Reference Guide

hp psc 2300 series
chapter 13
110
troubleshooting
hp instant share troubleshooting
Basic HP Instant Share troubleshooting topics are covered in the table below.
When you access the HP Instant Share website, online help is provided for any
error messages encountered.
error message possible cause and solution
Can’t connect to the
Internet
Your computer is unable to connect to the HP Instant Share server after
the Go Online screen appears.
• Check your Internet connection and make sure you are online.
• If you are behind a firewall, verify that your browser proxy settings
are correct.
HP Instant Share
Service temporarily
unavailable
The HP Instant Share server is currently down for maintenance.
• Try connecting again later.