HP ProLiant DL760 Generation 2 Server User Guide June 2003 (Second Edition) Part Number 201264-002 HP CONFIDENTIAL Writer: Jennifer Hayward File Name: a-frnt.
© 2002, 2003 Hewlett-Packard Development Group, L.P. Microsoft®, Windows®, and Windows NT® are US registered trademarks of Microsoft Corporation. Intel® is a US registered trademark of Intel Corporation. UNIX® is a registered trademark of The Open Group. All other product names may be trademarks of their respective companies. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein.
Contents About This Guide Audience Assumptions...................................................................................................... xi Important Safety Information ............................................................................................ xi Symbols on Equipment ..................................................................................................... xi Rack Stability .............................................................................................
Contents Fixed Internal Media Drive Bays ............................................................................1-13 Video .......................................................................................................................1-14 Redundant Hot-Plug Power Supplies ......................................................................1-14 Redundant Hot-Plug Fans .......................................................................................1-15 Supported Interfaces..............
Contents Shipping Screws ..................................................................................................... 2-12 Security Screw............................................................................................................... 2-13 Rack Considerations...................................................................................................... 2-14 Rack Stability..........................................................................................................
Contents Chapter 5 Installing Hardware Options, Hot-Pluggable Hot Plug RAID Memory..................................................................................................5-2 Memory Cartridge Overview ....................................................................................5-2 Memory Cartridge Guidelines...................................................................................5-4 Memory Cartridge LED Indicators ...................................................................
Contents Chapter 7 Server Power System Power Overview ................................................................................................. 7-2 Power Supplies ......................................................................................................... 7-3 Power Supply LED Indicators .................................................................................. 7-4 System Interconnect Status Indicators ......................................................................
Contents Insight Manager 7 ..........................................................................................................9-20 Survey Utility.................................................................................................................9-21 Array Configuration Utility ...........................................................................................9-22 Step 1—Running ACU as a Local-Only Application .............................................
Contents System Interconnect LED Indicators ....................................................................... D-4 System Attention LED Indicators ............................................................................ D-6 Hot-Plug SCSI Hard Drive LED Indicators............................................................. D-7 Power Supply LED Indicators ................................................................................. D-9 Hot-Plug Fan LED Indicators ...............................
About This Guide This guide provides step-by-step installation instructions and reference information for operating, troubleshooting, and upgrading of the ProLiant DL760 G2 server. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time.
About This Guide Hood Labels and Indicators A significant amount of server configuration and options installation information is provided on the panel labels. As shown in 1, these labels are located on the top of the unit. NOTE: These labels do not contain warning and caution information. Refer to this guide or to the option documentation for the applicable warnings and cautions.
About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documentation: • Rack Resource Kits are included with the racks and include the following (depending on rack model): — Rack Products Documentation CD—Available on the HP website or included with the Rack Resource Kit. — 10000 Series Rack Resource Kit—Included with all HP 10000 Series racks.
About This Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest HP Technical Support Phone Center.
About This Guide Authorized Reseller For the name of your nearest authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • Elsewhere, see the HP website for locations and telephone numbers. Optional Installation Service You may choose to have HP install your system. The installation service can be purchased as a Care Pack packaged service or as a customized service agreement to meet your specific requirements.
About This Guide The optional hardware installation service is available in all countries where HP has a direct or indirect service presence. Service may be ordered from and directly provided by an HP authorized service reseller or, in the United States only, service may be ordered by calling 1-800-652-6672. In the United States, HP makes all of the arrangements to have the system installed by qualified guaranteed service providers. For U.S. ordering information, refer to h18005.www1.hp.
1 Server Features HP ProLiant DL760 Generation 2 Servers The HP ProLiant DL760 Generation 2 (G2) server, a high-density enterprise-class and data center server, delivers 8-way scalable performance for 24 x 7 multiserver rack environments. The ProLiant DL760 G2 server, which is based on HP F8 architecture, delivers this performance through Intel® Xeon processor MP technology, scalable performance of I/O and memory, and high levels of fault tolerance and manageability for the data center.
Server Features Overview This chapter provides an overview of the HP ProLiant DL760 G2 server features and briefly describes its maximum performance, high-availability, server management, and serviceability features.
Server Features The ProLiant DL760 G2 server also features management and configuration tools that are the hallmark of ProLiant servers: • ProLiant Essentials software • ProLiant Essentials scripting • ROM-Based Setup Utility (RBSU) • Preboot eXecution Environment (PXE) • Remote-Flash Redundant ROM • Insight Manager 7 • ASR-2 • Integrated Management Log (IML) • Hot Plug RAID Memory interface—diagnostic LEDs and caution alarm • System interconnect status indicators • Survey Utility •
Server Features Figure 1-1: Server front view—module location Item 1-4 Description 1 Processor and memory module 2 Media module HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: b-ch1 Server Features.
Server Features Figure 1-2: Server front view—module components Item Description 1 Processor area and air intake 2 Hot-plug hard drives 3 IDE CD-ROM drive 4 1.44-MB diskette drive 5 Integrated Management Display (IMD) 6 Hot Plug RAID Memory cartridges HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: b-ch1 Server Features.
Server Features Figure 1-3: Server rear view—module location Item 1-6 Description 1 I/O module with system fans 2 Hot-plug power supply #1 3 Hot-plug power supply #2 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: b-ch1 Server Features.
Server Features Standard Features The following additional features are available on ProLiant DL760 G2 server models.
Server Features Hyper-Threading technology, developed by Intel, improves the performance of IA-32 processors when executing multiple-processor (MP) capable operating systems and multithreaded applications. With this technology, one physical processor looks like two logical processors to the operating system and applications. The two logical processors can execute two separate tasks (or code streams called threads) concurrently by using shared hardware resources.
Server Features Hot Plug RAID Memory The HP memory RAID technology stands for Redundant Array of Industry-Standard DIMMs. The ProLiant DL760 G2 server supports up to 40 GB of Hot Plug RAID Memory. The DIMMs are installed in five Hot Plug RAID Memory cartridges. HP Hot Plug RAID Memory allows for the following service and management features to occur while the server is running: • Memory hot-replace—Allows the replacement of failed DIMMs.
Server Features The ProLiant DL760 G2 server has eight memory banks, each consisting of five DIMMs installed across the five memory cartridges. In each memory cartridge, similar DIMMs are installed in bank pairs (1+2, 3+4, 5+6, 7+8) for memory interleaving to increase performance.
Server Features PCI-X Technology PCI-X technology leverages the wide acceptance of the PCI bus and provides an evolutionary I/O upgrade to conventional PCI. PCI-X technology enhances the PCI protocol and frequency to meet bandwidth needs of enterprise computing systems. PCI-X provides backward compatibility with the PCI bus at both the expansion board and system level.
Server Features PCI Hot Plug PCI Hot Plug provides the ability to remove, replace, upgrade, and add PCI/PCI-X expansion boards without powering down the server. PCI and PCI-X boards can be placed in a PCI Hot Plug slot. PCI Hot Plug device drivers and operating system support are required to enable PCI Hot Plug. A PCI Hot Plug button is located above each PCI/PCI-X slot, providing PCI Hot Plug control directly at the server without the use of the PCI Hot Plug utility software.
Server Features Disk Controller The ProLiant DL760 G2 server provides an embedded dual-channel Smart Array 5i Controller. One channel is dedicated to the internal drive bays, and the other channel is connected to the external VHDCI SCSI connector. Refer to Chapter 8 for descriptions of the features and array setup procedures for the controller. The disk controller has 32 MB of read data cache. The Smart Array 5i Controller supports Ultra3 or Ultra320 SCSI hard drives.
Server Features Video The HP Integrated PCI Video Controller with 8 MB of video RAM can obtain a maximum resolution of 1280 x 1024 in 32-bit true color. The PCI video controller supports: • From 16 to more than 256 colors, depending on graphics mode. • SVGA, VGA, and EGA graphics resolution. Redundant Hot-Plug Power Supplies The ProLiant DL760 G2 server supports 1150-W redundant hot-plug power supplies.
Server Features Redundant Hot-Plug Fans ProLiant DL760 G2 servers include 1 + 1 redundant hot-plug fans. If a fan fails, the server generates a system alert and the remaining fan increases speed automatically to cool the system by itself indefinitely. The redundant hot-plug system fans protect the various server components from overheating and possibly causing a system interruption. These custom-designed fans were developed using military, aviation, and satellite application technology.
Server Features Optional Features The ProLiant DL760 G2 server supports a wide range of server hardware options. HP server options are available from an HP authorized reseller or HP authorized service provider. Additional information about HP servers and options can be found in the QuickSpecs on the HP website.
Server Features Server Configuration and Management Features HP offers an extensive set of features and tools to support effective server configuration and management, including: • SmartStart • RBSU • Remote-Flash Redundant ROM • Advanced data guarding (RAID ADG) • HP utilities for Microsoft Windows • HP utilities for Caldera OpenUNIX 8 • HP utilities for Linux • Insight Manager 7 • HP Web-Enabled Server Management • IML • Integrated Management Display (IMD) SmartStart SmartStart, whi
Server Features ROM-Based Setup Utility The ROM-Based Setup Utility (RBSU) automatically configures the system based on the selected operating system.
Server Features Smart Components for Online ROM Flash Online ROM flash technology consists of a combination of components that allow system administrators to upgrade system or option ROM images across a wide range of HP servers and server options while the server is running. The ROM upgrades are performed locally or across a network from a single point of execution and are flashed individually or grouped together to perform multiple ROM upgrades in a single step.
Server Features Smart Array 5302/32 and 5302/64. This new Advanced RAID level offers dramatically higher fault tolerance than RAID 5 with lower implementation costs than RAID 1. For further details on RAID ADG, refer to the storage controller documentation at www.compaq.com/products/servers/proliantstorage/arraycontrollers/ docs/index.
Server Features HP Utilities for Linux HP servers running Linux can take advantage of several utilities that provide detailed system information, including: • Array Configuration Utility for Linux • Compaq Storage Agents for Linux • Insight Diagnostics • Lights-Out Drivers and Agents for Linux • NIC Agents for Linux • Red Hat GL Utility Toolkit (GLUT) • Server Management Drivers and Agents These utilities are provided on the ProLiant Support Pack for Linux operating system.
Server Features Insight Manager 7 features an easy-to-use graphical interface and includes online documentation and context-sensitive help. Key features include: • Server fault condition alerts • Server performance and fault condition monitoring • Server security and configuration control • Remote control of the server • Rapid recovery services For more information on Insight Manager 7, refer to the Management CD that shipped with your server.
Server Features Integrated Management Log The IML records all system events and stores them in an easily viewable form. These events are recorded and marked with a time stamp. For more information about the IML, refer to Chapter 9. Integrated Management Display The Integrated Management Display (IMD) is a server management tool that provides fault information, service, and configuration capabilities in an easy-to-use, integrated hardware display.
Server Features Diagnostic Tools Software, firmware, and hardware diagnostic features of the ProLiant DL760 G2 server include: • Diagnostic LED indicators that are all viewable from the exterior of the server • Diagnostic alarms that are audible from the exterior • POST messages • Memory Configuration Manager • Server Diagnostics Utility • ROMPaq utilities to upgrade flash ROMs • Array Configuration Utility (ACU) • IMD • IML For information about HP diagnostic tools, refer to Appendix E o
Server Features Security Features The following sections outline the security features available for the ProLiant DL760 G2 server. Software Security The following software security features are established through the ROM-Based Setup Utility: • Administrator password—Prevents changes to the configuration unless you enter the password. • Diskette drive control—Enables and disables the diskette drive. When disabled, the diskette drive will not read, write, or boot.
Server Features Hardware Security The following hardware security features are available in the ProLiant DL760 G2 server: • A switch on the I/O board establishes the following hardware security features: — Configuration (NVRAM) lock—Disallows configuration changes when enabled by not allowing nonvolatile memory to be modified. — Diskette boot control—Enables and disables the diskette boot functions.
Server Features Server Registration Registering your server provides HP with valuable information about server installation. This information helps HP better serve customer needs. To register your server, visit the HP website: register.hp.com To register to receive Product Change Notifications (PCNs) visit: www.hp.com/united-states/subscribe/ To register with our ActiveUpdate page to receive software component delivery: h18000.www1.hp.
2 Installing the Server in a Rack This chapter specifies the procedures required to install a ProLiant DL760 G2 server into an HP or industry-standard 19-inch rack. Figure 2-1: ProLiant DL760 G2 server HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: c-ch2 Installing the Server in a Rack.
