Reference Guide

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205
troubleshooting
troubleshooting information
This section contains troubleshooting information for the HP PSC 2500 Series
(HP PSC). Specific information is provided for installation and configuration
issues. References to our online troubleshooting help are provided for
operational topics.
This section contains the following topics:
• installation troubleshooting on page 205
• operational troubleshooting on page 225
installation troubleshooting
Installation and configuration troubleshooting tips are included in this section for
some of the most common issues associated with HP PSC networking, fax setup,
software and hardware installation, and HP Instant Share setup.
This section contains the following topics:
• wired network setup troubleshooting on page 205
• wireless network setup troubleshooting on page 207
• wireless infrastructure mode troubleshooting on page 212
• wireless ad-hoc mode troubleshooting on page 213
• software installation troubleshooting on page 213
• hardware installation troubleshooting on page 218
• additional installation troubleshooting help on page 220
• fax setup troubleshooting on page 220
• hp instant share setup troubleshooting on page 224
wired network setup troubleshooting
computer is unable to discover device (hp psc)
• Check your cables to ensure they are connected properly.
• Make sure that your LAN card (NIC) is set up properly (Windows only).
– Right click on My Computer.
– On the System Properties dialog box, select the Hardware tab.
– Click Device Manager.
– Make sure your card shows up under Network Adapters.
– Refer to the documentation that came with your card.