HP ProLiant ML350e Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2012-2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S.
Contents Component identification ............................................................................................................... 7 Front panel components ............................................................................................................................. 7 Front panel LEDs and buttons ............................................................................................................ 8 Rear panel components ...................................................
Space and airflow requirements ...................................................................................................... 40 Temperature requirements ............................................................................................................... 40 Power requirements ....................................................................................................................... 41 Electrical grounding requirements ...........................................................
Installing the Trusted Platform Module board ................................................................................... 103 Retaining the recovery key/password ............................................................................................ 105 Enabling the Trusted Platform Module............................................................................................. 105 Cabling .......................................................................................................
Ukraine RoHS material content declaration ............................................................................................... 127 Warranty information ............................................................................................................................ 127 Electrostatic discharge ............................................................................................................... 128 Preventing electrostatic discharge ............................................
Component identification Front panel components • SFF Item Description 1 Media/drive cage bay (boxes 2 and 3) 2 SAS/SATA drives (8) 3 Serial number/iLO information pull tab* 4 Optical drive 5 USB connectors (4) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse shows the default iLO account information. The same information is printed on a label attached to the chassis.
• LFF Item Description 1 Media/drive cage bay (boxes 2 and 3) 2 SAS/SATA drives (6) 3 Serial number/iLO information pull tab* 4 Optical drive 5 USB connectors (4) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse shows the default iLO account information. The same information is printed on a label attached to the chassis.
Item Description Status and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* 2 NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity 3 Health LED Solid green = Normal Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical Fast-flashing red (4 Hz/cycles per sec) = Power fault** 4 UID button/LED Solid blue =
Item Description 9 PCIe slot 6 (Processor 1) 10 PCIe slot 5 (Processor 1) 11 PCIe slot 4 (Processor 2) 12 PCIe slot 3 (Processor 2) 13 PCIe slot 2 (Processor 1) 14 PCIe slot 1 (Processor 1) 15 Redundant power supply 1 16 Redundant power supply 2 Rear panel LEDs Item Description Status 1 UID LED button Blue = Activated Flashing blue = System is being managed remotely Off = Deactivated 2 NIC link LED Green = Network link Off = No network link 3 NIC activity LED Green = Network ac
System board components Item Description 1 Slot 6 PCIe2 x4 (1) 2 Slot 5 PCIe2 x8 (4,1) 3 Slot 4 PCIe3 x16 (8,4,1) 4 System maintenance switch 5 Slot 3 PCIe3 x16 (16,8,4,1) 6 Slot 2 PCIe3 x16 (16,8,4,1) 7 Slot 1 PCIe3 x8 (4,1) 8 Processor 2 DIMM slots 9 System battery 10 Processor socket 2 11 Power connector 12 Processor socket 1 (populated) 13 Fan connector 4 14 Internal USB connector 15 Fan connector 3 16 Processor 1 DIMM slots 17 Box 3 power good connector 18 SD card
Item Description 28 Fan connector 2 29 Front panel connector 30 Front panel connector 31 Fan connector 1 32 External thermal cable connector 33 Redundant power supply connector 34 Cache module connector 35 TPM connector 36 NMI header System maintenance switch The system maintenance switch (SW2) is a twelve-position switch that is used for system configuration. Position Description Function S1 iLO security override Off = No function. On = Override enabled.
System board LEDs Item LED description Status 1 Power supply failure Red = Power supply failed Off = Normal NMI header The NMI header enables administrators to perform a memory dump before performing a hard reset. Crash dump analysis is an essential part of eliminating reliability issues, such as hangs or crashes in operating systems, device drivers, and applications. Many crashes can freeze a system, requiring you to perform a hard reset.
DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines.
SAS and SATA device numbers With optional drive cages installed, the server supports up to 24 SFF drives or up to 18 LFF drives. The server does not support mixing SFF and LFF drives. HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives are numbered from left to right in each component box. Component boxes are numbered 1 through 3, from bottom to top.
