HP Designjet Z2100 Photo Printer Series - Quick Reference Guide

The whole image is blurry or grainy
1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel
and in your software. To check on the front panel, use the View loaded paper key.
2. Check that you are printing on the correct side of the paper.
3. Check that you are using appropriate print-quality settings (see
Printing on page 23). In some cases,
you can overcome a print-quality problem merely by selecting a higher print-quality level. For instance,
if you have set the Print Quality slider to Speed, try setting it to Quality; if you have already set it to
Quality, try selecting Custom Options and then More Passes. If you change the print-quality
settings, you may wish to reprint your job at this point in case the problem has been solved.
4.
Go to the front panel and select the Ink menu icon
, then Printhead information to see the
printhead alignment status. If the status is PENDING, you should align the printheads. See Using your
printer on DVD. After alignment, you may wish to reprint your job in case the problem has been solved.
5. Go to the front panel and press the View loaded paper key to see the paper advance calibration status.
If the status is PENDING, you should perform paper advance calibration: see Using your printer on
DVD.
If the problem persists despite all the above actions, contact your customer service representative for further
support.
Colors are inaccurate
ENWW The whole image is blurry or grainy 41
Troubleshooting print-quality
issues