HP UPS R5500 User Guide June 2006 (Third Edition) Part Number 351643-003
© Copyright 2003, 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents Component identification ............................................................................................................... 6 UPS UPS UPS UPS UPS R5500 overview................................................................................................................................. 6 front panel ......................................................................................................................................... 6 front panel controls ........................
Power management software .................................................................................................................... 30 Maintenance .............................................................................................................................. 31 Removing the UPS front bezel ................................................................................................................... 31 Removing the ERM front bezel...............................................
Before you contact HP.............................................................................................................................. 49 HP contact information ............................................................................................................................. 49 Warranty information.................................................................................................................. 50 Limited warranty .....................................................
Component identification In this section UPS R5500 overview................................................................................................................................ 6 UPS front panel ........................................................................................................................................ 6 UPS front panel controls ............................................................................................................................
UPS front panel controls The front panel is shown with the bezel removed.
UPS front panel LED indicators The front panel is shown with the bezel removed. Item LED description 1 Overload 2 76% to 100% load 3 51% to 75% load (2 ERMs) 4 26% to 50% load (1 ERM) 5 0% to 25% load (0 ERMs) 6 General Alarm 7 On Battery 8 Battery Fault 9 Site Wiring Fault 10 Utility 11 Configure Mode On For more information, see "LED and audible alarm troubleshooting (on page 38)" .
UPS rear panel Item Description 1 REPO port 2 Ground bonding screw 3 Communications port/option slot 4 Load segment 1 circuit breaker (controls the C19 and C13 receptacles, but does not control the large output receptacle) 5 Load segment 1 (two IEC-320-C19 receptacles, two IEC320-C13 receptacles, and one large output receptacle) 6 Load segment 2 circuit breaker 7 Load segment 2 (two IEC-320-C19 receptacles and two IEC-320-C13 receptacles) 8 Battery circuit breaker 9 Cord retention clip a
• The REPO feature shuts down UPS units operating under either utility or battery power. NOTE: If the UPS was operating on battery power when the remote switch was closed, no power is available to the load devices until utility power is restored and the UPS has been manually powered up. To restore power to the load devices after the REPO feature is activated, press the On button after the AC source is reconnected to the UPS.
Installation In this section Precautions............................................................................................................................................ 11 Preparing to install the hardware ............................................................................................................. 11 Installing the mounting rails .....................................................................................................................
Tools and materials The following tools are required for installation: • Phillips screwdriver • 10-mm hex-nut driver The following items are supplied with the rack: • Screws • Hex nuts • Cage nuts • Cage nut-fitting tool Selecting a site WARNING: To prevent fire or electric shock, install the unit in a temperature- and humidity-controlled indoor environment, free of conductive contaminants.
Installing the mounting rails WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
3. Install cage nuts or clip nuts into the rear of the rack. 4. Insert screws through the mounting rail into the cage nuts or clip nuts.
5. Tighten the hex nuts. Preparing the rails for integrated shipping If the unit is to be shipped in an HP 9000 or 10000 series rack: 1. Remove the hex nuts, flat washers, and lock washers from the mounting rail. 2. Install the rail reinforcement plates and tighten using the hex nuts with captive washers included in the kit, instead of the nuts included with the rail. 3. Install the rear mounting brackets using hex nuts.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. 1. Install the mounting rails ("Installing the mounting rails" on page 13). 2. With one person on each side of the carton, lift the chassis and lower it to the floor in front of the rack. 3. Install the mounting ears on the chassis using the screws provided. 4.
Installing the batteries WARNING: To prevent personal injury, prepare the area and observe all materialshandling procedures when transporting a battery module. Battery modules weigh 20 kg (44 lb).
Attaching the UPS front bezel Switching on the UPS battery circuit breaker Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. CAUTION: Using a USB to serial converter cable will damage the UPS.
IMPORTANT: Power management software requires the communications port to be appropriately cabled to the host computer. Connecting the REPO port WARNING: The pins on the REPO port are polarity sensitive. Be sure to verify polarity while connecting the REPO port. WARNING: To meet the requirements stated in NEC (NFPA 70) Articles 645-10 and 64511, a UPS installed in a computer equipment room must be connected to a REPO circuit.
