Specifications

Solving Hard Drive Problems ................................................................................................. 103
Solving Media Card Reader Problems .................................................................................... 106
Solving Display Problems ...................................................................................................... 108
Solving Audio Problems ........................................................................................................ 113
Solving Printer Problems ........................................................................................................ 115
Solving Keyboard and Mouse Problems .................................................................................. 117
Solving Hardware Installation Problems .................................................................................. 119
Solving Network Problems .................................................................................................... 121
Solving Memory Problems ..................................................................................................... 125
Solving Processor Problems ................................................................................................... 127
Solving CD-ROM and DVD Problems ...................................................................................... 128
Solving USB Flash Drive Problems .......................................................................................... 130
Solving Front Panel Component Problems ................................................................................ 131
Solving Internet Access Problems ............................................................................................ 132
Solving Software Problems .................................................................................................... 133
Contacting Customer Support ................................................................................................ 135
9 Backup and Recovery ................................................................................................... 136
Restoring and recovering in Windows 7 ................................................................................. 136
System Restore ...................................................................................................... 136
System Recovery ................................................................................................... 137
System Recovery when Windows is responding ......................................... 137
System Recovery when Windows is not responding .................................... 138
System recovery using recovery media ...................................................... 138
Creating recovery media .......................................................... 139
Using recovery media .............................................................. 140
Backup and recovery in Windows 8 ....................................................................................... 141
Backing up your information ................................................................................... 141
Performing a system recovery ................................................................................. 142
Using the Windows recovery tools ........................................................... 142
Using f11 recovery tools ......................................................................... 143
Using Windows 8 operating system media (purchased separately) ............... 143
10 POST Error Messages .................................................................................................. 145
POST Numeric Codes and Text Messages ............................................................................... 146
Interpreting POST diagnostic front panel LEDs .......................................................................... 154
11 Password Security and Resetting CMOS ...................................................................... 157
Establishing a Setup or Power-on password ............................................................................. 158
Resetting the Setup and Power-on password ............................................................................ 159
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