Installing the Server in a Rack Rack Installation Overview Installing the ProLiant DL760 G2 server in a rack requires the following steps (detailed later in this chapter): 1. Select a site and unpack the server. Refer to the “Selecting a Site” and “Shipping Box Contents” sections in this chapter. 2. Remove the power supply and I/O module shipping brackets and the shipping screws. Refer to “Removing the Shipping Safeguards” later in this chapter. 3.
Installing the Server in a Rack Selecting a Site When installing the ProLiant DL760 G2 server in a rack, the following standards must be met: • Space and airflow requirements • Power requirements • Grounding requirements • Temperature requirements Space and Airflow Requirements To allow for servicing and adequate airflow, observe the following spatial requirements when deciding where to install a rack: • Leave a minimum clearance of 127 cm (50 inches) in front of the rack.
Installing the Server in a Rack CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage. Compaq branded 9000 and 10000 Series racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.
Installing the Server in a Rack • If a power strip is used, the load should not exceed 80 percent of the marked electrical current rating of the power strip. NOTE: For server specifications, refer to Appendix F. The installation of this equipment must be in accordance with local or regional electrical regulations governing the installation of Information Technology Equipment by licensed electricians.
Installing the Server in a Rack Power Supplies • The ProLiant DL760 G2 server has two hot-plug, redundant power supplies. Depending on the system load configuration, more than one power supply may be required to power the system. • Power supplies are load balancing and have microcontroller monitoring for advanced health and configuration management. • Power supplies should be run at highline (200-240 VAC) for redundancy.
Installing the Server in a Rack Grounding Requirements WARNING: To reduce the risk of electrical shock due to high leakage currents, a reliable, grounded (earthed) connection is essential before connecting the unit to an AC supply. For proper operation and safety, this equipment is required to be correctly grounded. • In the United States, install the equipment in accordance with ANSI/NFPA 70, 1999, Article 250, and with any local and regional building codes.
Installing the Server in a Rack Temperature Requirements To be sure of continued safe and reliable operation of the equipment, install the system in a well-ventilated, climate-controlled environment. The Maximum Recommended Ambient Operating Temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located should not exceed 35°C (95°F).
Installing the Server in a Rack Shipping Box Contents Unpack the shipping boxes by following the instructions and illustrations printed on the outside of the boxes. The shipping boxes contain the following materials: • ProLiant DL760 G2 server • Power cords (located inside the country kit box with the documentation box) NOTE: A 110 VAC power cord is not included. Low line power is not supported by the server.
Installing the Server in a Rack Shipping Brackets To protect the power supply and I/O module from any damage during shipment, each component is installed with a protective covering bracket. IMPORTANT: Save the brackets in a safe location in case you have to ship the server in the future. 1. Loosen the screw and remove the power supply shipping bracket: a. Loosen the retaining screw (1) and rotate the bracket away from the server by pulling on the right end of the bracket (2). b.
Installing the Server in a Rack 2. Remove the I/O shipping bracket by loosening the retaining screws (1) and lifting the bracket up and out (2). Figure 2-3: Removing the I/O shipping bracket HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: c-ch2 Installing the Server in a Rack.
Installing the Server in a Rack Shipping Screws To prevent damage to the processor and memory module during shipping, the server ships with a shipping screw installed on each side of the chassis. These screws must be removed, and the processor and memory module must be properly seated and secured in the chassis before powering up the server. 1. Remove the left and right shipping screws. The shipping screws may look like (1) or (2) in the following figure.
Installing the Server in a Rack Security Screw The ProLiant DL760 G2 server has a top latch security screw as shown in Figure 2-5. The screw prevents access to the processor and memory module and I/O module. Tighten the security screw to increase the security of the server in a rack. 1. Unlock the top latch security screw (1) and pull the latch forward (2). Slide the I/O lid (3) toward the front of the server.
Installing the Server in a Rack 2. Tighten the internal security screw between the processor and memory module and the I/O module as shown in Figure 2-6. Figure 2-6: Tightening the security screw Rack Considerations Consider the following items when working with server rack systems. Rack Stability Rack stability is of special concern when equipment is routinely installed, removed, or accessed within the rack. Stability is addressed through the use of leveling feet, stabilizers, and ballast.
Installing the Server in a Rack Stabilizers The anti-tip stabilizer provides stability and support when equipment is installed, removed, or accessed within the rack. HP recommends that you use a stabilizer option kit with a stand-alone rack. Ballast Kits Ballast kits can be added to a cabinet to increase side-to-side and front-to-back mechanical stability. Lightly loaded cabinets may require ballast to keep them from tipping over when a force is applied to the side of the cabinet.
Installing the Server in a Rack Warnings and Precautions Before beginning the following procedures, be sure you understand the following warnings: WARNING: To reduce the risk of personal injury or damage to the equipment: 63−73 kg 140−161 lb • Observe local occupational health and safety requirements and guidelines for manual material handling. • Obtain adequate assistance to lift and stabilize the chassis during installation or removal. • The product will be unstable when not fastened to the rails.
Installing the Server in a Rack IMPORTANT: Refer to the following rack documentation for further cautions: • 9000 Rack Series Products Audio-Visual (AV) CD Kit (shipped with HP racks) • Rack Builder Pro Configuration Tool CD (available on the HP website or ordered with the Rack Resource CD Kit) • Rack Products Documentation CD (available on the HP website or ordered with the Rack Resource CD Kit) • Rack 7000/4000 Series Rack Resource CD Kit (shipped with all Compaq 7000 and 4000 Series Racks) Prepa
Installing the Server in a Rack WARNING: Reduce the risk of personal injury or damage to the equipment by ensuring that the rack leveling feet extend to the floor and support the full weight of the rack. Each rack must be level and stable. Racks that are not coupled require stabilizers. This must be done before you perform any work on the rack.
Installing the Server in a Rack To identify the required space and location for the server with the template: 1. Attach the rack template to the front of the vertical rack columns (1) and tap the gray plastic covers sharply to snap into place (2). The gray plastic covers are not used with round hole racks. 2. Mark the placement of two cage nuts (or equivalent hardware) with a pencil (3).
Installing the Server in a Rack 3. Remove the template from the rack, leaving the gray plastic covers in place. Figure 2-8: Removing the template 4. Insert two cage nuts (or equivalent hardware) from the inside into the front of the rack as the marks indicate. Figure 2-9: Installing cage nuts 2-20 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: c-ch2 Installing the Server in a Rack.
Installing the Server in a Rack 5. Reverse and secure the back of the template to the vertical rack columns at the rear of the rack by pressing the two push tabs through the matching holes. Use a pencil or marker to mark the locations on the rack where the cable management arm (A) and slide bracket (S) must be installed. Figure 2-10: Marking the back of the rack 6. Remove the template. 7. Transfer the (S) marks to the inside of the vertical rack columns so they are visible from the front of the rack.
Installing the Server in a Rack Installing the Slide Bracket Assemblies To install the slide bracket assemblies in the rack: 1. Install the slide bracket assembly by pulling and holding the lock lever in the forward most position (1) and inserting the bracket hooks in the rear vertical column at the pencil marked locations (2). 2. Install the hooks in the front locations (3). Top front hooks align with the lower arrow marks on the inside of each gray plastic cover.
Installing the Server in a Rack 3. Lock the slide bracket assembly by letting the lock lever spring back to the original position (1) and making sure the locking pins go through the openings in the vertical rack columns (2). Figure 2-12: Locking the slide bracket assembly 4. Repeat steps 1 through 3 for the other side of the rack.
Installing the Server in a Rack Lightening the Chassis WARNING: The processor and memory module weighs more than 16 kg (35 lb). HP recommends either removing ALL of the memory cartridges before handling the module or having two people handling the module together. Remove the modules and power supplies from the chassis to lighten the server: 1. Remove the I/O module. Refer to “Removing the I/O Module” in Chapter 3. 2. Remove the processor and memory module from the server chassis.
Installing the Server in a Rack Attaching the Inner Slide Members To attach the inner slide members to the server chassis: 1. Align the slots on the inner slide member with the spools on the chassis (1). 2. Slide the inner slide member until it snaps into the locked position (2). Figure 2-13: Attaching the inner slide member 3. Repeats steps 1 and 2 on the other side of the chassis.
Installing the Server in a Rack Installing the Server in the Rack To install the server in the rack: 1. Fully extend both intermediate slide members forward until they snap into the locked position. Be sure the ball-bearing cages are in the forward most position. Figure 2-14: Extending the intermediate slide member 2-26 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: c-ch2 Installing the Server in a Rack.
Installing the Server in a Rack 2. Lift the server using the handles on both sides (1) and carefully connect both server inner slide members into the fully extended intermediate slide members (2). Be sure the server lift handles are flush with the side of the server. Figure 2-15: Aligning the server with the rack rails HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: c-ch2 Installing the Server in a Rack.
Installing the Server in a Rack 3. Push the server slide locks back (1) and slide the server into the rack (2). Figure 2-16: Sliding the server into the rack 4. Reinstall the processor and memory module and the media module. 5. Reinstall the power supplies and the I/O modules. 2-28 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: c-ch2 Installing the Server in a Rack.
Installing the Server in a Rack 6. Attach the cable management arm bracket to the back of the server (1) and tighten the thumbscrew (2). Figure 2-17: Installing the cable management arm bracket HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: c-ch2 Installing the Server in a Rack.
Installing the Server in a Rack 7. Attach the cable management arm to the cable management arm bracket and tighten the two thumbscrews. Figure 2-18: Installing the cable management arm 8. Slide the server forward to allow flexibility in the cable management arm. Secure the cable management arm hooks to the rack in the pencil-marked slots (1). 9. Attach the cable arm thumbscrew plate (2).
Installing the Server in a Rack 10. Cable the server. CAUTION: To prevent data corruption, do not connect the server to a low line power source (110 VAC). Low line power is not supported. 11. Bundle the cables and secure them to the cable management arm with the Velcro straps. Figure 2-20: Routing the cables through the cable management arm HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: c-ch2 Installing the Server in a Rack.
Installing the Server in a Rack 12. Secure the server to the rack by tightening the thumbscrews. Figure 2-21: Securing the server into the rack 2-32 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: c-ch2 Installing the Server in a Rack.
3 Server Access The ProLiant DL760 G2 server provides easy access to all internal components for installation and maintenance. This chapter provides details concerning system power and power supply indicators and removal of the server modules. HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: d-ch3 Server Access.
Server Access Server I/O Lid and Modules The ProLiant DL760 G2 server chassis facilitates the installation of hardware upgrades through the use of three removable modules and a sliding I/O lid. The following table describes the contents of the modules and how to access the components. Table 3-1: Module and Bay Components and Access Module Contents Access Method I/O module with system fans PCI Hot Plug expansion slots Slide the I/O lid toward the front of the server.
Server Access Accessing the I/O Module To access the I/O module in order to install or replace hot-plug fans or hot-plug PCI boards: 1. Slide the chassis out of the rack. 2. Unlock the top latch security screw (1) and pull the latch forward (2). Slide the I/O lid toward the front of the server (3). Figure 3-1: Loosening the I/O lid 3. You can now remove and replace the hot-plug fans and hot-plug PCI/PCI-X expansion boards as described in Chapter 5.
Server Access Removing the I/O Module Use the procedure in the preceding section, “Accessing the I/O Module,” to install or replace hot-plug fans or hot-plug PCI/PCI-X expansion boards. To replace or service non-hot-plug components or problems in the I/O module, remove the module from the chassis: CAUTION: Do not attempt to remove the I/O module while power is applied to the system. The I/O module is not hot-pluggable. Immediate system shutdown and data loss will occur. 1.
Server Access 5. Press in the sides of the cam levers on the I/O module (1) and rotate the top of the levers downward (2), as shown in Figure 3-3. 6. Pull the I/O module out of the chassis (3) until it reaches the module stop latches. Figure 3-3: Releasing the I/O module 7. Press in the I/O module stop latches (1) and pull the module out of the chassis (2), as shown in Figure 3-4.
Server Access 8. Set the I/O module aside for servicing non-hot-plug components. WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. 9. To view the top panel labels, pull the chassis out of the rack until the chassis makes contact with the rail stop. NOTE: The top panel labels provide instructions about installing expansion boards, setting switches, and installing hot-plug fans, along with information about PCI Hot Plug.