SAS and SATA drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and The drive has failed, or a predictive failure alert has been blue received for this drive. The drive also has been selected by a management application. On, off, or flashing Steadily blue The drive is operating normally, and it has been selected by a management application.
FBWC module LED definitions P222, P420, P421, and P822 modules The FBWC module has three LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the FBWC module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation Off Off Off The FBWC module is not powered. Off Flashing 0.5 Hz Flashing 0.5 Hz The FBWC microcontroller is executing from within its boot loader and receiving new flash code from the host controller.
B120i module The FBWC module has three LEDs (one amber and two green). 1 - Amber 2 - Green 3 - Green Interpretation Off Off Off The FBWC module is not powered. Off Flashing 0.5 Hz Flashing 0.5 Hz The FBWC microcontroller is executing from within its boot loader and receiving new flash code from the host controller. Off Flashing 1 Hz Flashing 1 Hz The FBWC module is powering up, and the capacitor pack is charging.
Drive LED definitions Item LED Status 1 Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Rotating green Drive activity Off No drive activity Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. Off Removing the drive does not cause a logical drive to fail. Solid green The drive is a member of one or more logical drives.
Fan locations Item Description Configuration 1 Fan 1 Optional 2 Fan 2 Primary 3 Fan 3 Primary 4 Fan 4 Optional Redundant power supply backplane connectors Item Description Connector identifier 1 Drive bay 2 drive backplane connector P5H Component identification 20
Item Description Connector identifier 2 Drive bay 3 drive backplane connector P5H 3 Drive bay 2 RPS backplane connector P5 4 Drive bay 3 RPS backplane connector P5 5 Power good connector J11 6 Power good connector J11 7 Processor 2 RPS backplane connector P3 8 Processor 2 connector P3M T-10/T-15 Torx screwdriver The server includes a T-10/T-15 Torx screwdriver located on the rear panel. Use the screwdriver to loosen screws or thumbscrews, as needed, during procedures.
Operations Power up the server 1. Connect each power cord to the server. 2. Connect each power cord to the power source. 3. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
To remove the component, unlock and remove the tower bezel. Install the tower bezel 1. Insert the bezel. 2. Close the bezel. 3. Using the key provided with the server, lock the bezel with a counterclockwise turn.
Remove the security bezel Unlock the security bezel, press the latch on the security bezel, and then remove the security bezel. Remove the rack bezel To remove the component: 1. If installed, remove the security bezel (on page 24). 2. Press the Power On/Standby button. The server powers down and enters standby mode. The system power LED changes from green to amber. Power is still applied to the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.
7. Remove the rack bezel. Install the rack bezel 1. Install the rack bezel. 2. Tighten the rack bezel thumbscrews. 3. Install the access panel (on page 26). 4. Slide the server back into the rack. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. To remove the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.
To install the component: 1. Place the access panel on top of the server with the hood latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 inch). 2. Push down on the hood latch. The access panel slides to a closed position. 3. Using the T-15 Torx screwdriver provided with the server, tighten the security screw on the hood latch. 4. Do one of the following: o For tower models, return the server to an upright position.
Remove the PCI air baffle To remove the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. 5.
6. Remove the PCI air baffle. Install the PCI air baffle CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. To install the component: 1. Push the latch, and then insert the PCI air baffle. 2. For tower models, do the following: a. Install the access panel (on page 26). b. Return the server to an upright position. 3. For rack models, do the following: a. Install the access panel (on page 26).
b. Slide the server back into the rack. 4. Power up the server (on page 22). 5. Do one of the following: o For tower models, install the bezel ("Install the tower bezel" on page 23). o For rack models, if removed, install the security bezel ("Security bezel option" on page 47). Remove the system air baffle To remove the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22).
CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. To install the component: 1. Insert the system air baffle. 2. If removed, install the PCI air baffle (on page 29). 3. For tower models, do the following: a. Install the access panel (on page 26). b. Return the server to an upright position. 4. For rack models, do the following: a. Install the access panel (on page 26). b. Slide the server back into the rack. 5.
4. Do one of the following: o For tower models, place the server on a flat, level surface with the access panel facing up. o For rack models, extend the server from the rack (on page 27). 5. Remove the access panel (on page 25). 6. If installed, remove the PCI air baffle (on page 28). 7. Remove any installed full-length PCI expansion cards ("Remove a full-length expansion board" on page 37). 8. Remove the system air baffle (on page 30). 9. Remove the fan cage: a.
Remove a fan CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b.
CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the capacitor pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress. CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module.
o ATX power supply Remove the DVD drive The server supports both DVD-ROM and DVD-RW drives. To remove the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: a.
7. Remove the DVD drive. Remove a component drive cage blank To remove the component: 1. Do one of the following: o For tower models, open and remove the bezel. o For rack models, do the following: i. If installed, remove the security bezel (on page 24). ii. Remove the access panel. ("Remove the access panel" on page 25) iii. Release thumbscrews and remove the rack bezel. ("Remove the rack bezel" on page 24) 2. Remove the component drive cage blank.
Remove a full-length expansion board To remove the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. For tower models, do the following: a.
8. Release the full-length expansion board retainer latch and remove the expansion board. IMPORTANT: If removing an expansion board from PCI slot 2, release the retainer latch on the system board, and then remove the expansion board from the system.
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Space and airflow requirements Tower server In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back of the server for proper ventilation. Rack server To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.
CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • • • • • The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation. The racks are coupled together in multiple-rack installations. Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
Identifying tower server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.
2. Install the server base feet. 3. Connect peripheral devices to the server. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. 4. Connect the power cord to the rear of the server. 5. Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug.
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations.
Provisioning can configure the server and install an operating system, eliminating the need for SmartStart CDs and Smart Update Firmware DVDs. To install an operating system on the server with Intelligent Provisioning (local or remote): a. Connect the Ethernet cable between the network connector on the server and a network jack. b. Press the Power On/Standby button. c. During server POST, press the F10 key. d.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
IMPORTANT: If installing a processor with a faster speed, update the system ROM before installing the processor. To install a processor: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
9. Remove the clear processor socket cover. Retain the processor socket cover for future use. 10. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. 12. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. CAUTION: Close and hold down the processor cover socket while closing the processor locking levers.
14. Align the heatsink for correct air flow orientation, and then install the heatsink. CAUTION: When tightening the heatsink screws, tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws halfway. Finish the installation by completely tightening the screws in the same sequence. 15. Remove any installed full-length PCI cards. 16.
a. Disconnect all fan connectors from the system board. b. Loosen the thumbscrews on either side of the fan cage. c. Remove the fan cage from the server. NOTE: The processor kit fan is not required if the Redundant Enablement Kit is installed and all four fans are installed. 17. Remove the fan blank from location 4.
18. Install the fan into location 4 of the fan cage, and then route the fan cable through the cable management slot. 19. Install the fan module into the server, tighten the two thumbscrews, and then connect all fan cables to the system board. 20. Install any PCI cards that were removed. 21. Install the system air baffle (on page 30). 22. If removed, install the PCI air baffle (on page 29). 23. Install the access panel (on page 26). 24. Power up the server (on page 22). 25.
Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support RDIMMs or UDIMMs: • UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM per channel configurations and relatively low power consumption, but are limited in capacity.
Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software. Certain performance features are unique with HP SmartMemory. HP SmartMemory 1.35V DDR3-1333 Registered memory is engineered to achieve the same performance level as 1.5V memory. For example, while the industry supports DDR3-1333 RDIMM at 1.5V, the ML350e server supports DDR3-1333 RDIMM up to 2 DIMMs per channel at 1333 MT/s running at 1.35V.
appear as a dual-rank DIMM to the system. The LRDIMM buffer also isolates the electrical loading of the DRAM from the system to allow for faster operation. These two changes allow the system to support up to three LRDIMMs per memory channel, providing for up to 50% greater memory capacity and higher memory operating speed compared to quad-rank RDIMMs. DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.