IMPORTANT: The remote switch must be in the Off (open) position to enable power to the output receptacles. NOTE: Wire the connector block using stranded, nonshielded wire (AWG #22 - #18, or equivalent). Separate wire pairs are attached to a single, normally-open contact in a parallel connection. HP recommends using different colors for the positive and negative wires. If a connector becomes disconnected and is reconnected with reversed polarity, a REPO is initiated.
Connecting the ground bonding cable The ground bonding screw is provided as an attachment point for conductors. Use a ground bonding cable if the rack contains any conductors for the purpose of functional grounding or bonding of ungrounded metal parts. The ground bonding cable is not included.
2. Connect the device power cords to the appropriate output receptacles on the rear panel of the UPS. To provide additional receptacles: • Plug a PDU or other device into the high current, large output receptacle. The large output receptacle is part of load segment 1 and can be turned off and on using power management software (on page 30). • Plug an extension bar into any IEC-320-C19 receptacle to yield eight additional IEC-320-C13 receptacles.
• • 80 percent of their capacity within 3 hours 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS in Operate mode (on page 26). IMPORTANT: AC power must be available the first time the UPS is started. Installing the ERM Before installing the ERM, review and observe all warnings in "Precautions (on page 11)." WARNING: Uneven mechanical loading in the rack may cause a hazardous condition.
Attaching the ERM front bezel Switching off the ERM circuit breaker WARNING: To prevent personal injury from electric shock or damage to the equipment, verify that the circuit breaker is in the Off position.
Connecting the ERM to the UPS NOTE: To install a second ERM, plug the cable from the second ERM into the socket at the rear of the first ERM. Up to two ERM units can be connected. Switching on the ERM circuit breaker Charging the ERM batteries Connect the UPS to a grounded utility power outlet. When the UPS is plugged in, it automatically enters Standby mode and begins charging the ERM batteries.
UPS operations In this section Modes of operation ................................................................................................................................ 26 Configuring the UPS ............................................................................................................................... 27 Testing the LEDs .....................................................................................................................................
To place the UPS in Operate mode, press the On button. The Utility LED turns solid green, indicating that power is available at the UPS output receptacles. The UPS acknowledges compliance with a short beep. NOTE: • If the UPS is using battery power (no utility power is present and the Utility LED is red), press and hold the On button until the audible alarm sounds. • If the UPS is off (no LEDs are illuminated), press the On button to start the UPS on battery power.
Available settings Parameter Associated LED Explanation (when LED is illuminated) Wiring Fault Setting Wiring Fault Utility (green) Audible alarm sounds when ground is missing or line and neutral connections are reversed ERM Setting 0 ERMs 0% to 25% load UPS is configured for no attached ERMs (green) (factory default) 1 ERM 26% to 50% load (green) UPS is configured for 1 attached ERM 2 ERMs 51% to 75% load (green) UPS is configured for 2 attached ERMs To change the UPS configuration paramete
• • Although the audible alarm silences, the condition that caused the alarm to sound may still exist. If a utility power failure caused the alarm (the Utility LED or the General Alarm LED illuminates red), the alarm silences after power is restored. For information about audible alarm conditions, see "LED and audible alarm troubleshooting (on page 38).
Power management In this section Power management software................................................................................................................... 30 Power management software HP Power Manager software ensures maximum power reliability of computer systems through comprehensive control of UPSs. The easy-to-use browser interface enables novice users to configure and manage power protection settings.
Maintenance In this section Removing the UPS front bezel .................................................................................................................. 31 Removing the ERM front bezel ................................................................................................................. 32 Replacing the UPS electronics module....................................................................................................... 32 Replacing the UPS option card...................
Removing the ERM front bezel Replacing the UPS electronics module This component is hot-swappable and can be replaced without powering down the UPS. 1. (optional) To replace the component with the UPS powered down, refer to "Powering down the UPS (on page 29)." 2. Disconnect the communications cable from the option card. 3. Remove the option card ("Replacing the UPS option card" on page 33). 4. Remove the UPS front bezel ("Removing the UPS front bezel" on page 31). 5.
