HP ProLiant DL/ML370 G6 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2009, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S.
Contents Component identification ............................................................................................................... 7 Front panel components ............................................................................................................................. 7 Front panel LEDs and buttons ...................................................................................................................... 8 Systems Insight Display LEDs ..................................
Installing hardware options ....................................................................................................................... 38 Setting up a tower server .......................................................................................................................... 38 Installing the server into the rack................................................................................................................ 39 Powering up and configuring the server ...................
Data cabling ........................................................................................................................................ 103 Server data cabling ..................................................................................................................... 103 SAS hard drive cabling ................................................................................................................ 104 SAS expander cabling .......................................................
Server power-on problems flowchart .............................................................................................. 136 POST problems flowchart ............................................................................................................. 139 OS boot problems flowchart ......................................................................................................... 141 Server fault indications flowchart ....................................................................
Component identification Front panel components Item Description 1 USB connectors (2) 2 Drive cage blank 3 SAS/SATA drives (8) 4 Front video connector (rack model only) 5 Systems Insight Display 6 Removable media bay 7 DVD-ROM drive 8 Optical drive blank Component identification 7
Front panel LEDs and buttons Item Description Status 1 Power On/Standby button and system power LED Green = Normal (system on) Amber = System in standby, but power still applied Off = Power cord not attached or power supply failure 2 Health LED Green = Normal (system on) Amber = System health is degraded Red = System health is critical.
Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. Item Description Status 1 Power cap To determine Power cap status, see "Systems Insight Display LED combinations (on page 9).
Systems Insight Display Health LED LED and color Processor (amber) Red System power LED Status Amber One or more of the following conditions may exist: • • • • Processor in socket X has failed. Processor X is not installed in the socket. Processor X is unsupported. ROM detects a failed processor during POST Processor (amber) Amber Green Processor in socket X is in a pre-failure condition. DIMM (amber) Red Green One or more DIMMs have failed.
Rear panel components Item Description 1 Mouse connector 2 Keyboard connector 3 Serial connector 4 iLO 2 connector 5 USB connectors (2) 6 NIC connectors (4) 7 PCI expansion slots 8 Reserved for PCI-X option kit 9 Video connector 10 Power supply bay 2 11 Power supply bay 1 (populated) Component identification 11
Rear panel LEDs Item Description Status 1 UID LED Blue = Activated Flashing blue = System is being managed remotely.
System board components Item Description 1 SD card slot 2 Power backplane connector 3 Processor 1 DIMM slots 4 Power supply connector 5 SAS connector B 6 SAS connector A 7 Front panel connector 8 Systems Insight Display connector 9 Front video connector 10 Front USB connector 11 Smart Array P410i memory module 12 Reserved 13 System battery 14 TPM connector 15 SATA connectors (6) 16 Slot 1 PCIe x8 (4, 2, 1) 17 Slot 2 PCIe2 x8 (4, 2, 1) 18 Slot 3 PCIe2 x16 (16, 8, 4, 2, 1
Item Description 26 Slot 10 PCIe2 x8 (8, 4, 2, 1) 27 Internal USB connector 28 Processor socket 2 29 Processor 2 DIMM slots 30 Power supply connector 31 Processor socket 1 (populated) DIMM slots DIMM slots are numbered sequentially (1 through 9) for each processor. The supported AMP modes use the letter assignments for population guidelines. System maintenance switch The system maintenance switch (SW1) is a ten-position switch that is used for system configuration.
Position Description Function S2 Configuration lock Off = System configuration can be changed. On = System configuration is locked. S3 Rack/Tower ID Off = Tower On = Rack S4 Reserved Reserved S5 Password protection override Off = No function On = Clears power-on password and administrator password S6 Invalidate configuration Off = Normal On = ROM treats the system configuration as invalid.
SAS and SATA device numbers With optional hard drive cages installed, the server supports up to 24 SFF hard drives or up to 14 LFF hard drives. The server does not support mixing SFF and LFF hard drives. HP recommends populating hard drive bays starting with the lowest SAS or SATA device number.