Memory configurations To optimize server availability, the server supports the following AMP modes: • Advanced ECC—Provides up to 4-bit error correction and enhanced performance over Lockstep mode. This mode is the default option for this server. • Online spare memory—Provides protection against failing or degraded DIMMs. Certain memory is reserved as spare, and automatic failover to spare memory occurs when the system detects a DIMM that is degrading.
Populated slots (per channel) Rank Speeds supported (MT/s) 1 Quad rank 1333 2 Single or dual rank 1333 3 Single or dual rank 1066 Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server. Standard ECC can correct single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected using Standard ECC, the error is signaled to the server and causes the server to halt.
• Each channel must have a valid online spare configuration. • Each channel can have a different valid online spare configuration. • Each populated channel must have a spare rank: o A single dual-rank DIMM is not a valid configuration. o LRDIMMs are treated as dual-rank DIMMs. Lockstep Memory population guidelines For Lockstep memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines.
7. Remove the system air baffle (on page 30). 8. Open the DIMM slot latches.. 9. Install the DIMM. SAS drive options When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • If only one drive is used, install it in the bay with the lowest device number ("SAS and SATA device numbers" on page 15).
2. Remove the drive blank. 3. Prepare the drive. 4. Install the drive. 5. Determine the status of the drive from the drive LED definitions (on page 19). Installing a non-hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22).
2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: o For tower models, place the server on a flat, level surface with the access panel facing up. o For rack models, extend the server from the rack (on page 27). 5. Remove the access panel (on page 25). 6. Remove the existing non-hot-plug drive blank. 7.
8. Install the non-hot-plug drive on the blank and attach the screws. 9. Install the drive into the drive bay. 10. For tower models, do the following: a. Install the access panel (on page 26). b. Return the server to an upright position. 11. For rack models, do the following: a. Install the access panel (on page 26). b. Slide the server back into the rack. 12. Power up the server (on page 22). 13.
Optical drive cage option To install the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. For tower models, do the following: a.
7. Install the optical drive cage. 8. Using the T-15 screws, secure the optical drive cage.
The Torx screws required to install optical drives are located on the chassis. 9. For tower models, do the following: a. Install the access panel (on page 26). b. Return the server to an upright position. 10. For rack models, do the following: a. Install the rack bezel (on page 25). b. Install the access panel (on page 26). c. Slide the server back into the rack. 11. Power up the server (on page 22). 12.
5. Remove the access panel (on page 25). 6. If installed, remove the PCI air baffle (on page 28). 7. Remove any installed full-length PCI cards. 8. Remove the system air baffle (on page 30). 9. Disconnect the fan cables and remove the fan cage (on page 31). 10. Remove the optical drive cage blank, and retain it for future use. 11. Locate the four guide screws for optical drive on the chassis.
12. Install the guide screws from the chassis to the optical drive. 13. Install the optical drive into the optical drive cage. When fully inserted, the assembly locking latch clicks.
14. Connect the optical drive power cable to the optical drive. 15. Connect the optical drive SATA cables, (HP part number 448180-002) included with the Optical drive option, to the SATA connectors on the system board. 16. If installing two tape drives using 4-pin PATA power connectors in the second optical drive cage, do the following: a. Connect the third SATA power connector to the extender cable from the option kit.
b. Connect the 4-pin PATA power connector end of the extender cable to the second tape drive. Item Description 1 SATA power connector to default optical drive 2 4-pin PATA power connector to the first tape drive 3 Extender cable 4-pin PATA power connector to the second tape drive 17. Install the fan cage, and then connect the fan cables. 18. Install the full-length PCI cards that were removed. 19. Install the system air baffle (on page 30). 20.
