Reference Guide

hp psc 2500 series
chapter 19
214
troubleshooting
• Open the Printers dialog box and check to see that the HP PSC is listed.
• Look at the Task Tray for an HP PSC icon. This indicates that the HP PSC is
ready.
when I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens
Do the following:
1 From the Windows Start menu, choose Run.
2 In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not
assigned to drive letter d, use the appropriate drive letter), and then click
OK.
the minimum system checks screen appears
Your system does not meet the minimum requirements to install the software. Click
Details to see what the specific problem is. Then correct the problem before
attempting to install the software.
a red X appears on the USB connect prompt
Normally, a green check appears indicating that the plug and play is successful.
A red X indicates that the plug and play failed.
Task Tray
HP PSC icon