SAS and SATA hard drive LEDs Item Description Status 1 Fault/UID LED Amber = Drive failure Flashing amber = Fault-process activity Blue = Unit identification is active Off = No fault-process activity 2 Online/activity LED Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) On, off, or flashing Alternating amber an
Online/activity LED (green) Fault/UID LED (amber/blue) Flashing regularly Off (1 Hz) Interpretation Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is rebuilding, or it is part of an array that is undergoing capacity expansion or stripe migration. Flashing irregularly Amber, flashing regularly (1 Hz) The drive is active, but a predictive failure alert has been received for this drive. Replace the drive as soon as possible.
Battery pack LEDs Item ID Color Description 1 Green System Power LED. This LED glows steadily when the system is powered up and 12 V system power is available. This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller. 2 Green Auxiliary Power LED. This LED glows steadily when 3.3V auxiliary voltage is detected.
LED3 pattern LED4 pattern Interpretation — One blink per second The battery pack is below the minimum charge level and is being charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are temporarily unavailable until charging is complete. The recharge process takes between 15 minutes and two hours, depending on the initial capacity of the battery.
Green LED Amber LED Interpretation Flashing (2 Hz) Alternating with amber LED Flashing (2 Hz) Alternating with green LED • • On On The flash code image failed to load. Off Off The flash code is corrupt. One of the following conditions exists: The charging process has timed out. The capacitor pack is not connected.
Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
Use the key provided with the server to unlock the bezel with a counterclockwise turn. If necessary, remove the tower bezel.
The middle panel can be removed to access the Systems Insight Display and I/O bezel. The top panel can be removed to access the removable media bays. Extend the server from the rack IMPORTANT: If the server is installed in a telco rack, remove the server from the rack to access internal components. 1. Extend the server on the rack rails until the server rail-release latches engage.
2. After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.
o 2. Extend the server from the rack (on page 24). Open the locking latch, slide the access panel to the rear of the chassis, and remove the access panel. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch. Remove fans 1-4 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. IMPORTANT: When installing or replacing server components, one or more fans might need to be removed.
IMPORTANT: When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure. To remove the component: 1. Power down the server (on page 22). 2. Do one of the following: o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22).
o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). o Extend the server from the rack (on page 24). 3. Remove the access panel (on page 25). 4. Disconnect the cable from the cache module only if the battery pack is not being used to recover data from the server or transfer data to another server. 5. Remove the battery pack. To replace the component, reverse the removal procedure. Remove the air baffle 1. Power down the server (on page 22). 2.
6. Remove the air baffle. Remove the fan cage IMPORTANT: When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure. To remove the component: 1. Power down the server (on page 22). 2.
7. Remove the fan cage. Remove the media bay blank 1. Power down the server (on page 22). 2. Do one of the following: o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). o Extend the server from the rack (on page 24). 3. Remove the access panel (on page 25). 4. Remove the media bay blank. Save the blank for future use.
Remove the DVD-ROM drive 1. Power down the server (on page 22). 2. Do one of the following: o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). o Extend the server from the rack (on page 24). 3. Remove the access panel (on page 25). 4. Remove fan 5 (on page 26). 5. If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27). 6. Remove the air baffle (on page 28). 7. Remove the fan cage (on page 29). 8.
3. Remove the hard drive cage blank.
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space and airflow requirements Tower server In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back of the server for proper ventilation. Rack server To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.
Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 41)." Setting up a tower server Follow the steps in this section to set up a tower model server. If you are going to install the server into a rack, refer to the rack installation section ("Installing the server into the rack" on page 39). 1.
6. Push the tab into place to secure the power cord. 7. Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment.
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. When the server weighs more than 22.5 kg (50 lb), at least two people must lift the server into the rack together.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
7. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. 8. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area.
9. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: • Never install or remove a processor without using the processor installation tool. • Do not touch the processor socket contacts. • Do not tilt or slide the processor when lowering the processor into the socket.
10. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool. 11. Close the processor socket retaining bracket and the processor locking lever. The processor socket cover is automatically ejected. Remove the cover. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever should close without resistance.
12. Open the heatsink retaining latches. 13. Remove the protective cover from the heatsink. CAUTION: To prevent thermal instability and damage to the server, do not separate the processor from the heatsink after assembling.
14. Install the heatsink, and then close the heatsink retaining latches. 15. Install the air baffle. 16. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 17. Install fan 5. 18. Install the access panel. 19. Do one of the following: 20. o Close or install the tower bezel, as needed. o Slide the server back into the rack.
Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports three DIMM slots, as shown in the following table. Channel Population order Slot number 1 G D A 1 2 3 2 H E B 4 5 6 3 I F C 7 8 9 This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables the Lockstep, Online Spare, and Mirrored Memory modes.
The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.
For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com). RDIMM maximum memory configurations The following table lists the maximum memory configurations possible with 16-GB RDIMMs.
General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Populate DIMM slots for a processor only if the processor is installed. • To maximize performance in multi-processor configurations, distribute the total memory capacity between all processors as evenly as possible. • Do not mix Unbuffered and Registered PC3 DIMMs. • Each channel supports up to two Unbuffered DIMMs.
• Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. • DIMM configuration on channel 1 and channel 2 of a processor must be identical. • In multi-processor configurations, each processor must have a valid Lockstep Memory configuration. • In multi-processor configurations, each processor may have a different valid Lockstep Memory configuration.
• Observe the general DIMM slot population guidelines (on page 50). • DIMM configuration on each channel of a processor must be identical. • Each processor must have a valid Online Spare configuration. • In multi-processor configurations, each processor can have a different valid Online Spare configuration. Installing a DIMM CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up.
For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations (on page 9)." Redundant fans option Redundant fan guidelines The server supports redundant hot-plug fans to provide proper airflow to the system if a primary fan fails. In the standard, non-redundant, configuration, fans 2, 4, and 5 cool the server. For the redundant configuration, fans 1 and 3 are added to back up the primary fans.
8. Remove the fan blanks from bay 1 and bay 3. Retain the blanks for future use. 9. Install the redundant fans. 10. Install the fan cage. 11. Install the air baffle. 12. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 13. Install fan 5. 14. Install the access panel. 15. Do one of the following: 16. o Close or install the tower bezel, as needed. o Slide the server back into the rack.
Redundant hot-plug power supply option The server supports a second hot-plug power supply to provide redundant power to the system if the primary power supply fails. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Installing a redundant hot-plug power supply To install the component: 1. Remove the power supply blank. 2. Install the second hot-plug power supply. 3. Connect the power cord to the redundant power supply.
4. Use the power cord management clip to secure the cord and form a service loop. 5. Connect the power cord to the AC power source. 6. Be sure that the power supply LED is green ("Rear panel LEDs" on page 12). IMPORTANT: For maximum server availability, be sure that the two power supplies are powered by separate AC power sources. Hot-plug SAS hard drive options When adding hard drives to the server, observe the following general guidelines: • The system automatically sets all device numbers.
2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 17). Removing a hot-plug SAS hard drive CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1.
3. Remove the hard drive. Eight-bay SFF drive cage option Install the optional eight-bay SFF drive cage in drive cage bay 2 or drive cage bay 3. To install an additional eight-bay SFF drive cage, an optional SAS controller is required. To obtain the option, contact an HP authorized reseller. To configure this option for drive cage bay 3, locate the three jumper pins on the backplane. Move the jumper from pins 1 and 2 to pins 2 and 3.
Save the screws. 10. Using the screws, install the eight-bay SFF drive cage. 11. Connect the SAS cables to an optional SAS controller ("Storage controller option" on page 84).
12. Route and connect the drive cage bay 2 power cable (BP2) and the SAS cables to the drive cage backplane. 13. Install the fan cage. 14. Install the air baffle. 15. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 16. Install fan 5. 17. Install the access panel. 18. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack.
