Datasheet

7
Service and support
HP Factory Express
HP Factory Express is designed to help you get a
better return from your IT investment by providing
customisation, integration and deployment services
along with your storage and server purchases.
It provides predictable, trusted and tested IT
solutions tailored to your business needs. We
allow you to customise hardware to your exact
specifications in the factory – helping to speed up
deployment and free up internal resources. To learn
more, visit
www.hp.com/go/factoryexpress
Customer technical training
Consider education as an integral part of your
strategy to get better return on investment from your
HP storage solution. HP offers a variety of training
courses on storage software, networking, archiving
and disk storage systems. Our classes are available
in many delivery modalities from traditional
instructor-led courses at one of our 80 training centres
worldwide to onsite training customised to your
needs, or online at
www.hp.com/learn/storage
HP Financial Services
HP Financial Services provides innovative financing
and financial asset management programmes to help
you cost-effectively acquire, manage and ultimately
retire your HP solutions. For more information on
these services, please contact your HP representative
or visit
www.hp.com/go/hpfinancialservices
HP Services
HP Technology Services helps take the worry out of deploying,
supporting and managing your HP StorageWorks LTO Ultrium
storage solution – trust the services professionals at HP to boost
availability and avoid costly downtime.
Recommended Services
3-Year HP Support Plus 24 Service
• : For a higher return on your
storage technology, this 3-year combined reactive support
option delivers integrated onsite hardware/software support
services available 24x7.
HP Installation Service
• : For smooth start-up and better business
outcomes, this service provides initial hardware installation
of your product into your technology environment (system
configuration is not included).
Related Services
HP Proactive Select Service
• : To improve IT performance
and manageability through the use of cost effective flexible
proactive services
HP Care Pack Services
• : Information about HP Care Pack
Service features and benefits is available at
www.hp.com/hps/carepack/services
For more information about HP services and support, contact your
HP sales representative or HP-authorised Channel Partner or, visit
www.hp.com/hps/storage
To understand how HP StorageWorks LTO Ultrium tape drive and cartridge technology can meet your
demands for reliable data protection and security, please visit:
www.hp.com/go/tape