Server Access 3. Press in the sides of the cam levers on the processor and memory module (1), and rotate the top of the levers downward (2) as shown in Figure 3-5. 4. Pull the processor and memory module out of the chassis until it encounters the module stop latches (3). Figure 3-5: Opening the processor and memory module HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: d-ch3 Server Access.
Server Access 5. Press in the module stop latches (1) and pull the module out of the chassis (2), as shown in Figure 3-6. Figure 3-6: Removing the processor and memory module WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. 6. At this point you can remove a processor board or add a processor board, as described in Chapter 4.
Server Access Processor and Memory Module Components Refer to Figure 3-7 to identify components in the processor and memory module. Figure 3-7: Processor and memory module components Item Description 1 Processor board 1 2 Processor board 2 3 Memory riser board 4 Memory cartridge 1 5 Memory cartridge 2 6 Memory cartridge 3 7 Memory cartridge 4 8 Memory cartridge 5 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: d-ch3 Server Access.
Server Access Removing the Media Module CAUTION: Do not attempt to remove the media module while power is applied to the system. The module is not hot-pluggable. Immediate system shutdown and data loss will occur. To remove the media module: 1. If the server is on, back up your data and power down the server. Refer to Chapter 7. 2. Disconnect the power cords from the server. 3.
Server Access 5. Press in the module stop latches (1) and pull the module out of the chassis (2). Figure 3-9: Removing the media module WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: d-ch3 Server Access.
Server Access 6. To reassemble the server, slide the module into the chassis until the cam levers begin to rotate (1). Then push the cam levers upward until they snap into place (2). 7. Connect all power cords. Figure 3-10: Inserting the media module 3-12 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: d-ch3 Server Access.
Server Access Media Module Components Refer to Figure 3-11 to identify components in the media module. Figure 3-11: Media module components Item Description 1 Hard drive SCSI ID 0 2 Hard drive SCSI ID 1 3 Hard drive SCSI ID 2 4 Hard drive SCSI ID 3 5 Integrated Management Display 6 Diskette drive 7 CD-ROM drive HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: d-ch3 Server Access.
4 Installing Hardware Options, Server Power Off The following instructions are provided as an overview for installing hardware option upgrades that require the system power to be off. HP recommends that you use the documentation provided with the hardware option for complete installation instructions. You can also refer to the HP ProLiant DL760 Generation 2 Server Setup Poster included in the shipping box or to the labels attached to the top panel of the server.
Installing Hardware Options, Server Power Off Intel Xeon Processor MP The ProLiant DL760 G2 server supports either four or eight processors. • All processors installed on a processor board must be the same speed, cache size, and stepping. Stepping refers to the processor revision. • If two processor boards are installed, all processors in both processor boards must be the same speed, cache size, and stepping. • Processor 1 must always be installed to properly terminate the processor bus.
Installing Hardware Options, Server Power Off Installing a Processor Board The ProLiant DL760 G2 server is capable of supporting up to eight Intel Xeon processors MP and is shipped with either four or eight processors already installed. The ProLiant DL760 G2 server supports two processor boards located in the front, left side of the processor and memory module.
Installing Hardware Options, Server Power Off To install a processor board option kit (with four processors) into the processor and memory module: WARNING: The processor and memory module weighs more than 35 lb. HP recommends either removing ALL of the memory cartridges before handling the module, or having two people handling the module together. 1. Back up all data on the server. 2. Shut down the operating system as directed by your operating system instructions. 3.
Installing Hardware Options, Server Power Off 7. Insert the processor board into processor board slot 2 of the module (1). 8. Push down the processor board lever until it is secured by the lever latch (2). Figure 4-4: Installing the processor board 9. Replace the processor and memory module into the chassis. NOTE: Processor board 2 need not be installed for the server to run. If only one processor board is installed, be sure the processor board air baffle is in place to provide optimal airflow. 10.
Installing Hardware Options, Server Power Off External Tape Drive Storage Devices Optional external tape drive mass storage devices can be connected to the ProLiant DL760 G2 server by using an external VHDCI SCSI connector. The Smart Array 5i Controller is an integrated SCSI controller that is accessible by means of an external VHDCI SCSI connector. The controller supports tape drives running up to Ultra3 speeds.
Installing Hardware Options, Server Power Off 8. Install the SCSI terminator supplied on the other external SCSI connector on the rear panel of the external storage device. Figure 4-5: Connecting an external mass storage device 9. Restore power to the external storage device. 10. Connect all power cords and power up the server. Refer to Chapter 7 for more information. 11. To configure the device, refer to the documentation provided with the external storage device.
Installing Hardware Options, Server Power Off Locating the I/O Expansion Slots The I/O expansion slots are located in the I/O module. Figure 4-6: Locating the I/O expansion slots Table 4-1: I/O Expansion Slots Slot Description Slots 1-2 PCI Bus 19—Supports PCI-X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz; it is keyed for 3.3v signaling.
Installing Hardware Options, Server Power Off The I/O expansion slots are distributed among one PCI bus and five separate PCI-X buses. NOTE: It is recommended that you install the optional RILOE II board into slot 9. NOTE: Each PCI-X bus will automatically configure to run in the most advanced mode (PCI-X or PCI) and the highest frequency supported by all expansion boards installed in the slots on the bus. NOTE: The ProLiant DL760 G2 server ships with a NIC preinstalled in slot 11.
Installing Hardware Options, Server Power Off To add an expansion board: 1. Press the top of the appropriate expansion slot release lever (1) and open the lever toward the rear of the expansion slot (2). 2. Remove the expansion slot cover (3). Figure 4-7: Preparing the expansion slot for installation 4-10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: e-ch4 Installing Options-Power Off.
Installing Hardware Options, Server Power Off 3. Insert the PCI/PCI-X expansion board into the appropriate expansion slot (1), pushing firmly until the board is securely seated. 4. Close the expansion slot release lever from the rear of the unit to secure the board (2). Be sure that the lever latches into the closed position.
Installing Hardware Options, Server Power Off 5. Connect the expansion board I/O cable as appropriate. HP has designed a self-latching slot-keeper feature to accommodate full-length expansion boards. Be sure that the V-shaped slot-keeper tabs on the plastic expansion board guide are positioned over the forward end of the expansion board. Using the slot keepers is especially important when expansion boards are added or when the server is moved. Figure 4-9: Full-length self-latching slot-keeper feature 6.
Installing Hardware Options, Server Power Off Installing the Remote Insight Lights-Out Edition II The ProLiant DL760 G2 server supports the Remote Insight Lights-Out Edition (RILOE) II with a Remote Management connector (30-pin) located on the I/O board. To install RILOE II: 1. If you have previously powered up the server, back up your server data. 2. Shut down the operating system as directed in your operating system instructions. 3. Power down the server (refer to Chapter 7). 4.
Installing Hardware Options, Server Power Off 7. HP recommends installing the RILOE II board in I/O expansion slot 9 for easy access to the Remote Management connector (30-pin). Press the top of the slot 9 release lever (1) and open the lever toward the rear of the expansion slot (2). 8. Remove the expansion slot cover (3). Figure 4-10: Preparing the expansion slot for installation 9. Connect the internal Remote Management cable (30-pin) to the RILOE II board.
Installing Hardware Options, Server Power Off 10. Insert the RILOE II board into slot 9 (1), pushing firmly until the board is securely seated. 11. Close the expansion slot release lever from the rear of the unit to secure the board (2). Figure 4-11: Inserting the RILOE II expansion board 12. Be sure that the end of the board catches under the self-latching slot keeper, and then close the slot release lever at the back of the server.
Installing Hardware Options, Server Power Off 14. Route the Remote Management cable (30-pin) under the fan support bracket and connect it to the Remote Management connector (30-pin) on the I/O board as shown in Figure 4-12. Figure 4-12: Connecting the internal Remote Management cable (30-pin) 15. Reinstall hot-plug fan 2. 16. Close the I/O lid. 17. Connect all power cords and power up the server (refer to Chapter 7). 18.
Installing Hardware Options, Server Power Off RILOE II can use either system power or external power. External power may be required for the RILOE II board to maintain system power redundancy. Figure 4-13: Connecting external power to RILOE II Use the ProLiant DL760 G2 Power Calculator to determine if your specific system configuration should use external power for the RILOE II. This power calculator tool is available on the ActiveAnswers website: activeanswers.compaq.
Installing Hardware Options, Server Power Off Installing the Integrated Array Bypass Use the Integrated Array Bypass kit to bypass the Smart Array 5i Controller and use an optional controller. The Smart Array 5i Controller is routed to the internal drives through a daughter board, the Array Enabler board, in the I/O module. The Integrated Array Bypass kit allows you to replace the Array Enabler board with a connector and cable that you can connect to an optional controller board.
Installing Hardware Options, Server Power Off 7. Remove any I/O expansion boards from slots 1 through 5. a. For full-length I/O expansion boards, be sure the V-shaped slot-keeper tabs on the plastic expansion board guide are open. Figure 4-14: Opening the slot-keeper tabs HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: e-ch4 Installing Options-Power Off.
Installing Hardware Options, Server Power Off b. Press the top of the appropriate expansion slot release lever (1) and open the lever toward the rear of the expansion slot (2). c. Unseat the expansion board by pulling up on the plastic tab (3) and lift the board out of the server (4). Figure 4-15: Removing an expansion board 4-20 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: e-ch4 Installing Options-Power Off.
Installing Hardware Options, Server Power Off 8. Remove the four plastic slot dividers from between slots 1 through 5. Push the divider clip down to release the divider (1), then slide the divider toward the front of the module and remove it (2). Figure 4-16: Removing slot dividers HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: e-ch4 Installing Options-Power Off.
Installing Hardware Options, Server Power Off 9. Lift the locking lever to release the Array Enabler board (1). Remove the Array Enabler board (2) as shown Figure 4-17. NOTE: Retain the Array Enabler board for future use. Figure 4-17: Removing the Array Enabler board 4-22 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: e-ch4 Installing Options-Power Off.
Installing Hardware Options, Server Power Off 10. Install the Integrated Array Bypass assembly. IMPORTANT: The Integrated Array Bypass assembly cable comes as a standard accessory in the hardware kit. a. Angle the bottom edge of the Integrated Array Bypass assembly into place (1), ensuring that the edge is seated under the retention bracket. The cable should rest between the retention bracket clips. b.
Installing Hardware Options, Server Power Off 11. Reinstall the plastic slot dividers and any I/O expansion boards that were removed. 12. Press the top of the expansion slot release lever (1) and open the lever toward the rear of the slot (2). 13. Remove the expansion slot cover (3). Figure 4-19: Preparing the expansion slot 4-24 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: e-ch4 Installing Options-Power Off.
Installing Hardware Options, Server Power Off 14. Install the optional array controller board (1) as shown in Figure 4-20. 15. Close the expansion slot release lever from the rear of the unit to secure the board (2). Be sure that the lever latches into the closed position. Figure 4-20: Installing the array controller board HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: e-ch4 Installing Options-Power Off.
Installing Hardware Options, Server Power Off 16. Connect the Integrated Array Bypass assembly cable to the optional array controller board as shown in Figure 4-21. Figure 4-21: Connecting the Integrated Array Bypass assembly cable NOTE: The actual appearance and routing of the cable in the preceding figures depend on which slot the optional array controller board occupies. 17. Close the I/O lid and slide the server into the rack. 18. Connect all power cords and power up the server (Refer to Chapter 7).
5 Installing Hardware Options, Hot-Pluggable The following instructions are provided as an overview for installing hardware option upgrades that are hot-pluggable. HP recommends that you use the documentation provided with the hardware option for complete installation instructions. You can also refer to the HP ProLiant DL760 Generation 2 Server Setup Poster included in the shipping box or to the labels attached to the I/O lid of the server.
Installing Hardware Options, Hot-Pluggable Hot Plug RAID Memory The ProLiant DL760 G2 server supports up to 40 GB of Hot Plug RAID Memory using industry standard PC133 SDRAM DIMMs (32GB of addressable memory). The DIMMs are installed in the five Hot Plug RAID Memory cartridges. The following sections describe the features and operation of the Hot Plug RAID Memory cartridges.
Installing Hardware Options, Hot-Pluggable Memory Cartridge Components The following figure and table show the various components of the memory cartridges. Figure 5-2: Memory cartridge components Item Component 1 Cartridge lock 2 Cartridge latch 3 Cartridge lever 4 Cartridge power LED 5 Cartridge attention LED HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Bryce Miller File Name: f-ch5 Installing Options-Hot Pluggable.
