HP ProLiant DL585 Generation 2 Server User Guide Part Number 431171-002 December 2007 (Second Edition)
© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S.
Contents Component identification ............................................................................................................... 6 Front panel components ............................................................................................................................. 6 Front panel LEDs and buttons ...................................................................................................................... 7 Processor memory module components ...........................
Processor options .................................................................................................................................... 32 Removing the processor memory module .......................................................................................... 32 Installing a processor ..................................................................................................................... 34 Memory options ....................................................................
Pre-diagnostic steps ................................................................................................................................. 64 Important safety information............................................................................................................ 64 Symptom information ..................................................................................................................... 66 Prepare the server for diagnosis ............................................
Component identification Front panel components Item Description 1 Hard drive bay 1 2 Hard drive bay 2 3 Hard drive bay 3 4 Hard drive bay 4 5 Hard drive bay 5 6 Hard drive bay 6 7 Hard drive bay 7 8 Hard drive bay 8 9 Video connector 10 USB connectors (two) 11 Media drive blank or optional media drive 12 DVD drive 13 Processor memory module Component identification 6
Front panel LEDs and buttons Item Description Status 1 UID switch and LED Blue = Activated Flashing blue = Server managed remotely Off = Deactivated 2 Internal system health LED Green = Normal (system on) Flashing amber = System health degraded Flashing red = System health critical Off = Normal (system off) 3 External system health LED Green = Normal (system on) Flashing amber = System health degraded Flashing red = System health critical Off = Normal (system off) 4 NIC 1 link/activity LED Gr
Processor memory module components Item Description 1 Processor socket 1 (boot processor) 2 PPM socket 1 3 Processor socket 3 4 PPM socket 3 5 Processor socket 4 6 PPM socket 4 7 Processor socket 2 8 PPM socket 2 See "Processor options (on page 32)" for population guidelines.
DIMM slot identification Each memory node consists of eight DIMM slots in four banks. See "Memory options (on page 40)" for DIMM population guidelines.
Item Description Status 2 Online/activity LED Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) On, off, or flashing Alternating amber and The drive has failed, or a predictive failure alert has been blue received for this drive; it also has been selected by a management application.
Rear panel components Item Description 1 Redundant hot-plug power supply (optional) 2 PCI Express and PCI-X non-hot-plug expansion slots 3 Hot-plug power supply (primary) 4 T-15 Torx screwdriver 5 NIC connector 1 6 NIC connector 2 7 iLO 2 connector 8 Serial connector 9 USB connectors (two) 10 Keyboard connector 11 Mouse connector 12 Video connector 13 Rear UID button and LED See "Expansion boards (on page 46)" for expansion slot definitions.
Rear panel LEDs and buttons Item Description LED color Status 1 UID LED Blue On = Activated Flashing = Server remotely managed Off = Deactivated 2 Activity LED Green On or flashing = Network activity Off = No network activity 3 Link LED Green On = Linked to network Off = Not linked to network Internal components Component identification 12
Item Description 1 PCI-X non-hot-plug expansion slot 1, 64-bit/100-MHz (half-length) 2 PCI-X non-hot-plug expansion slot 2, 64-bit/100-MHz (full-length) 3 PCI Express x4 non-hot-plug expansion slot 3 (full-length) 4 PCI Express x4 non-hot-plug expansion slot 4 (full-length) 5 PCI Express x8 non-hot-plug expansion slot 5 (full-length) 6 PCI Express x4 non-hot-plug expansion slot 6 (full-length) 7 PCI Express x8 non-hot-plug expansion slot 7 (full-length) 8 PCI Express x8 non-hot-plug expansi
Position Description Function 1 iLO 2 security Off = iLO 2 security is enabled. On = iLO 2 security is disabled. 2 Configuration lock Off = System configuration can be changed. On = System configuration is locked. 3 Reserved Reserved 4 Reserved Reserved 5 Password protection override Off = Password is enabled. Configuration validation Off = Switch has no function. 6 On = Password is disabled. On = Setting clears CMOS and NVRAM.
Item Description 1 Power button cable connector 2 USB cable connector 3 Video cable connector 4 Internal USB connector 5 Port 84/85 code display 6 Port 84/85 code display switch 7 System Insight Display 8 Boot device selector switch (SW1) Boot device selector switch (SW1) The boot device selector switch setting determines the device access order of the media drives in the server. The default setting for the boot device selector switch is FLP TOP.
