HP ProLiant DL320e Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S.
Contents Component identification ............................................................................................................... 6 Front panel components ............................................................................................................................. 6 Front panel LEDs and buttons ............................................................................................................ 7 Rear panel components ...................................................
Introduction ............................................................................................................................................ 31 Security bezel option ............................................................................................................................... 31 Drive options .......................................................................................................................................... 31 Drive installation guidelines ................
Option ROM Configuration for Arrays ............................................................................................. 68 ROMPaq utility .............................................................................................................................. 69 Automatic Server Recovery ............................................................................................................. 69 USB support ...................................................................................
Component identification Front panel components • Four-bay LFF drive model Item Description 1 Optical drive 2 Serial label pull tab 3 USB connectors 4 LFF drives • Eight-bay SFF drive model Item Description 1 Optical drive 2 USB connectors 3 Serial label pull tab 4 SFF drives Component identification 6
Front panel LEDs and buttons Item Description Status 1 UID button/LED Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated 2 Power On/Standby button and system power LED Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* 3 Health LED Solid green = Normal Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = Syste
Rear panel components Item Description 1 Slot 2 PCIe x16 (16, 8, 4, 1)* 2 Slot 1 PCIe x8 (4, 1)* 3 Power supply 1 4 Power supply 2 5 Dedicated iLO management port (optional) 6 UID LED button 7 Serial connector 8 Video connector 9 USB connectors 10 NIC 1/shared iLO management connector 11 NIC connector 2 * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 10).
Item Description Status 2 NIC status LED Green = Activity exists Flashing green = Activity exists Off = No activity exists 3 UID LED/button Blue = Identification is activated Flashing blue = System is being managed remotely Off = Identification is deactivated 4 Power supply LED (for hot-plug HP CS power supplies only) Green = Normal Off = One or more of the following conditions exists: • • • • Power Power Power Power is unavailable supply failed supply is in standby mode supply error System b
Item Description 13 Fan connector 2 14 Discovery service connector 15 Fan connector 1 16 24-pin power supply connector 17 26-pin RPS connector 18 Processor socket 19 DIMM slots 20 TPM connector 21 Dedicated iLO module connector * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 10)." DIMM slot locations DIMM slots are numbered sequentially (1 through 4) for the processor.
Slot number Type Length Height Connector link width Negotiable link width 1 PCIe2 Half Half x8 x4 2 PCIe3 Half Full x16 x16 System maintenance switch Switch Default Function 1 Off Off = No function On = iLO security is disabled 2 Off Off = System configuration can be changed On = System configuration is locked 5 Off Off = Power-on password is enabled On = Power-on password is disabled 6 Off Off = No function On = ROM reads configuration as invalid 3, 4, 7, 8, 9, 10, 11, 12
System board LED definitions Item Description Status 1 Initialization failure Yellow = System initialization failure Off = Normal 2 Power supply 1 failure Red = Power supply failure Off = Normal 3 Power supply 2 failure Red = Power supply failure Off = Normal 4 Auxiliary power Green = Standby power indicator Off = Standby power invalid 5 Processor error Yellow = Critical processor error Off = Normal Drive numbering • Four-bay LFF drive model Component identification 12
• Eight-bay SFF drive model Hot-plug drive LED definitions Item LED Status 1 Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Rotating green Drive activity Off No drive activity Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. Off Removing the drive does not cause a logical drive to fail.
FBWC module LED definitions The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation Off Off Off The cache module is not powered. Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller.
Fan locations Component identification 15
Operations Power up the server 1. Connect each power cord to the server. 2. Connect each power cord to the power source. 3. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used: • If using a ball-bearing rail system, you can perform most installations and maintenance by simply extending the server from the rack. • If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack.
IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used: • If using a ball-bearing rail system, you can perform most installations and maintenance by simply extending the server from the rack. • If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. 4. Do one of the following: o Extend the server from the rack (on page 16). o Remove the server from the rack (on page 17). Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the access panel. If the access panel latch is locked, use a T-15 Torx screwdriver to unlock the latch. Install the access panel 1.
5. Remove the air baffle. Install the air baffle 1. Place the air baffle on top of the server. 2. Install the access panel (on page 19). 3. Do one of the following: 4. o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 27). Power up the server (on page 16).