5. If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27). 6. Remove the air baffle (on page 28). 7. Remove the fan cage (on page 29). 8. Remove the media bay blank (on page 30). 9. Remove the DVD-ROM drive (on page 31). 10. Using a T-10 Torx screwdriver, remove the two screws on top of the drive cage. 11. Using a T-15 Torx screwdriver, remove the sleeve from the drive cage.
12. Install the drive cage. 13. Using a T-15 Torx screwdriver, install the locking brackets. 14. Connect the SAS cables to an optional SAS controller ("Storage controller option" on page 84).
15. Route and connect the drive cage bay 3 power cable (BP3) and the SAS cables to the drive cage backplane. 16. Install the fan cage. 17. Install the air baffle. 18. Install fan 5. 19. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 20. Install the access panel. 21. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack.
Installing the six-bay LFF backplane (bay 1) To install the component: 1. Power down the server (on page 22). 2. Do one of the following: o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). o Extend the server from the rack (on page 24). 3. Remove the access panel (on page 25). 4. Remove fan 5 (on page 26). 5. If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27). 6. Remove the air baffle (on page 28). 7.
11. Using a T-15 Torx screwdriver, install the six-bay LFF backplane. 12. Connect the power cable.
13. Route and connect the SAS cables. 14. Install the fan cage. 15. Install the air baffle. 16. Install fan 5. 17. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 18. Install the access panel. 19. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack.
7. Remove the fan cage (on page 29). 8. Remove the hard drive cage blank (on page 31). 9. Using a T-15 Torx screwdriver, install the six-bay LFF backplane. 10. Connect the power cable. The cabling for drive cage bay 1 is not shown for clarity. 11. Connect the SAS cables to an optional SAS controller ("Storage controller option" on page 84) or to an optional SAS expander ("HP SAS Expander Card option" on page 87).
12. Route and connect the SAS cables. 13. Install the fan cage. 14. Install the air baffle. 15. Install fan 5. 16. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 17. Install the access panel. 18. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack.
4. Remove fan 5 (on page 26). 5. If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27). 6. Remove the air baffle (on page 28). 7. Remove the fan cage (on page 29). 8. Remove all SFF drives and the drive cage from bay 3, if installed. For more information, see the server maintenance and service guide. 9. Remove the media bay blank (on page 30). 10. Remove the DVD-ROM drive (on page 31). 11. Install the two-bay LFF drive cage. 12.
13. Connect the drive cage bay 3 power cable (BP3) to the two-bay LFF drive cage backplane. 14. Connect the two-bay LFF drive cage to one of the following: 15. o A six-bay LFF backplane. See step 15. o An optional SAS controller. See step 16. Connect the SAS/SATA controller cable: a. Connect the "6LFF" labeled connector to SAS connector 5-6 on the six-bay LFF backplane. b. Connect the "2LFF" labeled connector to the two-bay LFF drive cage backplane. c.
d. Connect the LED cable to the two-bay LFF drive cage backplane and to the six-bay LFF backplane. e. Proceed to step 17. 16. Connect the SAS/SATA controller cable: a. Connect the main branch of the SAS/SATA controller cable to an optional SAS controller ("Storage controller option" on page 84). b. Connect the "6LFF" labeled connector to the two-bay LFF drive cage backplane. For this cabling scenario, the "2LFF" labeled connector is not used. c. Coil the excess cable to minimize the impact to airflow.
21. Install the access panel. 22. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 23. Install the hard drives and hard drive blanks. 24. Power up the server (on page 22, "Powering up and configuring the server" on page 40).
10. Slide the media device part of the way into the bay. 11. Connect the server data and power cables to the rear of the device. 12. Slide the media drive fully into the bay until it is seated securely. 13. Install the fan cage. 14. Install the air baffle. 15. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 16. Install fan 5. 17. Install the access panel. 18. Do one of the following: 19.
10. Using a T-15 Torx screwdriver, remove the screws from the blank and install them on the device. 11. Slide the media device part of the way into the bay. 12. Connect the server data and power cables to the rear of the device. 13. Slide the media drive fully into the bay until it is seated securely. 14. Install the fan cage. 15. Install the air baffle. 16.
