HP ProLiant DL360e Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2012, 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S.
Contents Component identification ............................................................................................................... 6 Front panel components ................................................................................................................................ 6 Front panel LEDs and buttons ......................................................................................................................... 7 Rear panel components ...................................
Drive options ............................................................................................................................................. 30 Drive installation guidelines ............................................................................................................... 31 Installing a hot-plug drive .................................................................................................................. 31 Drive cable options ..........................................
Boot options .................................................................................................................................... 83 Configuring AMP modes ................................................................................................................... 83 Re-entering the server serial number and product ID ............................................................................. 83 Utilities and features ..................................................................
Component identification Front panel components • Four-bay LFF drive model Item Description 1 Optical drive (optional) 2 Serial number/iLO information pull tab* 3 Front video connector (front video adapter, part number 655915-B21 required) 4 USB 2.0 connectors 5 LFF drives (8.89 cm, 3.5 in) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information.
Front panel LEDs and buttons Item Description Status 1 UID button/LED Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated 2 Power On/Standby button and system power LED Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* 3 Health LED Solid green = Normal Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = Syste
Rear panel components Item Description 1 Slot 1 PCIe3 x16 (16, 8, 4, 1)* 2 Slot 2 PCIe2 x8 (4,1)* 3 Power supply 2 4 Power supply 1 5 NIC connectors (4 to 1) 6 Serial connector 7 Video connector 8 USB connectors 9 iLO connector * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 9).
Item Description Status 4 Power supply LED Green = Normal Off = On or more of the following conditions exists • • • Power is unavailable Power supply failed Power supply is in standby mode PCIe riser board slot definitions Slot number Riser board option Type Length Height Connector link width Negotiable link width 1 For riser board options with and without SAS support — PCIe3 250 mm Full x16 x16 PCIe2 Half Half x8 x4 2 System board components Component identification 9
Item Description 1 PCI riser connectors* 2 Cache module connector 3 TPM connector 4 Mini-SAS connector 5 System battery 6 SATA drive connector 7 SATA optical/storage drive connector 8 Front panel connectors 9 Processor socket 1 10 GPU power connector 11 Fan connector 8 12 Fan connector 7 13 Fan connector 6 14 Fan connector 5 15 Fan connector 4 16 Internal USB connector 17 Fan connector 3 18 Fan connector 2 19 Fan connector 1 20 Processor 2 DIMM slots 21 Reserved 2
DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines.
administrators is to restart the system. Resetting the system erases any information which could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a system reset. To force the system to invoke the NMI handler and generate a crash dump log, do one of the following: • Use the iLO Virtual NMI feature. • Short the NMI header ("System board components" on page 9). For more information, see the HP website (http://www.hp.com/support/NMI).
Item LED Status Definition Flashing green The drive is rebuilding or performing a RAID migration, stripe size migration, capacity expansion, or logical drive extension, or is erasing. Flashing amber/green The drive is a member of one or more logical drives and predicts the drive will fail. Flashing amber The drive is not configured and predicts the drive will fail. Solid amber The drive has failed. Off The drive is not configured by a RAID controller.
• Cache module installed on the system board 1 - Amber 2 - Green 3 - Green Interpretation Off Off Off The cache module is not powered. Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller. Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up, and the capacitor pack is charging. Off Off Flashing 1 Hz The cache module is idle, and the capacitor pack is charging.
Fan locations Component identification 15
Operations Power up the server 1. Connect each power cord to the server. 2. Connect each power cord to the power source. 3. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used: • If using a ball-bearing rail system, you can perform most installations and maintenance by simply extending the server from the rack. • If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack.
IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used: • If using a ball-bearing rail system, you can perform most installations and maintenance by simply extending the server from the rack. • If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. 4. Do one of the following: o Extend the server from the rack (on page 16). o Remove the server from the rack (on page 17). Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the access panel. If the access panel latch is locked, use a T-15 Torx screwdriver to unlock the latch. Install the access panel 1.
7. Lift the PCI riser cage to unseat the riser boards. Install the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. 1. Align the PCI riser boards with the corresponding connectors on the system board, and then press down the PCI riser cage. 2. Push down the release tabs, and then rotate them 180° clockwise. 3. Install the access panel (on page 19). 4.