1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 16). o Remove the server from the rack (on page 17). 4. Remove the access panel (on page 18). 5. Disconnect all cables connected to existing expansion boards. 6. Loosen the PCI riser cage thumbscrews. 7. Lift the PCI riser cage to unseat the PCI riser boards.
2. Tighten the PCI riser cage thumbscrews. 3. Install the access panel (on page 19). 4. Do one of the following: 5. o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 27). Power up the server (on page 16).
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 inches) behind the rack. • Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to the back of another rack or row of racks.
Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the building structure. Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations.
WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment. • Do not route the power cord where it can be walked on or pinched by items placed against it.
f. • To finish the installation, follow the onscreen prompts. An Internet connection is required to update the firmware and systems software. Remote deployment installation—To deploy an operating system remotely, use Insight Control server deployment for an automated solution. For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download).
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering" on page 12). • When drives are grouped together into the same drive array, they must be of the same capacity to provide the greatest storage space efficiency.
5. Install the drive in the carrier. 6. Install the drive. 7. Connect each power cord to the server. 8. Connect each power cord to the power source. 9. Power up the server (on page 16). Installing a hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: 1. Remove the drive blank.
2. Prepare the drive. 3. Install the drive. 4. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 13). Mini-SAS cable option To connect the cable option: 1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 16). o Remove the server from the rack (on page 17). 4.
6. Connect the Mini-SAS cable to the storage controller. 7. Install the storage controller ("Installing a storage controller" on page 37). 8.
o Low-profile controller connection 9. Secure the excess length of the Mini-SAS cable in the cable clip. 10. Connect the rest of the drive cables required in this drive configuration. For more information, see "Storage cabling (on page 54)." 11. Install the access panel (on page 19). 12. Do one of the following: 13. o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 27). Install the drives ("Drive options" on page 31).
16. Power up the server (on page 16). Controller options The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/support/DSA_RAID_UG_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).
1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 16). o Remove the server from the rack (on page 17). 4. Remove the access panel (on page 18). 5. Install the storage controller ("Expansion board options" on page 47). 6. Connect all necessary internal and external cabling to the storage controller.
o Remove the server from the rack (on page 17). 4. Remove the access panel (on page 18). 5. Remove the PCI riser cage (on page 20). CAUTION: When connecting or disconnecting the capacitor pack cable, the connectors on the cache module and cable are susceptible to damage. Avoid excessive force and use caution to avoid damage to these connectors. 6. Connect the capacitor pack cable to the cache module. 7. Install the cache module on the storage controller. 8.
b. Press the opposite end of the capacitor pack in the holder. 11. Install the access panel (on page 19). 12. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 27). 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (on page 16). Optical drive option To install the component: 1. Power down the server (on page 16). 2. Remove all power: a.
4. Remove the optical drive blank. Retain the blank for future use. 5. Remove the access panel (on page 18). 6. If you are installing the optical drive in an LFF drive model, do the following: a. Thread the optical drive cable through the optical drive bay. b. Connect the cable to the optical drive. 7.
o Four-bay LFF drive model o Eight-bay SFF drive model 8. If you are installing the optical drive in an SFF drive model, connect the optical drive cable to the optical drive. 9. Connect the optical drive cable: a. Route the optical drive cable through the cable clip on the front chassis. b. Route the optical drive cable along the side of the system board, and then connect the cable to the system board. c.
— Four-bay LFF drive model — Eight-bay SFF drive model 10. Install the access panel (on page 19). 11. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 27). 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (on page 16).
IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The server memory subsystem supports UDIMMs only. UDIMMs represent the most basic type of memory module and offer lower latency and (relatively) low power consumption, but are limited in capacity. The server supports dual-rank, PC3-10600E/PC3-12800E (DDR3 ECC) DIMMs operating at 1333 or 1600 MHz speed.
Item Description Definition 3 Data width x4 = 4-bit x8 = 8-bit 4 Voltage rating L = Low voltage (1.35V) U = Ultra low voltage (1.25V) Blank or omitted = Standard 5 Memory speed 12800 = 1600-MT/s 10600 = 1333-MT/s 8500 = 1066-MT/s 6 DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html).
o Memory channel 1 consists of the two DIMMs that are closest to the processor. o Memory channel 2 consists of the two DIMMs that are located farthest from the processor. • White DIMM slot indicate the first slot of a channel (3-A, 1-B). • Memory speed support depends on the type of processor installed. See the technical specification of the installed processor for more information. • The server supports up to 1600 MT/s ECC UDIMMs. • The server supports up to 32 GB (4x8 GB) UDIMMs.
