HP ProLiant DL100 Series Server User Guide Part Number 384049-006 March 2009 (Sixth Edition)
© Copyright 2005, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows Server are U.S.
Contents Operations................................................................................................................................... 5 Power up the server ................................................................................................................................... 5 Power down the server............................................................................................................................... 5 Remove the access panel..............................
Symptom information ..................................................................................................................... 20 Diagnostic steps ............................................................................................................................ 20 Hardware problems................................................................................................................................. 31 Hardware problems...........................................................
Operations Power up the server To power up the server, press the Power On button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
o 1U server o 2U server To replace the component, reverse the removal procedure.
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
Registering the server To register the server, refer to the HP Registration website (http://register.hp.com).
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. For HP-supported options, refer to the Quickspecs on the HP website (http://www.hp.com/servers/proliant). WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Hard drive options For server-specific hard drive installation instructions, refer to the installation sheet included with the server. Hard drive backplane options For server-specific hard drive backplane installation instructions, see the installation sheet included with the server. Power supply options For server-specific power supply installation instructions, see the installation sheet included with the server.
Installing the Trusted Platform Module board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
7. Install the TPM security rivet by pressing the rivet firmly into the system board. 8. Install any components removed to access the TPM connector. 9. Install the access panel. 10. Install the server into the rack ("Installing the server into the rack" on page 10). 11. Power up the server (on page 5). Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be saved and printed after BitLocker™ is enabled.
Software and configuration utilities ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq USB Key into an available USB port and boot the system. The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions. For more information about the ROMPaq utility, see the HP website (http://www.hp.com/go/support).
Troubleshooting Common problem resolution Loose connections (on page 17) Service notifications (on page 17) Loose connections Action: • Be sure all power cords are securely connected. • Be sure all cables are properly aligned and securely connected for all external and internal components. • Remove and check all data and power cables for damage. Be sure no cables have bent pins or damaged connectors.
IMPORTANT: This guide provides information for multiple servers. Some information may not apply to the server you are troubleshooting. Refer to the server documentation for information on procedures, hardware options, software tools, and operating systems supported by the server. WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair.
CAUTION: The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only. Preparing the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditioning, and humidity control. Refer to the server documentation for required environmental conditions. 2. Record any error messages displayed by the system. 3. Remove all diskettes and CDs from the media drives. 4.
The available flowcharts include: • Start diagnosis flowchart (on page 21) • General diagnosis flowchart (on page 22) • Power-on problems flowchart (on page 24) • POST problems flowchart (on page 26) • OS boot problems flowchart (on page 28) • Server fault indications flowchart (on page 29) The number contained in parentheses in the flowchart boxes corresponds to a table with references to other detailed documents or troubleshooting instructions.
General diagnosis flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not correct the problem, use the following flowchart. Item See 1 "Symptom information (on page 20)" 2 "Loose connections (on page 17)" 3 "Service notifications (on page 17)" 4 The most recent version of a particular server or option firmware is available on the following websites: 5 • HP Support website (http://www.hp.
Item See 6 • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) • "Hardware problems (on page 31, on page 31)" • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.
Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord • Power source problem • Power on circuit problem • Improperly seated component or interlock problem • Faulty internal component Item See 1 Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device.
Item See 1 Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) 2 "Loose connections (on page 17)" 3 "General memory problems are occurring (on page 39)" 4 • "Hardware problems (on page 31, on page 31)" • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.
OS boot problems flowchart Symptom: Server does not boot a previously installed operating system.
Item See 3 "General memory problems are occurring (on page 39)" 4 • "Hardware problems (on page 31, on page 31)" • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) 5 "General diagnosis flowchart (on page 22)" Server fault indications flowchart Symptom: Server boots, but the internal health LED or external health LED is red or amber.
Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item See 1 Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.
Hardware problems The procedures in this section are comprehensive and include steps about or references to hardware features that may not be supported by the server you are troubleshooting.