Installing Hardware Options, Hot-Pluggable Memory Cartridge Guidelines The ProLiant DL760 G2 server has five Hot Plug RAID Memory cartridges. They are designed to allow the removal of a single cartridge while the server is running. CAUTION: The system will halt with more than one memory cartridge removed. The ProLiant DL760 G2 server has eight memory banks, each consisting of five DIMMs installed across the five memory cartridges.
Installing Hardware Options, Hot-Pluggable The following additional guidelines apply to DIMM installation: • DIMM configurations must match in all five cartridges (DIMM similarity and socket). • Similar DIMMs or no DIMMs must be installed in bank pair order (1+2, then 3+4, then 5+6, then 7+8). IMPORTANT: POST requires all minimum memory requirements to be met before operating system load is permitted with the exception of a nonredundant configuration.
Installing Hardware Options, Hot-Pluggable Memory Cartridge LED Indicators The ProLiant DL760 G2 server has LEDs for each of the memory cartridges. These LEDs are used to determine the status of memory installed in the server.
Installing Hardware Options, Hot-Pluggable LED Indicator State Definitions Table 5-2 provides descriptions of various LED states.
Installing Hardware Options, Hot-Pluggable Accessing the DIMMs To access the DIMMs in the server, you must remove the memory cartridge. The Hot Plug RAID Memory cartridge is designed to allow replacing, adding, or upgrading of memory while the system is online. Removing the Memory Cartridge To remove a memory cartridge from the ProLiant DL760 G2 server: 1. Unlock the memory cartridge by rotating the cartridge lock counterclockwise (1) as shown in Figure 5-4.
Installing Hardware Options, Hot-Pluggable 2. Be sure that the cartridge power LED is off (2). CAUTION: Do not remove a memory cartridge if the cartridge power LED is blinking or is solid green. The system will halt. 3. Push the lever latch upward (3) to release the memory cartridge lever. 4. Pull the memory cartridge lever down (4). 5. Slide the cartridge out of the processor and memory module (5).
Installing Hardware Options, Hot-Pluggable Opening the Memory Cartridge To gain access to the DIMMs, open the memory cartridge cover: 1. Squeeze the lock tabs together at the end of the cartridge opposite the lock lever (1). 2. Tilt the cartridge cover up until it latches in the up position to access the DIMMs (2). Figure 5-5: Opening the memory cartridge DIMM Overview The ProLiant DL760 G2 server has four memory bank pairs, each consisting of 10 DIMMs installed across the 5 memory cartridges.
Installing Hardware Options, Hot-Pluggable Locating the DIMM Sockets Figure 5-6 and Table 5-3 detail the DIMM socket locations on the memory cartridge.
Installing Hardware Options, Hot-Pluggable SDRAM Bus Configuration Figure 5-7 detail the SDRAM memory bus configuration. Bank definition ensures that memory interleaving is always available. Figure 5-7: SDRAM memory bus configuration Item 5-12 Description 1 SDRAM memory bus 1 2 Dual memory controller 3 SDRAM memory bus 0 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Bryce Miller File Name: f-ch5 Installing Options-Hot Pluggable.
Installing Hardware Options, Hot-Pluggable Installing DIMMs into the Memory Cartridge CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module. NOTE: Be sure that memory modules are installed in the proper orientation. The modules are keyed to ensure that they are installed correctly in the memory socket. Refer to your system documentation for details.
Installing Hardware Options, Hot-Pluggable 3. Be sure that all of the DIMM socket levers are rotated inward before closing the cartridge cover. 4. Close the memory cartridge cover. 5. Insert the memory cartridge in the server and secure it in place by lifting the cartridge ejector lever. 6. Lock the memory cartridge in place by rotating the cartridge lock clockwise. 7. Be sure that the cartridge is online (cartridge power LED solid).
Installing Hardware Options, Hot-Pluggable • SCO UnixWare 7.1.3 • Red Hat Linux 7.2 • SuSE Linux Enterprise Server 7 Hot-Replacing Memory If there is a problem with a DIMM in your server, the DIMM status LEDs will illuminate either solid or blinking. If the DIMM status LED for a specific DIMM in a specific cartridge is solid, then the DIMM needs to be replaced. CAUTION: A redundant memory configuration is required when performing Hot Plug RAID Memory functions.
Installing Hardware Options, Hot-Pluggable To replace DIMMs: 1. Unlock the cartridge and slide it out of the server following the procedure in the “Removing the Memory Cartridge” section of this chapter. CAUTION: Do not remove a memory cartridge if the cartridge power LED is blinking or is solid green. The system will halt. 2. Lift the memory cartridge cover and remove the failed DIMM. 3. Replace the failed DIMM with a working DIMM of the same speed, type, and size.
Installing Hardware Options, Hot-Pluggable Hot-Adding Memory For the hot-add feature to work on the ProLiant DL760 G2 server, the operating system must have driver support. Refer to “Installing HP Drivers and Utilities” in Chapter 8 for details on installing HP software. HP recommends having all DIMMs that will be added available before beginning this procedure. CAUTION: A redundant memory configuration is required when performing Hot Plug RAID Memory functions.
Installing Hardware Options, Hot-Pluggable To install additional DIMMs in the server, you must add them in bank pairs across all five of the memory cartridges, one cartridge at a time. You must add memory and bring the cartridge back online before taking the next cartridge offline. 1. Begin with memory cartridge 1: a. Unlock the cartridge and slide it out of the server following the procedure in the “Removing the Memory Cartridge” section of this chapter.
Installing Hardware Options, Hot-Pluggable f. The system will rebuild and verify the data on the DIMMs in the memory cartridge as the cartridge power LEDs are blinking. This process is complete when the cartridge power LED is illuminated solid green, and the cartridge is online. g. Memory cartridge 1 is online but the newly installed memory has not been activated. The DIMM status LEDs for the newly installed DIMMs will be blinking.
Installing Hardware Options, Hot-Pluggable Hot-Upgrading Memory For the hot-upgrade feature to work on the ProLiant DL760 G2 server, the operating system must have driver support. Refer to “Installing HP Drivers and Utilities,” in Chapter 8 for details on installing HP software. HP recommends having all DIMMs that will replace existing DIMMs available before beginning this upgrade procedure. An upgrade is replacing smaller size DIMMs with larger size DIMMs.
Installing Hardware Options, Hot-Pluggable To upgrade memory, replace existing DIMMs with new ones in bank pairs across all five of the memory cartridges, one cartridge at a time. You must add memory and bring the cartridge back online before taking the next cartridge offline.
Installing Hardware Options, Hot-Pluggable f. Lock the memory cartridge in place by rotating the cartridge lock clockwise to the locked position. g. The system will rebuild and verify the data on the DIMMs in the memory cartridge as the cartridge power LEDs are blinking. This process is complete when the cartridge power LED is illuminated solid green, and the cartridge is online. h. Memory cartridge 1 is online but the newly installed memory has not been activated.
Installing Hardware Options, Hot-Pluggable Non-RAID Memory Support Non-RAID memory configuration is now more user-friendly in the ProLiant DL760 Generation 2 Server with SmartStart 6.4 and ROM dated 4/21/03 and higher. CAUTION: Running the system in non-RAID memory configuration leaves the system unprotected from multi-bit errors. IMPORTANT: You cannot perform a hot replace, hot add, or hot upgrade of memory if the system is in a non-redundant memory configuration.
Installing Hardware Options, Hot-Pluggable Installing Hot-Plug Hard Drives The following sections provide an overview for installing hot-plug SCSI hard drives. The ProLiant DL760 G2 server supports up to four 1-inch Ultra3 or Ultra320 Single Connector Assembly (SCA) hot-plug hard drives. Ultra320 hard drives will run at Ultra3 speeds unless you install an optional Ultra320 Array Controller and the Twisted Pair Cable Array Bypass kit included with the system.
Installing Hardware Options, Hot-Pluggable The following illustration shows the media module populated with four 1-inch hard drives, an IMD, a diskette drive, and a CD-ROM drive.
Installing Hardware Options, Hot-Pluggable Hot-Plug SCSI Hard Drive LED Indicators The hot-plug SCSI hard drive LEDs, located on each physical drive, are visible on the front of the server or external storage unit. They provide (1) Activity, (2) Power/Online, and (3) Fault status for each corresponding drive when configured as part of an array and attached to a powered-on controller. Their behavior may vary, depending on the status of other drives in the array.
Installing Hardware Options, Hot-Pluggable Figure 5-11: SCSI hard drive LEDs HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Bryce Miller File Name: f-ch5 Installing Options-Hot Pluggable.
Installing Hardware Options, Hot-Pluggable Guidelines for Installing Hot-Plug SCSI Hard Drives Follow these guidelines when adding SCSI hard drives: • A maximum of four 1-inch Ultra3 SCSI drives may be added in the media module. Ultra320 hard drives will run at Ultra3 speeds unless you install an optional Ultra320 Array Controller and the Twisted Pair Cable Array Bypass kit included with the system.
Installing Hardware Options, Hot-Pluggable Installing a Hot-Plug SCSI Hard Disk Drive CAUTION: Before adding or removing any hot-plug SCSI drives, consult your operating system instructions. Failure to do so could result in loss of data or damage to equipment. To install a hot-plug SCSI hard drive: 1. Remove the blanking panel in an unused drive bay by pushing the side of the retaining clip inward (1), and then pull the blanking panel outward (2). Figure 5-12: Removing a hard-drive blanking panel 2.
Installing Hardware Options, Hot-Pluggable 3. Insert the new hot-plug drive into the empty drive bay, pushing until the unit is securely seated (1). 4. Secure the hot-plug drive in the drive cage by swinging the ejector lever inward (2), as shown in Figure 5-13. Figure 5-13: Installing a SCSI hard drive Guidelines for Replacing Hot-Plug SCSI Hard Drives You should be able to hot-plug a drive during normal activity.
Installing Hardware Options, Hot-Pluggable Advanced Data Guarding When a disk drive is hot-plugged, although the system is functionally operational, the disk subsystem may no longer be fault tolerant. Fault tolerance will be lost until the removed drive is subsequently replaced and the rebuild operation is completed. This procedure takes several hours, even if the system is not busy while the rebuild is in progress.
Installing Hardware Options, Hot-Pluggable • Never turn a disk enclosure off while the initiator or controller is powered on or active. Doing so can cause the initiator or controller to mark the drives as “failed.” This action can result in permanent data loss. • If a drive is replaced while the system is off, it may be necessary to rebuild the replaced drive. Follow the instructions on the screen or the instructions outlined in the system reference guide.
Installing Hardware Options, Hot-Pluggable Installing a StorageWorks Hot-Plug Tape Drive To install a StorageWorks hot-plug tape drive into the drive cage: 1. StorageWorks hot-plug tape drives require two drive bays for installation, so you must remove two drive blanks. Remove the drive blank from hot-plug drive bays two and three. Refer to “Installing a Hot-Plug SCSI Hard Disk Drive” in this chapter. 2. Repeat step 1 to remove a second drive blank. 3.
Installing Hardware Options, Hot-Pluggable Installing a Hot-Plug Power Supply The ProLiant DL760 G2 server ships with two hot-plug power supplies. The system power in the ProLiant DL760 G2 server does not have to be shut off to replace one of the power supplies. WARNING: To reduce the risk of electric shock or damage to the equipment: • Install the power supply before connecting the power cord to it. • Unplug the power cord before removing the power supply from the server.
Installing Hardware Options, Hot-Pluggable To replace a hot-plug power supply with the system power on: 1. Remove the power cord from the power supply to be replaced, then release the power cord clamp. Figure 5-15: Removing the power cord HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Bryce Miller File Name: f-ch5 Installing Options-Hot Pluggable.
Installing Hardware Options, Hot-Pluggable 2. Squeeze upward on the release in the middle of the power supply handle (1). 3. Rotate the power supply handle downward (2) and slide the supply out of the chassis (3) as shown in Figure 5-16. NOTE: When you remove the power supply, a spring-loaded trap door closes to block the opening. This door preserves the air path required to cool the internal components of the server. Figure 5-16: Removing a power supply 4.
Installing Hardware Options, Hot-Pluggable 6. Slide the hot-plug power supply into the power supply cage until the supply is seated securely (1). This action automatically pushes the spring-loaded trap door open. 7. Raise the handle to lock the power supply into place (2). The power supply fan starts immediately if the system is running.
