HP ProLiant DL380p Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft®, Windows®, and Windows Server® are U.S.
Contents Component identification ............................................................................................................... 7 Front panel components ............................................................................................................................. 7 Front panel LEDs and buttons ...................................................................................................................... 9 Access the Systems Insight Display.............................
Installing the operating system................................................................................................................... 40 Powering on and selecting boot options ..................................................................................................... 40 Registering the server ............................................................................................................................... 41 Hardware options installation .................................
HP ROM-Based Setup Utility ................................................................................................................... 103 Using RBSU ................................................................................................................................ 103 Auto-configuration process ............................................................................................................ 104 Boot options ....................................................................
Acronyms and abbreviations ...................................................................................................... 128 Documentation feedback ........................................................................................................... 131 Index .......................................................................................................................................
Component identification Front panel components • SFF model (8-drive) Item Description 1 Video connector 2 SATA optical drive bay 3 Drive bays 4 Systems Insight Display 5 USB connectors (2) • SFF model with optional hard drive cage (16-drive) Item Description 1 Video connector 2 Drive bays (box 1) 3 Drive bays (box 2) 4 Systems Insight Display 5 USB connectors (2) Component identification 7
• SFF model (25-drive) Item Description 1 Video connector 2 Quick release levers (2) 3 Drive bays 4 USB connector • LFF model (8-drive) Item Description 1 Video connector 2 SATA optical drive bay 3 Drive bays 4 Systems Insight Display 5 USB connectors (2) Component identification 8
• LFF model (12-drive) Item Description 1 Video connector 2 Quick-release levers (2) 3 Drive bays 4 USB connector Front panel LEDs and buttons Item Description Status 1 Power On/Standby button and system power LED Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* Component identification 9
Item Description Status 2 Health LED Solid green = Normal Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical Fast-flashing red (4 Hz/cycles per sec) = Power fault** 3 NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity 4 UID button/LED Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated *Facility power is not present
Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Item Description Status 1 Power cap Off = System is in standby, or no cap is set. Solid green = Power cap applied 2 NIC link/activity Off = No link to network. If the power is off, view the rear panel RJ-45 LEDs for status ("Rear panel LEDs and buttons" on page 14).
Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED indicate system status. Systems Insight Display Health LED LED and color Processor (amber) Red System power LED Status Amber One or more of the following conditions may exist: • • • • Processor in socket X has failed.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM.
Rear panel LEDs and buttons Item Description Status 1 UID LED/button Off = Deactivated Solid blue = Activated Flashing blue = System being managed remotely 2 Power supply 2 LED Off = System is off or power supply has failed. Solid green = Normal 3 Power supply 1 LED Off = System is off or power supply has failed.
*The server ships with one PCIe3 riser cage installed in the primary riser cage connector. **These slots can run 8 GT/s signaling rate in either PCIe2 or PCIe3 mode, depending on the capability of the installed processor. †PCIe slot 3 is connected to the southbridge and runs at the Gen2 signaling rate. Notes: • "Primary" denotes the riser cage is installed in the primary riser connector. • "Secondary" denotes the riser cage is installed in the secondary riser connector.
Item Description 1 Fan connector 6 2 Systems Insight Display connector 3 Fan connector 5 4 Processor 1 DIMM slots 5 Fan connector 4 6 Front I/O connector 7 Front USB connector 8 Fan connector 3 9 First drive cage, box 2 power connector 10 Fan connector 2 11 Processor 2 DIMM slots 12 Second drive cage, box 1 power connector 13 Fan connector 1 14 Discovery services connector 15 Front video connector 16 USB connector 17 Power supply backplane connector 18 SATA optical drive
Position Default Function S5 Off Off = Power-on password is enabled. On = Power-on password is disabled. S6 Off Off = No function On = ROM reads system configuration as invalid. S7 — Reserved S8 — Reserved S9 — Reserved S10 — Reserved S11 — Reserved S12 — Reserved To access the redundant ROM, set S1, S5, and S6 to on. When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.
DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines.
