hp psc 2300 series all-in-one reference guide
hp psc 2300 series all-in-one
© Copyright Hewlett-Packard Company 2003 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. This product incorporates Adobe’s PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
contents 1 hp psc overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . front panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . use the hp director software to do more with your hp psc . . . . . . . . . . . 2 load originals and load paper . . . . . .
contents 6 print from your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 print from a software application . . . . . . . . . . . . . . . . . . . . . . . . . . .55 set print options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 stop a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 7 order supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 order media . . . . . . . .
contents 13 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . 101 installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 operational troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
contents viii hp psc 2300 series
get help This Reference Guide contains information on using your HP PSC and provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. The table below lists additional sources of information for your HP PSC. help description Setup Poster The Setup Poster provides instructions for setting up and configuring your HP PSC.
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hp psc overview hp psc overview 1 Your HP PSC is ready when you are, as many features and functions of your HP PSC can be used without turning on your computer. Functions such as making a copy or printing photos from a photo memory card can be accomplished quickly and easily. Tip: You can do more with your HP PSC by using the HP Photo & Imaging Director (HP Director) software that you installed on your computer during the initial setup.
hp psc overview chapter 1 features at a glance 1 10 2 3 11 12 13 4 9 2 8 7 6 5 feature description 1 Lid 2 Front panel display 3 Front panel 4 Photo memory card slots 5 Print-carriage access door 6 Input tray 7 Paper-length guide 8 Output tray 9 Paper-width guide 10 Glass 11 USB port 12 Power connection 13 Rear cleanout door hp psc 2300 series
hp psc overview hp psc overview front panel overview 1 14 2 13 3 12 4 11 5 6 10 7 8 9 reference guide button purpose 1 Front panel display: view menus and messages. 2 Cancel: stop a job, exit a menu, or exit settings. 3 Scan: select the Scan function. When the button is lit, the Scan function is selected. Use this button to scan documents to your computer. 4 Photo: select the Photo function. When the button is lit, the Photo function is selected.
hp psc overview chapter 1 button purpose 10 OK: select a menu, setting, or value that appears on front panel display. 11 Left Arrow: scroll backward through menu settings or options. 12 Copy: select the Copy function. When the button is lit, the Copy function is selected. Use this button to make copies of your documents. 13 Setup: access the menu system for reports, settings, and maintenance. 14 On: turn the HP PSC on or off.
hp psc overview hp psc overview menu overview The following information provides a quick reference to top-level menus that appear on the HP PSC front panel display.
hp psc overview chapter 1 use the hp director software to do more with your hp psc When you first install the HP PSC software on your computer during setup, the HP Director is automatically installed on your computer. You can quickly and easily expand the functionality of your HP PSC. Look for boxes, like this one, throughout this guide that provide topic-specific tips, and helpful information for your projects.
hp psc overview purpose 2 Settings: use this feature to view or change various settings for your HP PSC, such as print, scan, or copy, or fax. 3 Help: use this feature to access the HP Photo & Imaging Help, which provides software help, a product tour, troubleshooting information for your HP PSC, and HP PSC product-specific help. 4 Select Device: use this feature to select the device you want to use from the list of installed HP devices.
chapter 1 hp psc overview To display the HP Director menu: ! In the Dock, click the HP Director (All-in-One) icon for your device. The HP Director menu displays. Note: If you install more than one HP device, an HP Director icon for each device is displayed in the Dock. For example, if you have an HP scanner and an HP PSC installed, two HP Director icons are present in the Dock, one for each device.
hp psc overview open the hp photo and imaging director using Macintosh OS 9 ! Double-click the HP Photo and Imaging Director alias on the desktop. ! Double-click HP Photo and Imaging Director in the Applications:HewlettPackard:HP Photo and Imaging Software:HP Photo and Imaging Director folder. The HP Photo and Imaging Director displays only the icons that pertain to the selected device. For more information, see the onscreen hp photo and imaging help that came with your software.
hp psc overview chapter 1 10 feature purpose 6 HP Gallery: use this feature to display the HP Photo and Imaging Gallery to view and edit images. 7 Settings: use this pull-down list to provide access to device settings.
load originals and load paper 2 You can load many different types and sizes of paper in your HP PSC, including photo paper, transparencies, continuous banner paper, and envelopes. You can also change settings for paper types and paper sizes to get the highest quality copies from your HP PSC.
chapter 2 2 Press Copy or Scan on the front panel to select the option you want to perform. 3 Press Start Black or Start Color on the front panel to start the job. Note: Many of the Reduce/Enlarge options, such as Fit to Page or Poster, will not work correctly if the glass and lid backing are not clean. For more information, see clean the glass on page 61 and clean the lid backing on page 61.
