HP ProLiant ML310 Generation 5 Server User Guide Part Number 450225-002 November 2007 (Second Edition)
© Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Contents Component identification ............................................................................................................... 6 Front panel components ............................................................................................................................. 6 Front panel LEDs and buttons ...................................................................................................................... 7 SAS and SATA device numbers...................................
SATA optical drive .................................................................................................................................. 32 USB tape drive........................................................................................................................................ 33 Full-height tape drive................................................................................................................................ 35 Diskette drives....................................
Prepare the server for diagnosis ...................................................................................................... 63 Loose connections ................................................................................................................................... 63 Service notifications................................................................................................................................. 64 Troubleshooting flowcharts .......................................
Component identification Front panel components Item Description 1 DVD-ROM drive 2 Media bays (bezel blanks) 3 USB connectors (2) 4 Bezel lock 5 Hard drive bays Component identification 6
Front panel LEDs and buttons Item Description Status 1 DVD-ROM drive ejector button — 2 DVD-ROM drive activity LED On = Activity Off = No activity 3 Power On/Standby button — 4 System power LED Green = AC power is functioning Amber = AC power is in standby mode Off = AC power is not available 5 Hard drive activity LED Green = Activity Off = No activity 6 NIC link/activity LED Green = Linked Flashing green = Linked with activity on the network Off = No network link 7 Internal health LE
SAS and SATA device numbers Hot-plug SATA or SAS hard drive LEDs Item LED description Status 1 Fault/UID status Amber = Drive failure Flashing amber = Fault-process activity Blue = Unit identification is active Off = No fault-process activity 2 Online/Activity status Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity Component identification 8
The online/activity status LED will not illuminate if using SATA drives connected to the embedded storage device. In this configuration, SATA hard drive activity can be identified using the hard drive activity LED on the system front panel. Rear panel components The server may look different from that shown.
Rear panel LEDs • Redundant hot-plug power supply model Item LED Status 1 NIC/iLO 2 link On = Link Off = No link 2 NIC/iLO 2 activity Flashing = Activity Off = No activity 3 Redundant power supply Green = Power supply is on and functioning Off = Power supply is not connected or power supply fault • Non-redundant non-hot-plug power supply model Component identification 10
Item LED Status 1 NIC/iLO 2 link On = Link Off = No link 2 NIC/iLO 2 activity Flashing = Activity Off = No activity System board components For this server, some system board slots and connectors are reserved.
Item Description 17 System maintenance switch 18 PCI fan connector 19 System battery 20 SATA connector 4 (hard drive) 21 SATA connector 6 (optical drive) 22 Internal USB connector 23 PCI-X extender board connector 24 SATA connector 5 (optical drive) 25 USB tape drive connector 26 Diskette drive connector 27 SATA connector 3 (hard drive) 28 SATA connector 1 (hard drive) 29 Parallel connector 30 Serial connector 31 PCI Express expansion slot 3 32 Reserved 33 PCI Express expa
Position Default Function S8 Off Reserved * "On" activates the function. NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms. Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power.
Item LED description Status 1 Processor failure Amber = A multibit error has occurred. Off = Normal 2 PPM failure Amber = PPM has failed. Off = Normal 3 Processor heatsink fan failure Amber = Processor heatsink fan has failed or is missing. Off = Normal 4 Reserved — 5 Reserved — 6 PCI fan failure Amber = PCI fan has failed or is missing. Off = Normal 7 Overtemperature Amber = System has reached a cautionary or critical temperature level.
System LED and color Internal health LED color Status Processor failure (Amber) Red One or more of the following conditions may exist: • Processor has failed. • Processor is not installed in the socket. • ROM detected a failed processor during POST. Amber Processor is in a pre-failure condition. PPM failure (Amber) Red PPM has failed. DIMM failure, slot X (Amber) Red • DIMM in slot X has failed. • DIMM has experienced a multi-bit error.
Fan locations Item Description 1 Rear fan 2 Processor fan 3 PCI fan (optional) Component identification 16
Operations Power up the server To power up the server, press the Power On/Standby button. Press the F9 key, when prompted during the boot process, to access RBSU ("HP ROM-Based Setup Utility" on page 47) and change the server settings. The system language default is English. For more information on the automatic configuration, see the ROM-Based Setup Utility User Guide located on the Documentation CD.