UPS problems UPS is not working properly Action: 1. Be sure the UPS batteries are charged to the proper level for operation. See the UPS documentation for details. 2. Be sure the UPS power switch is in the On position. See the UPS documentation for the location of the switch. 3. Be sure the UPS software is updated to the latest version. Use the Power Management software located on the Power Management CD. 4.
o If the video does not work, refer to "Video problems (on page 42)." CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board requires replacement, contact HP Technical Support ("Contacting HP" on page 48) before proceeding. o If the system fails in this minimum configuration, one of the primary components has failed.
8. Be sure all necessary software updates, such as device drivers, ROM updates, and patches, are installed and current. For example, if you are using a Smart Array controller, you need the latest Smart Array Controller device driver. 9. Be sure all device drivers are the correct ones for the hardware. Uninstall any incorrect drivers before installing the correct drivers. 10.
CAUTION: Clearing NVRAM deletes the configuration information. Refer to the server documentation for complete instructions before performing this operation or data loss could occur. 5. Clearing NVRAM can resolve various problems. Clear the NVRAM, but do not use the backup .SCI file if prompted. Have available any .CFG, .OVL, or .PCF files that are required. Internal system problems CD-ROM and DVD drive problems System does not boot from the drive Action: 1.
DAT drive error or failure occurs Action: 1. Be sure drivers, software, and firmware are upgraded to the latest revisions. 2. Clean the drive at least four times to be sure that the heads are clean and to eliminate dirty heads as the possible cause of the failure. DAT drives require cleaning every 8 to 25 hours of use or they may fail intermittently when using marginal or bad media. Be sure you are following the proper cleaning procedures described in the device and server documentation.
o To examine the drive take-up leader, tilt the cartridge receiver door on the front of the drive and look inside to see that the drive leader is connected to the buckling link-hook, which should be engaged in the leader slot. DLT drive failure occurs Action: • Be sure the power and signal cables are properly connected. • Be sure the power and signal cable connectors are not damaged. • If the drive is connected to a nonembedded controller, be sure the controller is properly seated.
Fan problems General fan problems are occurring Action: 1. Be sure the fans are properly seated and working. a. Follow the procedures and warnings in the server documentation for removing the access panels and accessing and replacing fans. b. Unseat, and then reseat, each fan according to the proper procedures. c. Replace the access panels, and then attempt to restart the server. 2. Be sure the fan configuration meets the functional requirements of the server. Refer to the server documentation. 3.
6. If it is a non-hot-plug drive, be sure a conflict does not exist with another hard drive. Check for SCSI ID conflicts. 7. Be sure the correct drive controller drivers are installed. Server response time is slower than usual Action: Be sure the hard drive is not full, and increase the amount of free space on the hard drive, if needed. It is recommended that hard drives should have a minimum of 15 percent free space. No hard drives are recognized Action: Be sure no power problems (on page 31) exist.
Memory count error exists Possible Cause: The memory modules are not installed correctly. Action: 1. Be sure the memory modules are supported by the server. See the server documentation. 2. Be sure the memory modules have been installed correctly in a supported configuration. See the server documentation. 3. Be sure the memory modules are seated properly. 4. Be sure no operating system errors are indicated. 5. Restart the server and check to see if the error message is still displayed. 6.
CAUTION: Removal of some processors and heatsinks require special considerations for replacement, while other processors and heatsinks are integrated and cannot be reused once separated. For specific instructions for the server you are troubleshooting, refer to processor information in the Hardware options installation (on page 12) section on the Documentation CD. 5. If the server has only one processor installed, replace it with a known functional processor.
If you cannot determine the problem by checking the specific area, perform each of the following actions. Restart the server after each action to see if the problem has been corrected. • Reseat all I/O expansion boards. • Be sure no loose connections (on page 17) exist in the rest of the server, particularly with the cables that connect to the system board. • Be sure no foreign material exists, such as screws, bits, or slot bracket blanks, that may be short circuiting components.