load originals and load paper load the input tray Remove the output tray, and slide the paper-width and paper-length guides to their outermost positions. 2 Tap a stack of paper on a flat surface to align the edges, and then check to make sure all of the paper in the stack is the same size and type. 3 Slide the short edge of the paper forward into the input tray with the print side down until it stops. If you are using letterhead, insert the top of the page first with the print side down.
load originals & paper chapter 2 5 Replace the output tray. 6 Extend the output-tray extender to prevent printed paper from falling out of the tray. load envelopes This section describes the basic procedure for loading envelopes into your HP PSC. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows. Note: Consult the help files in your word processing software for specific details on how to format text for printing on envelopes.
load originals and load paper The following describes the procedure for loading 4 by 6 inch (10 by 15 cm) photo paper into your HP PSC. Note: For the best results, use a recommended type of 4 by 6 inch (10 by 15 cm) photo paper. For more information, see recommended papers on page 16. In addition, for best results, set the paper type and paper size before printing. See set the paper type on page 18 and set the paper size on page 19.
chapter 2 load postcards or Hagaki cards load originals & paper The following describes the procedure for loading postcards or Hagaki cards. 1 Remove the output tray. 2 Remove all paper from the input tray, and then slide a stack of cards forward into the input tray until it stops. Make sure the print side faces down. 3 Adjust the paper-width guide against the cards, and then slide the paperlength guide in until it stops. Make sure the cards fit within the tray (do not overload it).
load originals and load paper load other types of paper in the input tray The following table provides guidelines for loading certain types of paper and transparency film. For best results, adjust the paper settings each time you change paper types and paper sizes. For more information, see set the paper type on page 18. paper tips HP Papers • HP Premium Paper: Locate the gray arrow on the nonprinting side of the paper, and then insert paper with the arrow side facing up.
chapter 2 paper tips Continuous (banner) paper (works only with printing) Continuous banner paper is also known as computer or z-fold paper. • Before loading banner paper, remove all other paper from the input tray, then remove the output tray. Leave the output tray off of the HP PSC while the banner prints to prevent the continuous banner paper from tearing. Remove the output tray. load originals & paper Insert the unattached edge of the paper into the input tray.
load originals and load paper set the paper size The following procedure describes how to set the paper size for Copy and Photo options. Select the Paper Size setting that matches the paper or transparency film you are using. Note: When printing from your computer, set the paper size properties in the Print dialog box of the software application. Press Copy or Photo, if not already lit. 2 Press Options until Paper Size appears. 3 Press 4 Press OK to choose the displayed paper size.
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use a photo memory card 3 This HP PSC can access memory cards used in almost any digital camera so you can print, store, manage, and share your digital photos in some very exciting ways.
chapter 3 The slots are configured as follows: • Top left slot: CompactFlash (I, II) • Top right slot: Secure Digital, MultiMediaCard (MMC) • Bottom left slot: SmartMedia, xD (fits in top right of the main slot) • Bottom right slot: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro Note: By default, Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format.
use a photo memory card By default, files are copied to your computer; they are not deleted from the card. Is your hard disk full? If your computer is equipped with an internal or external CD writer, you can organize large collections of digital photos on CDs by using the Memories Disc feature available through the HP Photo & Imaging Director. Just start the HP Director and click HP Gallery. Click the Make CD tab to begin collecting, organizing, and cataloging your images on CDs.
chapter 3 If there are more than 20 photos on the card, you can select the range of photos to be printed on the proof sheet before it prints: – All – Last 20 – Custom 3 Press to select one of these choices and then press OK. If you choose Custom, the HP PSC prompts you for the first photo index number and then for the last photo index number. Note: Use the proof sheet index number to select which photos to print.
use a photo memory card 3 Load the proof sheet face down on the right front corner of the glass. Position the proof sheet so the top of the page is along the right edge of the glass. proper placement of the proof sheet print photos by scanning a proof sheet Did you know you can create dazzling slide shows with the software that came with your HP PSC? A multimedia presentation of your photos can be more effective than simple prints.
chapter 3 set photo print options You can control many aspects of how your HP PSC prints photos directly from the front panel, including paper type and size, number of copies, layout, and more. This section covers the following topics: • change photo card job menu print options on page 27 • set new print photo defaults on page 28 1 Make sure the memory card is inserted into the appropriate slot on your HP PSC. 2 Press Photo. The Photo Card Job menu appears.
