HP ProLiant DL160 Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S.
Contents Component identification ............................................................................................................... 6 Front panel components ............................................................................................................................. 6 Front panel LEDs and buttons ............................................................................................................ 7 Rear panel components ...................................................
Drive options .......................................................................................................................................... 31 Drive installation guidelines ............................................................................................................ 32 Installing a hot-plug drive ................................................................................................................ 32 Installing a non-hot-plug drive ......................................
Auto-configuration process .............................................................................................................. 80 Boot options ................................................................................................................................. 81 Configuring AMP modes ................................................................................................................ 81 Re-entering the server serial number and product ID ...................................
Component identification Front panel components • SFF Item Description 1 Optical drive (optional) 2 Front video connector (Front video port adapter required) 3 USB connectors (2) 4 UID LED button 5 Power on/Standby button and system power LED 6 Health LED 7 NIC status LED 8 Serial number/iLO information pull tab* 9 SAS/SATA drives (8) • LFF Item Description 1 Optical drive (optional) 2 Serial number/iLO information pull tab* 3 Front video connector (Front video port adapter re
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse shows the default iLO account information. The same information is printed on a label attached to the chassis.
Rear panel components Description 1 Slot 1 PCIe3 x16 (8, 4, 2, 1) 2 iLO connector 3 NIC connector 2 4 NIC connector1 5 Power supply 6 Serial connector 7 Video connector 8 USB connectors (4) 9 FlexibleLOM slot Rear panel LEDs and buttons Item Description Status 1 UID button/LED Blue = Identification is activated Flashing blue = System is being managed remotely Off = Identification is deactivated 2 NIC link LED Green = Link exists Off = No link exists 3 NIC status LED Green = Ac
System board components Item Description 1 Processor 1DIMM slots 2 Processor socket 1 3 PCI riser connector 1 4 FlexibleLOM connector 5 System maintenance switch 6 Cache module connector 7 PCI riser connector 2 8 TPM connector 9 NMI header 10 Mini-SAS connector 11 SATA connector 2 12 SATA connector 1 13 Internal USB connector 14 Fan connector 8 15 Front panel connectors 16 Fan connector 7 Component identification 9
Item Description 17 Fan connector 6 18 Fan connector 5 19 8-pin power connector 20 Fan connector 4 21 SD card slot 22 Fan connector 3 23 24-pin power connector 24 Fan connector 2 25 System battery 26 FlexibleLOM standby power connector 27 4-pin power connector 28 Redundant power supply connector 29 Discovery service connector 30 Processor socket 2 31 Processor 2 DIMM slots DIMM slots DIMM slots are numbered sequentially (1 through 12) for each processor.
Position Default Function S2 Off Off = System configuration can be changed On = System configuration is locked S3 Off Reserved S4 Off Reserved S5 Off Off = Power-on password is enabled On = Power-on password is disabled S6 Off Off = No function On = Reset configuration S7 — Reserved S8 — Reserved S9 — Reserved S10 — Reserved S11 — Reserved S12 — Reserved When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system con
Drive LED definitions Item LED Status 1 Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Rotating green Drive activity Off No drive activity Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. Off Removing the drive does not cause a logical drive to fail. Solid green The drive is a member of one or more logical drives.
• Cache module installed on a storage controller • Cache module installed on the system board 1 - Amber 2 - Green 3 - Green Interpretation Off Off Off The cache module is not powered. Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller. Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up, and the capacitor pack is charging.
1 - Amber 2 - Green 3 - Green Interpretation Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached. Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes, but has not reached sufficient charge to perform a full backup. On On Off The current backup is complete, but power fluctuations occurred during the backup. On On On The cache module microcontroller has failed.
When processor 2 is installed, install fans in positions 2 and 5.
Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: • Press and release the Power On/Standby button.
IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used: • If using a ball-bearing rail system, you can perform most installations and maintenance by simply extending the server from the rack. • If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack.
