HP Factory-Installed Operating System Software for Microsoft® Windows® 2000 Server User Guide July 2004 (First Edition) Part Number 371500-001
© Copyright 2004 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license. The information contained herein is subject to change without notice.
Contents Introduction ................................................................................................... 5 Gathering Information................................................................................... 6 Certificate of Authenticity.................................................................................................. 7 Completing the Installation of the Factory-Installed Operating System .. 9 Multi-Language Operating System ............................................
Troubleshooting.......................................................................................... 21 Software Technical Support.............................................................................................. 21 Reinstalling the Operating System.................................................................................... 22 Reinstalling from Multi-Language Operating System Restore CDs .......................... 22 Getting Help......................................................
Introduction This guide provides instructions for completing the installation of the factory-installed Microsoft® Windows® 2000 Server software operating system. The operating system is preloaded on the server disk drive before the server is shipped to you. The latest drivers are also loaded on the server disk drive and integrated with the preloaded server operating system. The normal server operating system installation process is shortened for a preloaded server operating system.
• Preconfigured with the New Technology File System (NTFS). Many new features in Windows 2000 software require NTFS. One of these features promotes the server to a domain controller to use Microsoft Active Directory. NTFS also offers greater security. Review the Microsoft documentation for Windows 2000 software to properly configure the server and to understand how to use NTFS with Windows 2000 software, while concurrently using previous versions of Microsoft Windows NT® in a network infrastructure.
Certificate of Authenticity IMPORTANT: Note where the Certificate of Authenticity (COA) label is located on the server and record the product key for future reference. The COA label is used to: • Complete the installation of the factory-installed operating system • Upgrade the factory-installed operating system using the Microsoft Upgrade program for license validation • Reinstall the operating system because of a failure that has permanently disabled it The COA label location varies by server model.
A Microsoft COA label is illustrated in Figure 1. Figure 1: COA label Record the product key in the space provided when the server is initially installed and the COA label is most easily accessible.
Completing the Installation of the Factory-Installed Operating System IMPORTANT: Before powering up the server and configuring the operating system software, connect the server hardware as described in the server user guide. Do not install additional hardware devices until after the software installation is complete. This section provides information to complete the installation of the factory-installed operating system.
Operating System Installation To complete the installation of the factory-installed operating system and configure the server: 1. Power up the server, if not already powered up. 2. Press the appropriate key to continue at the HP Welcome screen. The server software license screen appears. 3. Read all software license agreements provided with the server. 4.
Found New Hardware Wizard The Found New Hardware Wizard might appear during the operating system installation. Click Cancel when the Found New Hardware Wizard begins. Do not attempt to proceed with the installation of drivers until after the second logon, when the operating system is fully installed. IMPORTANT: Do not attempt to install the drivers during the operating system installation because the server might automatically reboot before the driver installation has been completed.
Automatic Configuration Some parts of the setup process are automatically configured, and these screens do not appear. In the future, for information about changing any preconfigured information, refer to the operating system online Help. Of the screens that are automatically configured, the following might require later changes. Licensing Mode The server licensing mode is set to per-seat.
Post-installation Tasks This section provides instructions for tasks required after the software installation is complete. Logging On to the Server To log on to the server after completing the initial software installation: 1. Press the Ctrl+Alt+Del keys to display the logon screen. Enter the user name Administrator. 2. Leave the Password field blank, and click OK. Changing the Administrator Password To change the Administrator password: 1. Click Start>Programs>Administrative Tools>Computer Management.
Altering Regional Settings Alter the regional settings if the server is not operating under the default regional settings. The regional settings control the keyboard language and set the local format for sorting and displaying time, date, numbers, and currency for a specified region. To alter the regional settings: 1. Click Start>Settings>Control Panel>Regional Options. 2. Select the General tab at the Regional Options window. 3. Select the correct locale from the dropdown list. 4.
Changing Licensing Mode To change the server licensing mode from per-seat to per-server: 1. Click Start>Settings>Control Panel>Licensing. The Choose Licensing Mode window appears. 2. Click Per Server. A warning message appears, stating You have requested a change that violates the license agreement. The license for this product only allows for a one-time change from a Per Seat to a Per Server configuration. Do you want to cancel this request? 3. Click No to change the licensing mode to per-server.
Installing Internet Information Service To install Microsoft Internet Information Service: 1. Click Start>Settings>Control Panel>Add/Remove Programs. 2. Click Add/Remove Windows Components to launch the Windows Components Wizard. 3. Select Internet Information Services>Next to begin the installation. 4. Click Finish to complete the installation, and then close the Add/Remove Programs window. 5. Double-click the link on the desktop to install the Microsoft Security Toolkit Utility.
6. Right-click the box containing the disk size amount, which is labeled “Unallocated,” to the right of Disk 1. Click Create Partition from the pop-up window. 7. Click Next at the Create Partition Wizard screen. 8. Select either Primary or Extended Partition, and then click Next at the Select Partition Type screen. 9. Click Next to use the maximum disk space, or enter the amount you want for the partition size at the Specify Partition Size screen. 10.
Installing Tape Drives If a tape drive was purchased for the server, support for the tape drive might require manual installation. To install the tape device: 1. Right-click My Computer>Manage. 2. Select Device Manager from the left side of the Computer Management screen. This action displays all of the devices on the right side of the screen.
Medium Changer If the tape drive has a medium changer, the driver for the medium changer must be installed. IMPORTANT: The medium changer is listed on the Computer Management screen as an Unknown Medium Changer until the correct driver is installed. To install the medium changer driver: 1. Select Unknown Medium Changer from under the Medium Changers category in the Computer Management screen device list. 2.
Backing Up the Server After you complete the Windows 2000 installation and the server is operational, back up the server using a tape backup system in conjunction with approved tape backup software. Configuring Network Protocols The TCP/IP services are automatically installed. Windows 2000 requires TCP/IP to be enabled. Setting Up Remote Access Server To use the Remote Access Server (RAS) service with an installed modem: 1. Click Start>Settings>Control Panel>Network. 2.
Troubleshooting If you experience problems with the factory-installed operating system software, refer to the information in the following sections. Software Technical Support Technical support for HP preinstalled third-party software and third-party software purchased from HP is available from the Internet or by telephone for 90 days from the date of purchase.
Reinstalling the Operating System If the server operating system becomes corrupted, reinstall it using the HP-branded version of the Microsoft Windows 2000 Server CD. Reinstalling from Multi-Language Operating System Restore CDs To restore the operating system image using the Multi-Language operating system install/restore CDs: 1. Power up the server, and insert CD #1 of the Multi-Language OS Install/Restore CD for Windows 2000 Server kit. 2.
Getting Help You can find more information and other help in the following locations. HP Website To access the HP website, log on to the Internet at http://www.hp.com. Telephone Numbers For technical support: • In the United States and Canada, call 1-800-652-6672. For continuous quality improvement, calls may be recorded or monitored. • Outside the United States and Canada, go to the HP website for additional support information at http://www.hp.com.