use a photo memory card Borderless Off On Paper Size Image Size 4 x 6 inch 5 x 7 inch 8 x 10 inch 2½ x 3¼ inch 3 x 4 inch 3½ x 5 inch Letter 4x6 A4 Number of Copies 1 Layout Style Paper Saver Album (Portrait) Album (Landscape) Set New Defaults No Yes The Photo Card Job menu gives you access to a variety of settings that affect the way digital photos print, including number of copies, paper types, and so on. The default measurements and sizes vary according to country/region.
chapter 3 select image size This setting lets you select the size of the photo image to be printed. select paper size This setting lets you select the paper size for the current print job. select paper type This setting lets you select the best paper type for the current print job. The default Automatic value lets the HP PSC set the paper type to the best choice. The paper types shown in this setting vary depending on the paper size currently selected.
use a photo memory card Photo Card Job Print What? Select Photos Borderless Image Size Paper Size Paper Type Number of Copies* Layout Style Set New Defaults Set New Defaults No Yes Note: Print What? appears only if there is a DPOF file on the memory card. Select Photos and Number of Copies are unavailable if the DPOF option is chosen from the Print What? menu. 4 Press until Yes appears and then press OK. All the current settings become the new device defaults.
chapter 3 This section covers the following topics: • print individual photos on page 30 • create borderless prints on page 31 • print a DPOF file on page 32 You can do more than simply print your digital photos if you use the HP Gallery feature of the HP Director. This software lets you use digital photos for iron-on transfers, posters, banners, stickers, and other creative projects. Just start the HP Director and click HP Gallery to begin exploring.
use a photo memory card Use Options to select one of the following: – Print What? Lets you choose to print DPOF-tagged files (Use DPOF) or choose files yourself (Photos on Card). Press to make your selection. This option is available only if there are DPOF-tagged files on the card. For information on printing DPOF-tagged files, see print a DPOF file on page 32. – Select Photos Lets you choose to print all the photos on the card or to select only specific files. 4 Choose Select Photos.
chapter 3 Photo Card Job Print What? Select Photos Borderless Image Size Paper Size Paper Type Number of Copies* Layout Style Set New Defaults Borderless Off On memory card Note: Print What? appears only if there is a DPOF file on the memory card. Select Photos and Number of Copies are unavailable if the DPOF option is chosen from the Print What? menu. 5 Press until On appears on the display and then press OK to confirm this setting.
use a photo memory card 4 At the Photo Card Job menu you can change various print settings. For additional information, see set photo print options on page 26. 5 Press Start Black or Start Color to print all DPOF-tagged photos on the card. use the hp photo & imaging gallery You can use the HP Gallery for viewing and editing image files. You can print images, send images by e-mail to family and friends or use images in fun and creative printing projects with the HP Gallery.
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use the copy features 4 The HP PSC enables you to produce high-quality color and black-and-white copies on a variety of paper types, including iron-on transfers. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the copy’s darkness and color intensity, and use special features to create a poster, make many sizes of photos, and create transparencies.
chapter 4 increase copy speed or quality The HP PSC provides three options that affect copy speed and quality. • Normal delivers high-quality output and is the recommended setting for most of your copying. Normal copies faster than Best. • Best produces the highest quality for all paper and eliminates the banding (striping) effect that sometimes occurs in solid areas. Best copies more slowly than the other quality settings. • Fast copies faster than the Normal setting.
use the copy features Copy Menu Number of Copies Borderless Reduce/Enlarge Copy Quality Paper Type Lighter/Darker Enhancements Paper Size Color Intensity Set New Defaults 4 Press until Yes appears. 5 Press Start Black or Start Color. The HP PSC uses the new default settings to make a copy of your original. The settings you specify here are only saved on the HP PSC itself. They do not adjust the settings in the software.
chapter 4 make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo For the best quality when copying a photo, make sure you select options for the correct paper type and photo enhancement. You might also want to use the photo print cartridge for superior print quality. With the tri-color and photo print cartridges installed, you have a six-ink system. See use a photo print cartridge on page 67 for more information. 1 Load your original photo face down on the right front corner of the glass.
use the copy features Copy Menu Number of Copies Borderless Copy Quality Paper Type Lighter/Darker Enhancements Paper Size Color Intensity Set New Defaults Paper Size* Letter 4x6 A4 *The paper sizes available vary by country/region. 7 Press until 4 x 6 appears. 8 Press Options until Paper Type appears in the top line of the display. The following options are available in the Paper Type menu.
chapter 4 Copy Menu Number of Copies Borderless Copy Quality Paper Type Lighter/Darker Enhancements Paper Size Color Intensity Set New Defaults 11 Press Enhancements Text Photo Mixed None until Photo appears. 12 Press Start Color. The HP PSC makes a 4 by 6 inch (10 by 15 cm) borderless copy of your original photo, as shown below. You might find it easier to copy a photo by using the HP Director software that you installed with your HP PSC.