To install the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: o For tower models, place the server on a flat, level surface with the access panel facing up.
17. Install the access panel (on page 26). 18. Do one of the following: o For tower models, return the server to an upright position. o For rack models, slide the server back into the rack. 19. Install the rack bezel (on page 25). 20. Power up the server (on page 22). 21. Do one of the following: o For tower models, install the bezel ("Install the tower bezel" on page 23). o For rack models, if removed, install the security bezel ("Security bezel option" on page 47).
Installing the FBWC module (P222, P420, P421, and P822) CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMM pinout. Do not use the controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to an unsupported controller model, because you can lose data. To install the component: 1.
o For an ATX power supply o For a redundant power supply 10. Install the PCI air baffle (on page 29), if removed. 11. Install the access panel (on page 26). 12. Do one of the following: o For tower models, return the server to an upright position. o For rack models, install the server onto the rails. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Press the Power On/Standby button.
o For tower models, install the bezel ("Install the rack bezel" on page 25). o For rack models, if removed, install the security bezel ("Security bezel option" on page 47). Installing the B120i cache module 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a.
o For an ATX power supply o For a redundant power supply 10. Install any PCI cards removed from slots 3, 4, 5 and 6. 11. Install the PCI air baffle (on page 29), if removed. 12. Install the access panel (on page 26). 13. Do one of the following: 14. o For tower models, return the server to an upright position. o For rack models, slide the server back into the rack. Connect each power cord to the server. Connect each power cord to the power source. 15. Press the Power On/Standby button.
16. Do one of the following: o For tower models, install the bezel ("Install the tower bezel" on page 23). o For rack models, if removed, install the security bezel ("Security bezel option" on page 47). Installing an expansion board To install the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3.
13. Install the full-length expansion board retainer, if any full-length expansion boards were removed. 14. Install the fan cage. 15. Install the system air baffle (on page 30). 16. Install the PCI air baffle (on page 29), if removed. 17. For tower models, do the following: a. Install the access panel (on page 26). b. Return the server to an upright position. 18. For rack models, do the following: a. Install the access panel (on page 26). b. Slide the server back into the rack. 19.
7. Remove the blank from box 2 or box 3. 8. Install the SFF hard drive cage.
9. Using the T-15 screws, secure the hard drive cage to the server. 10. If installed, remove the PCI air baffle (on page 28). 11. Remove the system air baffle (on page 30). 12. Remove any installed full-length PCI cards. 13. Remove the fan cage (on page 31). 14. Connect the Mini-SAS cables to the drive cage backplane. 15. Connect the Mini-SAS cables to the Smart Array controller.
16. Connect the power cable that came with the RPS option kit (HP part number 676745-001), from the optional drive cage backplane to the RPS backplane connector. 17. Install the fan cage. 18. Install the full-length PCI cards that were removed. 19. Install the system air baffle (on page 30). 20. Install the PCI air baffle (on page 29), if removed. 21. For tower models, do the following: a. Install the access panel (on page 26). b. Return the server to an upright position. 22.
To install the Smart Array controller option, see the documentation that ships with Smart Array controller option kit. Installing the optional LFF hot-plug drive cage 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel" on page 22). o For rack models, if installed, remove the security bezel (on page 24). 2. Power down the server (on page 22). 3. Remove all power: a. Disconnect each power cord from the power source. b.
7. Install the LFF hot-plug drive cage. 8. Using the T-15 screws, secure the drive cage to the server. 9. If installed, remove the PCI air baffle (on page 28). 10. Remove any installed full-length PCI cards. 11. Remove the system air baffle (on page 30). 12. Remove the fan cage (on page 31).