Installing Hardware Options, Hot-Pluggable 8. Plug in the power cord. You can use the plastic clip to secure the AC cord to the power supply. This action prevents the plug from becoming accidentally disengaged. Figure 5-18: Securing the AC cord to the power supply 9. Be sure that the AC status LED is green. If the installation is performed with the system power on, the power supply LEDs will activate immediately.
Installing Hardware Options, Hot-Pluggable Power Supply LED Indicators Each power supply has status and AC power LEDs. Refer to Figure 5-19 and Table 5-4 for a detailed description of both indicators. Figure 5-19: Power supply LEDs Table 5-4: Power Supply LEDs Item 1 Status 2 AC Power Condition Meaning Green Normal operation Green/Amber alternating Power supply failed to restart after a prolonged fault. Green blinking Power supply will restart within 20 seconds.
Installing Hardware Options, Hot-Pluggable PCI Hot Plug I/O Expansion Boards The ProLiant DL760 G2 server supports PCI Hot Plug. PCI Hot Plug and the operating system of the server work together to allow the following hot-plug actions: • Hot-replace—Allows you to replace a failed expansion board with an identical expansion board without powering down the server.
Installing Hardware Options, Hot-Pluggable Locating the I/O Expansion Slots The I/O expansion slots are located in the I/O module and are accessed by sliding the server out of the rack and opening the I/O lid as described in Chapter 3. The I/O expansion slots are distributed among one PCI bus and five separate PCI-X buses. WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.
Installing Hardware Options, Hot-Pluggable Table 5-5: I/O Expansion Slots Slot Description Slots 1 and 2 Bus 19—Supports PCI-X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz; it is keyed for 3.3v signaling. Slots 3 and 4 Bus 15—Supports PCI-X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz; it is keyed for 3.3v signaling.
Installing Hardware Options, Hot-Pluggable PCI Hot Plug LED Indicators The PCI Hot Plug amber (1) and green (2) LEDs (shown in the following figure for one slot) provide a visual reference of the status of each slot. The LEDs are viewed from the rear of the server as shown in Figure 5-21 or by opening the I/O lid as shown in Figure 5-22.
Installing Hardware Options, Hot-Pluggable Table 5-6 provides a description and slot status for the PCI Hot Plug LEDs and button shown in Figure 5-22. Table 5-6: PCI Hot Plug LEDs and Button Amber LED 1 OK to Open Slot Condition and Status Off Slot does not require attention. On Slot requires attention. There may be a problem with the slot, the PCI board, or the driver. Check the green LED before opening the slot.
Installing Hardware Options, Hot-Pluggable PCI Hot Plug Operating System Support Software support is an integral part of PCI Hot Plug. HP, in partnership with Microsoft, Caldera, and SCO has developed PCI Hot Plug software support for each operating system. You can use either the PCI Hot Plug button on the server or your operating system PCI Hot Plug software to control the PCI Hot Plug slots.
Installing Hardware Options, Hot-Pluggable Microsoft Windows 2000 Supported PCI Hot Plug Functionality PCI Hot Plug support within Microsoft Windows 2000 provides full PCI Hot Plug capability including: • Hot-add • Hot-replace • Hot-removal • Hot-upgrade PCI Hot Plug operations can be initiated through the use of the PCI/PCI-X slot power buttons or the Windows 2000 Eject/Remove Hardware applet that is accessed through the Windows Status box.
Installing Hardware Options, Hot-Pluggable Microsoft Windows Server 2003 Supported PCI Hot Plug Functionality PCI Hot Plug support within Microsoft Windows Server 2003 provides full PCI Hot Plug capability including: • Hot-add • Hot-replace • Hot-removal • Hot-upgrade PCI Hot Plug operations can be initiated through the use of the PCI/PCI-X slot power buttons or the Windows Server 2003 Eject/Remove Hardware applet that is accessed through the Windows Status box.
Installing Hardware Options, Hot-Pluggable SCO/Caldera UnixWare Supported PCI Hot Plug Functionality HP support of PCI Hot Plug within Caldera Open UNIX 8 and SCO UnixWare 7.1.1 or later, provides full PCI Hot Plug capability for most PCI expansion boards including: • Hot-add • Hot-replace • Hot-removal • Hot-upgrade You can eliminate downtime when you replace faulty expansion boards, upgrade your systems, and dynamically add new expansion boards. IMPORTANT: SCO UnixWare 7.1.
Installing Hardware Options, Hot-Pluggable The device driver interface specification defines how device drivers communicate with the SCO UnixWare operating system. The SCO UnixWare DDI-8 and other device driver interfaces are enhanced to provide the functions for adding or removing driver instances and suspending or resuming operation in conjunction with hot-plug operations.
Installing Hardware Options, Hot-Pluggable Adding PCI Hot Plug Expansion Boards The PCI/PCI-X slots of the ProLiant DL760 G2 I/O board are hot-plug-capable and support a variety of industry-standard expansion boards. For a list of supported I/O expansion boards, refer to the HP QuickSpecs for the ProLiant DL760 G2 servers: www.hp.
Installing Hardware Options, Hot-Pluggable 4. Press the top (1) of the appropriate expansion slot release lever and open the lever toward the rear (2) of the expansion slot. 5. Remove the expansion slot cover (3). Figure 5-23: Preparing the expansion slot for installation HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Bryce Miller File Name: f-ch5 Installing Options-Hot Pluggable.
Installing Hardware Options, Hot-Pluggable 6. Insert the PCI/PCI-X expansion board into the appropriate expansion slot, pushing firmly until the board is securely seated (1). 7. Close the expansion slot release lever from the rear of the unit to secure the board (2). Be sure that the lever latches into the closed position.
Installing Hardware Options, Hot-Pluggable HP has designed a self-latching slot-keeper feature to accommodate full-length expansion boards. Be sure that the V-shaped slot-keeper tabs on the plastic expansion board guide are positioned over the forward end of the expansion board. Using the slot-keepers is especially important when expansion boards are added or when the server is moved. Figure 5-25: Full-length self-latching slot-keeper feature 8. Properly connect the expansion board I/O cable.
Installing Hardware Options, Hot-Pluggable 9. Activate power to the slot through the PCI Hot Plug software application or by pressing the PCI Hot Plug button above the corresponding I/O expansion slot. Figure 5-26: Activating the PCI Hot Plug Button 10. Check the amber and green LEDs for slot status. The green LED will flash during the power-up transition and will remain lit when the power-up process is complete.
Installing Hardware Options, Hot-Pluggable Removing or Replacing a PCI Hot Plug Expansion Board To remove or replace a PCI Hot Plug expansion board: 1. Open the I/O lid of the server. 2. If the PCI Hot Plug green LED is on, power down the slot by pressing the PCI Hot Plug button corresponding to the slot or by using a PCI Hot Plug software application. Wait until the flashing green LED is off. For more information about PCI Hot Plug LEDs, refer to “PCI Hot Plug LED Indicators” earlier in this chapter.
Installing Hardware Options, Hot-Pluggable 4. Press the top (1) of the appropriate expansion slot release lever and open the lever toward the rear (2) of the expansion slot. 5. Unseat the expansion board by pulling up on the plastic tab (3) and lift the board out of the server (4). Figure 5-27: Removing an I/O expansion board 6. If you are only removing the board, install an expansion slot cover. Close the slot release lever. Ensure that the lever latches into the closed position. 7.
Installing Hardware Options, Hot-Pluggable Replacing Hot-Plug Fans The ProLiant DL760 G2 server ships with two hot-plug fans. Fan 1 is closest to the rear of the server. Each fan has the following LED that indicates the status of the fan: • When the hot-plug fan LED is green, the fan is installed and working properly. • When the hot-plug fan LED is amber, the fan needs attention or is not installed. Figure 5-28: Hot-plug fan LEDs CAUTION: Never remove both hot-plug fans while the server is powered up.
Installing Hardware Options, Hot-Pluggable The ProLiant DL760 G2 server comes equipped with fan attention LEDs located on the front of the server as shown in Figure 5-29. Figure 5-29: Fan attention LEDs Item 5-58 Description 1 Hot-plug fan 1 attention LED 2 Hot-plug fan 2 attention LED HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Bryce Miller File Name: f-ch5 Installing Options-Hot Pluggable.
Installing Hardware Options, Hot-Pluggable To replace a hot-plug fan: 1. Open the I/O lid. 2. Squeeze the locking latch with your fingers (1), and lift the failed hot-plug fan out of the I/O module (2). Figure 5-30: Removing a hot-plug fan HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Bryce Miller File Name: f-ch5 Installing Options-Hot Pluggable.
Installing Hardware Options, Hot-Pluggable 3. Lower the new hot-plug fan into the I/O module until it rests on the I/O board connector, while holding the locking latch. Push the fan into the connector. The fan locking latch will lock into place. Figure 5-31: Installing a new hot-plug fan 4. Be sure that the LED is green, and close the I/O lid. 5-60 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Bryce Miller File Name: f-ch5 Installing Options-Hot Pluggable.
6 Cabling the Server This chapter provides information about how to cable a ProLiant DL760 G2 server. HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: g-ch6 Cabling the Server.
Cabling the Server Cable Connectors Figure 6-1 identifies the peripheral connectors on the back of the server. Figure 6-1: Rear panel connectors Item Description 1 External VHDCI SCSI connector 2 Video port 3 Keyboard connector 4 Mouse connector 5 Serial connector NOTE: The external VHDCI SCSI connector only supports external SCSI tape drives. 6-2 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: g-ch6 Cabling the Server.
Cabling the Server WARNING: To reduce the risk of electric shock or damage to the equipment: • Install the power supply before connecting the power cord to the power supply. • Unplug the power cord before removing the power supply from the server. • If the system has multiple power supplies, disconnect power from the system by unplugging all power cords from the power supplies. • Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Cabling the Server 2. Secure the AC cord with the retention clip provided on the power supply, as shown in the following figure, to prevent the cord from being accidentally disengaged. Figure 6-2: Securing the power cord with the clip provided 3. Bundle all of the cables, including the power cables, and secure them to the cable management arm using the attached Velcro loops.
Cabling the Server 4. To route cables to the other side of the rack, attach the bundled cables to the cable support and join the other cables in the opposite cable channel. 5. Extend the bundled cables down the cable channel of the rack. NOTE: When the cable bundle on the back of the server exceeds 2 inches in diameter, use the HP high-capacity cable management arm. This option is designed for complex rack installations that include a large number of cables.
7 Server Power This chapter provides information about the operation of the server power supplies. The purpose of this chapter is to guide you through the sequence of events that follows the first-time power-up of the system. The first time you power up the system, you must to follow these steps in the order they are presented here. After these steps have been performed, you may need to revisit this chapter in the future to reinstall a particular component or to make changes to configuration settings.
Server Power System Power Overview The system power in the ProLiant DL760 G2 server does not shut off completely with the front panel Power On/Standby switch. The two modes of the power switch are on and standby, rather than on and off. The Standby position removes power from most of the electronics and the drives, but portions of the power supply, the IMD, the system interlock circuitry, and some internal circuitry remain active.
Server Power Power Supplies The ProLiant DL760 G2 server supports two hot-plug, redundant power supplies. Refer to Chapter 5 to replace a power supply. Figure 7-1: Numbering of power supplies Item Description 1 I/O module 2 Power Supply 1 3 Power Supply 2 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: h-ch7 Server Power.
Server Power Power Supply LED Indicators Each power supply has status and AC power LEDs. Refer to Figure 7-2 and Table 7-1 for a detailed description of both indicators. Figure 7-2: Power supply LEDs Table 7-1: Power Supply LEDs Item 1 Status 2 AC Power Condition Meaning Green Power supply is operating normally. Green/Amber alternating Power supply failed to restart after a prolonged fault. Green blinking Power supply will restart within 20 seconds. Amber Fault detected in this power supply.
Server Power System Interconnect Status Indicators To prevent damage to critical system components, the ProLiant DL760 G2 server will not power up if the server detects that certain components are not installed or are installed incorrectly. The ProLiant DL760 G2 server comes equipped with system interconnect indicators that provide a closed-loop checking mechanism for verifying proper component mating and interconnections between critical server components.
Server Power If an interconnect status indicator light is on, reseat the component represented by the indicator. Refer to Appendix D for detailed LED descriptions. Refer to the hood labels for component location. IMPORTANT: To check system interconnect status indicator LEDs, place the server in Standby mode with the power supplies plugged in. If the interconnect check light is illuminated on the front of the server, refer to the interconnect LEDs on the top of the server.