use the copy features In this example, the HP PSC makes six copies of the original 4 by 6 inch (10 by 15 cm) photo. copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page In addition to making actual size copies of an original, the Borderless feature can automatically enlarge or reduce your original to fill the paper loaded in the input tray. In this example, Borderless is used to enlarge a 4 by 6 inch (10 by 15 cm) photo to create a full-size borderless copy.
chapter 4 Copy Menu Number of Copies Borderless Reduce/Enlarge Copy Quality Paper Type Lighter/Darker Enhancements Paper Size Color Intensity Set New Defaults Borderless Off On 6 Press until On appears. The Reduce/Enlarge option is not available when Borderless is turned on. 7 Press Options until Paper Size appears in the top line of the display. The following options are available in the Paper Size menu.
use the copy features Copy Menu Number of Copies Borderless Copy Quality Paper Type Lighter/Darker Enhancements Paper Size Color Intensity Set New Defaults Paper Type Premium Inkjet Premium Photo Photo Paper PhotoQual Inkjet Everyday Photo Transparency Iron-On Brochure Glossy Brochure Matte Note: Automatic and Plain Paper are not available in the Paper Type menu when Borderless is turned on. 10 Press until the type of photo paper you loaded in the input tray appears.
chapter 4 copy a photo several times on one page You can print multiple copies of an original on one page by selecting an image size from the Reduce/Enlarge menu. After you select one of the available sizes, you might be prompted whether you want to print multiple copies of the photo to fill the paper you have loaded in the input tray. If you select a photo size that is too large to accommodate printing more than one copy on the page, the prompt does not appear.
use the copy features 5 If prompted, press OK, and then press print only one copy of the photo. 6 Press Start Black or Start Color. to choose to fill the page or This feature and more are available through the HP Director software if you scan your photo into the computer. Through the HP Director, you can print multiple photos of different sizes. The HP PSC will fit as many photos as it can on the paper you have loaded in the input tray.
chapter 4 Copy Menu Number of Copies Borderless Reduce/Enlarge Copy Quality Paper Type Lighter/Darker Enhancements Paper Size Color Intensity Set New Defaults Paper Size* Letter 4x6 A4 *The paper sizes available vary by country/region. 4 Press until Letter appears. 5 Press Options until Reduce/Enlarge appears in the top line of the display. The following options are available in the Reduce/Enlarge menu.
use the copy features copy a washed-out original Use Lighter/Darker to adjust the lightness and darkness of the copies you make. You can also adjust the color intensity to make colors on your copy more vivid or more subtle. 1 Load your original face down on the right front corner of the glass. 2 Press Copy, if it is not already lit. 3 Press Options until Lighter/Darker appears in the top line of the display. The range of Lighter/Darker values appears as circles on a scale on the front panel display.
chapter 4 4 Press until Text appears. 5 Press Start Black or Start Color.
use the copy features 4 Press until Photo appears. 5 Press Start Color. It is easy to set Enhancement settings for photos and other documents you copy using the HP Director software that you installed with your HP PSC. With one click of your mouse button, you can set a photo to copy with Photo enhancements, a text document to copy with Text enhancements, or a document that contains both images and text to copy with both Photo and Text enhancements turned on.
chapter 4 Copy Menu Number of Copies Borderless Reduce/Enlarge Copy Quality Paper Type Lighter/Darker Enhancements Paper Size Color Intensity Set New Defaults Reduce/Enlarge Actual Size Fit to Page Custom 100% 4 x 6 inch* 5 x 7 inch 8 x 10 inch 2½ x 3¼ inch 3 x 4 inch 3½ x 5 inch Poster *The image sizes available vary by country/region. 4 Press 5 Press until the appropriate page width appears, and then press OK. The default poster size is two pages wide. until Poster appears, and then press OK.
use the copy features 4 Press Options until Paper Type appears in the top line of the display. The following options are available in the Paper Type menu. Copy Menu Number of Copies Borderless Reduce/Enlarge Copy Quality Paper Type Lighter/Darker Enhancements Paper Size Color Intensity Set New Defaults Paper Type Automatic Plain Paper Premium Inkjet Premium Photo Photo Paper PhotoQual Inkjet Everyday Photo Transparency Iron-On Brochure Glossy Brochure Matte 5 Press until Iron-On appears.
