HP Designjet Z6100 Printer Series - Quick Reference Guide

Message Recommendation

IO error Restart the printer. If the problem persists, contact

HP Support. See

HP Customer Care on page 82.

IO warning Try again; if the problem persists, contact HP

Support. See

HP Customer Care on page 82.

PDL Error: Ink system not ready Clean the printheads. See Clean the printheads

on page 74.

PDL Error: Job clipped The image is too large for the paper or for the

printer. Load larger paper if possible, or reduce the

image size.

PDL Error: memory full Restart the printer and try resending the job; if

necessary, reduce the complexity of the job.

PDL Error: out of paper Load more paper.

PDL Error: parsing error The print job is unintelligible to the printer. Try to

recreate and resend it. Check your cable

connections.

PDL Error: print mode error The paper type or print quality specified for the job

are incorrect. Change the loaded paper type or the

print settings.

PDL Error: printing error Try sending the job again.

PDL Error: virtual memory full Restart the printer and try resending the job; if

necessary, reduce the complexity of the job.

Replace [color] cartridge Replace the cartridge. See Remove an ink

cartridge on page 27 and Insert an ink cartridge

on page 29.

Reseat [color] cartridge Remove and reinsert the same cartridge. See

Remove an ink cartridge on page 27 and Insert an

ink cartridge on page 29.

Update: failed. Invalid file Make sure that you have selected the correct

firmware update file. Then try again to perform the

update.

Under certain circumstances, a front-panel numeric error message appears. Follow

the advice in the Recommendation column to resolve the error.

If an error message appears on the front panel that is not included in this list, turn off

the printer and then turn it back on. If the problem persists, contact HP Support.

See

HP Customer Care on page 82.

Table 9-1 Text messages (continued)

Error messages