HP Designjet Z2100 Photo Printer Series - Quick Reference Guide

Message Recommendation
Paper too small to scan paper advance calibration Unload paper and load larger paper.
PDL Error: Ink system not ready Clean the printheads. See Using your printer on DVD.
PDL Error: Job clipped The image is too large for the paper or for the printer. Load larger
paper if possible, or reduce the image size.
PDL Error: memory full Restart the printer and try resending the job; if necessary,
reduce the complexity of the job.
PDL Error: out of paper Load more paper.
PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate and
resend it. Check your cable connections.
PDL Error: print mode error The paper type or print quality specified for the job are incorrect.
Change the loaded paper type or the print settings.
PDL Error: printing error Try sending the job again.
PDL Error: virtual memory full Restart the printer and try resending the job; if necessary,
reduce the complexity of the job.
Printhead alignment error: paper too small Unload paper and load larger paper.
Replace [color] cartridge Replace the cartridge. See Using your printer on DVD.
Reseat [color] cartridge Remove and reinsert the same cartridge. See Using your
printer on DVD.
Update: failed. Invalid file Make sure that you have selected the correct firmware update
file. Then try again to perform the update.
Table 10-2 Numerical error codes
Error code Recommendation
01.0
01.1
01.2
Restart the printer. If the problem persists, contact HP Support. See Contact HP Support
on page 49.
21
21.1
22.0
22.1
22.2
22.3
24
Restart the printer. If the problem persists, contact HP Support. See
Contact HP Support
on page 49.
Table 10-1 Text messages (continued)
46 Chapter 10 Front-panel error messages ENWW
Front-panel error messages