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use the scan features 5 Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan just about anything: photos, magazine articles, text documents, and even 3D objects, as long as you are careful not to scratch the glass. Because the scanned image or text is in an electronic format, you can bring it into your word processor or graphics application and modify it to suit your needs.
chapter 5 send the scan to a computer connected to the hp psc Follow these steps if your HP PSC is connected to a computer via a USB or parallel cable. 1 Load your original face down on the front right corner of the glass. 2 Press Scan, if it is not already lit. A Scan menu appears, listing destinations that are set up to scan to. The default destination is whichever one you selected the last time you used this menu.
print from your computer print 6 Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology. You only need to change the settings manually when you change print quality, print on specific types of paper or film, or use special features. Note: If you have a photo memory card, you can select and print photos directly from it using the HP PSC. For information, see use a photo memory card on page 21.
chapter 6 Macintosh users print To specify a document’s paper size, scaling, and orientation, use the Page Setup dialog box. To specify other print settings for a document, and to send the document to the HP PSC, use the Print dialog box. Note: The following steps are specific to OS X. For OS 9, the steps might be slightly different. Be sure you have selected the HP PSC in the Print Center (OS X) or in the Chooser (OS 9) before you begin printing.
print from your computer 3 Make changes to the settings, and click OK. 4 Click OK to print the job. print Macintosh users Use the Print dialog box to customize the print settings. The options displayed depend on the panel selected. ! To display the Print dialog box, open the document you want to print, then select Print from the File menu. Note: To find out more about the settings in a particular panel, click the ? in the lower left corner of the Print dialog box.
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order supplies 7 You can order print cartridges, recommended types of HP Paper, and HP PSC accessories online from the HP website. This section contains the following topics: • order media on page 59 • order print cartridges on page 59 order supplies order media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to: www.hp.com Choose your country/region, and then select Buy or Shopping.
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maintain your hp psc 8 The HP PSC requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You might also want to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping your HP PSC in top working condition. Perform these simple maintenance procedures as necessary.
chapter 8 4 Dry the backing with a chamois or soft cloth. Caution! Do not use paper-based wipes as these might scratch the backing. 5 If this does not clean the backing well enough, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP PSC does not require cleaning.
maintain your hp psc to check the ink level for Macintosh users 1 From the HP Director, click Settings, and then choose Maintain Printer. 2 If the Select Printer dialog box opens, select your HP PSC, and then click Utilities. 3 From the list, select Ink Level. The estimated ink levels appear for the print cartridges. print a self-test report If you are experiencing problems with printing, print a Self-Test Report before you replace the print cartridges.
chapter 8 maintain your hp psc 3 Check the Self-Test Report for the following: – The test patterns are even and show a complete grid. If the grids are not complete, this might indicate a problem with the nozzles. You might need to clean the print cartridges. For more information, see clean the print cartridges on page 69. – The Low Ink warning message value. The value will appear above the test pattern for the black, photo (if applicable), or tri-color print cartridges.
maintain your hp psc replace the print cartridges A message appears on the front panel display to let you know when the ink level for the print cartridge is low. In addition, you can check the ink levels through the HP Director on your computer. For information, see check the ink levels on page 62. When you receive this message, it is recommended that you replace the print cartridge.
chapter 8 Push down on the print cartridge to release it, and then pull it toward you out of its slot. 4 If you are removing the black print cartridge in order to install the photo print cartridge, store it in the print cartridge protector. For information on the print cartridge protector, see use the print cartridge protector on page 67. 5 Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the pink tape by using the pull tab.
maintain your hp psc 7 Press down on the latch until it stops. Make sure the latch catches below the bottom tabs. 8 Close the print-carriage access door. use a photo print cartridge For more information on purchasing a photo print cartridge, see order print cartridges on page 59. use the print cartridge protector When you purchase a photo print cartridge, you will receive a print cartridge protector.
chapter 8 ! To remove the print cartridge from the print cartridge protector, press down and back on the top of the print cartridge protector to release the print cartridge, then slide the print cartridge out of the print cartridge protector. align the print cartridges The HP PSC prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the front panel or the HP Director.
maintain your hp psc to align the print cartridges from the hp director for Windows users 1 From the HP Director, choose Settings, choose Print Settings, and then choose Printer Toolbox. 2 Click the Device Services tab. 3 Click Align the Print Cartridges. The HP PSC prints an alignment page and aligns the print cartridges. Recycle or discard the page. to align the print cartridges from the hp director for Macintosh users 1 From the HP Director, click Settings, and then choose Maintain Printer.
chapter 8 Make sure you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges). maintain your hp psc Note: Do not use platen cleaners or alcohol to clean the print cartridge contacts. These can damage the print cartridge or the HP PSC. 1 Turn the HP PSC on and open the print-carriage access door.