Server Power Powering Up the Server When you power up the server, it will go through the following “Server Power” and “Power-On Self-Test” sequences. Record any discrepancies and any error messages that display. Be sure that the server is safely installed in an adequate environment before powering up for the first time. Server Power Be sure that power is supplied to each power supply on the back of the server. The IMD will be illuminated if the machine has power. 1.
Server Power 2. Check the system power LED: — The system power LED (1), as shown in Figure 7-5, should blink to indicate that the system is trying to power up. If the LED does not blink when the power button is pressed, then one of the system components is improperly installed, or there is no main power applied to the system power supplies.
Server Power 7. Watch for memory system initialization. As the system initializes, the memory cartridge power LEDs on all five memory cartridges begin blinking. After the memory system is initialized, all memory cartridges power LEDs will illuminate solid. 8. The server begins the Power-On Self-Test (POST) sequence. The IMD displays each step of the POST sequence. Power-On Self-Test As the POST process continues during server power-up, you need to: 1. Check for the IMD messages about: a. Server name b.
Server Power 6. Check the monitor for ROM family and date. The system briefly displays the F1 prompt to open the Memory Configuration Manager. Figure 7-6: System F1 prompt 7-10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: h-ch7 Server Power.
Server Power Press the F1 key to enter the Memory Configuration Manager. This ROM-Based tool (shown in Figure 7-7) is used to examine and upgrade your server memory configuration. Figure 7-7: Memory Configuration Manager HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: h-ch7 Server Power.
Server Power 7. Check the monitor for processor initialization information. Each processor is listed as it initializes. 8. Check the monitor for controller information. The system briefly displays the F8 prompt after each controller POSTs to open the Option ROM Configuration for Arrays (ORCA). 9. The system briefly displays the F9 and F10 prompts. Figure 7-8: System prompts Press the F9 key to start the ROM-Based Setup Utility (RBSU) or the F10 key to start the System Maintenance Menu (SMM).
Server Power 10. Be sure that each green PCI Hot Plug LED is illuminated for each PCI/PCI-X I/O expansion slot (viewable from inside and outside the chassis). To check the inside LEDs, open the I/O lid. If any LEDs are not on, power down the server and be sure that the following statements are true: — Each slot has an expansion board or a slot cover. — Each slot release lever is closed. — The expansion boards are properly seated. If necessary, try removing and reseating the boards.
8 Configuring the Server This chapter discusses how to configure the ProLiant DL760 G2 server by setting up the server environment, setting up the hard drive SCSI array, installing the operating system, and installing HP drivers and utilities. HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: i-ch8 Configuring the Server.
Configuring the Server Setting Up the Base Environment The ProLiant DL760 G2 comes equipped with updateable, “intelligent” ROM-based configuration utilities that display and modify the system configuration settings of the server. When the server is powered up for the first time, the server will automatically run an enhanced auto-configuration process, or you may manually configure the server using new ROM-based enhancements described in the following sections.
Configuring the Server If the system memory is installed in an unsupported configuration, then the Memory Configuration Error Diagnostics screen is displayed. For details on memory configuration errors during POST, refer to Appendix E. After the operating system default selection has been accepted or has been set manually using the ROM-Based Setup Utility (RBSU), and the system is rebooted, the boot option screen is displayed.
Configuring the Server Manual Configuration Pressing the F9 key when prompted during POST launches RBSU, from which you are guided through the following manual setup process: 1. Set the language of the server. Figure 8-3: Setting the language in RBSU 8-4 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: i-ch8 Configuring the Server.
Configuring the Server 2. Set the operating system of the server. Figure 8-4: Setting the operating system in RBSU 3. After the language and operating system are set, press the F10 key to exit RBSU and reboot the server. NOTE: You must select a new Primary Boot Controller using the Boot Controller menu before exiting from RBSU if your boot drives are not attached to the embedded array controller.
Configuring the Server Accessing the System Maintenance Menu The System Maintenance Menu is embedded into the system ROM and replaces the legacy System Partition functionality that was supported on previous ProLiant servers. SMM can be run by pressing the F10 key at the end of system boot, just before the operating system is loaded from the hard disk, as shown in Figure 8-5 and Figure 8-6.
Configuring the Server Figure 8-6: System prompts after normal POST HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: i-ch8 Configuring the Server.
Configuring the Server System Maintenance Menu After you press the F10 key at the end of POST, the System Maintenance Menu screen is displayed, as shown in Figure 8-7. Figure 8-7: System Maintenance Menu The System Maintenance Menu provides the option to run the following utilities: 8-8 • Setup Utility—Runs the RBSU. • Inspect Utility—Runs the ROM-Based Inspection Utility. Use this utility to view system information and save it to a file on a diskette.
Configuring the Server ROM-Based Setup Utility When you select Setup Utility in the System Maintenance Menu, the system will execute RBSU. The main RBSU screen is shown in Figure 8-8. NOTE: For more information on RBSU refer to the ROM-Based Setup Utility User Guide available on the Documentation CD.
Configuring the Server ROM-Based Inspect Utility When you select Inspect Utility in the System Maintenance Menu, the system executes the ROM-Based Inspect Utility as shown in Figure 8-9. Figure 8-9: ROM-Based Inspect Utility This utility allows you to view system configuration information and save this information as a snapshot to a file on a diskette. 8-10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: i-ch8 Configuring the Server.
Configuring the Server ROM-Based Diagnostic Utility When you select Diagnostic Utility in the System Maintenance Menu, the system executes the ROM-Based Diagnostic Utility as shown in Figure 8-10. Figure 8-10: ROM-Based Diagnostic Utility The Diagnostic Utility supplies a preboot method for quickly checking the validity of the three major subsystems of the server needed to boot an operating system. The three tests are: • Memory Diagnostic—Tests of all the memory in the system.
Configuring the Server Memory Diagnostics When you select Memory Diagnostic from the ROM-Based Diagnostic Utility menu, the diagnostic runs until completion or until you press the ESC key to exit. The memory diagnostic is the same system memory test that runs automatically during POST on the first-time power-up of the server. This test uses the maximum number of processors installed in the system to test all memory installed.
Configuring the Server CPU Diagnostic The CPU diagnostic checks the registers and multiprocessing capability of each of the system processors. The CPU diagnostic runs two tests on each processor: • Testing of all the 16-bit and 32-bit registers • Testing of all the flags for all processors If there are no processor errors, then “OK” status is displayed next to the processor information. If there is an error, then an “X” status is displayed next to the processor information.
Configuring the Server Boot Disk Diagnostic The boot disk diagnostic can be used to verify the presence and readiness of a primary boot controller. If a controller is present and ready, the test also checks for a valid operating system boot sector. All three of these tests should pass in the case where a bootable operating system is installed on the server. If any of the tests fail, there will be a problem booting the server.
Configuring the Server Configuring the Drive Array Controller If you are using a simple SCSI controller to boot from the internal drives, disregard this section and proceed to the “Installing the Operating System” section later in this chapter. If you are using a Smart Array 5i Controller or an array controller installed into a PCI/PCI-X slot to boot from the internal drives, the first time the system is powered up, you must create the logical drive (or drives) in the RAID array.
Configuring the Server The location of the external SCSI connector (1) is shown in the following figure. Figure 8-14: External VHDCI SCSI Connector (tape port) NOTE: The external VHDCI SCSI connector supports only external SCSI tape drives. Alternatively, an Ultra3 SCSI RAID controller can be installed in any PCI/PCI-X slot, bypassing the Smart Array 5i Controller.
Configuring the Server Option ROM Configuration for Arrays After the POST sequence successfully concludes, the server executes the option ROMs. An option ROM is the code programmed in the read-only memory (ROM) of any PCI expansion boards or embedded devices that are installed in the server. Option ROMs allow you to make hardware configuration changes for each PCI expansion board.
Configuring the Server Accessing ORCA After the system has completed POST, press the F8 key for custom configuration or the F7 key to accept the default configuration when prompted to do so. The F7 option will only be presented for the unconfigured boot controller. The ORCA main menu is displayed if the F8 key is pressed. Figure 8-15: ORCA main menu 8-18 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: i-ch8 Configuring the Server.
Configuring the Server Using ORCA To configure the drive array controller: CAUTION: If you have installed any previously used hard drives in the ProLiant DL760 G2 server, you must delete any array configuration information that those drives contain. Doing so destroys any data on those hard drives. 1. If you have any previously used hard drives installed in the server, select View Logical Drive, and then press the Enter key to view the configuration of the drives.
Configuring the Server Array Configuration Utility The Array Configuration Utility (ACU) is an easy-to-use graphical configuration utility to help set up and change drive array configurations. It can be used to configure the standard internal drive controller and any option controller boards that are installed.
Configuring the Server Starting the Array Configuration Utility The ACU software can be run from CD or from within supported operating systems. Running ACU from the SmartStart CD The ProLiant DL760 G2 server is shipped with the ACU on the SmartStart CD. Start the utility as described in the following procedure. If, for any reason, you cannot start the utility as described here, the utility is available in a variety of locations. 1. Power off the server, if necessary, then power on the server. 2.
Configuring the Server Running ACU from the Operating System If the server that you are configuring is running in Windows 2000, Windows Server 2003, or Linux, you can install and run the configuration utility online: • Windows 2000 and Windows Server 2003—When you install the ProLiant Support Pack for Windows 2000 and the ProLiant Support Pack for Windows Server 2003, the ACU is automatically installed on the server.
Configuring the Server Extending Logical Drives — Operating Systems The following operating systems support logical drive extension: • Microsoft Windows 2000 with Service Pack 3 • Microsoft Windows Server 2003 If the operating system is not listed, check the operating system documentation or contact the operating system vendor before extending logical drives.
Configuring the Server Array Configuration Replicator Utility The Array Configuration Replicator (ACR) utility enables you to configure Smart Array controllers remotely on a target server. ACR is part of the SmartStart Scripting Toolkit. ACR creates a configuration script file containing the array controller configuration information. ACR can then read this configuration information from a script file and apply the configuration to the controllers in the target server.
Configuring the Server Installing the Operating System If you are installing the operating system using the SmartStart CD, configure it by using the instructions in the following section. NOTE: In this chapter, configuring the server means creating partitions on the hard drive, installing HP utilities, and installing the operating system.
Configuring the Server 4. Reboot the server from the SmartStart CD. 5. Follow the screen prompts. 6. Install Insight Manager 7 when prompted by SmartStart. When the CD-ROM busy LED is lit, the SmartStart installation sequence begins. NOTE: Refer to the ProLiant Essentials Foundation Pack for instructions about using SmartStart. NOTE: To manage the system, refer to the Management CD provided in the ProLiant Essentials Foundation Pack that was shipped with your server.
9 Software Management HP provides several tools that aid in managing and maintaining the ProLiant DL760 G2 server: • Integrated Management Display (IMD) • Integrated Management Log (IML) • Insight Manager 7 • Survey Utility • Array Configuration Utility (ACU) HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: j-ch9 Software Management.
Software Management Integrated Management Display The Integrated Management Display (IMD) is an integrated 16x4 character display mounted on the front of the server. This display provides easy-to-use, menu-driven access to server information. The following sections supply information about configuring, navigating, and using the IMD menus. Configuring the Integrated Management Display The IMD can be configured to display a variety of menus that you can customize to meet your specific needs.
Software Management To run the RBSU: 1. Boot the computer and at the prompt press the F9 key. 2. Select Server Asset & IMD Text and press the Enter key. 3. Scroll down to select the area of IMD text you would like to change and press the Enter key. Figure 9-1: IMD setup using RBSU 4. Highlight the field to be modified. You must press the Enter key to edit the highlighted item, and then type the text for that field. After entering the text, press the Enter key to accept the modifications.
Software Management 8. Press the F10 key at the prompt to confirm the exit from RBSU. The changes you have entered will not be displayed on the Display Panel until you reboot the computer. Standard IMD fields are defined in the “Navigating the Menus” section later in this chapter. Setup with the Integrated Management Display Utility After installing the hardware and software, you can configure the Integrated Management Display using the Integrated Management Display Utility.
Software Management Customizing Management Display Fields You can customize many of the fields shown on the IMD. The following sections define each of the menu choices and include examples of some fields. Idle Screen Text After the display has been idle for five minutes, the IMD shows the default screen text in Figure 9-2. Figure 9-2: Idle screen text You can change the idle screen text by entering up to 3 lines, with no more than 16 characters on each line.
