User's Manual

Contents 4
Clearing the controller ...................................................................................................................... 50
Replacing an encrypted controller ...................................................................................................... 50
Replacing a server while retaining the controller .................................................................................. 50
Preconfiguring replacement components ............................................................................................. 50
Flashing firmware ............................................................................................................................. 51
Drives ....................................................................................................................................................... 51
Replacing a physical drive ................................................................................................................ 51
Validating the number of encrypted drives for license compliance ......................................................... 51
Groups ..................................................................................................................................................... 52
Locating groups associated with a drive ............................................................................................. 52
Displaying log information .......................................................................................................................... 56
Running queries ......................................................................................................................................... 57
Troubleshooting .......................................................................................................................... 61
Common issues .......................................................................................................................................... 61
Lost or forgotten Crypto Officer password ........................................................................................... 61
Lost or forgotten controller password .................................................................................................. 61
Lost or forgotten Master Key .............................................................................................................. 62
Forgotten which Master key goes with which drive .............................................................................. 64
Logical drives remain offline .............................................................................................................. 65
Master key not exporting .................................................................................................................. 65
Testing the connection between HP iLO and the HP ESKM .............................................................................. 66
Potential errors encountered ........................................................................................................................ 67
Clearing the encryption configuration ........................................................................................................... 69
Support and other resources ........................................................................................................ 70
Before you contact HP ................................................................................................................................ 70
HP contact information ................................................................................................................................ 70
Appendix ................................................................................................................................... 71
Encryption algorithms ................................................................................................................................. 71
Glossary .................................................................................................................................... 72
Documentation feedback ............................................................................................................. 75
Index ......................................................................................................................................... 76