20. Power up the server (on page 22, "Powering up and configuring the server" on page 40). Slimline optical drive option To install the component: 1. Power down the server (on page 22). 2. Do one of the following: o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). o Extend the server from the rack (on page 24). 3. Remove the access panel (on page 25). 4. Remove fan 5 (on page 26). 5.
9. Slide the optical drive into the drive bay. 10. Route and connect the cables: a. Connect the power and data cable to the optical drive. b. Connect the power cable to an available system power cable. c. Route and connect the data cable to the system board. 11. Install the fan cage. 12. Install the air baffle. 13. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 14. Install fan 5. 15.
17. Power up the server (on page 22, "Powering up and configuring the server" on page 40). Expansion board options The server supports up to ten PCIe expansion boards. For more information, see "System board components (on page 13)." IMPORTANT: The HP SAS Expander Card and the HP NC524SFP Adapter are not supported in expansion slot 1. To install the component: 1. Power down the server (on page 22). 2.
8. Remove the expansion slot cover. 9. Install the expansion board. 10. Close the expansion slot retainer. 11. Connect any internal cables to the expansion board. 12. Install the air baffle. 13. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 14. Install fan 5. 15. Install the access panel. 16. Do one of the following: 17. o Close or install the tower bezel, as needed.
18. Power up the server (on page 22, "Powering up and configuring the server" on page 40). HP NC524SFP Dual Port 10GbE Module option When installed on the HP NC375i Integrated Quad Port Multifunction Gigabit Server Adapter, the HP NC524SFP Dual Port 10GbE Module provides two 10G NIC connectors for server I/O. If more than one HP NC375i adapter is installed in the server, always install the HP NC524SFP module on the adapter in expansion slot 10. The HP NC375i adapter supports four NIC connectors at a time.
10. Remove the HP NC375i adapter from expansion slot 10. 11. Install the HP NC524SFP module on the HP NC375i adapter.
12. Install the mini-DIMM on the expansion board. 13. Install the HP NC375i adapter in expansion slot 10. 14. Close the expansion board slot retainer.
15. Secure the 10G NIC connectors to the chassis with the retaining screw. 16. Install the RJ-45 plugs on the bottom (rack model) or right (tower model) two RJ-45 connectors on the HP NC375i adapter. 17. Install the air baffle. 18. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 19. Install fan 5. 20. Install the access panel. 21.
Storage controller option IMPORTANT: For additional installation and configuration information, refer to the documentation that ships with the option. To install the component: 1. Power down the server (on page 22). 2. Do one of the following: o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). o Extend the server from the rack (on page 24). 3. Remove the access panel (on page 25). 4. Remove fan 5 (on page 26). 5.
CAUTION: Do not use this controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to a different controller module, because you can lose data. CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.
6. Install the cache module. 7. Install the access panel. 8. Do one of the following: 9. o Close or install the tower bezel, as needed. o Slide the server back into the rack. Power up the server (on page 22, "Powering up and configuring the server" on page 40). Installing the BBWC battery pack or the FBWC capacitor pack CAUTION: Do not use this controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data.
8. Install the battery pack or the capacitor pack, and then connect the cable to the connector on the top of the cache module. 9. Install the access panel. 10. Do one of the following: 11. o Close or install the tower bezel, as needed. o Slide the server back into the rack. Power up the server (on page 22, "Powering up and configuring the server" on page 40).
The plastic bracket ships with the expander card. For more information, see the documentation that ships with the option. 9. Install the expander card ("Expansion board options" on page 78). 10. Route and connect the cables. For more information, see the documentation that ships with the expander card. 11. Install the fan cage. 12. Install the air baffle. 13.
12. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 13. Install fan 5. 14. Install the access panel. 15. Do one of the following: 16. o Close or install the tower bezel, as needed. o Slide the server back into the rack. Power up the server (on page 22, "Powering up and configuring the server" on page 40).
