User's Manual

◦ the installation does not complete successfully, or
◦ the installation completes successfully even if there are missing flat files for the OS
installation.
• Suggested action: To remedy any of the situations above, perform the installation outside of
Intelligent Provisioning by installing the DUD from HPSC .
VMware-specific issues
• Only flat files are supported over FTP. ISO files are not supported.
• A standalone NIC card on the motherboard of the server takes the position of eth0 and eth1,
pushing the embedded NIC to eth2 and eth3.
• VMware ESX and ESXi Custom Image require a custom HP ISO.
Suggested action: Download the ISO from the VMware website.
• For VMware ESXi 4.1 U2 Custom installations, the message No matching licenses appears.
Suggested action: On the OS information screen, either enter the correct license key or leave
the field blank. This field is optional.
• On the OS Information screen for ESXi Custom installation, the Continue arrow is visible. If a
host name is entered in the Host Name field, the Continue arrow disappears.
Suggested action: Make sure the Host Name field contains at least three characters.
Customer advisories
Additional problem-solving information is available from the following sources:
• How to Install/Reinstall Intelligent Provisioning if It Does Not Launch After Pressing F10 During
POST: http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?
docId=c03693433
• Windows Installations May Fail on 3 TB Volumes In Some Configurations: http://
h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=c03711970
• ProLiant DL320e Gen8 Server—Intelligent Provisioning May Not Install From SATA DVD Drives
in Legacy Mode: http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?
docId=c03700154
• Unable to Launch Successfully if More Than 32 Logical Drives Are Created: http://
h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=c03686831
82 Troubleshooting