8. Press any key, or type the password, and wait a few moments for the screen to activate to be sure the power-on password feature is not in effect. You can also tell if the power-on password is enabled if a key symbol is displayed on the screen when POST completes. If you do not have access to the password, you must disable the power-on password by using the Password Disable switch on the system board. Refer to the server documentation. 9.
2. If a KVM switching device is in use, be sure all cables and connectors are the proper length and are supported by the switch. Refer to the switch documentation. 3. Be sure the current drivers for the operating system are installed. 4. Be sure the device driver is not corrupted by replacing the driver. 5. Restart the system and check whether the input device functions correctly after the server restarts. 6.
AT commands are not visible Action: Set the echo command to On using the AT command ATE. Data is displayed as garbled characters after the connection is established Action: 1. Be sure both modems have the same settings, including speed, data, parity, and stop bits. 2. Be sure the software is set for the correct terminal emulation. a. Reconfigure the software correctly. b. Restart the server. c. Run the communications software, checking settings and making corrections where needed. d.
4. Be sure the modem is current and compliant with CCITT and Bell standards. Replace with a supported modem if needed. You are unable to connect to an online subscription service Action: 1. If the line you are accessing requires error control to be turned off, do so using the AT command AT&Q6%C0. 2. If the ISP you are accessing requires access at a decreased baud rate, reconfigure the communications software to correct the connection baud rate to match the ISP. 3.
2. Be sure the correct network driver is installed for the controller and that the driver file is not corrupted. Reinstall the driver. 3. Be sure no loose connections (on page 17) exist. 4. Be sure the network cable is working by replacing it with a known functional cable. 5. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable. 6. Be sure the network controller is not damaged. 7.
Contacting HP Contacting HP technical support or an authorized reseller Before contacting HP, always attempt to resolve problems by completing the procedures in this guide. IMPORTANT: Collect the appropriate server information ("Server information you need" on page 48) and operating system information ("Operating system information you need" on page 49) before contacting HP for support. For the name of the nearest HP authorized reseller: • See the Contact HP worldwide (in English) webpage (http://welcome.
• Any notes describing the details of the problem, including recent changes to the system, the events that triggered or are associated with the problem, and the steps needed to reproduce the problem. • Notes on anything nonstandard about the server setup. • Operating system information ("Operating system information you need" on page 49) Operating system information you need Depending on the problem, you may be asked for certain pieces of information.
• • o lspci -v o uname -a o cat /proc/meminfo o cat /proc/cpuinfo o rpm -ga o dmesg o lsmod o ps -ef o ifconfig -a o chkconfig -list o mount Contents of the following files: o /var/log/messages o /etc/modules.conf or etc/conf.modules o /etc/lilo.conf or /etc/grub.conf o /etc/fstab If HP drivers are installed: o Version of the PSP used o List of drivers from the PSP (/var/log/hppldu.
o SYS:SYSTEM\ABEND.LOG o SYS:ETC\CPQLOG.LOG o SYS:SYSTEM\CONFIG.TXT o SYS:SYSTEM\SURVEY.
• • • • o CONFIG.SYS o STARTUP.CMD o SYSLEVEL information in detail o TRAPDUMP information (if a TRAP error occurs) A directory listing of: o C:\ o C:\OS2 o C:\OS2\BOOT o HPFS386.INI (for Advanced or Advanced with SMP) If HP drivers are installed: o Version of the SSD used o List of drivers from the SSD o Versions of the OS/2 Management Insight Agents, CPQB32.
o /usr/sbin/crash (accesses the crash dump image at /var/crash/$hostname) o /var/adm/messages o /etc/vfstab o /usr/sbin/prtconf Software tools and solutions Software problems ("Introduction to software problems" on page 53) Firmware maintenance (on page 56) Introduction to software problems The best sources of information for software problems are the operating system and application software documentation, which may also point to fault detection tools that report errors and preserve the system con
Errors are displayed in the error log Action: Follow the information provided in the error log, and then refer to the operating system documentation. Problems occur after the installation of a service pack Action: Follow the instructions for updating the operating system ("Operating system updates" on page 53). You are unable to bind NICs during the Protocols Interview with a Factory-Installed Novell NetWare 5 operating system Action: Be sure the packet receive buffers are set high enough.