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
• Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 inches) behind the rack. • Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the front and expel warm air through the rear.
Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
WARNING: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment. • Connect the equipment to a reliably grounded SELV source. An SELV source is a secondary circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the building structure. Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. To install the server in an HP, Compaq-branded, Telco, or a third-party rack: 1. Install the server and cable management arm option into the rack. See the documentation that ships with the Quick Deploy Rail System. 2. Connect peripheral devices to the server.
To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos). To install an operating system on the server, use one of the following methods: • Intelligent Provisioning—The iLO Management Engine is a new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment, updating, and provisioning capabilities.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
CAUTION: Be sure to connect the video adapter to the video connector, and not to the USB connector. 2. Connect the front video adapter to the video device. To remove the front video adapter, squeeze the top and bottom together to release the locking mechanism. Drive options The server supports up to four LFF hot-plug drives and up to eight SFF hot-plug drives. The embedded storage controller supports SATA drive installation.
The HP Dynamic Smart Array B320i controller embedded in this riser board option requires an HP Smart Array SAS License Key to support SAS drives. For information on obtaining a license key, see the HP website (http://www.hp.com/go/saslicense). To activate the license key, use HP SSA ("HP Smart Storage Administrator" on page 84). For detailed instructions on how to activate the license key, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).
2. Prepare the drive. 3. Install the drive. 4. Determine the status of the drive from the drive LED definitions (on page 12). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Drive cable options For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).
o Remove the server from the rack (on page 17). 4. Remove the access panel (on page 18). 5. Remove the PCI riser cage (on page 19). 6. Attach the cable clip on top of the square silkscreen marker near the processor 1 DIMM slots. 7. Connect the two-port SATA cable: a. Connect the cable to the drive sideband signal connector. b. Secure the cable in the cable clip. c. Connect the cable to the SATA storage and optical drive connectors. d.
10. Install the access panel (on page 19). 11. Install the server into the rack ("Installing the server into the rack" on page 26). 12. Install the drives ("Installing a hot-plug drive" on page 31). CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 13. Power up the server (on page 16).
10. Connect the rest of the drive cables required in this drive configuration. For more information, see "Storage cabling (on page 69)." 11. In the four-bay LFF drive cage configuration, HP recommends securing the excess length of the Mini-SAS cable by using the cable clip that came with the kit: a. Use the two vertical dash marks in front of the fan cage to position the clip correctly, and then attach the cable clip. b. Secure the excess length of the Mini-SAS cable in the cable clip. 12.
4. Remove the access panel (on page 18). 5. Remove the PCI riser cage (on page 19). 6. Install the storage controller ("Installing a storage controller" on page 37). 7. Connect the common end of the Mini-SAS Y-cable to the controller option. 8. Install the PCI riser cage (on page 20). 9. Route the split ends of the Mini-SAS Y-cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane. 10.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 16. Install the drives ("Installing a hot-plug drive" on page 31). Controller options The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).
IMPORTANT: For additional installation and configuration information, see the documentation that ships with the option. To install the component: 1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 16). o Remove the server from the rack (on page 17). 4. Remove the access panel (on page 18). 5.
2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 16). o Remove the server from the rack (on page 17). 4. Remove the access panel (on page 18). 5. Remove the PCI riser cage (on page 19). CAUTION: When connecting or disconnecting the capacitor pack cable, the connectors on the cache module and cable are susceptible to damage.
a. Install the cache module on the storage controller. b. Install the storage controller ("Installing a storage controller" on page 37). 9. Install the PCI riser cage (on page 20). 10. Install the capacitor pack: a. Insert the cable end of the capacitor pack in the holder. b. Press the opposite end of the capacitor pack in the holder. For more information on capacitor pack cabling in different drive configurations, see "Storage cabling (on page 69)." 11. Install the access panel (on page 19). 12.
Optical drive option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). To install the component: 1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. 4. Do one of the following: o Extend the server from the rack (on page 16).
b. Connect the optical drive cable to the optical drive. 8.