5. Extend the server from the rack. 6. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers.
Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
2. Press the locking latch. The access panel slides to a closed position. 3. Use a T-15 Torx screwdriver to tighten the security screw on the locking latch. Remove the processor air baffle 1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 17). o Remove the server from the rack (on page 16). 4.
The air baffle slides down to a closed position. Remove the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board assembly. 1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 17).
b. To unseat the PCI riser boards, lift the assembly, and then remove the cage. Install the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 1. Align the PCI riser boards with the corresponding connectors on the system board, and then insert the cage. 2. Insert and then tighten the three screws of the PCI cage. 3. Install the processor air baffle (on page 20). 4.
7. Connect each power cord to the power source. 8. Power up the server (on page 16).
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the front and expel warm air through the rear.
Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations.
Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.
To install the component: 1. Install the server and cable management arm into the rack. See the installation instructions that ship with the Quick Deploy Rail System. 2. Connect peripheral devices to the server. 3. Connect the power cord to the server. 4. Using the strain relief clip from the server hardware kit, secure the power cord. 5. Connect the power cord to the power source. 6. Power up the server (on page 16).
• Remote deployment installation—To remotely deploy an operating system, use Insight Control server deployment for an automated solution. For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version. For more information, see "Keeping the system current (on page 84).
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all drive numbers. • Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number. • When drives are grouped together into the same drive array, they must be of the same capacity to provide the greatest storage space efficiency.
3. Install the drive. 4. Determine the status of the drive from the drive LED definitions (on page 12). Installing a non-hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Remove the non-hot-plug drive carrier. 4.
5. Install the drive. 6. Install the drive into the drive bay. 7. Power up the server (on page 16). 8. Determine the status of the drive from the drive LED definitions (on page 12). Mini-SAS cable option The server supports 700 mm and 800 mm Mini-SAS cable options. These cable options are used for connecting the optional Smart Array controllers installed in a full–height PCI slot. Installing the 700 mm Mini-SAS cable 1. Power down the server (on page 16). 2. Remove all power: a.
8. Connect the Mini-SAS cable from the storage controller to the drive backplane. 9. Install the PCI riser cage (on page 22). 10. Install the processor air baffle (on page 20). 11. Install the access panel (on page 19). 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (on page 16). Installing the 800 mm Mini-SAS cable 1. Power down the server (on page 16). 2. Remove all power: a.
7. Connect the Mini-SAS cable from the Smart Array controller to the hard drive backplane. 8. Install the processor air baffle (on page 20). 9. Install the access panel (on page 19). 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (on page 16). VGA power cable option 1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b.
6. Remove the adhesive stickers from the VGA cable clips, and then attach the clips onto the fan cage. 7. Route the cable through the cable clips, and then connect the cable to the VGA card and power supply cable. 8. Install the processor air baffle (on page 20). 9. Install the access panel (on page 19). 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (on page 16).
Controller options The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/support/DSA_RAID_UG_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).
1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 17). o Remove the server from the rack (on page 16). 4. Remove the access panel (on page 19). 5. Install the storage controller. 6. Connect all cabling to the Smart Array controller. For more information see the document included with the controller option. 7.
7. Connect the capacitor pack cable to the cache module. 8. Do one of the following: o When using the embedded Smart Array controller, install the cache module on the system board, and then install the PCI riser cage ("Install the PCI riser cage" on page 22).
o When using a Smart Array controller expansion board, install the cache module on the storage controller, and then install the controller into the PCI riser cage ("Install the PCI riser cage" on page 22). 9. Route the capacitor pack cable towards the front of the chassis. 10. Install the capacitor pack: a. Insert the cable end of the capacitor pack into the holder. b. Press the opposite end of the capacitor pack into the holder. 11. Install the processor air baffle (on page 20). 12.
