HP Factory-Installed Operating System Software for Microsoft® Windows® Small Business Server 2003 R2 User Guide Part Number 349334-006 October 2007 (Sixth Edition)
© Copyright 2003, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software.
Contents Technical support.......................................................................................................................... 4 Before you contact HP................................................................................................................................ 4 HP contact information ............................................................................................................................... 4 Customer self repair...................................
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • In the United States, see
A convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part. • For specific information about customer replaceable parts, refer to the maintenance and service guide on the HP website (http://www.hp.com/support).
Overview Introduction IMPORTANT: If your server has a factory-installed operating system, do not boot from the HP SmartStart CD when powering up the server for the first time. The SmartStart CD should only be used if it is necessary to reinstall the operating system. IMPORTANT: Complete the operating system installation before installing any additional hardware options.
For additional information about Microsoft® Windows® Small Business Server 2003 R2, see the HP website (http://h18000.www1.hp.com/products/servers/software/factory-installed.html) or the Microsoft® website (http://www.microsoft.com/windowsserver2003).
Gathering information Certificate of Authenticity IMPORTANT: Note where the COA label is located on the server, and record the product key for future reference. The COA label is used to: • Upgrade the factory-installed operating system using the Microsoft® Upgrade program for license validation • Reinstall the operating system because of a failure that has permanently disabled it The COA label location varies by server model.
Installation Completing the operating system installation IMPORTANT: Before powering up the server and configuring the operating system software, connect the server hardware as described in the server user guide. Do not install additional hardware devices until after the software installation is complete.
installed. When prompted, click Yes to accept the drivers and continue the installation. If you are prompted to reboot the server, click No. After the operating system installation is complete, download digitally signed drivers (http://www.hp.com/support/files). Found New Hardware Wizard The Found New Hardware Wizard might appear during the operating system installation. Click Cancel at the Found New Hardware Wizard.
NOTE: The dynamic disk upgrade is optional. For information about dynamic disk upgrades, refer to the operating system documentation. After upgrading to dynamic disk, the emergency repair disk must be updated.
Post-installation tasks Logging in to the server To log in to the server after completing the initial software installation: 1. Press the Ctrl+Alt+Del keys to display the login screen. 2. Enter the user name Administrator. 3. Leave the Password field blank. 4. Click OK. Changing the administrator password The administrator password can be changed by pressing the Ctrl+Alt+Delete keys and clicking Change Password or by completing the following steps: 1.
Altering regional settings Alter the regional settings if the server is not operating under the default regional settings. The regional settings control the keyboard language and set the local format for sorting and displaying time, date, numbers, and currency for a specified region. 1. Click Start, and select Control Panel. 2. Double-click Regional and Language Options. 3. Click the Regional Options tab. 4. Select the correct locale from the two dropdown lists. 5.
4. To install only the HP Management Agents, deselect the other components by clicking the component and pressing the Delete key. Additional HP management tools can be installed at this time by leaving components selected for installation. 5. Click Install to install the currently selected components. The HP Management Agents install using the password you have set. For more information about the Management Agents, refer to the HP Insight Management Agents User Guide (http://h18013.www1.hp.
Installing Lights-Out management features If a RILOE board was purchased for the server or the server was purchased with an iLO controller installed, use the following procedure to complete the installation. Do not attempt to install the device driver until after the operating system installation is complete. IMPORTANT: The Microsoft® Hardware Wizard detects the RILOE board as a PCI Memory Controller and the iLO controller as a Base System Device.
IMPORTANT: Microsoft® Internet Explorer is required to run the ACU. Internet Explorer is used to interface with the array controller. For the page to display properly, the server IP address must be included in the trusted sites list. Internet Explorer must be restarted after adding the IP address to the trusted sites list for the settings to take effect. 1. Click Start, and select All Programs>HP System Tools>HP Array Configuration Utility. 2.
12. (Optional) Select Perform a quick format and Enable file and folder compression. 13. If the drive will not be formatted, select Do not format this partition. 14. Click Next. 15. Click Finish at the Completing the New Partition Wizard screen. The partition is formatted to the file system that was selected and is labeled "Healthy" at the completion of the format. For more information on configuring the new disk drives and upgrading to dynamic disks, refer to the operating system documentation.
10. Enter the following path in the Device Driver Wizard field: C:\HPDRVRS 11. Click OK. The driver search results should display the appropriate device. 12. If an incorrect device appears, click Back, and reselect the correct device. 13. Click Next to install the driver. 14. Click Finish>Close to return to the Computer Management screen. The tape driver installation is complete. The tape device now appears in the Tape Drive category on the Computer Management screen.
• The device, \Device\scsi\cpqfcalm1, did not respond within the timeout period. • Unable to read IO control information from NBT device. Refer to article #Q257760 on the Microsoft® website (http://www.microsoft.com). Backing up the server After you complete the software installation and the server is operational, back up the server using a tape backup system in conjunction with approved tape backup software.
when viewing the Web Agent Help from the System Management Homepage, text that appears in the left column of the Help screen is not displayed properly if Java™ Virtual Machine is not installed.
Troubleshooting Reinstalling the operating system If the server operating system becomes corrupt, reinstall it using the SmartStart CD, the HP Management CD, and the HP branded version of the Microsoft® Windows® operating system CD. To reinstall the operating system, boot the server from the SmartStart CD and follow the on-screen installation path instructions. CAUTION: Booting from the SmartStart CD permanently erases any disk partitions and data currently on the disk drive.
Acronyms and abbreviations ACU Array Configuration Utility CAL client access license COA Certificate of Authenticity CPQTEAM Network Teaming and Configuration EULA end user license agreement iLO Integrated Lights-Out IP Internet Protocol NIC network interface controller NTFS NT File System PCI peripheral component interface PSP ProLiant Support Pack RAS remote access service Acronyms and abbreviations 22
RILOE Remote Insight Lights-Out Edition SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol Acronyms and abbreviations 23