13. Connect the mini-SAS cables to the drive backplane. 14. Connect the Mini-SAS cables to the Smart Array controller. NOTE: For more information about connecting the cables to Smart Array controller, see the documentation that ships with Smart Array controller option kit. 15. Connect the power cable that came with the RPS option kit (HP part number 676745-001), from the optional drive cage backplane to the RPS backplane connectors. 16.
b. Return the server to an upright position. 21. For rack models, do the following: a. Install the rack bezel (on page 25). b. Install the access panel (on page 26). c. Slide the server back into the rack. 22. Connect each power cord to the server. 23. Connect each power cord to the power source. 24. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. 25.
7. If a Smart Array Controller is installed, then disconnect the capacitor cable from it. 8. Remove any installed PCI cards. 9. Remove the fan cage (on page 31). 10. Remove the capacitor holder from the server. 11. Disconnect all power cables from the system.
12. Remove the nonredundant power supply. Installing the RPS Enablement Kit 1. Install the redundant power supply assembly: a. Insert the redundant power supply assembly into the server chassis. b. Secure the three internal screws and the thumbscrew on the redundant power supply back. c. Secure the five external screws with T-10 and T-15 screwdrivers. NOTE: When a Smart Array controller option is installed in the server, the capacitor holder must be secured to the top of the power supply assembly.
2. If only one power supply is installed, install a power supply blank into the empty power supply slot. 3. Install the two capacitor holders on top of the redundant power supply assembly.
4. Route and connect the redundant power supply cables to the system board.
5. Remove the fan blanks from locations 1 and 4. NOTE: If the server already has three fans installed, install the fourth fan into fan bay 1 and store the extra fan as a spare. 6. Install two fans into the fan module: a. Install fans in locations 1 and 4.
b. Route the fan cables through the cable management slots. 7. Install the fan module into the server cage, tighten the two thumbscrews, and then connect all fan cables to the system board. 8. Install any installed PCI cards that were removed from the server. 9. If a Smart Array controller is installed, install the capacitor pack into the holder and connect the cable to the controller card. 10. Install the system air baffle (on page 30).
11. Install the PCI air baffle into the server ("Install the PCI air baffle" on page 29). 12. Install the access panel (on page 26). 13. Do one of the following: o For tower models, return the server to an upright position. o For rack models, install the server onto the rails. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Press the Power On/Standby button. The server exits standby mode and applies full power to the system.
To install the component: 1. Access the product rear panel. 2. Remove the blank. WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. 3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to the power supply. 5. Connect the power cord to the AC power source. 6. Be sure that the power supply LED is green. Installing the LFF 5/6 drive cable option 1.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: o For tower models, place the server on a flat, level surface with the access panel facing up. o For rack models, extend the server from the rack (on page 27). 5. Remove the access panel (on page 25). 6. Remove PCI air baffle ("Remove the PCI air baffle" on page 28), if installed. 7. Remove the system air baffle (on page 30). 8.
b. Route the SAS cables through the cable management clips and connect to the Smart Array controller. 13. Install the fan cage into the server, tighten the two thumbscrews, and then connect all fan cables to the system board. 14. For rack models, remove the rack bezel (on page 24).
15. Using a T-10 screwdriver, remove the EMI shield covering the drive bays 5 and 6. 16. Install one or two drives into drive bays 5 and 6. 17. Install a drive blank into any unused drive bays. 18. Install any PCI cards removed. 19. Install the system air baffle (on page 30). 20. Install the PCI air baffle (on page 29), if removed. 21. Install the access panel (on page 26). 22.
o For tower models, return the server to an upright position. o For rack models, slide the server back into the rack. 23. Install the rack bezel (on page 25). 24. Power up the server (on page 22). 25. Do one of the following: o For tower models, install the bezel ("Install the tower bezel" on page 23). o For rack models, if removed, install the security bezel ("Security bezel option" on page 47). Tower-to-rack conversion option 1.
7. Remove the server base feet. 8. Remove the base cover: a. Remove all screws securing the base cover to the chassis. b. Place two Torx screwdrivers in the bezel hinge holes to help slide the base cover towards the rear of the server, and then remove the base cover. 9. Rotate the server 180°.
