Manual
Table Of Contents
- HP ProLiant ML100 Series Server User Guide
- Abstract
- Notice
- Contents
- Server operations
- Server setup
- Hardware options installation
- Introduction
- Access panel
- Processor option
- Installing a processor in HP ProLiant ML150 Generation 3 and Generation 5 Servers
- Installing a processor in HP ProLiant ML110 (G2, G3, and G4) and ProLiant ML150 Generation 2 Servers
- Installing a processor in HP ProLiant ML110 Generation 5 Servers
- Installing a processor in HP ProLiant ML115 and ML115 Generation 5 Servers
- SAS or SATA hard drive options
- Hard drive LED cable option
- Removable media device options
- Memory options
- Expansion board options
- Server software and configuration utilities
- Troubleshooting
- Pre-diagnostic steps
- Troubleshooting flowcharts
- Hardware problems
- Power problems
- General hardware problems
- Internal system problems
- System open circuits and short circuits
- External device problems
- Audio problems
- Printer problems
- Mouse and keyboard problems
- Modem problems
- No dial tone exists
- No response occurs when you type AT commands
- AT commands are not visible
- Data is displayed as garbled characters after the connection is established
- Modem does not answer an incoming call
- Modem does not connect to another modem
- Modem disconnects while online
- AT command initialization string is not working
- Connection errors are occurring
- You are unable to connect to an online subscription service
- You are unable to connect at 56 Kbps
- Network controller problems
- Software problems
- Firmware maintenance
- Battery replacement
- Regulatory compliance notices
- Regulatory compliance identification numbers
- Federal Communications Commission notice
- Declaration of conformity for products marked with the FCC logo, United States only
- Modifications
- Cables
- Canadian notice (Avis Canadien)
- European Union regulatory notice
- Disposal of waste equipment by users in private households in the European Union
- Japanese notice
- BSMI notice
- Korean notice
- Laser compliance
- Battery replacement notice
- Taiwan battery recycling notice
- Power cord statement for Japan
- Acoustics statement for Germany (Geräuschemission)
- Electrostatic discharge
- Support and other resources
- Acronyms and abbreviations
- Documentation feedback
- Index
Troubleshooting 93
To flash the ROM using ROMPaq:
1. Download the system ROMPaq utility diskette or USB drive key for each target server. ROMPaq
downloads are available on the HP website (http://www.hp.com/support).
2. Shut down each target server, and then reboot using the correct ROMPaq diskette or USB drive key for
that server.
3. Follow the interactive session in the ROMPaq utility, and then select the devices to be flashed.
4. After the ROMPaq utility flashes the ROM for the selected devices, cycle power manually to reboot the
system back into the operating system.
Option ROMPaqs have been retired as an upgrade delivery method for storage options. Firmware upgrades
for storage options are now delivered using Smart Components and Smart Component deployment utilities.
For additional information about the ROMPaq utility, see the server documentation or the HP website
(http://www.hp.com/support).
ROMPaq Disaster Recovery
If both the up-to-date and backup versions of the ROM are corrupt, perform ROMPaq Disaster Recovery
procedure:
1. On another server, download and save the ROMPaq image from the HP website
(http://www.hp.com/support) to a USB flash media device.
2. Execute the ROMPaq image to create the ROMPaq USB key.
3. Switch to the server with the corrupted ROM.
4. Power down the server (on page 6).
5. Insert the ROMPaq USB key.
6. Power up the server (on page 6).
7. Verify that the activity LED in the ROMPaq USB key is flashing. This indicates that BIOS has detected a
valid ROMPaq image
8. The ROMPaq disk flashes both system ROM images.
If an audible beep is generated every four seconds, repeat the process from step 4 until BIOS
successfully boots to the ROMPaq USB key.
Allow five minutes for the recovery procedure to be completed.
9. Power down the server (on page 6).
10. Remove the ROMPaq USB key.
11. Power up the server (on page 6).
The ROM recovery procedure is complete.
Current firmware versions
Automatic firmware updates
Subscriber's Choice (http://www.hp.com/go/subscriberschoice)
Manual firmware updates
Download the latest firmware updates from the HP website (http://www.hp.com/support).