HP UPS R1500 Generation 2 User Guide First Edition (April 2006) Part Number 419178-001
© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents Component identification ............................................................................................................... 6 UPS UPS UPS UPS UPS front panel ......................................................................................................................................... 6 front panel controls ............................................................................................................................. 7 front panel LED indicators ...............
LED and audible alarm troubleshooting ...................................................................................................... 29 UPS does not start ................................................................................................................................... 30 UPS operates on battery only .................................................................................................................... 30 UPS frequently switches between utility and battery power........
Grounding methods to prevent electrostatic discharge .................................................................................. 45 Acronyms and abbreviations........................................................................................................ 46 Index.........................................................................................................................................
Component identification In this section UPS UPS UPS UPS UPS front panel ........................................................................................................................................ 6 front panel controls ............................................................................................................................ 7 front panel LED indicators ...................................................................................................................
UPS front panel controls Item Description Function 1 Power On/Standby button Powers up the UPS ("Powering up the UPS" on page 20). Powers down the UPS ("Powering down the UPS" on page 22). Places the UPS in Standby mode (on page 21). 2 Test/Alarm Reset button Initiates a self-test ("Initiating a self-test" on page 22). Silences UPS alarms ("Silencing an audible alarm" on page 22).
Item LED description 1 Load Segment 2 2 Load Segment 1 3 General Alarm 4 On Battery 5 Overload 6 Power On For more information, see "LED and audible alarm troubleshooting (on page 29).
UPS R1500 G2 INTL rear panel Item Description 1 Input circuit breaker 2 Network Transient Protector IN jack 3 Network Transient Protector OUT jack 4 Load segment 1 (two IEC-320-C13 output receptacles for surge and battery backup protection) 5 Load segment 2 (two IEC-320-C13 output receptacles for surge and battery backup protection) 6 Voltage configuration DIP switches 7 Serial communications port 8 USB communications port 9 Input power connector (IEC-320-C14 power inlet) Component iden
Installation In this section Precautions............................................................................................................................................ 10 Preparing to install the hardware ............................................................................................................. 10 Installing the mounting rails ..................................................................................................................... 11 Installing the UPS ...........
Tools required The following tools are required: Phillips screwdrivers Selecting a site WARNING: To prevent fire or electric shock, install the unit in a temperature- and humidity-controlled indoor environment, free of conductive contaminants.
1. Attach the side-mounting brackets to the unit. 2. Loosen the wing nuts, and extend the mounting rails to the desired length.
3. Use the cage nut tool to install cage nuts or clip nuts into the rear of the rack. 4. Insert screws through the mounting rail into the cage nuts or clip nuts.
5. Use the cage nut tool to install cage nuts or clip nuts into the front of the rack. 6. Insert a screw through the bottom hole of the mounting rail into the cage nuts or clip nuts. 7. Tighten the wing nuts. Installing the UPS Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 10)." WARNING: Uneven mechanical loading in the rack may cause a hazardous condition.
2. Attach the chassis to the rack using the supplied screws. 3. (optional) Insert the rear stabilization brackets into the mounting rails and then attach the brackets to the UPS. Connecting the batteries WARNING: The unit contains sealed lead-acid battery modules. To prevent fire or chemical burns: • Do not attempt to recharge batteries after removal from the unit. • Do not disassemble, crush, or puncture the batteries. • Do not short the external contacts of the batteries.
• • • Remove watches, rings, or other metal objects. Use tools with insulated handles. Do not place tools or metal parts on top of batteries. IMPORTANT: Before performing the following tasks, be sure that the unit is powered down and disconnected from the utility power source. NOTE: A small amount of arcing may occur when connecting the batteries. This is normal and does not damage the unit or present any safety concern. Connect the battery lead to the battery terminal.
Selecting the UPS voltage configuration Using a small tool, position the DIP switches according to the desired voltage configuration. NOTE: An asterisk (*) indicates the default setting.