Optical drive option This server supports the installation of a SATA DVD-ROM optical drive or a SATA DVD-RW optical drive. To install the component: 1. Power down the server (on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 17). o Remove the server from the rack (on page 16). 4. Remove the access panel (on page 19). 5.
o 8. SFF configuration If you have an SFF configuration, do the following: a. Using the T-10 screw from the optical drive kit and a T-10/T-15 Torx screwdriver, install the drive.
b. Connect the cable from the rear of the drive to the SATA DVD-ROM drive connector on the system board. Use cable (HP part number 663771-001) to connect to the drive. Connect the blue and black end of the cable to the optical drive, connect the longer blue end to the SATA connector on the system board and the short black cable to the power connector. 9. If you have a LFF configuration, do the following: a.
b. Install the drive into the drive bay, and then using the T-10 screw from this kit, secure the drive. c. Connect the cable from the rear of the drive to the SATA DVD-ROM drive connector on the system board. Use cable (HP part number 663771-001 to connect to the drive. Connect the blue and black end of the cable to the optical drive, connect the longer blue end to the SATA connector on the system board and the short black cable to the power connector. 10. Install the PCI riser cage (on page 22). 11.
IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs, RDIMMs, or UDIMMs: • UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM per channel configurations and (relatively) low power consumption, but are limited in capacity.
HP SmartMemory HP SmartMemory, introduced for Gen8 servers, authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software. Certain performance features are unique with HP SmartMemory. HP SmartMemory 1.
Item Description Definition E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category. Single-, dual-, and quad-rank DIMMs To understand and configure memory protection modes properly, an understanding of single-, dual-, and quad-rank DIMMs is helpful.
The server also can operate in independent channel mode or combined channel mode (Lockstep Memory mode). When running in Lockstep Memory mode, you gain reliability in one of two ways: • If running with UDIMMs (built with x8 DRAM devices), the system can survive a complete DRAM failure (SDDC). In independent channel mode, this failure would be an uncorrectable error. • If running with RDIMM (built with x4 DRAM devices), the system can survive the complete failure of two DRAM devices (DDDC).
• White DIMM slots denote the first slot of a channel (Ch 1-A, Ch 2-B, Ch 3-C, Ch 4-D). • Do not mix LRDIMMs, UDIMMs, or RDIMMs. • Do not install more than two UDIMMs per channel. UDIMMs should not be installed in slots Ch 1-I, Ch 2-J, Ch 3-K, or Ch 4-L. • When two processors are installed, install the DIMMs in sequential alphabetical order balanced between the two processors: P1-A, P2-A, P1-B, P2-B, P1-C, P2-C, and so on.
Population order For memory configurations with a single processor or multiple processors, populate the DIMM slots in the following order: • LRDIMM: Sequentially in alphabetical order (A through L) • RDIMM: Sequentially in alphabetical order (A through L) • UDIMM: A through H, sequentially in alphabetical order. Do not populate DIMM slots I through L. After installing the DIMMs, use RBSU to configure Advanced ECC, online spare, or lockstep memory support. Installing a DIMM 1.
If you are installing DIMMs in online spare or lock-step configuration, configure the mode in RBSU ("HP ROM-Based Setup Utility" on page 79). Processor and fan module option When one processor is installed, install fan blanks in slots 1, 2, and 5. When two processors are installed, install fans in slots 2 and 5; always install a fan blank in slot 1. The server supports single-processor or dual-processor operation.
5. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. 6. Remove the clear processor socket cover. Retain the processor socket cover for future use.
7. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. 8. Close the processor retaining bracket.
9. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. 10. Remove the thermal interface protective cover from the heatsink. 11. Remove the adhesive tape from the slot, and then install the heatsink. a. Using the guide pin on the processor backplate, position the heatsink. b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.
c. Finish the installation by completely tightening the screws in the same sequence. 12. Locate fan slots 2 and 5. 13. Remove the fan blanks from slots 2 and 5. NOTE: Dual-processor configurations require seven fans.
14. Install the fans in slots 2 and 5. 15. Connect the fans to the system board connectors. 16. Install the processor air baffle (on page 20). 17. Install the access panel (on page 19). 18. Slide the server into the rack. 19. Connect each power cord to the server. 20. Connect each power cord to the power source. Power up the server (on page 16).