Unlock the bezel Unlock and remove the bezel before accessing the hard drive cage and media bays. Unlock the bezel before removing the access panel. Close and lock the bezel during normal server operations to ensure proper cooling airflow. Remove the bezel Unlock and remove the bezel before accessing the hard drive cage and media bays. Unlock the bezel before removing the access panel. Close and lock the bezel during normal server operations to ensure proper cooling airflow. To remove the component: 1.
3. Remove the bezel. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. 1. Power down the server (on page 17). 2. Unlock the bezel (on page 18). 3. Loosen the two thumbscrews.
4. Power up the server (on page 17). Remove a media bay blank 1. Power down the server (on page 17). 2. Remove the front bezel ("Remove the bezel" on page 18). 3. Remove a media bay blank. Remove a bezel blank 1. Power down the server (on page 17). 2. Remove the front bezel ("Remove the bezel" on page 18). 3. Remove a bezel blank.
Remove the system air baffle and PCI card guide WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. 1. Power down the server (on page 17). 2. Unlock the bezel (on page 18). 3.
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section. Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA.
Warnings and cautions WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Identifying server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.
The server may look different from that shown. Item Description 1 Power supply connector 2 Mouse connector 3 Keyboard connector 4 10/100/1000 NIC 1 connector 5 iLO 2 management port 6 USB connectors (2) 7 Video connector 8 Serial connector 1. Connect the power cord to the rear of the server. 2. Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug.
Two methods are available to install an operating system on the server: • SmartStart assisted installation—Insert the SmartStart CD into the CD-ROM drive and reboot the server. • Manual installation—Insert the operating system CD into the CD-ROM drive and reboot the server. This process may require you to obtain additional drivers from the HP website (http://www.hp.com/support). Follow the on-screen instructions to begin the installation process.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
Slot 1A Slot 2B Slot 3A Slot 4B Total memory Mode 2 GB — — — 2 GB Single-bank 2 GB — 2 GB — 4 GB Single-bank interleaved 2 GB 2 GB 2 GB — 6 GB Dual-bank asymmetric 2 GB 2 GB 2 GB 2 GB 8 GB Dual-bank interleaved Installing DIMMs 1. Power down the server (on page 17). 2. Unlock the bezel (on page 18). 3. Remove the access panel (on page 19). 4. Open the DIMM slot latches. 5. Install the DIMM. 6. Install the access panel (on page 19). 7. Lock the bezel. 8.
Hot-plug SATA and hot-plug SAS hard drives can be used interchangeably when a SAS controller is installed. Before installing a SAS hard drive, you must install a SAS controller ("SAS controller" on page 42). A SATA controller is embedded for use with SATA drives only. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: 1. Remove the bezel (on page 18). 2. Remove the hard drive blank.
4. Install the hard drive. 5. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("Hot-plug SATA or SAS hard drive LEDs" on page 8). 6. Install the bezel. 7. Resume normal server operations. SATA optical drive For clarity, the following illustrations include option cabling only. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: 1.
5. Install the optical drive. 6. Connect the power cable to the rear of the drive. 7. Connect the optical drive cable to the rear of the optical drive and to the optical drive cable connector on the system board. 8. Remove the applicable bezel blank from the bezel ("Remove a bezel blank" on page 20). 9. Install the access panel (on page 19). 10. Install the bezel. 11. Power up the server (on page 17). USB tape drive For clarity, the following illustrations include option cabling only.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: 1. Power down the server (on page 17). 2. Remove the bezel (on page 18). 3. Remove the access panel (on page 19). 4. Remove the applicable media bay blank ("Remove a media bay blank" on page 20). 5. Install the tape drive. 6. Connect the USB tape drive cable to the USB tape drive cable connector on the system board. 7.
10. Power up the server (on page 17). Full-height tape drive For clarity, the following illustrations include option cabling only. To install the component: 1. Power down the server (on page 17). 2. Remove the bezel (on page 18). 3. Remove the access panel (on page 19). 4. Remove the applicable media bay blanks ("Remove a media bay blank" on page 20). 5. Disengage the two wire supports inside the half-height drive bays. 6. Install the tape drive: a. Open the upper and lower wire retainers. b.
c. 7. Close the upper and lower wire retainers. Install the retaining screw. IMPORTANT: When installing a SCSI tape drive, an optional SCSI HBA controller is required. 8. Install a SCSI controller ("Installing expansion boards" on page 40). 9. Connect the power cable to the rear of the drive.
10. Connect the data cable to the rear of the drive and to the SCSI controller. 11. Remove the applicable bezel blanks from the bezel ("Remove a bezel blank" on page 20). 12. Install the access panel (on page 19). 13. Install the bezel. 14. Power up the server (on page 17).