7. Replace the screw. 8. Replace the option card. 9. Reconnect the external cable to the card. 10. Verify that the UPS is configured to the proper voltage and number of attached ERMs. See "Configuring the UPS (on page 27)." 11. Replace the front bezel. Replacing the UPS option card This component is hot-swappable and can be replaced without powering down the UPS. 1. (optional) To replace the component with the UPS powered down, refer to "Powering down the UPS (on page 29)." 2.
To replace the component, reverse the removal procedure. NOTE: Replacing the option card might require power management software to be restarted or reconfigured. Replacing the batteries To replace the batteries: 1. Read and observe the requirements in "Important battery safety information (on page 34)" and "Battery care and storage guidelines (on page 34)." 2. Follow the instructions in "UPS battery replacement procedure (on page 35).
UPS battery replacement procedure This component is hot-swappable and can be replaced without powering down the UPS. 1. (optional) To replace the component with the UPS powered down, refer to "Powering down the UPS (on page 29)." CAUTION: When hot-swapping batteries, the UPS is not protected in the event of a utility power failure, unless at least one ERM is installed. 2. Remove the UPS front bezel ("Removing the UPS front bezel" on page 31). 3.
4. Switch the battery circuit breaker for the UPS to the Off (down) position. 5. Unplug the UPS power cord. 6. Disconnect the communications cable from the option card. 7. Disconnect the ground bonding cable. 8. Disconnect the REPO port. 9. Unplug the load devices. 10. Unplug all connected extension bars and PDUs. 11. Unplug the ERM connected to the UPS. 12. Remove the UPS front bezel ("Removing the UPS front bezel" on page 31). 13.
Updating the UPS firmware CAUTION: Using a USB to serial converter cable will damage the UPS. To update the UPS firmware, see the HP website (http://www.hp.com/go/rackandpower).
Troubleshooting In this section LED and audible alarm troubleshooting..................................................................................................... 38 Battery condition .................................................................................................................................... 39 Bypass is out of range ............................................................................................................................ 39 General alarm condition .........
Flashing Off red Off Off On—1 beep every 5 seconds Yes Battery test failure ("Battery condition" on page 39) Off Off Off On—1 beep every 5 seconds No Low battery—No utility power ("UPS is on battery" on page 42) Off Flashing Off red Off Off On—1 beep every 5 seconds Yes Batteries are disconnected ("Battery condition" on page 39) Off Red Off Off Off Off On—1 beep every 5 seconds Yes On battery—No utility power ("UPS is on battery" on page 42) Off Flashing Off red Off Flashing O
General alarm condition Action: 1. If power management software is being used, check the log files to obtain specific error information to help identify the problem. For more information about the causes of a general alarm condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower). 2. Check the batteries: a. Allow the UPS batteries to charge for 48 hours. b.
Low battery shutdowns Ungraceful shutdown of attached servers occurs when the UPS is in a low battery condition. Action: 1. Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition. 2. Allow the UPS batteries to charge for 48 hours. 3. If the Battery Fault LED is red, replace the batteries ("UPS battery replacement procedure" on page 35). Overload condition All the load LEDs are illuminated. Action: 1.
UPS does not start Action: 1. Be sure that the power cord is plugged in to a utility power receptacle. 2. Check the power source at the utility power receptacle. UPS frequently switches between utility and battery power Action: 1. Check the input voltage and reconfigure the UPS ("Configuring the UPS" on page 27). 2. Contact a qualified electrician to verify that the utility power is suitable for the UPS. UPS is in Auto-Bypass mode Action: 1.
Specifications In this section UPS physical specifications...................................................................................................................... 43 ERM physical specifications..................................................................................................................... 43 UPS input specifications .......................................................................................................................... 43 UPS output specifications........
