Reference Guide
hp psc 2400 series
chapter 15
142
troubleshooting
hardware installation troubleshooting
Use this section to solve any problems you might encounter while installing the 
HP PSC hardware.
problem possible cause and solution
I received a message 
on the front panel 
display to attach the 
front panel cover
This might mean the front panel cover is not attached, or it is attached 
incorrectly. Make sure to align the cover over the buttons on the top 
of the HP PSC and snap it firmly into place. 
The front panel 
displays the wrong 
language 
Usually, you set the language and country/region when you first set 
up the HP PSC. However, you can change these settings at any time 
by using the following procedure:
1 Press Setup.
2 Press 7, and then press 1.
This selects Preferences, and then selects Set Language & 
Country/Region.
You are prompted with a list of languages. You can scroll 
through the up and down arrows.
3 Press OK on the appropriate language.
4 When prompted, press 1 for Yes or 2 for No.
You are prompted with all the countries/regions for the selected 
language. You can scroll through the up and down arrows.
5 Using the keypad, enter the two-digit number for the appropriate 
country/region.
6 When prompted, press 1 for Yes or 2 for No.
7 You can confirm the language and country/region by printing a 
Self-Test Report, as follows:
a. Press Setup.
b. Press 1, and then press 4.
This selects Print Report, and then selects Self-Test Report.










