HP Designjet Z6100 Printer Series - Quick Reference Guide

Automatic paper-cutter does not function
The automatic paper-cutter is disabled when the take-up reel is in use. To use the
cutter on the paper, uninstall (disable) the take-up reel on the front panel by selecting
the
icon, and then selecting Take-up reel > Disable take-up reel.
NOTE: The automatic paper-cutter feature is disabled for some of the
heaviest media types, because they might damage the cutter.
Take-up reel paper jammed
If the paper is severely damaged on the take-up reel spindle core, do not use the
printer's cutter to cut and remove the paper. Instead, cut the paper manually as close
as possible to the printer window, and then remove the roll. See
Unload a roll from
the printer on page 15.
Take-up reel does not wind
Predictably, if the take-up reel is not winding as anticipated, the printed output is
likely to end up on the floor. If the printer recognizes a problem with the take-up reel,
it will interrupt the print job until the issue is corrected. If the printer does not recognize
a problem, the job will continue to print. The following table highlights possible issues
and solutions.
Take-up reel
LED status
Issue Print job
interrupted?
Possible cause Possible
solution
Blinking quickly Take-up reel is not
winding
Yes The sensor beam
was blocked for
more than 3
seconds.
Make sure that the
take-up reel
sensors are not
blocked by a strip
of paper, the
collection bin if
you are using the
HP Designjet
Z6100 42–in
Printer, or any
objects. See the
following graphic.
Make sure that the
collection bin is
placed behind the
foot brace.
Also ensure that
the take-up reel
power switch is in
the On position.
Blinking slowly Take-up reel is not
winding
No The sensor cables
are loose or
unplugged.
Ensure that the
sensor cables are
correctly secured.
Automatic paper-cutter does not function
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Troubleshoot paper