User's Manual

• In Windows Small Business Server 2011, you may see the message The Username or
Password is incorrect,
Suggested action: Click OK and enter the same password entered with the OS Product
Information.
• After installing Windows, when viewing the Integrated Management Log (IML), the log may
not generate and the following error message may be displayed: No system management
driver is loaded.
Suggested action: Use the Run as administrator option to launch the IML Viewer.
• The Windows Small Business Server 2011 (base) operating image is too large for a FAT32
format USB flash drive.
Suggested action: Instead of using a flash drive, use real media, do a network installation via
ISO, or mount virtual media through iLO.
• SNMP cannot be installed on HP-branded Windows Server 2008 Combo media using
Intelligent Provisioning. SNMP can be installed on HP-branded Windows Server 2008 R2
Combo media, which is supported.
Suggested action: Upgrade to Windows Server 2008 R2 or install the operating system
manually without Intelligent Provisioning.
• When installing Windows Server 2008 SP2, the Recommended and Custom installation
methods require a product key and will not proceed without it.
Suggested action: Have the product key available during the installation in case it is needed.
• No information is populated on the System Management Homepage after a Recommended
installation on Windows. This is expected behavior because by default only AMS is installed.
Suggested action: To populate the information in the SMH, install WBEM or SNMP agents.
Linux-specific issues
• When using the Manual installation method SUSE Linux Enterprise Server 11 SP3 with an SD
card, the GNU GRUB screen appears, and the OS installation is not completed.
Suggested action: Perform the installation outside of Intelligent Provisioning by installing the
DUD from HPSC. A future upgrade will support the installation using Intelligent Provisioning.
• The system displays an “Unsupported Hardware detected” message when you perform a
Recommended installation of Red Hat Enterprise Linux 6.3 on an SD card.
Suggested action: Click OK in the dialog box. The installation will proceed normally and
concludes successfully.
• When using the Recommended installation method for one of the following:
Red Hat Enterprise Linux 5.8 or 5.9 with DVD source media◦
◦ Red Hat Enterprise Linux 5.9 with DVD/FTP as source media on a Smart Array (SA)
controller
◦ Red Hat Enterprise Linux 5.X or 6.3 with an iSCSI media source
◦ a Red Hat OS installation with FTP source media
you might encounter one of the situations listed:
◦ the installation hangs during reboot and a “The Red Hat Enterprise Linux Server CD was
not found” error appears.
◦ the installation hangs and a “Could not allocate requested partitions” error appears.
Linux-specific issues 81