HP Session Allocation Manager (HP SAM) v.3.1 Administrator's Guide

Table of contents
1 Introduction ..................................................................................................................................................... 1
What's New in This Release ................................................................................................................ 1
Key Features ........................................................................................................................................ 2
Overview .............................................................................................................................................. 3
How HP SAM Works ............................................................................................................ 4
HP SAM Software Components .......................................................................................... 6
Remote Graphics Software (RGS) ...................................................................................... 6
Common Tasks .................................................................................................................................... 7
Setting up HP SAM .............................................................................................................. 7
Setting up a User with a Dynamic Resource ....................................................................... 7
Setting up a User with Static (Dedicated) Resources .......................................................... 8
Configuring a Monitor Layout for a User .............................................................................. 9
2 Requirements ................................................................................................................................................ 11
HP SAM Hardware and Software Requirements ............................................................................... 11
Architectural Considerations and Best Practices for Setting up an HP SAM
Environment ....................................................................................................................... 11
Domain Environment Requirements for HP SAM .............................................................. 13
HP SAM Web and SQL Server Requirements .................................................................. 14
HP SAM Registration Service Requirements ..................................................................................... 19
Access Device Requirements ............................................................................................................ 20
Thin Client .......................................................................................................................... 20
Mobile Thin Client .............................................................................................................. 20
Desktop or Notebook PC ................................................................................................... 21
Blade Workstation Clients .................................................................................................. 21
Personal Workstation Clients ............................................................................................. 21
Other requirements ............................................................................................................................ 22
Create a Service Account .................................................................................................. 22
Obtain Administrative Rights ............................................................................................. 22
Change the Firewall ........................................................................................................... 22
Active Directory .................................................................................................................. 22
3 Installation ..................................................................................................................................................... 23
Order of Installation ............................................................................................................................ 23
New Installation ................................................................................................................. 23
Upgrade ............................................................................................................................. 23
Install the HP SAM Web Server and SQL Software ........................................................................... 24
Grant Users HP SAM Administrator Access ...................................................................... 26
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