User guide

Upgrading BIOS ................................................................................................................. 39
Upgrading device drivers .................................................................................................................... 39
8 Diagnostics and minor troubleshooting ........................................................................................................... 40
Calling support ................................................................................................................................... 40
Locating ID labels ............................................................................................................................... 41
Locating warranty information ............................................................................................................ 41
HP troubleshooting resources and tools ............................................................................................ 41
Online support ................................................................................................................... 41
HP Support Center ............................................................................................ 42
HP Chat Support ............................................................................................... 42
Customer Advisories, Customer and Security Bulletins, and Customer
Notices .............................................................................................................. 42
Product Change Notifications ........................................................... 42
Helpful hints ....................................................................................................................... 43
At startup ........................................................................................................... 43
During operation ................................................................................................ 43
Customer Self Repair ........................................................................................ 44
More troubleshooting options ............................................................................ 44
9 Routine care .................................................................................................................................................... 45
General cleaning safety precautions .................................................................................................. 45
Recommended cleaning products ...................................................................................................... 45
Cleaning the chassis .......................................................................................................................... 46
Cleaning the keyboard ....................................................................................................................... 46
Cleaning the monitor .......................................................................................................................... 46
Cleaning the mouse ........................................................................................................................... 47
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