• LFF 8-device bay numbering • LFF 12-device bay numbering Hot-plug drive LED definitions Item LED Status 1 Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update.
Item LED Status Definition 3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. Off Removing the drive does not cause a logical drive to fail. Solid green The drive is a member of one or more logical drives. Flashing green The drive is rebuilding or performing a RAID migration, strip size migration, capacity expansion, or logical drive extension, or is erasing.
FBWC module LEDs (P222, P420, P421) The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation Off Off Off The cache module is not powered. Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller.
CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and 2 in a single-processor configuration. The only two valid fan configurations are listed in the following table. Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 1 processor Fan blank Fan blank Fan Fan Fan Fan 2 processors Fan Fan Fan Fan Fan Fan For a single-processor configuration, four fans and two blanks are required in specific fan bays for redundancy.
Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: • Press and release the Power On/Standby button.
3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers.
To remove the component: 1. Power down the server (on page 23). 2. Extend the server from the rack (on page 23). 3. Open or unlock the locking latch, slide the access panel to the rear of the chassis, and remove the access panel. Install the access panel 1. Place the access panel on top of the server with the hood latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2. Push down on the hood latch. The access panel slides to a closed position. 3.
2. Open the cable management arm. Note that the cable management arm can be right-mounted or left-mounted. Remove the hot-plug fan cage To remove the component: 1. Power down the server (on page 23). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend ("Extend the server from the rack" on page 23) or remove the server from the rack. 4. Remove the access panel (on page 24). 5. Remove the air baffle (on page 32).
6. Remove the fan cage. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table ("Hot-plug fans" on page 21). To replace the component, reverse the removal procedure. Remove the hot-plug fan To remove the component: 1.
3. Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table ("Hot-plug fans" on page 21). To replace the component, reverse the removal procedure.
7. Release the full-length expansion board retainer, and then remove the PCIe riser cage. 8. Remove the full-length expansion board. To replace the component, reverse the removal procedure. Remove the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 1. Power down the server (on page 23). 2. Remove all power: a. Disconnect each power cord from the power source. b.
5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the full-length expansion board. Install the PCI riser cage WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. 1.
5. Install the PCI riser cage. 6. Install the access panel (on page 25). 7. Install the server into the rack ("Installing the server into the rack" on page 38). 8. Connect each power cord to the server. 9. Connect each power cord to the power source. 10. Power up the server (on page 23). Secure the full-length expansion board retainer 1. Power down the server (on page 23). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.
7. Secure the full-length expansion board retainer. 8. Install the access panel (on page 25). 9. Install the server into the rack ("Installing the server into the rack" on page 38). 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (on page 23). Remove the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle. To replace the component, reverse the removal procedure.
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the front door and expel warm air through the rear door.
Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
WARNING: When installing a DC power supply, the ground wire must be connected before the positive or negative leads. WARNING: Remove power from the power supply before performing any installation steps or maintenance on the power supply. CAUTION: The server equipment connects the earthed conductor of the DC supply circuit to the earthing conductor at the equipment. For more information, see the HP 750W Common Slot -48V DC Input Hot-Plug Power Supply Kit Installation Instructions.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters. • Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.
4. Install the power cord anchors. 5. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack. 6. Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).
For more information on automatic configuration, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the iLO Management Engine Information Library (http://www.hp.com/go/ilomgmtengine/docs). Registering the server To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com).
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
5. If any full-length PCI riser boards are installed, release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle (on page 32). 7. Open the heatsink retaining bracket, and then remove the blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board.
8. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. 9. Remove the clear processor socket cover. Retain the processor socket cover for future use.
10. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. 11. Close the processor retaining bracket.
12. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. 13. Remove the thermal interface protective cover from the heatsink.
14. Install the heatsink. 15. Remove the two fan blanks.
16. Install the two additional fans included with the processor. You can install memory ("Installing a DIMM" on page 54) on the second processor. HP recommends balancing memory between both processors for improved performance. For more information on memory configurations, see "Memory Options (on page 49)." 17. Install the air baffle ("Remove the air baffle" on page 32). 18. Install any full-length expansion boards ("Installing a full-length expansion board" on page 73), if previously removed. 19.
Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, UDIMMs, or HDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs, RDIMMs, UDIMMs, or HDIMMs: • UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM per channel configurations and (relatively) low power consumption, but are limited in capacity.
Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports four channels, and each channel supports three DIMM slots, as shown in the following table. Channel Population order Slot number 1 A E I 12 11 10 2 B F J 9 8 7 3 C G K 1 2 3 4 D H L 4 5 6 For the location of the slot numbers, see "DIMM slot locations (on page 18)." This multi-channel architecture provides enhanced performance in Advanced ECC mode.
DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank 3 Data width x4 = 4-bit x8 = 8-bit 4 Voltage rating L = Low voltage (1.35v) U = Ultra low voltage (1.
• Online spare memory—provides protection against failing or degraded DIMMs. Certain memory is reserved as spare, and automatic failover to spare memory occurs when the system detects a DIMM that is degrading. This allows DIMMs that have a higher probability of receiving an uncorrectable memory error (which would result in system downtime) to be removed from operation. Advanced Memory Protection options are configured in RBSU.
contents of the degraded rank to the online spare rank. The server then deactivates the failing rank and automatically switches over to the online spare rank. Lockstep memory configuration Lockstep mode provides protection against multi-bit memory errors that occur on the same DRAM device. Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types. The DIMMs in each channel must have identical HP part numbers.
• Each channel can have a different valid online spare configuration. • Each populated channel must have a spare rank: o A single dual-rank DIMM is not a valid configuration. o LRDIMMs are treated as dual-rank DIMMs. Lockstep Memory population guidelines For Lockstep memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines. • DIMM configuration on all channels of a processor must be identical.
7. Install the DIMM. 8. Install the access panel (on page 25). 9. Install the server into the rack ("Installing the server into the rack" on page 38). 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (on page 23). Use RBSU ("HP ROM-Based Setup Utility" on page 103) to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations (on page 12).
1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive. 4. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 19). Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1.
3. Remove the drive. Controller options The server ships with an embedded Smart Array P420i controller. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).
NOTE: The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the hard drives. Installing the flash-backed write cache module CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs. Do not use the controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data.
8. Connect the capacitor pack cable to the connector on the top of the cache module. 9. Install the access panel (on page 25). 10. Install the server into the rack ("Installing the server into the rack" on page 38). 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (on page 23). Installing the flash-backed write cache capacitor pack CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs.
8. Connect the capacitor pack cable to the connector on the top of the cache module. 9. Install one or two FBWC capacitor packs into the FBWC capacitor pack holder. 10.
o 8 or 16 drive SFF o 8 drive LFF Hardware options installation 61
o 12 drive LFF or 25 drive SFF, or secondary location for 8 or 16 drive SFF or 8 drive LFF o Secondary location for 12 drive LFF or 25 drive SFF: a. Remove the Velcro liner.
b. Install the FBWC capacitor pack holder into the server. 11. Install the access panel (on page 25). 12. Install the server into the rack ("Installing the server into the rack" on page 38). 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (on page 23). Optical drive option 1. Power down the server (on page 23). 2. Remove all power: a. Disconnect each power cord from the power source. b.
5. Remove the existing media drive option or blank. 6. Slide the optical drive into the drive bay. 7. Connect the power and data cable to the system board and the optical drive. 8. Install the access panel (on page 25).
9. Install the server into the rack ("Installing the server into the rack" on page 38). 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (on page 23). Redundant hot-plug power supply option CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color.
3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to the power supply. 5. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller. 6. Connect the power cord to the AC power source. 7. Be sure that the power supply LED is green ("Rear panel LEDs and buttons" on page 14).
2. If you are not using an optional HP input cable, with the ground cable disconnected from the 48V power source, crimp the ring tongues to the power and ground cables coming from the 48V source. IMPORTANT: The power supply uses two power ring tongues and one ground ring tongue. They are not interchangeable. 3. Remove the safety cover from the terminal block on the front of the power supply. 4. Remove the screws from the terminal block.
5. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the positive or negative lead wires.
6. Attach the power ring tongues to the terminal block, following the polarity label below the terminal block, and then tighten the screws to 1.47 N m (13 lb-in) of torque. 7. Replace the safety cover.
8. Insert the power supply into the power supply bay until it clicks into place. 9. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller. 10. Make sure the 48V DC power source is off or the PDU breaker is in the off position, and then connect the power cord to the 48V DC power source or PDU. 11.
7. Remove the existing FlexibleLOM. To replace the component: 1. Firmly seat the FlexibleLOM in the slot, and then tighten the thumbscrew. 2. Install the access panel (on page 25). 3. Slide the server into the rack. 4. Connect the LAN segment cables. 5. Connect each power cord to the server. 6. Connect each power cord to the power source. 7. Power up the server (on page 23).
Expansion board options The server supports PCI Express expansion boards. The server ships with PCIe riser boards and expansion slots. PCIe expansion boards are supported with optional riser boards. Removing the expansion slot blanks WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
Installing a half-length expansion board 1. Power down the server (on page 23). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 23). 4. Remove the access panel (on page 24). 5. Remove the PCI riser cage (on page 29). 6. Remove the expansion slot blank ("Removing the expansion slot blanks" on page 72). 7. Install the expansion board. 8.
5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the expansion slot cover ("Removing the expansion slot blanks" on page 72). 7. Install the expansion board. 8. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. 9. Install the PCI riser cage (on page 30). 10. Secure the full-length expansion board retainer (on page 31) if any full-length expansion boards are installed.
2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 23). 4. Remove the access panel (on page 24). 5. Remove the PCI riser blank. 6. Remove the blank from the optional secondary PCI riser cage.
7. Install an expansion board into the PCI riser cage. 8. Install the optional secondary PCI riser cage. 9. If not already installed, install the secondary processor ("Processor and fan option" on page 42). 10. Install the access panel (on page 25). 11. Install the server into the rack ("Installing the server into the rack" on page 38). 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (on page 23).
To install the component: 1. Power down the server (on page 23). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 23). 4. Remove the access panel (on page 24). 5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle.
7. Remove the fan cage. 8. Disconnect and remove the optical drive cable, if installed.
9. Using a T-15 Torx screwdriver, remove the two optical drive retaining screws, and then remove the optical drive cage. 10. Install the optional hard drive cage. 11. Install the hard drives and hard drive blanks.
12. To access the cables, remove the fan bracket on the right side of the chassis. 13. Connect the cables: a. Connect one end of the power cable to the SAS backplane and the other end to the power connector on the system board.
b. Remove the existing SAS cable from the cable guide and from the system board. 14. Connect the end of each SAS signal cable to the SAS backplane, and then route the SAS signal cables behind the cable guide. Do not connect the other ends yet.
15. Install the fan bracket. Be sure that the cables are properly routed in the channel along the fan bracket. 16. Remove the blank from the PCI riser cage.
17. Install the SAS controller board into the PCI riser cage. 18. Install the fan cage. 19. Install the air baffle.
If you do not have a full-length expansion board, the air baffle can be installed last. 20. Connect the other end of the SAS signal cables to the SAS controller board and to the system board. Then, install the PCI riser cage. SAS cables can be connected to the PCI riser cage and the system board before or after the PCI riser cage is installed. For ease of accessing connectors, HP recommends connecting the cables before the PCI riser cage is installed.
Completed SAS cabling: 21. Make sure any installed full-length expansion boards are seated in the retainer clip on the air baffle. 22. Install the access panel (on page 25). 23. Install the server into the rack. 24. Connect each power cord to the server. 25. Connect each power cord to the power source. 26. Power up the server (on page 23). 2U rack bezel option The 2U rack bezel helps prevent any unauthorized physical access to the server in the rack configuration.
Install the 2U rack bezel into the chassis, and then lock the 2U rack bezel with the key. HP Trusted Platform Module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: 1. Installing the Trusted Platform Module board. 2.
