HP Designjet Z6100 Printer Series - Quick Reference Guide

Error code Recommendation
74.01 An error occurred when uploading the firmware update file. Try the
following remedies:
●
Turn off the printer by using the Power button on the front panel
and the power switch at the back of the printer, and then
disconnect the power cord—then reconnect the power cord and
turn on the printer.
●
Try again to upload the firmware update file to the printer.
If the problem persists, contact HP Support. See
HP Customer Care
on page 82.
76.03 A “disk out of space” has occurred. Try the following remedies:
●
Turn off the printer by using the Power button on the front panel
and the power switch at the back of the printer, and then
disconnect the power cord—then reconnect the power cord and
turn on the printer.
●
Resubmit the file to the printer.
●
HP recommends that you remove any unnecessary files from the
printer's hard disk through the Embedded Web Server.
● Perform an Electrically Erasable Read-Only Memory (EEROM)
reset and then resubmit the file to the printer.
If the problem persists, contact HP Support. See
HP Customer Care
on page 82.
77.04 An Embedded Web Server internal software error has occurred. Try
the following remedies:
●
Turn off the printer by using the Power button on the front panel
and the power switch at the back of the printer, and then
disconnect the power cord—then reconnect the power cord and
turn on the printer.
●
Verify that your printer firmware is up to date.
If the problem persists, contact HP Support. See
HP Customer Care
on page 82.
81.01, 81.03, 86.01 Open the printer window and make sure that there are no obstacles
restricting the movement of the drive roller. If the paper has jammed
and is restricting the movement of the drive roller, lift the paper load
lever and clear the obstruction. If the problem persists, contact HP
Support. See
HP Customer Care on page 82.
Table 9-2 Numeric error messages (continued)
81
Error messages