HP Designjet Z6100 Printer Series - Quick Reference Guide

Table 9-2 Numeric error messages
Error code Recommendation
26.n.01 (where n = the subject
ink cartridge number)
Remove the subject ink cartridge and reinstall it in the printer. If the
error persists, replace the subject ink cartridge. If the problem persists,
contact HP Support. See
HP Customer Care on page 82.
29.01 The maintenance cartridge is not inserted correctly. Open the
maintenance cartridge door on the right side of the printer, make sure
that the maintenance cartridge is correctly seated, and then close the
door. If the problem persists, replace the maintenance cartridge. If the
problem persists, contact HP Support. See
HP Customer Care
on page 82.
32.1.01 A take-up reel error has occurred. Make sure that the paper is
adequately taped to the take-up reel spindle core, and then make sure
that the winding direction is correctly set.
32.2.01 The take-up reel can not be detected. Make sure that the take-up reel
sensor cable is correctly connected.
61.01 The file format is incorrect and the printer cannot process the job. Try
the following remedies:
●
Turn off the printer by using the Power button on the front panel
and the power switch at the back of the printer, and then
disconnect the power cord—then reconnect the power cord and
turn on the printer.
●
Make sure that the graphic language setting is correct.
●
Resubmit the file to the printer.
●
Verify that your printer firmware is up to date.
If the problem persists, contact HP Support. See
HP Customer Care
on page 82.
63.04 An input/output problem has occurred with the network card. Try the
following remedies:
●
Make sure that the network cable is correctly connected to the
network card.
●
Verify that your printer firmware is up to date.
If the problem persists, contact HP Support. See
HP Customer Care
on page 82.
71.03 An “out of memory” failure has occurred. HP recommends that you
remove any unnecessary files from the printer's hard disk through the
Embedded Web Server.
80 Chapter 9 Front-panel error messages
Error messages