IMPORTANT: Power management software requires the communications port to be appropriately cabled to the host computer. For information about serial port pin assignment, see "Serial communications port pin assignment (on page 34)" . Connecting the USB communications port Connecting the Network Transient Protectors CAUTION: To avoid damaging the equipment, use the Network Transient Protector with a standard telephone line only, not with a digital PBX.
2. Connect the equipment to the UPS Network Transient Protector OUT jack. Connecting the UPS to utility power WARNING: To prevent injury from electric shock or damage to the equipment: • Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the equipment and is easily accessible. • Do not disable the grounding plug on the input line cord. The grounding plug is an important safety feature. • Do not use extension cords. 1.
Powering up the UPS Press and hold the Power On/Standby button (1) until the UPS beeps. The Power On, Load 1 and Load 2 LEDs illuminate, indicating that power is available at the UPS output receptacles. Charging the UPS batteries With the UPS in Standby mode (on page 21), allow the batteries to charge before putting the UPS into service. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices.
UPS operations In this section Modes of operation ................................................................................................................................ 21 Initiating a self-test .................................................................................................................................. 22 Silencing an audible alarm...................................................................................................................... 22 Powering down the UPS....
Battery mode In Battery mode, the UPS supplies power without being connected to utility power. To power up the UPS without using utility power, press and hold the Power On/Standby button ("UPS front panel controls" on page 7) for two seconds. Initiating a self-test To initiate a self-test, press and hold the Test/Alarm Reset button ("UPS front panel controls" on page 7) for three seconds.
Power management In this section Power management software................................................................................................................... 23 Power management software HP Power Manager software ensures maximum power reliability of computer systems through comprehensive control of UPSs. The easy-to-use browser interface enables novice users to configure and manage power protection settings.
Maintenance In this section Removing the UPS front bezel .................................................................................................................. 24 Replacing the UPS option card................................................................................................................. 24 Replacing the batteries............................................................................................................................ 25 Replacing the UPS ......................
2. Remove the two screws securing the option card and slide the card out. To replace the component, reverse the removal procedure. CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automatically disabled. NOTE: Replacing the option card might require power management software to be restarted or reconfigured.
Battery care and storage guidelines CAUTION: Because of the short shelf life of the batteries, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented. To maintain the batteries: • Minimize the amount of time the UPS uses battery power by matching the UPS configuration with the utility voltage. See "Selecting the UPS voltage configuration (on page 17).
4. Remove the battery bracket. 5. Remove the UPS battery modules. IMPORTANT: Do not pull the battery leads when removing or installing the batteries. To replace the component, reverse the removal procedure. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices.
If the installation has been successful, the UPS enters Operate mode. If the installation has not been successful, the alarm beeps, the On Battery LED illuminates and the General Alarm LED flashes. If this occurs, repeat the procedures in "Replacing the batteries (on page 25)," and check the battery terminal connections. If the condition persists, see "Troubleshooting (on page 29)." IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices.
Troubleshooting In this section LED and audible alarm troubleshooting..................................................................................................... 29 UPS does not start .................................................................................................................................. 30 UPS operates on battery only...................................................................................................................
Audible alarm Can alarm be silenced ("Silencing an audible alarm" on page 22)? Off On— 4 second beep Yes Off Flashing On—Continuous Yes On On Off On—1 second beep No Off Flashing Off Flashing On—Continuous No Flashing Flashing Off Flashing On—Continuous No Power On LED On Battery LED Overload LED General Alarm LED (green) (yellow) (red) (red) On battery—No utility power Off On Off On battery—Battery voltage condition Flashing Off On battery— Overload condition Off
1. If the Overload LED is illuminated, remove one or more load devices to reduce the power requirements. 2. Power down the UPS ("Powering down the UPS" on page 22). 3. Verify the batteries are connected. 4. Allow the UPS batteries to charge for 24 hours. 5. Initiate a self-test ("Initiating a self-test" on page 22). 6. During extended power outages, save your work, power down the load devices, and then power down the UPS ("Powering down the UPS" on page 22) to conserve battery power.
Specifications In this section UPS physical specifications...................................................................................................................... 32 UPS input specifications .......................................................................................................................... 32 UPS output specifications......................................................................................................................... 32 Battery specifications ........