7. Install the DIMM. 8. Install the air baffle (on page 20). 9. Install the access panel (on page 19). 10. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 27). 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (on page 16).
6. Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. 7. Install the expansion board. 8. Install the PCI riser cage (on page 21). IMPORTANT: The server does not power up if the PCI riser cage is not seated properly. 9. Connect all necessary internal and external cables to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. 10. Install the access panel (on page 19). 11.
o Extend the server from the rack (on page 16). o Remove the server from the rack (on page 17). 4. Remove the access panel (on page 18). 5. Using a flat screwdriver, toggle the knockout to loosen it, and then pull it out of the chassis. 6. Install the dedicated iLO management module. 7. Install the access panel (on page 19). 8. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 27). 9.
Enabling the dedicated iLO management port The onboard NIC 1/shared iLO connector is set as the default system iLO port. To enable the installed dedicated iLO module: 1. During the server startup sequence after module installation, to access iLO RBSU, press the F8 key. 2. Select the Network menu. 3. Click the Network Interface Adapter field. 4. To change the setting to ON, press the spacebar. 5. To save the new settings, press the F10 key. 6.
• When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
6. Install the TPM security rivet by pressing the rivet firmly into the system board. 7. Install the access panel (on page 19). 8. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 27). 9. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server (on page 16).
6. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. 7. Reboot the server. 8. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation. CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings.
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
• Mini-SAS cable connected to a storage controller in the full-height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 700-mm Mini-SAS cable for non-hot-plug drive configuration • Mini-SAS cable connected to a storage controller in the low-profile expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 700-mm Mini-SAS cable for non-hot-plug drive configuration Cabling 55
Four-bay LFF hot-plug drive cage cabling • Mini-SAS cable connected to the system board Item Description 1 Power cable 2 560-mm Mini-SAS cable • Mini-SAS cable connected to a storage controller in the full-height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 890-mm Mini-SAS cable Cabling 56
• Mini-SAS cable connected to a storage controller in the low-profile expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 890-mm Mini-SAS cable Eight-bay SFF hot-plug drive cage cabling • Mini-SAS cables connected to a storage controller in the full-height expansion slot Item Description 1 560-mm Mini-SAS cable 2 700-mm Mini-SAS cable for hot-plug drive configuration Cabling 57
Item Description 3 Power cable 4 Capacitor pack cable Optical drive cabling • LFF drive cage model Item Description 1 Optical drive power cable 2 Optical drive SATA cable • SFF drive cage model Cabling 58
Item Description 1 Optical drive power cable 2 Optical drive SATA cable Power supply cabling Nonredundant power supply cabling Item Description 1 24-pin power supply cable 2 4-pin power supply cable Cabling 59
Redundant power supply cabling Item Description 1 24-pin power supply cable 2 26-pin RPS cable 3 4-pin power supply cable CAUTION: The default and redundant power supplies in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable and might shut down when it detects mismatched power supplies.
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
iLO enables and manages the Active Health System (on page 62) and also features Agentless Management. All key internal subsystems are monitored by iLO. SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 65) is also available in HP iLO with no operating system software, drivers, or agents.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which is a disk image (.
HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 63).
HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement.
• Dependency checking, which ensures appropriate installation order and dependency checking between components • Intelligent deployment of only required updates • Simultaneous firmware and software deployment for multiple remote targets in both GUI and CLI modes • Improved deployment performance • Local online deployment of HP ProLiant servers and enclosures • Remote (one-to-many) online deployment of HP ProLiant servers and enclosures • Local offline firmware deployments with HP Support Pack f
IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you for confirmation of settings before you exit the utility. To change a selected setting, you must select a different setting and press the Enter key.
Re-entering the server serial number and product ID After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Options menu. 3. Select Service Options. 4. Select Serial Number. The following warning appears: Warning: The serial number should ONLY be modified by qualified service personnel. This value should always match the serial number located on the chassis. 5.