• When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
9. Install the TPM security rivet by pressing the rivet firmly into the system board. 10. Install the air baffle. 11. Install the PCI riser cage (on page 30). 12. Install the access panel (on page 25). 13. Install the server into the rack ("Installing the server into the rack" on page 38). 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server (on page 23).
6. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. 7. Reboot the server. 8. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation. CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings.
Cabling SAS hard drive cabling • SFF hard drive cabling • SFF cabling, with optional drive cage Cabling 90
• LFF hard drive cabling Optical drive cabling Cabling 91
FBWC cabling • 8 or 16 drive SFF • 8 drive LFF Cabling 92
• 12 drive LFF or 25 drive SFF • PCIe option Depending on the server configuration, you may need to remove the primary PCI riser cage ("Remove the PCI riser cage" on page 29) before cabling to a PCIe expansion board. Chipset SATA cable option With the chipset SATA cable option, the chipset SATA controller can be used with a single SATA hard drive that is installed in one hard drive bay of the SFF or LFF hard drive cage.
• o Hard drive status LEDs are not supported. o Hard drive thermal status monitoring is not supported. o Hot-plug operation is not supported. Because only one drive bay is enabled, all remaining drives can be removed. For proper thermal cooling, install blanks in all bays that do not have a drive installed. Order a sufficient number of 6.35-cm (2.5-in) or 8.89-cm (3.5-in) hard drive blank option kits from an HP authorized reseller. For more information, see the server maintenance and service guide.
8. Disconnect any SAS cables from the hard drive cage and either the embedded SAS controller or an optional SAS controller. Do not disconnect the power cable. 9. Disconnect the SATA cable from the optical drive and the SATA connector on the system board. The optical bay is disabled with the chipset SATA cable option. 10. Connect the chipset SATA cable: a. Connect the chipset SATA cable connector to the chipset SATA controller port on the system board.
b. Connect the remaining chipset SATA cable connector to the SATA header on the hard drive cage. 11. Coil the cables behind the hard drive backplane to minimize airflow impact. 12. Install the fan cage. 13. Install the air baffle ("Remove the air baffle" on page 32). 14. Install the PCI riser cage (on page 30), if removed. 15. Secure any full-length PCI expansion boards with the retaining latch on the air baffle ("Secure the full-length expansion board retainer" on page 31). 16.
Connect the cable as indicated.
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
HP iLO enables and manages the Active Health System (on page 99) and also features Agentless Management. All key internal subsystems are monitored by HP iLO. SNMP alerts are sent directly by HP iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software is also available in HP iLO with no operating system software, drivers, or agents.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which is a disk image (.
HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 100).
HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement.
• Dependency checking, which ensures appropriate installation order and dependency checking between components • Intelligent deployment of only required updates • Simultaneous firmware and software deployment for multiple remote targets in both GUI and CLI modes • Improved deployment performance • Local online deployment of HP ProLiant servers and enclosures • Remote (one-to-many) online deployment of HP ProLiant servers and enclosures • Local offline firmware deployments with HP Support Pack f
IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you for confirmation of settings before you exit the utility. To change a selected setting, you must select a different setting and press the Enter key.
Configuring AMP modes Not all HP ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes: • Advanced ECC Mode—Provides memory protection beyond Standard ECC. All single-bit failures and some multi-bit failures can be corrected without resulting in system downtime. • Online Spare Mode—Provides protection against failing or degraded DIMMs.
• Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimum configuration for an unconfigured system • For supported controllers, provides access to licensed features, including: o Moving and deleting individual logical volumes o Advanced Capacity Expansion (SATA to SAS and SAS to SATA) o Offline Split Mirror o RAID 6 and RAID 60 o RAID 1 (ADM) and RAID 10 (ADM) o HP Drive Erase o Video-On-Demand
• Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimal configuration for an unconfigured system • Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab • For supported controllers, provides access to additional features. For more information about HP SSA, see the HP website (http://www.hp.com/go/hpssa).
ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the System Management Homepage or through RBSU. USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers.
