Installation guide

Troubleshooting D-9
Compaq Confidential – Need to Know Required
Writer: Cynthia Dresden Project: Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Comments: Graphics Replaced
Part Number: 203510-001 File Name: o-appd Troubleshooting-J.doc Last Saved On: 7/12/01 11:20 AM
Table D-4
Is the External Health LED Green?
Answer Possible Reasons Possible Solutions
No, it is
amber
One power supply has failed; therefore, power
supply redundancy is lost.
Identify the failed power supply
(no green LED).
Ensure that the power supply is
undamaged, the power supply is securely
seated, and that the power supply
backplane is securely seated.
Contact your Compaq authorized service
provider for replacement parts and
service.
No, it is
red
All installed power supplies have failed.
The system may have experienced a short.
Contact your Compaq authorized service
provider for replacement parts and
service.
Yes If the external health LED is green, see Table D-5.
Note: For LED locations and functions, see Appendix E, “LED Indicators and Switches.” For cabling
configurations, see Chapter 8, “Server Cabling.”