Reference Guide

reference guide

troubleshooting information

Some or all of the

photos selected on the

proof sheet do not

• The paper size selected on the proof sheet does not match the

contents of the paper tray. Load the same size paper in the paper

tray as selected on the proof sheet.

• The proof sheet is not readable. Print a new sheet, complete it, and

try again.

• The proof sheet is placed incorrectly on the glass. Place the top of

the completed proof sheet face down on the scanner glass in the left

front corner, and then close the lid.

• You are using an outdated proof sheet and the photos have been

deleted from the card since you printed the proof sheet. Print a new,

up-to-date proof sheet.

• You forgot to fully complete the proof sheet. Make sure to select at

least one photo as well as one paper type and one layout (or the

small paper, photo paper only option).

• You chose more than one paper type or layout. Print a new proof

sheet, complete it correctly, and then scan it to create prints.

problem possible cause and solution