Software Management Custom Menu Item Custom Menu Item is a user-defined field for customizing a server. This one-line field can hold up to 14 characters. If text is entered in this field, the text displays as another choice in the main menu. Custom Menu Screen The Custom Menu screen is a user-defined field for customizing the server. You can enter up to 4 lines of 14 characters each. Server Information Server Name Enter up to 2 lines of no more than 14 characters each.
Software Management Server Other Enter any additional information about the server that might be helpful. You can enter up to 2 lines of 14 characters each. For example, enter the server serial number in this field. Administrator Information Administrator Name The Administrator Name field contains the name of the system administrator. You can enter up to 2 lines of no more than 14 characters each.
Software Management Service Contact Phone Number The Service Contact Phone Number field contains the phone number of the service provider. Enter up to 2 lines of no more than 14 characters each. Service Contact Pager Number The Service Contact Pager Number field contains the pager number of the service provider. Enter up to 2 lines of no more than 14 characters each. Service Contact Other This is a user-defined field. You can enter any additional service information, such as the service contract number.
Software Management Bootblock Date The Bootblock Date is the month, date, and year of the current server Bootblock. Memory The Memory field shows the total memory of the server installed at boot. PCI Slot There is a PCI Slot field for each of the PCI slots. This field displays the slot information at boot. System Processor There is a System Processor field for each of the processors installed on the server. The System Processor field shows the processor speed and other details about the processor.
Software Management Navigating the Menus The IMD is menu-driven and designed to be easy to use. The following sections provide information about how to navigate and use the menus. Normal Run-Time Behavior After configuring the display and rebooting the server, a series of server POST operations is displayed. The first screen you see after rebooting the server shows the model number and IMD firmware revision of your display, then the POST screen is displayed.
Software Management Display Symbols Three display symbols enable you to indicate your menu options. These symbols are the Up, Down, and Selector arrows. Table 9-1: Integrated Management Display Symbols Type of Symbol Symbol Meaning Right Arrow Selector arrow shows the current menu item. Press Enter on the IMD to select the menu item to the right of this arrow. Up Arrow If present in the upper right corner, this arrow indicates that previous information exists.
Software Management Navigation To navigate through the menus, use the four buttons shown in the following figure. The up (3) and down (2) arrow keys allow you to move through the menu screens and choose menu items. The right button (4) acts as an Enter key and allows you to travel down through the menus. The left button (1) acts as an Escape key and allows you to travel back up the menu.
Software Management System Behavior with Error Events If there is an F1 error condition after system POST, the IMD flashes the message in Figure 9-4. Figure 9-4: New event message You must scroll through each screen of the event information menu before the IMD allows you to move on to other menu choices. The display will not allow you to escape from the Unviewed Events section until you have examined all of the information stored in this section.
Software Management Menu Structure The following outline shows the four elements of each IMD menu and submenu in the order in which they are displayed: Events • Event List Administration Information • Server Information — Server Name — Server Asset Tag — Primary Operating System — Server Other • Administrator Information — Administrator Name — Administrator Phone — Administrator Pager — Administrator Other • Service Information — Service Contact Name — Service Contact Phone Number — Service Contact
Software Management System Information • ROM • Bootblock Date • Memory • PCI Slot • System Processor Contrast • Contrast Other Info Integrated Management Log The IML records system events and stores them in an easily viewable form. The IML improves serviceability of an HP server by recording hundreds of events when service is required. The IML marks each event with a time stamp with one-minute granularity.
Software Management Multiple Ways of Viewing the Integrated Management Log You can view an event in the IML in one of three ways: • From the IMD • From within Survey Utility • From within Insight Manager 7 NOTE: You can only view the event list on the IMD; you cannot print it. Events are shown in a shorter form on the display than in Insight Manager 7.
Software Management Viewing the IML with the Survey Utility The Survey Utility is an online information-gathering agent that runs on servers, gathering critical hardware and software information from various sources, and saving it as a history of multiple sessions. This utility runs only under Microsoft Windows Advanced Server Limited Edition. It was developed to allow you to resolve problems without taking the server offline, thus maximizing server availability.
Software Management Viewing the IML with Insight Manager 7 Insight Manager 7 is a server management tool capable of in-depth fault, configuration, and performance monitoring of hundreds of HP servers from a single management console. To view the IML from Insight Manager 7: 1. Select the appropriate server, and then select View Device Data. Figure 9-5: Insight Manager 7 Summary 2. The selected server is displayed with buttons around its perimeter. 3. Select Recovery, then Integrated Management Log.
Software Management Figure 9-6: Integrated Management Log 4. If a failed component has been replaced, select the event from the list, then click Mark Repaired. You can only view the list from the Recovery, Integrated Management Log screen as described in the preceding steps. To print the IML: 1. From Insight Manager 7, select the appropriate server. The selected server is displayed with buttons around its perimeter. 2. Select Configuration, Recovery, and click Print.
Software Management Insight Manager 7 Insight Manager 7 is a server management tool capable of in-depth fault, configuration, and performance monitoring of hundreds of HP servers from a single management console. System parameters that are monitored describe the status of all key server components. Figure 9-7: Insight Manager 7 By being able to view the events that may impact these components, you can take immediate action. You can view and print the event list from within Insight Manager.
Software Management Survey Utility The Survey Utility is a serviceability tool for Microsoft Windows 2000, Windows Server 2003, Caldera UNIX, and Linux that delivers online configuration capture and comparison information to maximize server availability. The utility is available on the Management CD in the ProLiant Essentials Foundation Pack, or on the HP website: www.hp.com NOTE: Refer to the Management CD for information about installing and running the Survey Utility.
Software Management Array Configuration Utility The Array Configuration Utility (ACU) software for Smart Array controllers, the StorageWorks RAID Array 4x00 family of products, and the StorageWorks MSA1000 controller makes it easy to configure and expand disk drive arrays remotely. This Web-based tool is intuitive; by using its Configuration Wizards, an array controller can be set-up and ready to use in minutes.
Software Management Step 2—Running ACU as a Service With Remote Accessibility During installation (or later by running setup), choose to install ACU as a service with remote accessibility. The first time the ACU is run, if you have not already set up the Web agent password, ACU will launch an applet for setting up the passwords. You must have an administrator password set up to run ACU as a service. To access ACU with a Web browser: 1.
Software Management The Device Home Page is the first page displayed when you access the device at port 2301. This page displays available HP Web-enabled services. To use ACU, you must log on as administrator. To log on as administrator: 1. Click the Login link to access the Account Login screen. 2. In the User field, select administrator. 3. In the Password field, enter the administrator password. 4. Click OK to return to the Device Home Page.
A Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your ProLiant DL760 G2 server is assigned a HP series number. The HP series number for this product number can be found on the Regulatory Compliance label, along with the required approval markings and information. The Regulatory Compliance label is located on the top cover of the server.
Regulatory Compliance Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Regulatory Compliance Notices Canadian Notice (Avis Canadien) This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Regulatory Compliance Notices Japanese Notice BSMI Notice A-4 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: k-appa Regulatory Compliance Notices.
Regulatory Compliance Notices Laser Devices All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.
Regulatory Compliance Notices Power Cords The power cord set included in your server meets the requirements for use in the country where you purchased your server. If you need to use this server in another country, you should purchase a power cord that is approved for use in that country. The power cord must be rated for the product and for the voltage and current marked on the product’s electrical ratings label.
Regulatory Compliance Notices Battery Replacement Notice Your computer is provided with a lithium manganese dioxide, a vanadium pentoxide, or an alkaline internal battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Unless specific replacement instructions are provided as part of this guide, replacement is to be done by an authorized service provider using the spare designated for this product.
B Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor can damage system boards or other static-sensitive devices. This type of damage can reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: • Avoid hand contact by transporting and storing products in static-safe containers.
Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
C Server Error Messages POST Error Messages All Power-On Self-Test (POST) error messages provided for this server are included in the HP Servers Troubleshooting Guide. For a complete listing of possible error messages generated during POST, along with steps to take to correct each problem, refer to the HP Servers Troubleshooting Guide. NOTE: The HP Servers Troubleshooting Guide is located on the Documentation CD included with the server.
D LED Indicators and Switches LED Indicators Status LEDs are located on the front, back, and inside of your server. These LEDs communicate the current status of varying aspects of the server components and operations, thus aiding you in diagnosing problems. The following ProLiant DL760 G2 server LEDs are explained in this chapter.
LED Indicators and Switches System Power LED Indicator Figure D-1 shows the location of the system power LED (1). Figure D-1: System power LED D-2 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: n-appd LED Indicators and Switches.
LED Indicators and Switches Auxiliary Power LED Indicator Figure D-2 shows the location of the auxiliary power LED (1) on the I/O board. Figure D-2: Auxiliary power LED HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: n-appd LED Indicators and Switches.
LED Indicators and Switches System Interconnect LED Indicators To prevent damage to critical system components, the ProLiant DL760 G2 server will not power up if it detects that certain components are not installed or are installed incorrectly. The system interconnect LEDs provided with ProLiant DL760 G2 servers provide a closed-loop checking mechanism for verifying proper component mating and interconnections between critical server components.
LED Indicators and Switches If a status indicator light is on, reseat the component represented by the indicator. Refer to the hood labels for component location. IMPORTANT: To check system interconnect status LEDs, place the server in standby with the power supplies plugged in. If the interconnect check light is illuminated on the front of the server, refer to the interconnect LEDs on the top of the server.
LED Indicators and Switches System Attention LED Indicators Figure D-5 shows the location of the system attention LEDs. Figure D-5: System attention LEDs Item Description 1 Interconnect check light 2 Hot-plug fan 1 attention LED 3 Hot-plug fan 2 attention LED 4 Processor board 1 attention LED 5 Processor board 2 attention LED NOTE: For information on component location, refer to the server hood labels.
LED Indicators and Switches Hot-Plug SCSI Hard Drive LED Indicators The hot-plug SCSI hard drive LEDs, located on each physical drive, are visible on the front of the server or external storage unit. They provide: (1) Activity, (2) Power/Online, and (3) Fault status for each corresponding drive when configured as a part of an array and attached to a powered-on controller. Their behavior may vary, depending on the status of other drives in the array.
LED Indicators and Switches Figure D-7: SCSI hard drive LEDs D-8 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: n-appd LED Indicators and Switches.
LED Indicators and Switches Power Supply LED Indicators Each power supply has status and AC power LEDs. Refer to Figure D-8 and Table D-1 for a detailed description of both indicators. Figure D-8: Power supply LEDs Table D-1: Power Supply LEDs Item 1 Status 2 AC Power Condition Meaning Green Normal operation Green/amber alternating Power supply failed to restart after a prolonged fault. Green blinking Power supply will restart within 20 seconds. Amber Fault detected in this power supply.
LED Indicators and Switches Hot-Plug Fan LED Indicators The ProLiant DL760 G2 server ships with two hot-plug fans. Fan 1 is closest to the rear of the server. Each fan has LEDs that indicate the following fan statuses: • Green LED—Fan is installed and working properly. • Amber LED—The fan needs attention or is not installed. Figure D-9: Hot-plug fan LEDs CAUTION: Never remove both hot-plug fans while the server is powered up. Overheating and damage to hardware could result.
LED Indicators and Switches PCI Hot Plug LED Indicators The PCI Hot Plug amber (1) and green (2) LEDs (shown in the following figure for one slot) provide a visual reference the status of each slot. The LEDs are viewed from the rear of the server as shown in Figure D-10 or by opening the I/O lid as shown in Figure D-11.
LED Indicators and Switches A description and slot status for the PCI Hot Plug LEDs and button as shown in Figure D-11 are provided in Table D-2. Table D-2: PCI Hot Plug LEDs and Button Amber LED 1 OK to Open Slot Condition and Status Off Slot does not require attention. On Slot requires attention. There may be a problem with the slot, the PCI board, or the driver. Check the green LED before opening the slot.
LED Indicators and Switches Memory Cartridge and DIMM Status LED Indicators The ProLiant DL760 G2 server has LEDs for each of the memory cartridges. These LEDs are used to determine the status of memory installed in the server.
LED Indicators and Switches LED Indicator State Definitions Table D-4 provides descriptions of various LED states of the memory cartridge LEDs.
LED Indicators and Switches Switches This section shows switch location and settings for the I/O board. I/O Board Configuration Switches The I/O board switchbank (1) is located on the front left edge of the I/O board near the system battery.