Systems Insight Display LEDs The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM might report server status differently than the health LEDs because the software tracks more system attributes. The System Insight Display LEDs identify components experiencing an error, event, or failure. The Systems Insight Display LEDs are located on the media board. In normal operations, all of the LEDs are off unless one of the components fails.
Battery pack LEDs Item ID Color Description 1 Green System Power LED. This LED glows steadily when the system is powered up and 12 V system power is available. This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller. 2 Green Auxiliary Power LED. This LED glows steadily when 3.3V auxiliary voltage is detected.
LED3 pattern LED4 pattern Interpretation — One blink per second The battery pack is below the minimum charge level and is being charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are temporarily unavailable until charging is complete. The recharge process takes between 15 minutes and two hours, depending on the initial capacity of the battery.
Item Description 6 Fan 6 See "Hot-plug fans (on page 30)" for replacement procedures and operation guidelines.
Fail LED 1 (amber) Power LED 2 (green) Description Off Off No AC power to any power supply Flashing Off Power supply failure (over current) On Off No AC power to this power supply Off Flashing • AC power present • Standby mode Off On Normal Component identification 20
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters. • Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.
Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices. Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
To modify the server default settings, press the F9 key when prompted during the boot process to enter RBSU. By default, RBSU runs in the English language. NOTE: If an HP array controller has been added or is embedded in the system, the array controller will default to a RAID configuration based on the size and number of hard drives installed. Press the F8 key when prompted during the array controller initialization to use the ORCA utility to modify the controller default settings.
Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
NOTE: The release latches will lock into place when the rails are fully extended. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server railrelease latches and sliding the server into the rack. The sliding rails could pinch your fingers. 3.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 16), leave the server powered on. The Systems Insight Display LEDs are cleared when the server is powered off. 1. Extend the server from the rack ("Extending the server from the rack" on page 27). 2.
Hot-plug fans The server supports redundant hot-plug fans ("Fan locations" on page 18) in a 5+1 configuration to provide proper airflow to the server. WARNING: To prevent personal injury from hazardous energy: • Remove watches, rings, or other metal objects. • Use tools with insulated handles. • Do not place tools or metal parts on top of batteries. To replace a hot-plug fan: 1. Extend the server from the rack ("Extending the server from the rack" on page 27). 2.
Removing the system battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
3. Lower the handle, and pull the processor memory module out of the server until the release latches catch. WARNING: Use caution when installing the processor memory module or removing the processor memory module; when fully populated, it can weigh up to 13.6 kg (30 lb). 4. Firmly holding the processor memory module, press the release buttons and pull the module out of the server. 5. Remove the fans installed in the cover of the processor memory module.
6. Release the latch, and open the cover. Installing a processor CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. CAUTION: Processor and PPM sockets 1 and 2 must be populated at all times or the server will not function properly.
4. Open the heatsink retaining bracket. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. 5. Remove the processor socket protective cover. Retain the cover for future use. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage.
6. Rotate the latch and open the retaining bracket. IMPORTANT: Be sure the processor remains inside the processor installation tool. 7. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. 8. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
9. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool.
10. Close the processor retaining bracket and the processor retaining latch. 11. Remove the heatsink cover. CAUTION: After the cover is removed, do not touch the thermal interface media. 12. Install the heatsink.
13. Close the heatsink retaining bracket. 14. Install the PPM. IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing. NOTE: The PPM is keyed and the key must be aligned when installed. NOTE: The appearance of compatible PPMs may vary.
15. Close the processor memory module cover. 16. Install the fans. 17. Install the processor memory module into the server. 18. Power up the server (on page 27). Memory options The server contains 32 DIMM slots. You can expand server memory by installing supported PC2-5300 667-MHz Registered DDR2 DIMMs. The maximum supported memory for this server is 128 GB using 32 4-GB DIMMs. Advanced ECC memory Advanced ECC memory is the default memory protection mode for this server.
• DIMMs must be installed in decreasing capacity with the largest DIMMs installed in the banks furthest from each processor. NOTE: If all four banks on a memory node ("DIMM slot identification" on page 9) are populated, the maximum memory clock speed is 533 MHz. If two or fewer banks on a memory node are populated, the maximum memory clock speed is 667 MHz. To install a DIMM: 1. Power down the server (on page 27). 2.