10. To block the server base feet holes, install the server base blank covers. 11. Turn the server over, and then remove the access panel ("Remove the access panel" on page 25). 12. Remove the PCI air baffle (on page 28), if installed. 13. Remove any installed full length PCI expansion boards. 14. Remove the system air baffle (on page 30). 15. Remove the fan cage (on page 31). 16. Install the left and right rack ears with T-10 and T-15 screws.
17. Route the discovery service cable from the left rack ear bezel through the chassis hooks. 18. Connect the discovery service cable to the discovery service cable connector.
19. Install the System Insight Display blank. 20. Install and lock the rack bezel. 21. Install the fan cage. 22. Install any PCI expansion boards removed earlier. 23. Install the system air baffle (on page 30). 24. Install the PCI air baffle (on page 29).
25. Install the access panel. 26. Install the included Quick Deploy Rail System, install the server on the rack rail, and then slide the assembly into the rack. NOTE: For detailed instructions on installing the server into the rack, see the Quick Deploy Rail System Installation Instructions included with the kit. 27. Connect each power cord to the server. 28. Connect each power cord to the power source. 29. Press the Power On/Standby button.
When installing or replacing a TPM, observe the following guidelines: • Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. • When returning a system board for service replacement, do not remove the TPM from the system board.
8. Install the TPM board. Press down on the connector to seat the board. 9. Install the TPM security rivet by pressing the rivet firmly into the system board. 10. If removed, install the PCI card in slot 6. 11. Install the PCI air baffle (on page 29), if removed. 12. Install the access panel (on page 26). 13. Do one of the following: o For tower models, return the server to an upright position. o For rack models, install the server onto the rails. 14. Connect each power cord to the server.
o For tower models, install the bezel ("Install the rack bezel" on page 25). o For rack models, if removed, install the security bezel ("Security bezel option" on page 47). Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be saved and printed after BitLocker™ is enabled. When using BitLocker™, always retain the recovery key/password.
Cabling Storage cabling Non-hot-plug four LFF drive cabling Item Description 1 Power supply 2 Non-hot-plug LFF drive bay (1 to 4) 3 Mini SAS to 4 SATA/SAS cable 4 Power supply cable Cabling 106
Hot-plug four LFF drive cabling Item Description 1 Power supply 2 Hot-plug LFF drive bay (1 to 4) 3 LFF backplane 4 Power supply cable 5 Mini-SAS cable to system board 6 Power good cable to system board Hot-plug eight SFF drive cabling Cabling 107
Item Description 1 Power supply 2 Hot-plug SFF drive bay (1 to 8) 3 SFF backplane 4 Power supply cable 5 Mini-SAS cable (2) to Smart Array Controller card 6 Power good cable to system board Smart Array controller card cabling 5/6 LFF Smart Array controller card cabling Item Description 1 Power supply 2 Drive bay (1 to 6) 3 LFF drive backplane 4 Power supply cable 5 Mini-SAS cables (2) to Smart Array controller card 6 Power good cable to system board Cabling 108
Power cabling ATX power cabling Item Description 1 Drive box 1 connector 2 System board power connector 3 Processor 1 connector 4 Drive cage power good connector 5 Processor 2 connector Cabling 109
RPS power cabling Item Description 1 Drive box 1 connector 2 Drive box 2 connector 3 Drive box 3 connector 4 Drive cage power good connector for drive 3 5 Drive cage power good connector for drive 1 6 Drive cage power good connector for drive 2 7 RPS connector 8 System board power connector 9 Processor 1 connector 10 Processor 2 connector 11 Drive box 2 RPS backplane connector 12 Drive box 3 RPS backplane connector 13 Processor 2 RPS backplane connector Cabling 110
Media device data cabling Item Description 1 Optical drive 2 Optical drive 3 SATA connector 4 SATA connector DVD-ROM and DVD-RW drive power cabling Cabling 111
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
iLO 4 enables and manages the Active Health System (on page 113) and also features Agentless Management. All key internal subsystems are monitored by iLO 4. SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 116) is also available in HP iLO with no operating system software, drivers, or agents.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which is a disk image (.
HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 114).
HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement.
SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode. For more information or to download SPP, see the HP website (http://www.hp.com/go/spp).
For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. • To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. • To access Help for a highlighted configuration option, press the F1 key.
Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: • Access RBSU by pressing the F9 key. • Access Intelligent Provisioning Maintenance Menu by pressing the F10 key. • Access the boot menu by pressing the F11 key. • Force a PXE Network boot by pressing the F12 key.
Utilities and features Array Configuration Utility ACU is a utility with the following features: • Runs as a local application or remote service accessed through the HP System Management Homepage • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimum configuration for an unconfigured system • For supported controllers, provides access to licensed features, including: o Moving and deleting individual
Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.
Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following: • POST • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images.
Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, download the SPP ("HP Service Pack for ProLiant" on page 116) from the HP website (http://www.hp.com/go/spp). Version control The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise.
Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_v1_en) • French (http://www.hp.com/support/ProLiant_TSG_v1_fr) • Spanish (http://www.hp.
Battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • • • • Do not attempt to recharge the battery.
8. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Operating, maximum wet bulb 10% to 90% temperature of 28°C (82.4°F) Nonoperating, maximum wet 5% to 95% bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
Rated input voltage 100 to 120 V AC, 200 to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated input current 6 A at 100 V AC 2.
Rated input current 5.2 A at 100 VAC 2.
Power supply output — Rated steady-state power 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input Maximum peak power 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/).
Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Support and other resources 139
Support and other resources 140
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate FBWC flash-backed write cache IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Management Log LFF large form factor Acronyms and abbreviations 141
NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PATA parallel ATA PCIe peripheral component interconnect express POST Power-On Self Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module RDP Rapid Deployment Pack SAS serial attached SCSI SFF small form factor SIM Systems Insight Manager TMRA recommended ambient operating temperature UDIMM unregistered dual in-line memory module Acronyms and abbreviations 142
UID unit identification USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 143
Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
Index A D access panel 25, 26 Active Health System 112, 113 ACU (Array Configuration Utility) 112, 120 Advanced ECC memory 58, 119 air baffle 28, 29, 30 airflow requirements 40 AMP (Advanced Memory Protection) 119 AMP modes 119 Array Configuration Utility (ACU) 120 ASR (Automatic Server Recovery) 121 authorized reseller 133 auto-configuration process 118 Automatic Server Recovery (ASR) 121 Declaration of Conformity 127 default settings 58 device numbers 15 diagnosing problems 124 diagnostic tools 112, 11
firmware, upgrading 123 G grounding methods 128 grounding requirements 41 H hard drive LEDs 19 hard drives, determining status of 19 hardware options 47 hardware options installation 43, 47 health driver 121 help resources 133 HP contact information 133 HP iLO 7, 112 HP iLO Management Engine 112 HP Insight Diagnostics 115 HP Insight Diagnostics survey functionality 115 HP Insight Remote Support software 116 HP Service Pack for ProLiant 112, 116 HP Smart Update Manager overview 112, 117 HP technical suppor
RBSU configuration 118 rear panel components 9 rear panel LEDs 10 recovery key 105 redundant power supply 85, 87 redundant power supply cable connector 20 redundant ROM 122 registering the server 46 regulatory compliance notices 127 required information 133 ROM redundancy 122 ROM-Based Setup Utility (RBSU) 105, 117 ROMPaq utility 112, 121, 122 S safety considerations 122, 127 safety information 122, 127 SAS drive numbers 15, 60, 61 scripted installation 116 scripting toolkit 112, 116 serial number 119 serv