maintain your hp psc restore factory defaults You can restore the original factory settings to what they were when you purchased your HP PSC. You can perform this process from the front panel only. 1 Press Setup. 2 Press 2, then press 3. This selects Maintenance and then selects Restore Factory Defaults.
chapter 8 set the prompt delay time The Prompt Delay Time option allows you to control the amount of time that passes before a message is displayed prompting you to take further action. For example, if you press Copy and the prompt delay time passes without pressing another button, “Press START Color or Black to begin copy.” appears in the front panel display. You can choose Normal, Fast, or Slow. The default is Normal. 1 Press Setup. 2 Press 2, then press 7.
get hp psc support 9 Hewlett-Packard provides Internet and phone support for your HP PSC.
chapter 9 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following: a. Have the specific name of your HP PSC, as it appears on the device, available. b. Have your serial number and service ID ready. To display your serial number, press OK and Start Black at the same time, until the serial number appears in the front panel display.
get hp psc support hp technical support country/region hp technical support Bolivia 800-100247 New Zealand 0800 441 147 Brazil (Grande São Paulo) (11) 3747 7799 Norway +47 815 62 070 Brazil (Demais Localidades) 0800 157751 Oman +971 4 883 8454 Canada during warranty (905) 206 4663 Palestine +971 4 883 8454 Canada post-warranty (per-call charge) 1-877-621-4722 Panama 001-800-7112884 Caribbean & Central America 1-800-711-2884 Peru 0-800-10111 Chile 800-800-360-999 Philippines 63
chapter 9 country/region hp technical support country/region hp technical support Italy +39 848 800 871 United Arab Emirates 800 4910 Japan 0570 000 511 +81 3 3335 9800 United Kingdom +44 (0) 870 010 4320 Jordan +971 4 883 8454 Venezuela 01-800-4746.
get hp psc support 7 Remove the front panel cover as follows: a. Place your finger in the notch on the right corner near the front panel display. b. Gently pry the corner up and lift the front panel cover from the HP PSC. 8 Retain the front panel cover. Do not return the front panel cover with the HP PSC. 9 If available, pack the HP PSC for shipment by using the original packing materials or the packaging materials that came with your exchange device.
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warranty information 10 Your HP PSC comes with a limited warranty that is described in this section. Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided.
chapter 10 returning your hp psc 2300 series for service Before returning your HP PSC for service, you must call HP Customer Support. See hp customer support on page 73 for steps to take before calling Customer Support. hewlett-packard limited global warranty statement The following information specifies the HP limited global warranty.
warranty information HP’s limited warranty for each Product is valid in any country/region or locality where HP has a support presence for the Product and where HP has marketed the Product. The level of warranty service may vary according to local standards. HP shall have no obligation to alter the form, fit, or function of the Product in order to make it operate in a country/ region or locality for which the Product was never intended to operate.
chapter 10 limited warranty information for EU countries Listed below are the names and addresses of the HP entities which grant HP’s Limited Warranty (manufacturer’s warranty) in EU countries. You may also have statutory legal rights against the seller on the basis of the purchase agreement in addition to the manufacturer’s warranty, which are not restricted by this manufacturer’s warranty. Ireland Hewlett-Packard Ireland Ltd.
11 The technical specifications and international regulatory information for your HP PSC are provided in this section.
technical information chapter 11 Windows PC requirements item minimum Sound card recommended Recommended Other Microsoft Internet Explorer 5.
technical information paper weight input traya output trayb Banners 16-24 lb. (60-90 gsm) 20 20 or fewer Transparency film N/A 25 25 or fewer Labels N/A 20 sheets 20 sheets 8.5 by 11 inch (216 by 279 mm) photo paper 145 lb. (236 gsm) 30 30 4 by 6 inch (10 by 15 cm) photo paper 145 lb. (236 gsm) 30 30 technical information type a Maximum capacity. b Output tray capacity is affected by the type of paper and the amount of ink you are using.
technical information chapter 11 print specifications • 600 by 600 dpi black • 4800 by 1200 dpi color with HP PhotoREt III • Method: Drop-on-demand thermal inkjet • Language: HP PCL Level 3, PCL3 GUI or PCL 10 • Print speeds vary according to the complexity of the document.
technical information bottom (trailing edge)a left right U.S. 4 by 6 inches 0.07 inches (1.8 mm) 0.46 inches (11.7 mm) 0.13 inches (3.4 mm) 0.13 inches (3.4 mm) U.S. 5 by 8 inches 0.07 inches (1.8 mm) 0.46 inches (11.7 mm) 0.13 inches (3.4 mm) 0.13 inches (3.4 mm) ISO and JIS A6 0.07 inches (1.8 mm) 0.46 inches (11.7 mm) 0.13 inches (3.4 mm) 0.13 inches (3.4 mm) Hagaki (100 by 148 mm) 0.07 inches (1.8 mm) 0.46 inches (11.7 mm) 0.13 inches (3.4 mm) 0.13 inches (3.