When adding hard drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • If only one hard drive is used, install it in the bay with the lowest device number. • Hard drives must be SFF types. • Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array. • The server supports up to eight SAS or SATA hot-plug hard drives.
3. Close the ejector lever. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 10). Installing DVD, CD-ROM, or diskette drives The server is shipped with one DVD drive. You can install an optional DVD drive, CD-ROM drive, or a 3.5-inch diskette drive. To install an optional media drive: 1. Power down the server (on page 27). 2.
3. Install the media drive into the server. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. IMPORTANT: By default, the DVD drive is installed in the lower drive bay. To boot from a DVD or CD-RW drive in the upper drive bay or to boot from a diskette drive in the lower bay, change the boot device selector switch to FLP BOT ("Boot device selector switch (SW1)" on page 15).
CAUTION: If only one power supply is installed, do not remove the power supply unless the server has been powered down. Removing the only operational power supply will cause an immediate power loss. NOTE: If you remove or replace the primary hot-plug power supply, use the T-15 Torx screwdriver provided with the server to remove the shipping screw. It is located just under the port-colored plastic handle of the power supply unit. 1. Remove the power supply blank. 2.
IMPORTANT: For maximum server availability, be sure that the two power supplies are powered by separate AC power sources. NOTE: If the server will be shipped to another location after configuration, install a shipping screw into each power supply.
1. Power down the server (on page 27). 2. Extend the server from the rack ("Extending the server from the rack" on page 27). 3. Remove the access panel ("Removing the access panel" on page 28). 4. Open the latch, and remove the expansion slot cover. To replace the component, reverse the removal procedure. 5. Unlock the retaining clip (for full-length expansion boards). 6. Install the expansion board. 7. Lock the retaining clip (for full-length expansion boards), and close the latch. 8.
Battery-backed write cache The HP BBWC protects against hard boot, power, controller, and system board failures. The server supports the following battery-backed options: • 256-MB BBWC option • 512-MB BBWC option The BBWC consists of two parts: a battery pack and a storage cache module. Along with the cache module, the battery pack provides transportable data protection, increases overall controller performance, and maintains any cached data for up to 72 hours after the server loses power.
o 5. If the LED is not lit, disconnect the battery cable from the cache. Remove the controller.
6. Remove the cache module from the controller. 7. Install the new cache on the controller. Press firmly above each connector to ensure good electrical contact. IMPORTANT: If the cache is not properly connected, the controller will not boot. 8. Replace the controller in the server. The controller is installed in expansion slot 9. 9. Install the battery, if applicable. a. Plug the battery cable (supplied in the battery pack kit) into the battery pack.
b. Install the battery pack into the server. 10. Route the cable, and connect it to the cache module. NOTE: After installing a battery pack, you might see a POST message during reboot indicating that the array accelerator (cache) is temporarily disabled. This is normal, because the new battery pack is likely to have a low charge. You do not need to take any action, because the recharge process begins automatically when the battery pack is installed.
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms).
Front panel cable components Item Description 1 Video connector cable assembly 2 USB connector cable assembly 3 Power button cable assembly SAS and SATA hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable configurations.
HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following: • Configuring system devices and installed options • Enabling and disabling system features • Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP
Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. By default, the auto-configuration process configures the system for the English language.
Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.
5. Enter the serial number. 6. Select Product ID. The following warning is displayed. Warning: The Product ID should ONLY be modified by qualified service personnel. This value should always match the Product ID located on the chassis. 7. Enter the product ID and press the Enter key. 8. Press the Escape key to close the menu. 9. Press the Escape key to exit RBSU. 10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot.
provides seamless integration with HP hardware support by generating and emailing support tickets that deliver a snapshot of the storage system. For more information, and to download the utility, refer to the StorageWorks L&TT website (http://h18006.www1.hp.com/products/storageworks/ltt). Management Agents Management Agents provide the information to enable fault, performance, and configuration management.
2. Select Advanced Options. 3. Select Redundant ROM Selection. 4. Select the ROM version. 5. Press the Enter key. 6. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. The server restarts automatically. ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq USB Key into an available USB port and boot the system.
• DOS • Operating environments which do not provide native USB support For more information on ProLiant USB support, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/usb-support.html).
Remote support and analysis tools HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configuration information collected about your systems, ISEE enables fast restoration of your systems.
Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn). Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance.
Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 61) and use the survey page to view the current configuration or to compare it to previous configurations. • Refer to your hardware and software records for information. • Refer to server LEDs and their statuses. Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditioning, and humidity control.
• Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to occur, remove and reinstall each device, checking the connectors and sockets for bent pins or other damage. Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page.
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP Support website (http://www.hp.com/support) • HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht ml) 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED ("Systems Insight Display LEDs" on page 16) is off or amber.
• The external health LED ("Systems Insight Display LEDs" on page 16) is red or amber. • The internal health LED ("Systems Insight Display LEDs" on page 16) is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
Troubleshooting 73
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device.
OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Troubleshooting 75
Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart (on page 74)" 3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation 4 "HP Insight Diagnostics (on page 61)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 59) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 77
NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item Refer to 1 "Management agents (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.
Specification Value BTUs per hour @100 VAC–3960 BTU @200 VAC–5450 BTU Power supply output Power supply output 910 W (low line) 1300 W (high line) Specifications 88
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • In the United States, see
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair).
lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
• Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
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Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System CMOS complementary metal-oxide semiconductor CSA Canadian Standards Association CSR Customer Self Repair DIMM dual inline memory module DOS disk operating system ESD electrostatic discharge Acronyms and abbreviations 97
IEC International Electrotechnical Commission iLO 2 Integrated Lights-Out 2 IML Integrated Management Log ISEE Instant Support Enterprise Edition KVM keyboard, video, and mouse NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface controller NiMH nickel metal hydride NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays OS operating system PCI-X peripheral component interconnect extended PDU power distribution unit Acron
POST Power-On Self Test PPM processor power module PSP ProLiant Support Pack RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility RDP Rapid Deployment Pack RILOE II Remote Insight Lights-Out Edition II ROM read-only memory SAS serial attached SCSI SCSI small computer system interface SFF small form-factor SIM Systems Insight Manager SNMP Simple Network Management Protocol TMRA recommended ambient operating temperature Acronyms and abbreviations 99
UID unit identification UPS uninterruptible power system USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 100
Index A access panel 28 ACU (Array Configuration Utility) 57 additional information 64 ADU (Array Diagnostic Utility) 61 Advanced ECC support 40 airflow requirements 22 Altiris Deployment Solution 56 Altiris eXpress Deployment Server 56 Array Configuration Utility (ACU) 57 Array Diagnostic Utility (ADU) 61 ASR (Automatic Server Recovery) 58 authorized reseller 89 auto-configuration process 55 Automatic Server Recovery (ASR) 58 Autorun menu 54 B Basic Input/Output System (BIOS) 56, 60, 69 batteries, replaci
DIMM installation guidelines 40 DIMM slot locations 9 DIMMs 40 diskette boot 15 diskette drive 43 diskette image creation 56 drivers 62 E electrical grounding requirements 24 electrostatic discharge 32, 86 environmental requirements 22, 87 environmental specifications 87 error messages 79 European Union notice 82 expansion board 46 expansion slots 11, 12, 46 extending server from rack 27 external health LED 7 external power connector 11 F fan connectors 12 fan LED 16, 19 fans 18, 19, 30 fans, replacing 30
LEDs, battery pack 17 LEDs, front panel 7 LEDs, hard drive 9, 10, 42 LEDs, NIC 7, 12 LEDs, power supply 19, 44 LEDs, rear panel 12 LEDs, SAS hard drive 9, 10, 42 LEDs, SATA hard drive 9, 10, 42 LEDs, Systems Insight Display 16, 28, 29 LEDs, troubleshooting 64 LEDs, unit identification (UID) 7, 11, 12 loose connections 67 M Management Agents 59 management tools 58 media board 12, 14, 16 media board components 12, 14, 16 media drive 6, 43 media drive bay 6, 43 media drive blank 6, 43 memory 40 memory, Advanc
regulatory compliance notices 80 remote support and analysis tools 62 required information 89 requirements, airflow 22 requirements, electrical grounding 24 requirements, environmental 22, 87 requirements, power 23 requirements, site 22 requirements, space 22 requirements, temperature 22 ROM redundancy 59 ROM, updating 34, 60 ROM-Based Setup Utility (RBSU) 55 ROMPaq utility 59, 60 S safety considerations 64 safety information 59 SAS cabling 53 SAS device numbers 41 SAS hard drive 10, 41, 42 SAS hard drive
