User guide
Table Of Contents
- HP ProLiant SL6000/6500 Scalable System User Guide
- Notice
- Contents
- Operations
- Setup
- Hardware options installation
- Introduction
- Processor option
- Memory options
- Hard drive options
- Hard drive backplane options
- Optical drive option
- PCI I/O device option
- Fan option
- Power supply options
- SAS or SATA power cabling options
- HP Trusted Platform Module option
- Cable management options
- Rack Control Manager option
- Switch options
- PDU rack-mounting hardware options
- Software and configuration utilities
- SmartStart Scripting Toolkit
- HP ROM-Based Setup Utility
- Array Configuration Utility
- Option ROM Configuration for Arrays
- ROMPaq Utility
- StorageWorks library and tape tools
- HP Systems Insight Manager
- HP Insight Diagnostics
- Integrated Management Log
- Lights-Out 100i Remote Management
- Array Diagnostic Utility
- Drivers
- Updating firmware
- Troubleshooting
- Common problem resolution
- Problem diagnosis
- Hardware problems
- Software tools and solutions
- Battery replacement
- Regulatory compliance notices
- Regulatory compliance identification numbers
- Federal Communications Commission notice
- Declaration of conformity for products marked with the FCC logo, United States only
- Modifications
- Cables
- Canadian notice (Avis Canadien)
- European Union regulatory notice
- Disposal of waste equipment by users in private households in the European Union
- Japanese notice
- BSMI notice
- Korean notice
- Chinese notice
- Laser compliance
- Battery replacement notice
- Taiwan battery recycling notice
- Power cord statement for Japan
- Acoustics statement for Germany (Geräuschemission)
- Electrostatic discharge
- Technical support
- Acronyms and abbreviations
- Index
Troubleshooting 45
Printer output is garbled
Action: Be sure the correct printer drivers are installed.
Network controller problems
Network controller is installed but not working
Action:
1. Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
information, refer to the network controller documentation.
2. Be sure no loose connections (on page 22) exist.
3. Be sure the network cable is working by replacing it with a known functional cable.
4. Be sure a software problem has not caused failure. Refer to the operating system documentation for
guidelines on adding or replacing PCI Hot Plug devices, if applicable.
5. Be sure the server and operating system support the controller. Refer to the server and operating
system documentation.
6. Be sure the controller is enabled in the BIOS Setup Utility.
7. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable.
8. Be sure the server ROM is up to date.
9. Be sure the controller drivers are up to date.
10. Be sure a valid IP address is assigned to the controller and that the configuration settings are correct.
11. Run Insight Diagnostics ("HP Insight Diagnostics" on page 20) and replace failed components as
indicated.
Network controller has stopped working
Action:
1. Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
information, refer to the network controller documentation.
2. Be sure the correct network driver is installed for the controller and that the driver file is not
corrupted. Reinstall the driver.
3. Be sure no loose connections (on page 22) exist.
4. Be sure the network cable is working by replacing it with a known functional cable.
5. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable.
6. Be sure the network controller is not damaged.
7. Run Insight Diagnostics ("HP Insight Diagnostics" on page 20) and replace failed components as
indicated.
Network controller stopped working when an expansion board was added
Action:
1. Be sure no loose connections (on page 22) exist.
2. Be sure the server and operating system support the controller. Refer to the server and operating
system documentation.