User Guide

Basic troubleshooting checks
Before beginning any troubleshooting procedure, check the following issues:
●
Are supply items (for example, the imprinter cartridge, separation pad, and rollers) within their rated
life? See
Parts life expectancy on page 22.
●
Can the expected startup sounds be heard when the product power is turned on?
NOTE: The customer is responsible for checking and maintaining supplies and for using supplies that
are in good condition. The customer is responsible for imprinter-cartridge supplies and for replacing the
pickup roller and separation pad.
230 Chapter 6 Solve problems ENWW