User guide
Table Of Contents
- HP ProLiant SL6000/6500 Scalable System User Guide
- Notice
- Contents
- Operations
- Setup
- Hardware options installation
- Introduction
- Processor option
- Memory options
- Hard drive options
- Hard drive backplane options
- Optical drive option
- PCI I/O device option
- Fan option
- Power supply options
- SAS or SATA power cabling options
- HP Trusted Platform Module option
- Cable management options
- Rack Control Manager option
- Switch options
- PDU rack-mounting hardware options
- Software and configuration utilities
- SmartStart Scripting Toolkit
- HP ROM-Based Setup Utility
- Array Configuration Utility
- Option ROM Configuration for Arrays
- ROMPaq Utility
- StorageWorks library and tape tools
- HP Systems Insight Manager
- HP Insight Diagnostics
- Integrated Management Log
- Lights-Out 100i Remote Management
- Array Diagnostic Utility
- Drivers
- Updating firmware
- Troubleshooting
- Common problem resolution
- Problem diagnosis
- Hardware problems
- Software tools and solutions
- Battery replacement
- Regulatory compliance notices
- Regulatory compliance identification numbers
- Federal Communications Commission notice
- Declaration of conformity for products marked with the FCC logo, United States only
- Modifications
- Cables
- Canadian notice (Avis Canadien)
- European Union regulatory notice
- Disposal of waste equipment by users in private households in the European Union
- Japanese notice
- BSMI notice
- Korean notice
- Chinese notice
- Laser compliance
- Battery replacement notice
- Taiwan battery recycling notice
- Power cord statement for Japan
- Acoustics statement for Germany (Geräuschemission)
- Electrostatic discharge
- Technical support
- Acronyms and abbreviations
- Index
Troubleshooting 27
General diagnosis flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not correct the problem, use the following flowchart.
Item See
1 "Symptom information (on page 25)"
2 "Loose connections (on page 22)"
3 "Service notifications (on page 22)"
4 The most recent version of a particular server or option
firmware is available on the following websites:
•
HP Support website (http://www.hp.com/support)
•
HP ROM-BIOS/Firmware Updates website
(
http://h18023.www1.hp.com/support/files/server/
us/romflash.html)
5 "General memory problems are occurring (on page 41)"
6
•
Server maintenance and service guide, located on the
Support CD or the HP website
(
http://www.hp.com/products/servers/platforms)
•
"Hardware problems (on page 35)"
•
Server maintenance and service guide, located on the
Support CD or the HP website
(
http://www.hp.com/products/servers/platforms)
7
•
Server maintenance and service guide, located on the
Support CD or the HP website
(
http://www.hp.com/products/servers/platforms)
•
"Hardware problems (on page 35)"
8
•
"Server information you need (on page 47)"
•
"Operating system information you need (on page
48)"
9 "HP contact information (on page 63)"