If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as part of an SPP. If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server supports. To verify that your server is using the latest supported version and for more information about SPP, see the HP website (http://www.hp.com/go/spp/download).
to an HP software product or a supported third-party software product and cannot be resolved by applying known fixes, HP contacts the third-party vendor and creates a problem incident on your behalf. HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime.
Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_v1_en) • French (http://www.hp.com/support/ProLiant_TSG_v1_fr) • Spanish (http://www.hp.
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • • • • Do not attempt to recharge the battery.
Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 10% to 90% 28°C (82.4°F), maximum wet bulb temperature Non-operating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature * All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
• HP 750 W CS Platinum Power Supply (94% efficiency) (on page 118) • HP 750 W 48V CS Power Supply (on page 119) • HP 1200 W CS HE Power Supply (94% efficiency) (on page 119) HP 460 W CS HE Power Supply (92% efficiency) Specification Value Input requirements Rated input voltage 100 to 120 VAC, 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 5.5 A at 100 VAC 2.
HP 500 W CS 277 V AC power supply (94% efficiency) Specification Value Input requirements — Rated input voltage 200 V to 277 V AC Rated input frequency 50 Hz–60 Hz Rated input current 3.0 A at 200 V AC 2.
BTUs per hour 2925 at 100V AC input 2812 at 200V AC input Power supply output Rated steady-state power 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input Maximum peak power 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input HP 750 W CS Titanium power supply (96% efficiency) Specification Value Input requirements — Rated input voltage 200 to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated input current 4.1 A at 200 V AC 3.
HP 750 W 48V CS Power Supply Specification Value Input requirements Rated input voltage 100 to 240 VAC Rated Input frequency 50 HZ to 60 HZ Rated input current 9 to 4.
Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Support and other resources 126
Support and other resources 127
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDDC Double Device Data Correction DDR double data rate FBWC flash-backed write cache HDIMM HyperCloud DIMM IEC International Electrotechnical Commission iLO Integrated Lights-Out Acronyms and abbreviations 128
IML Integrated Management Log ISEE Instant Support Enterprise Edition LFF large form factor NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express POST Power-On Self Test PSP HP ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA Acronyms and abbreviations 129
SDDC Single Device Data Correction SELV separated extra low voltage SFF small form factor SIM Systems Insight Manager SSA HP Smart Storage Administrator TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in-line memory module UID unit identification UPS uninterruptible power system USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 130
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Index A AC power supply 65, 116, 117, 118, 119 access panel 24 Advanced ECC memory 52, 53, 105 air baffle 32 Array Configuration Utility (ACU) 105 ASR (Automatic Server Recovery) 107 authorized reseller 120 auto-configuration process 104 Automatic Server Recovery (ASR) 107 B battery 112 before you contact HP 120 BIOS upgrade 98, 107 blue screen event 17 boot options 40, 104 BSMI notice 113 buttons 7 C cable management arm 25, 38 cables 90 cabling 90, 91, 93, 96 Canadian notice 113 capacitor pack 58, 59 Ca
front panel LEDs 9 full-length expansion board 28, 31 LEDs, troubleshooting 20, 111 lockstep memory 53, 54 G M grounding methods 114 grounding requirements 36 mechanical specifications 115 memory 49, 50, 51, 52 memory configurations 51, 52 memory dump 17 memory subsystem architecture 50 memory, configuration requirements 51, 54 memory, configuring 51, 52, 53 memory, lockstep 53, 54 memory, online spare 52, 105 H hard drive bays 7 hard drive cage 76 hard drive LEDs 19 hard drives, determining status of
processors 42 Q QuickSpecs 98 R rack bezel 85 rack installation 34, 37 rack mounting hardware 38 rack warnings 37 RAID configuration 105 RBSU (ROM-Based Setup Utility) 98, 103, 104, 105 rear panel buttons 14 rear panel components 13 rear panel LEDs 14 rear panel, accessing 25 redundant ROM 108 registering the server 41 regulatory compliance notices 113 removing a hot-plug SAS hard drive 56 removing the access panel 24 retaining the recovery key/password 88 ROM redundancy 108 ROMPaq utility 98, 107, 108 S