Power protection specifications UPS model VA Nominal power rating Nominal voltage setting (W) R1500 G2 NA 1440 1000 110, 120 R1500 G2 JPN/TWN 1200 900 100 1440 1000 110 1500 1000 220, 230, 240 R1500 G2 INTL Voltage specifications Configuration setting (VAC) Available nominal output voltage (VAC) 100 100 110 110 120 120 220 220 230 230 240 240 Output tolerance specifications Source of power Regulation Utility power (nominal range) -10% to +6% of nominal output voltage ratin
Battery runtime Load, percent Load, watts Estimated battery runtime at 100% battery charge 20 200 58 minutes 50 500 17 minutes 80 800 8 minutes 100 1000 5 minutes Environmental specifications Feature Specification Operating temperature 0°C to 35°C (32°F to 95°F) Nonoperating temperature -15°C to 55°C (5°F to 131°F) Relative humidity 5% to 95%; noncondensing Operating altitude Up to 3,000 m (9,843 ft) above sea level Nonoperating altitude Up to 15,000 m (49,212 ft) above sea level Au
Pin number Signal name Function Direction from the UPS 7 — No connection — 8 AC fail AC fail relay contact; 20 mA, 30 Vdc contact rating Out 9 — No connection — Specifications 35
Spares In this section Ordering spares..................................................................................................................................... 36 UPS spare parts list................................................................................................................................. 36 Hardware options ..................................................................................................................................
Technical support In this section Before you contact HP............................................................................................................................. 37 HP contact information............................................................................................................................
Warranty information In this section Limited warranty .................................................................................................................................... 38 $250,000 Computer Load Protection Guarantee ....................................................................................... 38 Pre-Failure Battery Warranty ....................................................................................................................
• Notification from power management software Warranty information 39
Regulatory compliance notices In this section Regulatory compliance identification numbers............................................................................................ 40 Federal Communications Commission notice ............................................................................................. 40 Declaration of conformity for products marked with the FCC logo, United States only..................................... 41 Modifications...................................................
Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Korean notice Class A equipment Class B equipment Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of fire and burns exists if the battery is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. The battery might explode.
Electrostatic discharge In this section Preventing electrostatic discharge............................................................................................................. 45 Grounding methods to prevent electrostatic discharge ................................................................................ 45 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
Acronyms and abbreviations IEC International Electrotechnical Commission LED light-emitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association PFC power factor corrected PnP plug and play UPS uninterruptible power system USB universal serial bus Acronyms and abbreviations 46
Index A alarm cannot be silenced 29 alarm conditions 29 alarms, silencing 22 alarms, troubleshooting 29 authorized reseller 37 B backup time, insufficient 30 batteries, care and storage 26 batteries, cleaning spills 28 batteries, connecting 15 batteries, replacing 25, 26 batteries, runtime 34 batteries, specifications 33 battery bracket 26 battery cables, connecting 15 Battery mode 22 battery replacement notice 44 battery warranty 38 bezel, removing 26 BSMI notice 43 buttons 6, 7 C cables 42 cables, batte
J Japanese notice 43 K Korean notices 44 L LEDs, testing 22 LEDs, troubleshooting 29 LEDs, unit identification 7 limited warranty 38 load protection guarantee 38 Load Segment 1 LED 7 Load Segment 2 LED 7 load segments, controlling 23 load segments, location 8, 9 load segments, specifications 32 low-voltage UPS 8 M maintenance 24 models, high-voltage UPS 9 models, low-voltage UPS 8 modifications, FCC notice 42 mounting rails 11 N nominal voltage, configuring 17 O On Battery LED, location 7 On Battery LE
Test/Alarm Reset button, location 7 testing LEDs 22 tools 11 troubleshooting 29 U Uninterruptible Power System, high-voltage models 9 Uninterruptible Power System, low-voltage models 8 updating the firmware 28 UPS does not start 30 UPS firmware, updating 28 UPS operations 21 UPS, installing 10, 14 USB connectors 18 V voltage specifications 33 voltage, configuring 17 W warranties 38 weight, UPS 32 Index 49