3. Remove the feet. 4. Remove the tower bezel ("Open or remove the tower bezel" on page 22). 5. Remove the access panel (on page 25). 6. If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27). 7. Remove fan 5 (on page 26). 8. Remove the air baffle (on page 28). 9. Remove the fan cage (on page 29). 10. Remove all SFF hard drives ("Removing a hot-plug SAS hard drive" on page 58). 11. Disconnect all cables from the drive cages. 12. Remove the SFF drive cages.
17. Extend the Systems Insight Display from the chassis. For the remaining steps, the Systems Insight Display is not shown for clarity. 18.
19.
a. Disengage the chassis from the tower side panels by pushing the bottom side panel back and by pulling the chassis forward. b. Lift the chassis up and out of the tower side panels.
20. With the T-10 Torx screwdriver, remove the tower bezel bracket. 21. Extend the I/O bezel from the chassis. 22. Install the rack bezel using the T-15 screws provided.
The I/O bezel is not shown for clarity. 23. Remove the front video connector cable blank from the I/O bezel.
24. Using a 3/16-in nut driver and the screwlocks, install the front video connector cable. 25. Route the front video connector cable through the front of the chassis.
26. Install the I/O bezel. 27. Route and connect the front video connector cable to the front video connector on the system board. 28. Remove the Systems Insight Display cable from the tower slot.
29. Route the Systems Insight Display cable into the rack slot. 30. Connect the Systems Insight Display cable to the Systems Insight Display. 31. Install the Systems Insight Display. 32. Install the SFF drive cages. 33. Install the two-bay LFF drive cage, if removed. 34. Install the DVD-ROM drive, if removed. 35. Connect the drive cables. 36. Install the fan cage. 37. Install the air baffle. 38.
IMPORTANT: For the system to operate properly in a rack configuration, be sure to change the setting on the system maintenance switch. 40. Set position 3 on the system maintenance switch to On. For the location of the system maintenance switch, see the label attached to the access panel. 41. Install the access panel. 42. Install the server in the rack. See the instructions in the rack-mounting hardware kit. 43.
• HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system. Installing the Trusted Platform Module board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
11. Install the TPM security rivet by pressing the rivet firmly into the system board. 12. Install the fan cage. 13. Install the air baffle. 14. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). 15. Install fan 5. 16. Install the access panel. 17. Do one of the following: 18. o Close or install the tower bezel, as needed. o Install the server in the rack.
3. From the Server Security Menu, select Trusted Platform Module. 4. From the Trusted Platform Module Menu, select TPM Functionality. 5. Select Enable, and then press the Enter key to modify the TPM Functionality setting. 6. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. 7. Reboot the server. 8. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation.
Cabling Storage device cabling guidelines CAUTION: To prevent damage to the equipment, be sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before installing devices. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.
Item Description 3 SAS connector B 4 DVD-ROM drive 5 Hard drive cage 1, SAS connector 2 6 Hard drive cage 1, SAS connector 1 SAS hard drive cabling Item Description 1 Optional SAS controller 1, port 1 2 Optional SAS controller 1, port 2 3 Optional SAS controller 2, connector 1 4 Optional SAS controller 2, connector 2 5 SAS connector A 6 SAS connector B 7 Hard drive cage 3, SAS connector 2 8 Hard drive cage 3, SAS connector 1 9 Hard drive cage 2, SAS connector 2 10 Hard drive
Two-bay LFF drive cage cabling • Two-bay LFF drive cage cabling to an optional six-bay LFF backplane Item Description 1 Drive cage bay 1 power cable 2 Drive cage bay 3 power cable 3 SAS cable (connector A) 4 SAS cable (connector B) 5 LED cable • Two-bay LFF drive cage cabling to an optional SAS controller Cabling 105
Six-bay LFF backplane cabling • Drive cage bay 1 • Drive cage bay 2 Cabling 106
Eight-bay SFF drive cage cabling • Drive cage bay 1 • Drive cage bay 2 Cabling 107
• Drive cage bay 3 SAS expander cabling The colors are shown for illustration purposes only.
