HP Designjet Z2100 Photo Printer Series - Quick Reference Guide

If the colors of your print do not match your expectations, try the following:

1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel

and in your software. To check on the front panel, use the View loaded paper key. At the same time,

check the color calibration status. If the status is RECOMMENDED or OBSOLETE, you should

perform color calibration: see

Color calibration on page 27. If you have made any changes, you may

wish to reprint your job in case the problem has been solved.

2. Check that you are printing on the correct side of the paper.

3. Check that you are using appropriate print-quality settings (see

Printing on page 23). If you have

selected the Speed or Fast options, you may not get the most accurate colors. If you change the print-

quality settings, you may wish to reprint your job at this point in case the problem has been solved.

4. If you are using Application Color Management, check that the color profile you are using corresponds

to the selected paper type and print-quality settings. If you have doubts about which color settings to

use, see

Color management on page 27. If you need to create a color profile, see Using your

printer on DVD.

5. If the problem consists of color differences between your print and your monitor, please follow the

instructions in the “How to calibrate your monitor” section of the HP Color Center. At this point, you

may wish to reprint your job in case the problem has been solved.

6. Print the Image Diagnostics Print. See Using your printer on DVD.

If the problem persists despite all the above actions, contact your customer service representative for further

support.

Color accuracy using EPS or PDF images in page layout applications

Page layout applications such as Adobe InDesign and QuarkXPress do not support color management of

EPS, PDF, or grayscale files.

If you have to use such files, try to ensure that the EPS, PDF, or grayscale images are already in the same

color space that you intend to use later on in Adobe InDesign or QuarkXPress. For instance, if your final

goal is to print the job in a press that follows the SWOP standard, convert the image into SWOP when you

create it.

The image is clipped

Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and the

printable area as understood by your software. You can often identify this kind of problem before printing

by previewing your print (see Using your printer on DVD).

●

Check the actual printable area for the paper size you have loaded.

printable area = paper size – margins

●

Check what your software understands to be the printable area (which it may call "printing area" or

"imageable area"). For example, some software applications assume standard printable areas that

are larger than those used in this printer.

●

If you have defined a custom page size with very narrow margins, the printer may impose its own

minimal margins, clipping your image slightly. You may want to consider using a larger paper size, or