5. Install the diskette drive. 6. Connect the power cable to the rear of the drive. 7. Connect the diskette drive cable to the rear of the diskette drive and to the diskette drive cable connector on the system board. 8. Remove the applicable bezel blank from the bezel ("Remove a bezel blank" on page 20). 9. Install the access panel (on page 19). 10. Install the bezel. 11. Power up the server (on page 17).
Installing a USB diskette drive Connect a USB diskette drive to the USB connector on the server front panel. Expansion boards The server supports PCI Express and PCI-X expansion boards. Slot 1 is located on the optional PCI-X extender board (on page 41). Slot Expansion card type Connector Maximum speed 1 PCI-X (optional) 64 bit, 3.3 V 100 MHz 2 Not supported — — 3 PCIe x8 x8 4 Reserved — — 5 PCIe x8 x1 6 PCIe x8 x1 7 PCIe x8 x1 Removing the expansion slot cover 1.
4. Remove the expansion slot cover. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Installing expansion boards CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the expansion boards. 1. Power down the server (on page 17). 2. Unlock the bezel (on page 18). 3.
6. Close the PCI retainer. 7. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. 8. Install the access panel (on page 19). 9. Install the bezel ("Remove the bezel" on page 18). 10. Power up the server (on page 17). PCI-X extender board To install the component: 1. Power down the server (on page 17). 2. Unlock the bezel (on page 18). 3. Remove the access panel (on page 19). 4.
6. Install the PCI fan. 7. Install the system air baffle and PCI card guide. 8. Connect the PCI fan cable to the PCI fan connector on the system board ("System board components" on page 11). 9. Install the PCI-X expansion board in slot 1, as needed ("Installing expansion boards" on page 40). 10. Install the access panel (on page 19). 11. Lock the bezel. 12. Power up the server (on page 17). SAS controller To install the component: 1. Power down the server (on page 17). 2.
1. Power down the server (on page 17). 2. Unlock the bezel (on page 18). 3. Remove the access panel (on page 19). 4. Remove the expansion slot cover that corresponds to the parallel and serial connector ("Removing the expansion slot cover" on page 39). 5. Install the parallel and serial connector bracket. 6. Connect the parallel and serial cables to the parallel and serial connectors on the system board. 7. Close the PCI retainer. 8. Install the access panel (on page 19). 9. Lock the bezel.
Cabling Server cabling Item Description 1 SATA hard drive cable (hard drive) 2 Front USB cable 3 SATA optical drive cable 4 Front panel LED cable Cabling 44
SATA hard drive cabling Item Description 1 Power cable 2 SATA cable SAS hard drive cabling Item Description 1 Power cable 2 SAS cable Cabling 45
Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable configurations.
Configuration Replication Utility CONREP is shipped in the SmartStart Scripting Toolkit and is a program that works with RBSU to replicate hardware configuration on ProLiant servers. This utility is run during State 0, Run Hardware Configuration Utility, when doing a scripted server deployment. CONREP reads the state of the system environment variables to determine the configuration and then writes the results to an editable script file.
intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server. NOTE: The server may not support all the following examples. NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. You must run ORCA to configure the array settings.
• Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimum configuration for an unconfigured system • Provides different operating modes, enabling faster configuration or greater control over the configuration options • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuration procedure For optimum performance, the minimum display settings are 800
Legacy USB support provides USB functionality in environments where USB support is normally not available. Specifically, HP provides legacy USB functionality for: • POST • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support For more information on ProLiant USB support, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/usb-support.html).
14. Press the Esc key to exit the utility. Installing an operating system (Embedded SATA RAID) Embedded SATA RAID is only supported with the following operating systems: • Microsoft® Windows Server™ 2003 • Red Hat Enterprise Linux 3 • Red Hat Enterprise Linux 4 • SUSE Linux Enterprise Server 9 For more information about supported operating systems, see the HP website (http://www.hp.com/go/supportos).
The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified pointand-click and drag-and-drop operations that enable you to deploy target servers, including server blades, remotely. It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).
For more information about the ROMPaq utility, see the HP website (http://www.hp.com/go/support). Integrated Lights-Out 2 technology The iLO 2 subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability. The iLO 2 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO 2 independent of the host server and its operating system.
IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SCSI hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim). USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers.
