Getting Started Guide

ManualsBrandsHP ManualsPoint of Sale SystemsHP RP2 Retail System Model 2000 Base Model

Table of contents

Getting Started .................................................................................................................................................... 1

Installing and customizing the software ................................................................................................ 1

Installing the Windows Operating system ............................................................................ 1

Downloading Microsoft Windows updates ........................................................................... 2

Installing or upgrading device drivers (Windows systems) .................................................. 2

Customizing the monitor display (Windows systems) .......................................................... 2

Accessing disk image (ISO) files ......................................................................................... 3

Protecting the software ......................................................................................................................... 3

Using HP Diagnostic Solutions ............................................................................................................. 3

Vision Diagnostics (select models only) .............................................................................. 3

Accessing Vision Diagnostics (select models only) ............................................ 4

HP PC Hardware Diagnostics (select models only) ............................................................. 4

Why run HP PC Hardware Diagnostics ............................................................... 4

How to access and run HP PC Hardware Diagnostics ....................................... 5

Downloading HP PC Hardware Diagnostics to a USB device ............................ 5

Turning off the computer ...................................................................................................................... 5

Finding more information ...................................................................................................................... 6

Before you call for technical support .................................................................................................... 6

Helpful hints .......................................................................................................................................... 7

Basic troubleshooting ........................................................................................................................... 8

Interpreting POST diagnostic front panel LEDs and audible codes ..................................... 8

Backing up, restoring, and recovering in Windows 7 and POSReady 7 .............................................. 8

Creating recovery media ...................................................................................................... 9

Creating recovery media using HP Recovery Manager (select models only) ..... 9

Creating recovery discs with HP Recovery Disc Creator (select models only) . 10

Creating recovery discs .................................................................... 11

Backing up your information .............................................................................. 11

System Restore ................................................................................................................. 12

System Recovery ............................................................................................................... 12

System Recovery when Windows is responding .............................................. 13

System Recovery when Windows is not responding ........................................ 13

System Recovery using recovery media (select models only) .......................... 14