Reference Guide

hp psc 2300 series

chapter 13

108

troubleshooting

The HP PSC does not

First check to see whether the print cartridge is out of ink. To do this,

see print a self-test report on page 63.

However, before you do this, check the print cartridge to make sure

you have properly removed its packaging. Being careful not to touch

the copper contacts or ink nozzles, make sure you have gently pulled

the pink tab to remove the plastic tape.

If you determine that you need to replace a print cartridge see replace

the print cartridges on page 65.

I received a message

on the front panel

display about a paper

jam or a blocked

carriage

If either a paper jam or blocked carriage error message appears in

the front panel display, there might be some packing material inside

the HP PSC. Lift open the print-carriage access door to expose the

print cartridges and remove any packing material or other items that

do not belong there.

My USB cable is not

connected

Connecting your computer to your HP PSC with a USB cable is

straightforward. Simply plug one end of the USB cable into the back

of your computer and the other into the back of the HP PSC. You can

connect to any USB port on the back of your computer.

Note: AppleTalk is not supported.

problem possible cause and solution