technical information chapter 11 photo memory card specifications • Maximum recommended number of files on a memory card: 1,000 • Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum • Maximum recommended memory card size: 1 GB (solid state only) Note: Approaching any of the recommended maximums on a memory card might cause the performance of the HP PSC to be slower than expected.
technical information technical information environmental specifications • Recommended Operating Temperature Range: 15º to 32º C (59º to 90º F) • Allowable Operating Temperature Range: 5º to 40º C (41º to 104º F) • Humidity: 15% to 85% RH non-condensing • Non-operating (Storage) Temperature Range: -4º to 60º C (-40º to 140º F) • In the presence of high electromagnetic fields it is possible the output from the HP PSC might be slightly distorted • HP recommends using a USB cable less than or equa
chapter 11 technical information ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following website: www.energystar.gov paper use This product is suited for the use of recycled paper according to DIN 19309.
technical information For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0301-01. This regulatory number should not be confused with the marketing name (HP PSC 2300 Series) or product numbers (Q3073A) (Q3075A). FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product.
chapter 11 technical information notice to users in Japan (VCCI-2) notice to users in Korea 92 hp psc 2300 series
technical information technical information declaration of conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name and Address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA Regulatory Model Number: SDGOB-0301-01 Declares that the product: Product Name: HP PSC 2300 Series (Q3073A), (Q3075A) Model Number(s): 2305 (Q3076A), 2310 (Q3077A), 2310xi (Q3078A), 2310v (Q3079A), 2320 (Q3080A), 2306 (Q3081A), Q3082A), 2350 (Q3074A- Japan only) Power Adapte
technical information chapter 11 94 hp psc 2300 series
hp instant share setup and use HP Instant Share makes it easy to send photos that family and friends can view. Just take a photo or scan an image, select the photograph or image, and use the software on your computer to forward the media to an e-mail destination. You can even upload your photos (depending on your country/region) to an online photo album, or an online photo finishing service.
chapter 12 hp instant share For specific information on how to use HP Instant Share, see the following procedures: • use the photo upload feature on page 96 • use a scanned image on page 96 • access hp instant share from the hp director on page 97 Note: Your computer must be connected to the Internet to use HP Instant Share. If you are an AOL or CompuServe user, please connect to your Internet service provider before attempting to use HP Instant Share.
hp instant share setup and use Press Start Black or Start Color. A preview image of the scan appears in the HP Scan window on the computer, where you can edit it. For more information about editing a preview image, see the onscreen hp photo & imaging help that came with your software. 5 Make any needed edits to the preview image in the HP Scan window. When you have finished, click Accept. The HP PSC sends the scan to the HP Gallery, which automatically opens and displays the image.
chapter 12 hp instant share 12 Click Next. The Add Captions screen appears. 13 Enter a caption for your digital image, and then click Next. Your image is uploaded to the HP Instant Share services website. After the image is uploaded, the Photos E-mailed screen appears. Your e-mail message is sent with a link to a secure Web page that stores your image for 60 days. 14 Click Finish. The HP Instant Share website opens in your browser.
hp instant share setup and use Scan an image, edit the image in the HP Gallery, and send it to a destination using your e-mail program. For information on scanning an image, see use the scan features on page 53. 1 Load your original face down in the left front corner of the glass. 2 Press Scan. A Scan menu appears, listing destinations that are set up to scan to. The default destination is whichever one you selected the last time you used this menu. 3 Select HP Photo and Imaging Gallery and press OK.
hp instant share chapter 12 why should I register with hp instant share (Windows)? With the HP PSC 2300 Series, HP Instant Share user registration is required only if you choose to use the Address Book. User registration is a separate logon process from the HP product registration and is accomplished using the HP Passport setup program. If you choose to save e-mail addresses and create distribution lists in an HP Instant Share Address Book, you will be prompted to register.
troubleshooting information troubleshooting 13 This section contains troubleshooting information for the HP PSC 2300 Series (HP PSC). Specific information is provided for installation and configuration issues. References to the troubleshooting section in the hp photo & imaging help are provided for operational topics.
chapter 13 troubleshooting to wait a few minutes for the HP PSC to connect to your computer. Otherwise, see Some of the icons are missing in the hp director on page 104. • Open the Printers dialog box and check to see that the HP PSC is listed. • Look at the Task Tray for an HP PSC icon. This indicates that the HP PSC is ready. Task Tray HP PSC icon software installation troubleshooting Use this section to solve any problems you might encounter while installing the HP PSC software.