Depending on the model purchased, the server may look different than shown. To install the component: 1. Connect the front video adapter to the front video connector. CAUTION: Be sure to connect the video adapter to the video connector, and not to the USB connector. 2. Connect the front video adapter to the video device.
• When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. • When returning a system board for service replacement, do not remove the TPM from the system board. When requested, HP Service provides a TPM with the spare system board. • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet.
7. Install the TPM board. Press down on the connector to seat the board ("System board components" on page 9). 8. Install the TPM security rivet by pressing the rivet firmly into the system board. 9. Install the PCI riser cage (on page 22). 10. Install the processor air baffle (on page 20). 11. Install the access panel (on page 19). 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
3. From the Server Security Menu, select Trusted Platform Module. 4. From the Trusted Platform Module Menu, select TPM Functionality. 5. Select Enable, and then press the Enter key to modify the TPM Functionality setting. 6. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. 7. Reboot the server. 8. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation.
6. Remove the PCI riser cage (on page 21). 7. Remove the expansion slot cover from the PCI riser board. 8. Install the expansion board. 9. o If installing a half length expansion board, install the expansion board into the slot until it sits firmly. o If installing a full length full height expansion board, remove the low profile bracket, and then install the expansion board into the slot until it sits firmly. Install the PCI riser cage (on page 22).
14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server (on page 16). FlexibleLOM option WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. 1.
b. Tighten the thumbscrew. 11. Install the PCI riser cage (on page 22). 12. Install the processor air baffle (on page 20). 13. Install the access panel (on page 19). 14. Slide the server into the rack. 15. Connect each power cord to the server. 16. Connect each power cord to the power source. 17. Power up the server (on page 16). Common slot power supply option IMPORTANT: The DC power supply unit must only be installed by a qualified technician.
2. Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. 3. Install the power supply into the bay until it clicks into place.
4. Connect the power cord to the power supply. 5. Use the strain relief clip to secure the power cord, and then route the power cord through the cable management solution. 6. Connect the power cord to the power source. Be sure that the power supply LED is green.
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
• LFF drive cage connected to Smart Array controller card in a full–height slot Cable number Description 1 Mini-SAS cable (700 mm) 2 FBWC capacitor pack cable • LFF drive cage connected to an embedded Smart Array controller Cable number Description 1 Mini-SAS cable (390 mm) 2 FBWC capacitor pack cable Cabling 68
SFF drive cabling • SFF drive cage connected to Smart array controller card in low profile slot Cable number Description 1 Mini-SAS cable (560 mm + 390 mm) 2 FBWC capacitor pack cable • SFF drive cage connected to Smart Array controller card in a full–height slot Cable number Description 1 Mini-SAS cable (800 mm + 700 mm) 2 FBWC capacitor pack cable • SFF drive cage connected to an embedded Smart Array controller Cabling 69
In this configuration, the embedded Smart Array controller can only support up to four SATA drives.
Cable number Description 4 2x2 Power supply cable 5 RPS control cable 6 Discovery service cable Maximum configuration Cable number Description 1 Drive backplane cable 2 2x4 Power supply cable 3 2x12 Power supply cable 4 FlexibleLOM standby power cable 5 2x2 Power supply cable 6 RPS control cable 7 Discovery service cable Cabling 71
FBWC capacitor pack cabling Cable number Description 1 FBWC capacitor pack cable Front panel cabling Cable number Description 1 2x10 Front panel IO cable 2 2x12 Front panel IO cable Cabling 72
Internal USB cabling SFF configuration Cable number Description 1 Internal USB cable LFF configuration Cable number Description 1 Internal USB cable Cabling 73
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
iLO enables and manages the Active Health System (on page 75) and also features Agentless Management. All key internal subsystems are monitored by iLO. SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 78) is also available in HP iLO with no operating system software, drivers, or agents.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which is a disk image (.
HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 76).
HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement.
SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode. For more information or to download SPP, see the HP website (http://www.hp.com/go/spp).
For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. • To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. • To access Help for a highlighted configuration option, press the F1 key.
Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: • Access RBSU by pressing the F9 key. • Access Intelligent Provisioning Maintenance Menu by pressing the F10 key. • Access the boot menu by pressing the F11 key. • Force a PXE Network boot by pressing the F12 key.
Utilities and features Array Configuration Utility ACU is a utility with the following features: • Runs as a local application or remote service accessed through the HP System Management Homepage • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimum configuration for an unconfigured system • For supported controllers, provides access to licensed features, including: o Moving and deleting individual
Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.
Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following: • POST • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images.
Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, download the SPP ("HP Service Pack for ProLiant" on page 78) from the HP website (http://www.hp.com/go/spp). Version control The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise.
Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_v1_en) • French (http://www.hp.com/support/ProLiant_TSG_v1_fr) • Spanish (http://www.hp.
System battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.
IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Operating, maximum wet bulb 10% to 90% temperature of 28°C (82.4°F) Nonoperating, maximum wet 5% to 95% bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
HP 460 W CS Power Supply (94%) specifications Specification Value Input requirements — Rated input voltage 100 V to 240 V AC Rated input frequency 50 Hz or 60 Hz Rated input current 6 A to 3 A Rated input power 509 W at 115 V AC input 495 W at 230V AC input Btus per hour 1764 1736 1694 1687 Power supply output — Rated steady-state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input at at at a
Rated input frequency 50 Hz to 60 Hz Rated input current 9 A to 4.
system must be earthed elsewhere. • The DC supply source is to be located within the same premises as the equipment. • Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor.
Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Support and other resources 101
Support and other resources 102
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair DC domain controller DDDC Double Device Data Correction EMI electromagnetic interference FBWC flash-backed write cache HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission Acronyms and abbreviations 103
iLO Integrated Lights-Out IML Integrated Management Log NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express PDU power distribution unit POST Power-On Self Test PXE preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module RDP Rapid Deployment Pack RF radio frequency RFI radio frequency interference Acronyms and abbreviations 104
SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SPP HP Service Pack for ProLiant SUM Software Update Manager TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in-line memory module UID unit identification VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 105
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Index A access panel 19 Active Health System 74, 75 ACU (Array Configuration Utility) 74, 82 Advanced ECC memory 50, 81 air baffle 20 airflow requirements 24, 25 AMP (Advanced Memory Protection) 81 AMP modes 81 Array Configuration Utility (ACU) 82 ASR (Automatic Server Recovery) 83 authorized reseller 95 auto-configuration process 80 Automatic Server Recovery (ASR) 83 B Basic Input/Output System (BIOS) 74, 83 bezel 19, 31 BIOS (Basic Input/Output System) 74, 83 BIOS upgrade 74, 83 boot options 30, 81 BSMI
grounding methods 90 grounding requirements 26 H hardware options 28, 31 hardware options installation 31 health driver 83 help resources 95 hot-plug drive, installing 32 HP contact information 95 HP iLO Management Engine 74 HP Insight Diagnostics 77 HP Insight Diagnostics survey functionality 77 HP Insight Remote Support software 78 HP Service Pack for ProLiant 74, 78 HP Smart memory 47 HP Smart Update Manager overview 74, 79 HP website 95 I identifying components 6 iLO (Integrated Lights-Out) 74, 75, 76
recommended ambient operating temperature (TMRA) 25 recovery key 61 redundant ROM 84 registering the server 30 regulatory compliance notices 89 removing server from rack 16 required information 95 requirements, airflow 25 requirements, electrical grounding 26 requirements, environmental 24 requirements, site 25 requirements, space 25 requirements, temperature 25 ROM redundancy 84 ROM-Based Setup Utility (RBSU) 60, 79 ROMPaq utility 74, 83, 84 S safety considerations 27, 84, 89 safety information 84, 89 scr