UPS model Utility voltage frequency (Hz) Available settings utility Dedicated voltage (VAC) branch circuit rating (A) Line cord R5500 XR INTL 50/60 200/208, 220, 230*, 32 240 Nondetachable power cord with 32 A IEC-309 plug UPS output specifications UPS model Load segment Circuit breaker Output receptacles Maximum current R5500 XR NA/JPN 1 15 A¹ 2 x IEC-320-C19 15 A per receptacle² 2 x IEC-320-C13 10 A per receptacle 1 x L6-30R Up to full UPS power rating 2 x IEC-320-C19 15 A per recep
Output tolerance specifications Source of power Regulation Utility power (nominal range) -10% to +6% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association) Battery power ±5% of nominal output voltage rating Output feature specifications Feature Specification Online efficiency 94% nominal input voltage Voltage wave shape Sine wave; 5% THD with typical PFC load Surge suppression High-energy 6500 A peak Noise filtering MOVs and line
Load, W (percent) Estimated battery runtime (minutes) Runtime with one ERM (minutes) Runtime with two ERMs (minutes) 100 5 19 36 Environmental specifications Feature Specification Operating temperature 10°C to 40°C (50°F to 104°F); UL-tested at 25°C (77°F) Nonoperating temperature -25°C to 55°C (-13°F to 131°F) Relative humidity 20% to 80%; noncondensing Operating altitude Up to 2,000 m (6,600 ft) above sea level Nonoperating altitude 15,000 m (49,212 ft) above sea level Audible noise L
Spares In this section Ordering spares..................................................................................................................................... 47 UPS spare parts list................................................................................................................................. 47 Hardware options ..................................................................................................................................
Item Description Spare part number Front bezel ERM N/A 6 Cord retention clip (for C13 outlets only) 204505-001 7 UPS battery module 407419-001 8 Computer interface cable 397642-001 9 Extension bars and mounting hardware 419595-001* 10 UPS unit NA/JPN 407415-D71* UPS unit INTL 407416-B31* 11 ERM unit 407439-001* 12 10 A jumper cord 142258-006* * not shown Hardware options For information on the supported hardware options, see the HP website (http://www.hp.com/go/rackandpower).
Technical support In this section Before you contact HP............................................................................................................................. 49 HP contact information............................................................................................................................
Warranty information In this section Limited warranty .................................................................................................................................... 50 $250,000 Computer Load Protection Guarantee ....................................................................................... 50 Pre-Failure Battery Warranty ....................................................................................................................
• Notification from power management software Warranty information 51
Regulatory compliance notices In this section Regulatory compliance identification numbers............................................................................................ 52 Federal Communications Commission notice ............................................................................................. 52 Declaration of conformity for products marked with the FCC logo, United States only..................................... 53 Modifications...................................................
Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
• • • Do not Do not Do not water. attempt to recharge the battery. expose the battery to temperatures higher than 60°C (140°F). disassemble, crush, puncture, short external contacts, or dispose of in fire or The battery might explode. Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents.
Electrostatic discharge In this section Preventing electrostatic discharge............................................................................................................. 57 Grounding methods to prevent electrostatic discharge ................................................................................ 57 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
Acronyms and abbreviations ERM extended runtime module LED light-emitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association PDU power distribution unit PFC power factor corrected REPO remote emergency power off UPS uninterruptible power system Acronyms and abbreviations 58
Index A alarm cannot be silenced 38 alarm conditions 38 alarms, silencing 28 alarms, troubleshooting 38 authorized reseller 49 Auto-Bypass mode 27, 42 B backup time, insufficient 41 batteries, care and storage 34 batteries, charging 22, 25 batteries, insufficient warning when low 40 batteries, replacing 34, 35 batteries, runtime 45 batteries, specifications 45 battery bracket 16, 17 battery circuit breaker 18 battery condition 39 Battery Fault LED, location 8 Battery Fault LED, troubleshooting 38 battery r
front panel LEDs 8 G general alarm condition 40 General Alarm LED, location 8 General Alarm LED, troubleshooting 38 ground bonding cable, connecting 21 grounding methods 57 H hardware options 48 hardware, preparing to install 11 high-current output receptacle, connecting 21 high-current output receptacle, location 9 high-current output receptacle, specifications 44 HP Power Manager 30 HP Technical Support 49 I identification number 52 input specifications 43 input voltage is out of range 40 installation
REPO port, connecting 19 REPO port, location 9 REPO port, overview 9 REPO port, specifications 46 REPO port, verifying connection 29 required information 49 required tools 12 runtime specifications 45 S safety considerations 11, 34 selecting a site 12 series number 52 shipping the UPS 15 site requirements 12 site wiring condition 41 Site Wiring Fault LED, location 8 Site Wiring Fault LED, troubleshooting 38 software 30 spare part numbers 47 spares 47 specifications 43 Standby button, location 7 Standby mod
