Compaq StorageWorks Fibre Channel Troubleshooting Guide
StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts 4-9
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Are the active LEDs lit on the
Storage Hub 7? See Appendix A.
Is the GBIC seated properly in
the receptacle?
Replace the GBIC. if
the problem persists
replace the storage
Hub 7.
Did the utility program
respond with an ALPA?
Reset the Fibre Channel
Array Controller and run
the utility program again.
A device on the loop is causing the
entire loop to become unstable.
Unplug all Fibre Channel Array
Controllers from the loop except one.
Run the Utility program again. If the
Fibre Channel Array Controller appears,
plug in another Fibre Channel Array
Controller and run the utility
program again. If no Fibre
Channel Array Controllers appear,
the Fibre Channel Host Bus
Adapter in the server may be at fault.
Possible Fibre Array problem.
Check seating of the Fibre
Channel Array Controller. Ckeck
to make sure the power supply is
secure and the power source is
active.
Is the Active LED
blinking on all Fibre
Channel Array Controllers?
See Appendix A.
Are any Bypass LEDs lit on
the Storage Hub 7 that have GBICs
and cables installed?
See Appendix A.
Verify that power is applied to all
devices on the loop.
Reset the GBIC.