Using a USB drive key as a virtual driver diskette Administrators performing a Microsoft® Windows Server™ 2003 OS installation can use a USB drive key instead of a conventional driver diskette. This method eliminates the need for a local diskette and does not interrupt the OS installation process. Also, the USB drive key eliminates the need for the administrator to press the F6 key during a Windows Server™ 2003 installation. To create a Windows Server™ 2003 driver diskette image on a USB key: 1.
If a significant change occurs between data-gathering intervals, the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration. Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed through the HP PSP ("ProLiant Support Packs" on page 57). NOTE: The current version of SmartStart provides the memory spare part numbers for the server.
Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating system installation media. If you are installing a SmartStart-supported operating system, use the SmartStart software (on page 46) and its Assisted Path feature to install the operating system and latest driver support. NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart website (http://www.hp.
Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn). Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance.
Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 55) and use the survey page to view the current configuration or to compare it to previous configurations. • Refer to your hardware and software records for information. • Refer to server LEDs and their statuses. Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditioning, and humidity control.
• Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to occur, remove and reinstall each device, checking the connectors and sockets for bent pins or other damage. Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page.
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP Support website (http://www.hp.com/support) • HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht ml) 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
• The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
Troubleshooting 69
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device.
OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Troubleshooting 71
Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart (on page 70)" 3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation 4 "HP Insight Diagnostics (on page 55)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 53) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 73
NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item Refer to 1 "Management agents (on page 53)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -10°C to 60°C (14°F to 140°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 20% to 80% Non-operating 20% to 90% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.
Specification Value Maximum peak power 410 W (non-redundant non-hotplug) 430 W (redundant hot-plug) * 100 to 127 VAC is required for 8 A; 200 to 240 VAC is required for 4 A.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • In the United States, see
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair).
lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
• Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
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Acronyms and abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Automatic Server Recovery CMOS complementary metal-oxide semiconductor CSR Customer Self Repair DDR2 double data rate-2 ESD electrostatic discharge EULA end user license agreement HP SIM HP Systems Insight Manager HPSUM HP Smart Update Manager NMI non-maskable interrupt PCI peripheral component interface Acronyms and abbreviations 93
PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended PDU power distribution unit POST Power-On Self Test PPM processor power module RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SCSI small computer system interface UID unit identification UPS uninterruptible power system USB universal serial bus Acronyms and abbreviations 94
VCA Version Control Agent Acronyms and abbreviations 95
Index A access panel 19 ACU (Array Configuration Utility) additional information 60 air baffle 21 airflow requirements 23 Altiris Deployment Solution 51 Altiris eXpress Deployment Server Array Configuration Utility (ACU) ASR (Automatic Server Recovery) authorized reseller 85 auto-configuration process 47 Automatic Server Recovery (ASR) Autorun menu 46 48 51 48 52 52 B Basic Input/Output System (BIOS) 48, 52, 65 batteries, replacing 59, 80 battery 13, 59, 80 battery replacement notice 80 beep codes 75 be
European Union notice 78 expansion boards 39, 40 expansion slot covers, removing 39 expansion slots 11, 15 F fan connectors 11 fan LED 14 fans 16 FCC rating label 76 features 6 Federal Communications Commission (FCC) notice 76, 77 flowcharts 64, 65, 67, 70, 71, 73 front bezel 18 front panel buttons 7 front panel components 6 front panel LEDs 7 front panel/LED board connector 11 front USB connectors 11 full-height media drive 35 G general diagnosis flowchart 65 grounding methods 82 grounding requirements 2
M Management Agents 53 management tools 52 media bay blank 6, 20 memory 30 memory overview 29 memory slot LEDs 13 memory, mirrored 48 modifications, FCC notice 77 mouse connector 9 N network connector LEDs 10 NIC LEDs 7, 10 NMI switch 11, 13 O operating systems 57 operations 17 optical device 32 optical drive connector 11 optimum environment 23 Option ROM Configuration for Arrays (ORCA) 51 options installation 26, 29 ORCA (Option ROM Configuration for Arrays) 51 OS boot problems flowchart 71 overtemperatu
server features and options 29 server options, installing 26, 29 server setup 26 server specifications 83 server, front panel LEDs 7 server, real panel LEDs 10 server, rear panel components 9 service notifications 64 shipping carton contents 26 site requirements 23 Smart Update Manager 57 SmartStart autorun menu 46 SmartStart Scripting Toolkit 46 SmartStart, overview 46 space requirements 23 specifications, environmental 83 specifications, server 83 start diagnosis flowchart 64 static electricity 82 storage