5. Be sure you have two good backups before you start. Test the backups using a backup utility. 6. Check the operating system and application software resources to be sure you have the latest information. 7. If the last-known functioning configuration does not work, try to recover the system with operating system recovery software: o Microsoft® operating systems: Windows Server® 2003—Automated System Recovery Diskette.
Errors occur after the system software is changed Action: Change settings to the original configuration. If more than one setting was changed, change the settings one at a time to isolate the cause of the problem. Errors occur after an application is installed Action: • Check the application log and operating system log for entries indicating why the software failed. • Check system settings to determine if they are the cause of the error.
• Support new features • Correct problems in a previous ROM version ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq USB Key into an available USB port and boot the system. The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
5. Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No.
Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwi
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
• Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Technical support 73
Technical support 74
Acronyms and abbreviations ACPI Advanced Configuration and Power Interface ACU Array Configuration Utility ASR Automatic Server Recovery BIOS Basic Input/Output System BMC baseboard management controller CCITT International Telegraph and Telephone Consultative Committee CS cable select DDR double data rate DIMM dual inline memory module DU driver update EFS Extended Feature Supplement ESD electrostatic discharge Acronyms and abbreviations 75
FBDIMM fully buffered DIMM I/O input/output IDE integrated device electronics IEC International Electrotechnical Commission IML Integrated Management Log IRQ interrupt request ISP Internet service provider KVM keyboard, video, and mouse LED light-emitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface controller NLM NetWare Loadable Module Acronyms and abbreviations 76
NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays OS operating system PCI peripheral component interface PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended PDU power distribution unit POST Power-On Self Test PPM processor power module PSP ProLiant Support Pack RBSU ROM-Based Setup Utility ROM read-only memory SAS serial attached SCSI SATA serial ATA Acronyms and abbreviations 77
SCSI small computer system interface SDRAM synchronous dynamic RAM SFF small form-factor SIM Systems Insight Manager SSD support software diskette TCP/IP Transmission Control Protocol/Internet Protocol TMRA recommended ambient operating temperature TPM trusted platform module UID unit identification UPS uninterruptible power system USB universal serial bus VGA video graphics array Acronyms and abbreviations 78
Index A access panel 5 ACPI support 54 airflow requirements 7, 8 application software problems 55 AT commands 44, 45 audio 43 audio problems 43 authorized reseller 67 B backup, errors 37 backup, restoring 54 batteries, insufficient warning when low 32 batteries, replacing 64 battery 32, 64 battery replacement notice 64 BIOS upgrade 16 BSMI notice 63 C cables 17, 61 cables, VGA 43 Canadian notice 62 cartridge, tape 36 cautions 19 color 43 configuration procedures 10 connection errors 44, 45, 46 connection
I options installation 10, 12 IBM OS/2 51 identification number 60 Important Safety Information document 18 information required 48, 49 installation, server options 10, 12 P J Japanese notice 63 K keyboard 43 keyboard problems 43 Korean notices 63 KVM 43 L laser compliance 64 laser devices 64 LEDs 32 LEDs, troubleshooting 17, 20 Lights-Out 100i Remote Management 16 Linux 49, 55 loose connections 17 M memory count error 39, 40 memory not recognized 40 memory problems 39 Microsoft operating systems 49
service notifications 17 Service Packs 53, 54 short circuits 41 site requirements 8 software errors 55, 56 software failure 55 software problems 53 software troubleshooting 55, 56 space requirements 7 static electricity 66 Sun Solaris 52, 54 support 67 symbols on equipment 18 symptom information 20 system board battery 64 T Taiwan battery recycling notice 65 technical support 67 telephone numbers 67 temperature requirements 8 third-party devices 34 troubleshooting 17 troubleshooting sequence 20 Trusted Pla
