Reference Guide

reference guide

get hp psc support

109

hp psc support

Tip: You can also use a thin, flat object, such as a credit card, to lift the

front panel cover. Gently slide the credit card at a slight angle, about 45

degrees, between the color graphics display and the front panel cover.

Apply slight downward pressure to lift the front panel cover.

8 Retain the front panel cover. Do not return the front panel cover with the HP PSC.

9 If available, pack the HP PSC for shipment by using the original packing materials or

the packaging materials that came with your exchange device.

If you do not have the original packaging materials, please use other adequate

packaging materials. Shipping damage caused by improper packaging and/or

improper transportation is not covered under the warranty.

10 Place the return shipping label on the outside of the box.

11 Include the following items in the box:

– A brief description of symptoms for service personnel (samples of print quality

problems are helpful).

– A copy of the sales slip or other proof of purchase to establish the warranty

coverage period.

– Your name, address, and a phone number where you can be reached during

the day.

hp distribution center

To order HP PSC software, a copy of the printed Reference Guide, a Setup Poster, or other

customer-replaceable parts, do one of the following:

• In the U.S. or Canada, call 1-800-HP-INVENT (1-800-474-6836).

• Outside of this country/region, go to this website: