User's Manual

3. Enter the Insight RS Hosting Device host name or IP address and port number.
The default port is 7906.
4. Click Register.
By registering, you agree to send registration, service events, configuration, and Active Health
System data to HP. For more information about the type of data collected, see “Data collected
by Insight Remote Support” (page 11). All data collected and sent to HP will be managed
according to the HP Privacy Statement, which you can review at the following website: http://
www.hp.com/go/privacy.
A message similar to the following appears:
Successfully registered! Insight Remote Support hosting server:
<cms.mycompany.com>.
where <cms.mycompany.com> is the Insight RS Hosting Device host name or IP address.
5. Click the Continue right arrow to proceed to the Intelligent Provisioning home page (“Overview”
(page 6)).
6. To ensure successful Insight Remote Support operation, verify the following after you install
the system software:
• Optional: AMS is installed on the server and the server operating system is running.
HP recommends installing AMS. For more information, see the HP iLO 4 User Guide.
AMS is installed automatically if you use the Intelligent Provisioning Recommended
installation method.
HP Proactive Care services customers only: AMS installation is required in order to receive
the following HP Proactive Care services features: Proactive Scan and Firmware/Software
Version Report and recommendations.
AMS is one way in which iLO can obtain the server name. If iLO cannot obtain the server
name, the displayed server name in Insight Online and Insight RS is derived from the
server serial number. If you do not install AMS, do one of the following to ensure that the
server name is displayed correctly in Insight Online and Insight RS:
◦ For Windows systems only, start the operating system. Insight Online and Insight RS
will use the Windows computer name to identify the server.
◦ Configure the Server Name on the Administration→Access Settings page in the iLO
web interface.
The server name is displayed in Insight Online and Insight RS, and can be viewed by HP
Support and your authorized service provider, reseller/distributor, and installer. To protect
your privacy, do not use sensitive information in the name of an HP ProLiant server.
• The HP ProLiant iLO 3/4 Channel Interface Driver is installed.
This driver is installed automatically if you use the Intelligent Provisioning Recommended
installation method.
For more information, see the HP iLO 4 User Guide.
Registering for Insight Remote Support after the initial configuration and registration tasks
If you want to register this server for Insight Remote Support after the initial configuration and
registration tasks:
1. Select Register Later on the registration page.
Completing initial configuration and registration tasks 17