The utility also provides support for the following functions: • Reconfiguring one or more logical drives • Viewing the current logical drive configuration • Deleting a logical drive configuration • Setting the controller to be the boot controller • Selecting the boot volume If you do not use the utility, ORCA will default to the standard configuration.
• Diagnostics • DOS • Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version. NOTE: The server ships with the same version programmed on each side of the ROM.
Version control The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise. • VCRM manages the repository for SPP. Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP. • VCA compares installed software versions on the node with updates available in the VCRM managed repository.
Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_v1_en) • French (http://www.hp.com/support/ProLiant_TSG_v1_fr) • Spanish (http://www.hp.
System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • • • • Do not attempt to recharge the battery.
IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Belarus Kazakhstan Russia marking Manufacturer Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S.
Valid date formats include the following: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point. For example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth. • YYWW, where YY indicates the year, using a base year of 2000. For example, 0238: 02 for 2002 and 38 for the week of September 9.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Operating, maximum wet bulb 10% to 90% temperature of 28°C (82.4°F) Nonoperating, maximum wet 5% to 95% bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
Rated input current 6A Rated input power 430 W at 115 V 430 W at 230 V Power supply output — Efficiency Not less than 82% at 100% load Not less than 85% at 50% load Not less than 82% at 20% load Maximum peak power 400 W at 100 V to 120 V AC input 400 W at 200 V to 240 V AC input HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Value Input requirements — Rated input voltage 100 V AC–240 V AC Rated input frequency 50 Hz–60 Hz Rated input current 6 A–3 A Rated input pow
Rated steady-state output power 460 W at 100 V to 120 V AC output 460 W at 200 V to 240 V AC output Maximum peak power 460 W at 100 V to 120 V AC output 460 W at 200 V to 240 V AC output Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the HP Power Advisor website (http://www.hp.com/go/hppoweradvisor).
Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Support and other resources 87
Support and other resources 88
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BMC baseboard management controller BSMI Bureau of Standards, Metrology and Inspection CE Conformité Européenne (European Conformity) CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate EMI electromagnetic interference FBWC flash-backed write cache Acronyms and abbreviations 89
FCC Federal Communications Commission HP CS HP Common Slot (power supply) HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Management Log ISO International Organization for Standardization LFF large form factor LRDIMM load reduced dual in-line memory module NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays Acronym
PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power-On Self Test PXE preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module RDP Rapid Deployment Pack RF radio frequency RFI radio frequency interference RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor Acronyms and abbreviations 91
SPP HP Service Pack for ProLiant SSA HP Smart Storage Administrator TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in-line memory module UID unit identification USB universal serial bus VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 92
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Index controller options 37 crash dump analysis 11 CSR (customer self repair) 81 customer self repair (CSR) 81 A access panel 19 Active Health System 61, 62 ACU (Array Configuration Utility) air baffle 19, 20 airflow requirements 23, 24 Array Configuration Utility (ACU) ASR (Automatic Server Recovery) authorized reseller 81 auto-configuration process 67 Automatic Server Recovery (ASR) 61, 68 68 69 69 B Basic Input/Output System (BIOS) 61, 69 battery 73 BIOS (Basic Input/Output System) 61, 69 BIOS upgra
front panel LEDs 7 G grounding methods 77 grounding requirements 25 H memory options 43 memory subsystem architecture 45 Mini-SAS cable 34 N non-hot-plug drives 32 non-hot-plug drives, installing 32 hard drives, determining status of 13 hardware options 27, 31 hardware options installation 31 health driver 69 help resources 81 hot-plug drive, installing 33 HP Insight Diagnostics 64 HP Insight Remote Support software 65 HP Service Pack for ProLiant 61, 64, 65 HP Smart Update Manager overview 61, 65 HP S
recommended ambient operating temperature (TMRA) 24 recovery key 52 redundant ROM 70 registering the server 30 regulatory compliance notices 75 removing server from rack 17 requirements, electrical grounding 25 requirements, environmental 23, 78 requirements, power 25 requirements, site 24 requirements, temperature 24 retaining the recovery key/password 52 ROM redundancy 70 ROM-Based Setup Utility (RBSU) 52, 66, 68 ROMPaq utility 61, 69, 70 S safety considerations 70, 75, 77 scripted installation 65 script