Item Description 2 SAS expander card, connectors E and F 3 SAS expander card, connectors G and H 4 SAS expander card, connectors A and B 5 System board SAS connectors A and B 6 Hard drive cage 3 7 Hard drive cage 2 8 Hard drive cage 1 Media device data cabling Item Description 1 SATA connectors 2 Slimline optical drive 3 DVD-ROM drive 4 Half-height media device Cabling 109
DVD-ROM drive cabling Slimline optical drive cabling Cabling 110
Power cabling Server power cabling (basic configuration) Item Description 1 Power supply backplane connector 2 24-pin power connector 3 Hard drive cage 1 4 DVD-ROM drive Cabling 111
Server power cabling (maximum configuration) The colors are shown for illustration purposes only.
Hard drive cage power cabling Item Description 1 24-pin power connector 2 Power supply backplane connector 3 Hard drive bay 1 (must use BP1 power cable) 4 Hard drive bay 2 (must use BP2 power cable) 5 Hard drive bay 3 (must use BP3 power cable) Cabling 113
Front panel cabling Item Description 1 Front USB connector 2 Front video connector 3 Systems Insight Display connector 4 Front panel connector Cabling 114
BBWC battery pack and FBWC capacitor pack cabling Cabling 115
Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable configurations.
• Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. • To navigate the menu system, use the arrow keys.
For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: • Access RBSU by pressing the F9 key.
3. Select System Options. 4. Select Advanced Memory Protection. 5. Select Mirrored Memory with Advanced ECC Support. 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored memory, see the white paper on the HP website (http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html). Configuring Advanced ECC memory To configure Advanced ECC memory: 1.
• Provides different operating modes, enabling faster configuration or greater control over the configuration options • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuration procedure • Beginning with ACU version 8.28.13.0, provides diagnostic functionality on the Diagnostics tab (formerly known as Array Diagnostics Utility). For optimum performance, the minimum display settings are 1024 × 768 resolution and 16-bit color.
6. Enter the serial number and press the Enter key. 7. Select Product ID. The following warning appears: Warning: The Product ID should ONLY be modified by qualified personnel. This value should always match the Product ID on the chassis. 8. Enter the product ID and press the Enter key. 9. Press the Esc key to close the menu. 10. Press the Esc key to exit RBSU. 11. Press the F10 key to confirm exiting RBSU. The server automatically reboots.
The iLO 2 subsystem provides secure remote access from any authorized network client. The enhancements to iLO 2 enable customers to get work done faster by providing turbo-charged remote access performance, a streamlined user experience, and enhanced standards support. Using iLO 2, you can do the following: • Access a high-performance and secure Remote Console to the server from anywhere in the world. • Use the shared iLO 2 Remote Console to collaborate with up to six server administrators.
USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM. Legacy USB support provides USB functionality in environments where USB support is not available normally.
Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.
Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. The server includes new hardware that may not have driver support on all OS installation media. If you are installing a SmartStart-supported OS, use the SmartStart software (on page 116) and its Assisted Path feature to install the OS and latest driver support.
Operating System Version Support For information about specific versions of a supported operating system, refer to the operating system support matrix (http://www.hp.com/go/supportos). Firmware The Smart Update Firmware DVD is an organized firmware collection for ProLiant servers and options powered by HP Smart Update Manager (on page 126).
Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn). Care Pack HP Care Pack Services offer upgraded service levels to extend and expand bundled services with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: • English (http://www.hp.
Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards.
WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment. • Do not route the power cord where it can be walked on or pinched by items placed against it.
2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power down the server and peripheral devices if you will be diagnosing the server offline. If possible, always perform an orderly shutdown: a. Exit any applications. b. Exit the operating system. c. Power down the server (on page 22). 5. Disconnect any peripheral devices not required for testing (any devices not necessary to power up the server).
When requested to break the server down to the minimum configuration, uninstall the following components, if installed: • All additional DIMMs Leave only the minimum required to boot the server—either one DIMM or a pair of DIMMs. For more information, see the memory guidelines in the server user guide. • All additional cooling fans, if applicable For the minimum fan configuration, see the server user guide.
Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page. Server health LEDs Some servers have an internal health LED and an external health LED, while other servers have a single system health LED. The system health LED provides the same functionality as the two separate internal and external health LEDs.
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 130)" 2 "Loose connections (on page 132)" 3 "Service notifications (on page 133)" 4 The most recent version of a particular server or option firmware is available on the HP Support website (http://www.hp.com/support).
Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" 6 Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.
Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
• The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
Troubleshooting 138
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device.
Item See 13 • • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" "Operating system information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" Troubleshooting 140
OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup Utility User Guide (http://www.hp.
Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item See 1 • • "Integrated Management Log (on page 124)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" "Event list error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resource
POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • • • • Do not attempt to recharge the battery.
For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Class B equipment Chinese notice Class A equipment Vietnam compliance marking notice This marking is for applicable products only. Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.
• HP ProLiant 1200 W Power Supply Specification Value Input requirements Rated input voltage 100 to 120 VAC, 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 10 A at 100 VAC 4.
Rated input current 5.5 A at 100 VAC 2.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwi
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part.
Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair). Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Technical support 164
Technical support 165
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate ECC error checking and correcting FBWC flash-backed write cache IEC International Electrotechnical Commission iLO Integrated Lights-Out Acronyms and abbreviations 166
IML Integrated Management Log NMI non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Test PPM processor power module PSP ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM Registered Dual In-line Memory Module RDP Rapid Deployment Pack SAS serial attached SCSI SFF small form-factor SIM Systems Insight Manager Acronyms and abbreviations 167
TMRA recommended ambient operating temperature UDIMM Unregistered Dual In-Line Memory Module UID unit identification UPS uninterruptible power system USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 168
Index A access panel 25 acoustics statement for Germany 153 ACU (Array Configuration Utility) 119 Advanced ECC memory 49, 50, 118, 119 air baffle 28 airflow requirements 35 AMP (Advanced Memory Protection) 118 Array Configuration Utility (ACU) 119 authorized reseller 158 authorized technician 129 auto-configuration process 117 B battery 13, 15, 146, 152 battery cabling for BBWC 115 battery-backed write cache (BBWC) 19, 27, 84, 85, 86 battery-backed write cache battery pack 27, 84, 85, 86 battery-backed wri
F fan cage 29 fans 18, 26, 53 FBWC cabling 115 FBWC capacitor pack 27, 115 FBWC module 20, 86 FCC (Federal Communications Commission) notice 148, 149 FCC rating label 148 features 7 Federal Communications Commission (FCC) notice 148, 149 firmware upgrade utility, troubleshooting 128 flash-backed write cache capacitor pack 27, 84, 85, 86 flash-backed write cache module 84, 85, 86 flash-backed write cache procedures 84, 85, 86 flowcharts 133, 134, 136, 139, 141, 142 front panel 114 front panel buttons 8 front
N NIC connectors 11 NMI switch 15 O online spare memory 49, 51, 118 operating system crash 15 operating systems 40, 126 optical device 76 optimum environment 34 Option ROM Configuration for Arrays (ORCA) 120 options installation 38, 41 ORCA (Option ROM Configuration for Arrays) 120 OS boot problems flowchart 141 P passwords 101 PCI expansion slots 11, 13, 22 phone numbers 158 POST error messages 144 POST problems flowchart 139 power cabling 111, 112, 113 power calculator 55 power cap 9 power cord 129, 153
system configuration settings 40, 116 system maintenance switch 13, 14, 15 system power LED 8, 19 Systems Insight Display 7, 9 Systems Insight Display connector 13 Systems Insight Display LEDs 9 T Taiwan battery recycling notice 153 technical support 158 telephone numbers 158 temperature requirements 35 tower bezel, removing 22 tower server, setting up 38 tower-to-rack conversion 89 TPM (Trusted Platform Module) 13, 99, 100, 101 troubleshooting 128 troubleshooting flowcharts 133 troubleshooting, firmware u