E Troubleshooting Information This appendix provides step-by-step instructions about what to try and where to go for help for the most common problems encountered during the initial Power-On Self-Test (POST). The server must complete this test each time you power up your server, before the server can load the operating system and start running software applications. If the server completes POST and attempts to load the operating system, go to “Problems After Initial Boot” later in this appendix.
Troubleshooting Information Server Startup Problems Complete these steps if the server does not start: 1. Be sure that the computer and monitor are plugged into a working 220V outlet. 2. Be sure your power source is working properly: — Check status using the system power LED. Refer to Appendix D for the location of the system power LED. — Was the momentary contact power switch pressed firmly? Refer to “Powering Up the Server” in Chapter 7 for an explanation of this operation.
Troubleshooting Information NOTE: ASR-2 can be enabled to restart your server and automatically load the operating system. If a critical error occurs, ASR-2 logs the error in the Integrated Management Log (IML) and restarts the server. The system ROM then pages the designated administrator and executes the normal restart process. 6. Restart the server. 7.
Troubleshooting Information Diagnosis Steps If your server does not power up or powers up but does not complete the POST, answer the questions in the following table to determine appropriate actions based on the symptoms observed. Based on the answers you give, you will be directed to the appropriate table immediately following. This table outlines possible reasons for the problem, options available to assist in diagnosis, possible solutions available, and references to other sources of information.
Troubleshooting Information Table E-1: Diagnosis Steps continued Question Action Question 7: Check the Memory Error and Processor Bus Fault LEDs. If no, continue to Question 8 Are there are any amber LEDs illuminated when viewed through the processor air intake area of the processor and memory module as shown in Figure E-1? If yes, check the following: • If memory was just added remove memory and retry booting the system.
Troubleshooting Information Figure E-2: Memory Configuration Manager E-6 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer: Jennifer Hayward File Name: o-appe Troubleshooting Information.
Troubleshooting Information Table E-2: Did Power Supply Turn On? Check to see if the power supply and system fans are running. Verify this visually. Answer Possible Reasons The Next Step No Power switch may not have been pressed. Press the power switch. There is no AC power. A power supply problem may exist. The power supply may not be connected or inserted properly, may have a damaged connector, or may have failed. If the server does not start, further information is needed.
Troubleshooting Information Table E-3: Did the System Power LED Indicator or the Interconnect Check Light on the Front Panel Turn On? Refer to “System Power LED Indicator” in Appendix D. Answer Possible Reasons The Next Step No The system may not be connected to AC power, or no AC power is available. Further information is needed. Go to Question 4, in Table E-1. A power supply problem may exist.
Troubleshooting Information Table E-3: Did the System Power LED Indicator or the Interconnect Check Light on the Front Panel Turn On? continued Refer to “System Power LED Indicator” in Appendix D. Yes, green If the system power LED is green, and the power supply LED is amber: If the system power LED is on, then you may assume that the AC power is connected to the power supply and is providing adequate power. • A power supply problem may exist.
Troubleshooting Information Table E-4: Is the Auxiliary Power LED Indicator On? Refer to “Auxiliary Power LED Indicator” in Appendix D for the location of this LED. IMPORTANT: The auxiliary power LED is located on the I/O board under the system fans. To check the auxiliary power LED, the server should be placed in Standby mode with the power supplies plugged in and the fans removed. Answer Possible Reasons The Next Step No The system is not connected to AC power, or no AC power is available.
Troubleshooting Information Table E-4: Is the Auxiliary Power LED Indicator On? continued Refer to “Auxiliary Power LED Indicator” in Appendix D for the location of this LED. Yes A power supply problem may exist. The power supply may not be connected or inserted properly, may have a damaged connector, or may have failed. The system interconnect LEDs have power connected and can be used for further diagnosis. Go to Table E-5. The power supply backplane may need to be replaced.
Troubleshooting Information Table E-5: Are all of the System Interconnect Status LED Indicators Off? Refer to “System Interconnect LED Indicators” in Appendix D. IMPORTANT: To prevent damage to critical system components, the ProLiant DL760 G2 server will not power up if certain components are not installed or are installed incorrectly. The system interconnect LEDs provide a closed-loop checking mechanism for verifying proper component mating between critical server components.
Troubleshooting Information Table E-5: Are all of the System Interconnect Status LED Indicators Off? continued Refer to “System Interconnect LED Indicators” in Appendix D. Yes There is a broken connection between the I/O board and the power switch. A power supply problem may exist. The power supply may not be connected or inserted properly, may have a damaged connector, or may have failed. • Check the power source to verify that an adequate supply of AC power exists.
Troubleshooting Information Table E-6: Is the IMD On or Does the Server Have Video? Answer Possible Reasons The Next Step Yes Video is available for diagnosis. Determine the next action by observing POST progress and error messages. Refer to the HP Servers Troubleshooting Guide for a complete description of each POST error message. No Video may not be connected properly. Switches may not be set correctly on the system board. A processor may have failed.
Troubleshooting Information Table E-7: Are either of the Processor Board attention LED’s located on the front bezel illuminated? Status Action Processor board 1 attention LED is illuminated and processor board 2 is not installed. • Check interconnect LEDs on the I/O lid to see if board is seated. • If processors were just added, be sure that all processors on the board are the same cache size and speed. • Check connector for bent pins.
Troubleshooting Information Table E-7: Are either of the Processor Board attention LED’s located on the front bezel illuminated? continued Status Action Processor board 2 attention LED is illuminated and processor board 1 is installed. • Check the interconnect LEDs on the I/O lid to see if the board is seated. • If processors were just added, be sure that all processors on the board are the same cache size and speed.
Troubleshooting Information Table E-8: Memory Configuration Guidelines Problem Possible Cause Possible Solution Memory alarm on solid Missing memory cartridge Install all five memory cartridges. Follow memory configuration guidelines for proper insertion of DIMMs, as explained on the system hood label. Unlocked memory cartridge Lock memory cartridge PIRNs by turning clockwise. Improper memory configuration Blinking DIMM status LEDs indicate which memory banks have a configuration problem.
Troubleshooting Information Table E-9: Problems After Initial Boot Problem Possible Cause Possible Solution System cannot load SmartStart. SmartStart requirement is not performed. Check the SmartStart release notes provided in the SmartStart Online Reference Information on the SmartStart CD. IDE cable is not connected to CD-ROM. Check the cable between the system board and the CD-ROM to ensure proper connection. Insufficient memory is available.
Troubleshooting Information Table E-9: Problems After Initial Boot continued Problem Possible Cause Possible Solution Server cannot load the operating system Required operating system step was missed. Follow these steps: Installation problem occurred. 1. Note at which phase the operating system failed. 2. Remove any loaded operating system. 3. Refer to your operating system documentation. 4. Reinstall the operating system.
Troubleshooting Information Refer to the HP Servers Troubleshooting Guide for the following: • Information that you will need to collect when diagnosing software problems and to provide when contacting technical support. • Instructions about how to upgrade your operating system and its drivers. The recovery options that are available and advice about minimizing downtime are also provided.
F Server Specifications Server Specifications Table F-1: ProLiant DL760 G2 Server Specifications Dimensions Height Depth Width Weight (no drives and two power supplies) Input Requirements (per power supply) Rated Input Voltage Rated Input Frequency Rated Input Current Power Supply Output Power (per power supply) Rated Steady-State Power Maximum Peak Power Temperature Range Operating Shipping Relative Humidity (noncondensing) Operating Nonoperating Maximum Wet Bulb Temperature 12.0 in 27.0 in 17.
G System Battery This appendix provides information about replacement of the ProLiant DL760 G2 server system battery. Internal Battery To remove the internal battery: 1. Back up all data on the server. 2. Shut down the operating system as directed by your operating system instructions. 3. If the server was not powered down in the previous step, power down the server (refer to Chapter 7). 4. Disconnect the power cords from the server. 5. Open the I/O lid.
System Battery 6. Locate the battery on the I/O board as shown in Figure G-1. 7. Pull the battery out of the battery socket (1). 8. Reverse steps 1 through 4 to replace the battery (2). CAUTION: Replace the lithium battery within 15 minutes of removal to avoid the loss of BIOS settings. If BIOS settings are lost, a reconfiguration is necessary to restore them.
Index A ACR (Array Configuration Replicator) utility 8-24 Administration Information, IMD 9-14 Administrator Information, IMD 9-7 ADU (Array Diagnostic Utility) C-1 Advanced Data Guarding 5-31 Array Bypass kit 4-18 Array Configuration Replicator (ACR) utility 8-24 Array Configuration Utility (ACU) 8-20, 9-23 array controllers See controllers Array Diagnostic Utility (ADU) C-1 Array Enabler board 4-18 attaching server rails 2-25 authorized reseller xvii auto mode of operation, ACR 8-24 auto-configuration pr
Index RBSU features 1-18 setting up server environment 8-2 system load 2-6 configuration tools 1-3 connectors, supported 1-15 controllers See also Smart Array 5i Controller configuration 8-15 NIC 1-12 CPU See processors CPU diagnostic 8-13 Custom Menu Item field, IMD 9-6 Custom Menu screen, IMD 9-6 custom mode of operation, ACR 8-24 error messages C-1 Ethernet controllers See network interface controllers (NICs) European Union regulatory notice A-3 Event List, IMD 9-14 expansion boards, RILOE II 4-13.
Index H hard drives fault protection 1-19 installing 5-24 LED indicators 5-26, D-7 location 1-5, 3-13 supported 1-13 VHDCI connector 8-15 hardware See also specific components installing 2-1 overview of options 1-16 Hot Plug RAID Memory 5-14 accessing DIMMs 5-8 DIMM configurations 5-10 features 1-9 installation 5-4, 5-13 LED indicators 5-6, D-13 location 1-5 operating system support 5-14 overview 5-2 replacing DIMMs 5-15 hot surface warning 4-4 hot-add feature 1-9, 5-17 hot-plug components See also Hot Plu
Index rack rail assemblies 2-22 RILOE II 4-13 storage devices 5-24 tape drive 5-33 Integrated Array Bypass kit 4-18 Integrated Management Display (IMD) configuring 9-2 customizing 9-5 location 1-5 navigating menus 9-10 overview 1-23, 9-2 standard fields 9-8 viewing IML from 9-16 Integrated Management Display Utility 9-4 Integrated Management Log (IML) overview 1-23, 9-15 viewing options 9-16 Intel Xeon processors MP 1-7, 4-2 interfaces, supported 1-15 internal hot-plug drive bays 1-13 leveling feet/jacks
Index LED indicators 5-6 location 5-2 removal 5-8 Memory Diagnostic option 8-12 Microsoft Windows PCI Hot Plug support 5-46 running ACU from 8-22 utilities for 1-20 migration, RAID level and stripe size 8-23 modules See also I/O module; media module; processor and memory module access methods 3-2 location 1-3 mouse, FCC compliance statement A-2 multi-bit errors 5-23 multiple power supplies 1-14 N network interface controllers (NICs) features 1-12 location 4-9 non-hot-plug components expansion boards 4-7 I
Index processor and memory module accessing 3-2 identifying components 3-9 installing memory 5-2 removing 3-6 processor board air baffle 4-4 attention LED D-6 installing 4-3 interconnect status LED D-5 processors 4-2 processors diagnostic for 8-13 features 1-7 Hyper-Threading technology 1-8 installing 4-2 processor board 4-2 R rack preparing server for mounting 2-1 selecting site 2-3 stability considerations 2-14 temperature requirements 2-8 template for 2-19 warnings and precautions 2-16 rack model insta
Index SCO/Caldera UNIX PCI Hot Plug support 5-48 utilities for 1-20 SCSI devices, installing 4-6.
Index utilities ACR 8-24 ACU 8-20 Boot Disk Diagnostic 8-11 CPU Diagnostic 8-11 IMD 9-4 installing 8-26 Memory Diagnostic 8-11 operating system 1-20 ORCA 8-17 overview 1-17 RBSU 8-3 Remote-Flash Redundant ROM 1-18, E-20 ROM-Based Diagnostic 8-11 ROM-Based Setup Utility 1-18, 8-2, 9-2 ROMPaq E-20 SmartStart 8-25, E-18 Survey Utility 9-17, 9-21 V W warnings electric shock 6-3 rack precautions 2-16 warranty 1-27 websites ACU 9-22 array controllers 8-19 HP xvi Linux drivers 5-49 operating systems E-17 servic
