Specifications
hp services for the
hp server rp8400
design, migrate, and
integrate—planning well
and starting fast
consulting and readiness
analysis services
integration and partitioning
services
hp startup integration
express service
hp onsite partitioning
service
education services
The success of your always-on computing environment depends on the right combination of
technology products and services to ensure that you have the infrastructure and processes to meet
your needs. HP services and support help customers derive real value from their IT investments
through a broad services portfolio that includes consulting, outsourcing, support, financing, and
education.
HP’s industry-leading services portfolio offers a comprehensive set of services for midrange servers
that address all phases of a customer’s IT infrastructure lifecycle:
• design—plan and design for a solution that is tailored to fit your business
• migrate and integrate—fast integration and installation for a ready-to-run infrastructure
• run—ongoing operational excellence with mission critical services and technologies
• evolve—continuous care to meet your needs throughout the life of your business
HP offers a wide range of industry-leading services to help you plan and design for a solution that
is tailored to your business. We also offer the following services to help you integrate and install
quickly for a ready-to-run infrastructure.
To address your service level requirements efficiently and effectively, HP offers a complete set of
consulting services for the analysis, design, and implementation of your IT infrastructure, processes,
and organization. Whether you are looking to implement a new application or service, consolidate
your IT environment, or improve your service levels, HP consulting services can help you.
HP’s readiness analysis services examine your readiness to implement, design, and support your
HP Server rp8400 along with its business or technical applications. By assuring that everything is in
place and no detail has been overlooked, HP assists you in flawless and timely execution of your
rp8400-based projects. These services provide an option of either a high-level or more detailed
analysis of your IT infrastructure, applications, staff, and key IT processes.
HP offers a full set of global integration, configuration, partitioning, and installation services for
HP and multivendor equipment. You can receive a pre-integrated, partitioned, configured, and
tested system that minimizes your time to production, or you can choose the flexibility of having all
the components integrated and configured onsite. To support the rp8400’s partitioning
capabilities, these services will help you to implement an enterprise cluster with multiple operating
environments that can support a highly available application or run as standalone systems.
Startup integration is the highest level of integration service available from HP. It is a consulting
service that provides detailed design and integration, partitioning, and configuration of HP Server
rp8400 components to optimize performance and high availability. A certified HP Consultant
works with the customer to understand requirements and make technical specification
recommendations for a custom-designed solution. The solution is integrated and “out-of-the-box”
ready when it arrives at the customer site. This service includes:
• consulting service to custom-design the detailed server configuration to meet customer needs
• final validation of the quote and order
• all of the integration services provided by the Smartset service, as described below
• onsite post-installation consulting to connect to the network, transfer knowledge, and ensure
customer satisfaction
Since many customers don’t want or need a partitioned server at initial shipment, this service
allows the customer to implement a partitioned server environment in the field at some point after
delivery and setup. It includes:
• hardware and software environment assessment for partition readiness by HP specialist at the
customer site
• customer requirements gathering and optimal partition design
• installation and configuration of partitions and iCOD, if needed
• documentation and training
HP’s education services provide complete curriculums to enhance the skills and knowledge of your
IT professionals. Delivered on your terms, in your language, and at your convenience, HP utilizes
the learning technology that’s right for you—from classrooms to the Internet, from customized
consulting to turnkey solutions.
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