Product Data Sheet / Brochure

Standard Care- maintains
high level of uptime, along
with expert help to cut the
cost and complexity of
implementation and
support
HP Proactive Care 24x7-Plus, 10 credits per year
Additional options - HP Proactive Care Personalized Support (once per Proactive Care support new
environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select
credits per year
Basic Care- Minimum
recommended support
Support Plus 24- Plus, 10 credits per year
Additional options - 10 HP Proactive Select credits per year
Remote Support
Automation
HP Insight Remote Support-Available at no additional cost to all warranty, HP Care Pack Service and service
agreement customers, uses proven technology to deliver secure, reliable 24x7 remote monitoring,
diagnosis and problem resolution.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-4676ENW.pdf
http://h18004.www1.hp.com/products/servers/management/insight-remote-support/overview.html
For more information www.hp.com/services/storage
To learn more on HP Storage Services, please contact your HP sales representative or HP Authorized
Channel Partner
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at
www.hp.com/go/lookuptool
QuickSpecs
HP StoreFabric SN1000 16Gb Host Bus Adapters
Service and Support, HP Care Pack and Warranty Information
DA - 14202 North America — Version 5 — September 20, 2013 Page 5