9. If you are installing the optical drive in an SFF drive model, connect the optical drive cable to the optical drive. 10. Route the optical drive cable along the side of the system board, and then connect the cable to the system board: o Four-bay LFF drive model o Eight-bay SFF drive model 11. Install the PCI riser cage (on page 20). 12. Install the access panel (on page 19). 13. Install the server into the rack ("Installing the server into the rack" on page 26). 14.
Fan population guidelines • In a single-processor, nonredundant configuration, fans 5, 6, 7, and 8 cool the server. To enable the redundant fan mode, install a new fan in the fan bay 1. • In a dual-processor configuration, nonrendundant fan mode is not supported; all eight fans are required. • In the redundant fan mode: • o If one fan rotor fails, the system continues to operate without redundancy. This condition is indicated by a flashing amber Health LED.
4. Remove the fan blank in a nonredundant configuration. 5. Install the fan module into the fan bay by pressing down on the tabs. 6. Install the access panel (on page 19). 7. Slide the server back into the rack. 8. If the fan installation was made to upgrade the server from a nonredundant to a redundant fan mode, reboot the server.
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations.
7. Install the fan module into the fan bay by pressing down on the tabs. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 8. Install the access panel (on page 19). 9. Install the server into the rack ("Installing the server into the rack" on page 26). 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Press the Power On/Standby button.
• Single-rank and dual-rank PC3-10600 (DDR-1333) RDIMMs operating at up to 1333 MT/s • Single-rank and dual-rank PC3-12800 (DDR-1600) RDIMMs operating at up to 1600 MT/s • Quad-rank PC3L-10600 (DDR3L-1333) LRDIMMs operating at up to 1333 MT/s Depending on the processor model, the number of DIMMs installed, and whether LRDIMMs, UDIMMs, or RDIMMs are installed, the memory clock speed can be reduced to 1333 or 1066 MT/s. Clock speed can also be reduced when using low-voltage DIMMs.
DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank 1R 2R 3R 4R 3 Data width x4 = 4-bit x8 = 8-bit 4 Voltage rating L = Low voltage (1.35V) U = Ultra low voltage (1.
The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM. Dual-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 2-GB single-rank DIMMs, a dual-rank DIMM would be 4 GB. Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports two DIMM slots.
Advanced ECC protects the server against some multibit memory errors. Advanced ECC can correct both single-bit memory errors and 4-bit memory errors if all failed bits are on the same DRAM device on the DIMM. Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure.
For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator). Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines. • DIMMs may be installed individually.
• In multiprocessor configurations, each processor must have a valid Lockstep memory mode configuration. • In multiprocessor configurations, each processor may have a different valid Lockstep memory mode configuration. Population order For Lockstep memory mode configurations with a single processor or multiple processors, populate the DIMM slots in the following order: • First: B and C • Last: E and F Do not populate the DIMM slots A and D.
9. Power up the server (on page 16). After installing the DIMMs, use RBSU ("HP ROM-Based Setup Utility" on page 81) to configure the memory protection mode. Processor option The server supports single-processor and dual-processor operations. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).
5. Remove the heatsink blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. 6. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket.
7. Remove the clear processor socket cover. Retain the processor socket cover for future use. 8. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. 10. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. 11. Remove the thermal interface protective cover from the heatsink. 12. Install the heatsink: a.
c. 13. Finish the installation by completely tightening the screws in the same sequence. Locate the fan bays 1, 2, 3, and 4.
14. Remove the fan blanks. 15. Install the additional fans included in the processor option kit. NOTE: A dual-processor configuration requires all eight fans. Some single-processor configurations might already have five fans populated. Store any unused fans as spares. 16. Install the access panel (on page 19). 17. Install the server into the rack ("Installing the server into the rack" on page 26). 18. Power up the server (on page 16).
CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. To install the component: 1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Before installing a high-power GPU in the server, be sure that the power supplies support the installation of the card. Because of the high power requirements for the card, a 750-W or higher power supply may be required. For more information, see the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/). For more information on estimation of power consumption and proper selection of components, see the HP Power Advisor website (http://www.hp.com/go/hppoweradvisor).