troubleshooting information possible cause and solution troubleshooting problem A red X appears on the USB connect prompt Normally, a green check appears indicating that the plug and play is successful. A red X indicates that the plug and play failed. follow these steps reference guide 1 Verify that the front panel cover is firmly attached, then unplug the HP PSC and plug it in again. 2 Verify that the USB and power cables are plugged in.
troubleshooting chapter 13 problem possible cause and solution I received a message Try to continue with the installation. If that doesn’t work, stop and then that an unknown error restart the installation, and follow the directions on the screen. If an has occurred error occurs, you might need to uninstall and then reinstall the software. For information on this procedure see Some of the icons are missing in the hp director on page 104.
troubleshooting information possible cause and solution Some of the icons are to uninstall from a Windows computer, method 2 Use this method if uninstall software is not available in the Start menu. missing in the hp director 1 Disconnect your HP PSC from your computer. (continued) 2 On the Windows task bar, click Start, Settings, Control Panel. 3 Double-click Add/Remove Programs. 4 Select HP PSC & Officejet & OfficeJet 3.0, and then click Change/ Remove. 5 Follow the onscreen directions.
troubleshooting chapter 13 problem possible cause and solution The Digital Imaging Monitor does not appear in the Task Tray If the Digital Imaging Monitor does not appear in the Task Tray, start the HP Director to check whether or not essential icons are there. For more information, see Some of the icons are missing in the hp director on page 104. The Task Tray normally appears in the lower-right corner of the desktop.
troubleshooting information possible cause and solution The front panel displays the wrong language Usually, you set the language and country/region when you first set up the HP PSC. However, you can change these settings at any time by using the following procedure: 1 Press Setup. 2 Press 2, and then press 4. This selects Maintenance, and then selects Set Language & Country/Region. You are prompted with a list of languages. You can scroll through the up and down arrows.
troubleshooting chapter 13 problem possible cause and solution The HP PSC does not print First check to see whether the print cartridge is out of ink. To do this, see print a self-test report on page 63. However, before you do this, check the print cartridge to make sure you have properly removed its packaging. Being careful not to touch the copper contacts or ink nozzles, make sure you have gently pulled the pink tab to remove the plastic tape.
troubleshooting information additional installation troubleshooting help The Readme file provides more information, including: • Using the reinstall utility after a failed installation to return your computer to a state that will allow the HP PSC to be reinstalled. • Using the reinstall utility in Windows 98 to recover from a Composite USB System Driver missing. This error might occur if the hardware is installed prior to installing the software.
chapter 13 troubleshooting hp instant share troubleshooting Basic HP Instant Share troubleshooting topics are covered in the table below. When you access the HP Instant Share website, online help is provided for any error messages encountered. error message possible cause and solution Can’t connect to the Internet Your computer is unable to connect to the HP Instant Share server after the Go Online screen appears. • Check your Internet connection and make sure you are online.
index Numerics 4 by 6 inch (10 by 15 cm) borderless photos copy, 38 load paper, 15 A align print cartridges, 68 B banners load paper, 17 Best quality, copy, 36 borderless photos copy, 38 print, 31 turn on, 27 C cancel copy, 51 print, 57 scan, 54 cartridges align, 68 check ink level, 62 clean, 69 clean contacts, 69 handle, 64 order, 59 photo, 23 replace, 65 self-test report, 63 store, 67 clean exterior, 62 glass, 61 lid backing, 61 print cartridge contacts, 69 print cartridges, 69 color intensity, 47 photo
index menu overview, 5 return for service, 80 ship, 76 I ink cartridges.
index notice to users in Canada, 91 regulatory model identification number, 91 VCCI-2 (Japan), 92 replace print cartridges, 65 reports, self-test, 63 restore factory defaults, 71 return your HP PSC, 76, 80 S scan, 53 cancel, 54 from front panel, 53 proof sheet, 25 Scan menu, 5 Secure Digital memory card, 21 self-test report, 63 send a photo Macintosh, 98 use a scanned image, 99 use photo upload, 98 set language and country/ region, 107 settings country/region and language, 107 reference guide Setup menu,
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Visit the hp psc information center It has everything you need to get the most value from your HP PSC. • Technical Support • Supplies and Ordering Information • Project Tips • Ways to Enhance Your Product www.hp.com/support © 2003 Hewlett-Packard Company Printed on recycled paper. Printed in the U.S.A., Mexico, Germany, Singapore, or Malaysia.