8. Install the GPU retaining bracket. 9. Connect the GPU power cable to the GPU. 10. Install the PCI riser cage (on page 20).
11. Connect the GPU power cable to the system board ("System board components" on page 9): 12. Install the access panel (on page 19). 13. Install the server into the rack ("Installing the server into the rack" on page 26). 14. Power up the server (on page 16). HP Trusted Platform Module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).
• Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data. • When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
6. Install the TPM board. Press down on the connector to seat the board ("System board components" on page 9). 7. Install the TPM security rivet by pressing the rivet firmly into the system board. 8. Install the PCI riser cage (on page 20). 9. Install the access panel (on page 19). 10. Install the server into the rack ("Installing the server into the rack" on page 26). 11. Power up the server (on page 16).
• Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server. • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module 1. When prompted during the start-up sequence, access RBSU by pressing the F9 key. 2. From the Main Menu, select Server Security. 3. From the Server Security Menu, select Trusted Platform Module. 4.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: 1. Unfasten the cable management solution to access the power supply bays. 2. Remove the EMI shield from the power supply bay. 3. Remove the protective cover from the connector pins on the power supply.
4. Install the power supply into the bay until it clicks. 5. Connect the power cord to the power supply. 6. Route the power cord through the cable management solution. 7. Connect the power cord to the power source. Be sure that the power supply LED is green.
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
• Four-bay LFF drive cage connected to the SAS-enabled riser board Item Description 1 Power cable 2 Capacitor pack cable 3 560 mm Mini-SAS cable • Four-bay LFF drive cage connected to a controller in the full-height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 800 mm Mini SAS cable for the H220 and P420 controllers 890 mm Mini-SAS cable for the H222 and P222 controllers Cabling 70
• Four-bay LFF drive cage connected to a controller in the low-profile expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 800 mm Mini SAS cable for the H220 and P420 controllers 890 mm Mini-SAS cable for the H222 and P222 controllers Eight-bay SFF drive cabling • Six-drive SFF SATA configuration Item Description 1 Power cable 2 Capacitor pack cable 3 Two-port SATA cable 4 700 mm Mini-SAS cable Cabling 71
• Eight-bay SFF drive cage connected to the SAS-enabled riser board Item Description 1 Power cable 2 Capacitor pack cable 3 560 mm Mini-SAS cable 4 700 mm Mini-SAS cable • Eight-bay SFF drive cage connected to the P822 controller in the full-height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 615 mm Mini-SAS cable 4 800 mm Mini-SAS cable Cabling 72
• Eight-bay SFF drive cage connected to the P420 controller in the full-height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 560 mm Mini-SAS cable 4 700 mm Mini-SAS cable • Eight-bay SFF drive cage connected to the P420 controller in low-profile expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 615 mm Mini-SAS cable 4 800 mm Mini-SAS cable Cabling 73
• Eight-bay SFF drive cage connected to the P430 controller in the full-height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 Mini-SAS Y-cable • Eight-bay SFF drive cage connected to the P430 controller in the low-profile expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 Mini-SAS Y-cable Cabling 74
Optical drive cabling • Optical drive cabling in the four-bay LFF drive cage • Optical drive cabling in the eight-bay SFF drive cage Cabling 75
GPU power cabling Cabling 76
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
HP Insight Remote Support software (on page 80) is also available in HP iLO with no operating system software, drivers, or agents. Using iLO 4, you can do the following: • Access a high-performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server. • Use the shared iLO 4 Remote Console to collaborate with up to four server administrators. • Remotely mount high-performance Virtual Media devices to the server.
The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which is a disk image (.iso) that you can download from the HP website (http://www.hp.com/go/spp/download).
HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 79).
Scripting Toolkit for Windows and Linux The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.
• Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. • To navigate the menu system, use the arrow keys.
For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs). Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: • Access RBSU by pressing the F9 key.
10. Press the Esc key to exit RBSU. 11. Press the F10 key to confirm exiting RBSU. The server automatically reboots. Utilities and features HP Smart Storage Administrator HP SSA is a configuration and management tool for HP Smart Array controllers. Starting with HP ProLiant Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting.
ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system. In addition to ROMPaq, Online Flash Components for Windows and Linux operating systems are available for updating the system firmware. The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions. For more information, go to the HP website (http://www.hp.
Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM. Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating device drivers.
• VCA compares installed software versions on the node with updates available in the VCRM managed repository. Administrators configure VCA to point to a repository managed by VCRM. For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on the HP website (http://www.hp.com/go/hpsim).
Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_v1_en) • French (http://www.hp.com/support/ProLiant_TSG_v1_fr) • Spanish (http://www.hp.
System battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.
IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (non-condensing) Operating, maximum wet bulb 10% to 90% temperature of 28°C (82.4°F) Non-operating, maximum wet 5% to 95% bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
CAUTION: Check the system and power supply input ratings before powering up the server.
HP 750 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Value Input requirements — Rated input voltage 100 V AC to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated input current 9 A to 4.
Rated input frequency 50 Hz to 60 Hz Rated input current 4.
CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment. • Connect the equipment to a reliably grounded SELV source. An SELV source is a secondary circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level (60 V DC).
Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Support and other resources 104
Support and other resources 105
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AHCI Advanced Host Controller Interface AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDDC Double Device Data Correction DDR double data rate DPC DIMMs per channel EMI electromagnetic interference FBWC flash-backed write cache Acronyms and abbreviations 106
GPU graphics processing unit HP CS HP Common Slot (power supply) HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Management Log ISO International Organization for Standardization LFF large form factor LRDIMM load reduced dual in-line memory module LV low voltage (DIMM voltage) NMI nonmaskable interrupt NVRAM nonvolatile memory OA Onboard Administrator Acronyms and abbreviations 107
ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power-On Self Test PXE preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module RDP Rapid Deployment Pack RoHS Restriction of Hazardous Substances SAS serial attached SCSI SATA serial ATA SD Secure Digital SDDC Single Device Data Correction SELV separated extra low voltage Acronyms and abbreviations 108
SFF small form factor SPP HP Service Pack for ProLiant SSA HP Smart Storage Administrator STD standard (DIMM voltage) TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in-line memory module UID unit identification USB universal serial bus VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 109
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Index A D access panel 19 Active Health System 77, 78 ACU (Array Configuration Utility) 77, 84 Advanced ECC memory 52, 83 airflow requirements 21, 22 ambient temperature 22 AMP (Advanced Memory Protection) 83 AMP modes 50, 83 authorized reseller 98 auto-configuration process 82 Automatic Server Recovery (ASR) 85 DC power supply 23, 95 diagnosing problems 88 diagnostic tools 77, 80, 85 dimensions and weight 93 DIMM identification 49 DIMM population guidelines 51 DIMM slot locations 11 DIMMs, installing 53
G GPU power cabling 60, 76 grounding methods 92 grounding requirements 23 H hardware options installation 29 health driver 85 health LED 7 heatsink 54 help resources 98 hot-plug drive, installing 31 hot-plug fans 43, 44, 45 hot-plug power supply calculations 97 HP Care Pack Services 21, 87 HP Collaborative Support 87 HP contact information 98 HP Insight Diagnostics 80 HP Insight Diagnostics survey functionality 80 HP Insight Remote Support software 80, 87 HP Proactive Care 87 HP Smart Array SAS License Key
POST error messages 88 power calculator 23, 97 power distribution unit (PDU) 23 power redundancy 66 power requirements 23 power supply 66 power supply blank 66 power supply LEDs 8 power supply specifications 93 powering down 16 powering up 16 power-on password 11 preboot execution environment (PXE) 83 problem diagnosis 88 processors 54 Product ID 83 Q QuickSpecs 77 R rack installation 21 rack warnings 25 RAID configuration 84 Rapid Deployment Pack (RDP) 21 RBSU configuration 82 rear panel components 8 rea
V ventilation 21 Version Control Agent (VCA) 86 Version Control Repository Manager (VCRM) 86 video connector 6, 8 Virtualization option 87 W warnings 24, 25 warranty information 91 website, HP 98 weight 93 Index 114
