HP ProLiant BL685c G7 Server Blade User Guide Part Number 593961-001 June 2010 (First Edition)
© Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows Server are U.S.
Contents Component identification ............................................................................................................... 6 Front panel components ................................................................................................................................ 6 Front panel LEDs .......................................................................................................................................... 6 SAS and SATA hard drive LEDs .......................
Retaining the recovery key/password................................................................................................. 43 Enabling the Trusted Platform Module ................................................................................................. 44 Cabling ..................................................................................................................................... 45 Hard drive power cabling ...................................................................
Prepare the server for diagnosis......................................................................................................... 69 Service notifications.................................................................................................................................... 70 Loose connections ...................................................................................................................................... 70 Troubleshooting flowcharts ...............................
Component identification Front panel components Item Description 1 Hard drive bay 1 2 Hard drive bay 2 3 Server blade release lever 4 Server blade release button 5 Power On/Standby button and LED 6 Serial label pull tab 7 HP c-Class Blade SUV Cable connector* * The SUV connector and the HP c-Class Blade SUV Cable are for some server blade configuration and diagnostic procedures.
Item Description Status Red flashing = Critical condition 3 Flex 1 LED Green = Network linked Green flashing = Network activity Off = No link or activity 4 Flex 2 LED Green = Network linked Green flashing = Network activity Off = No link or activity 5 Flex 3 LED Green = Network linked Green flashing = Network activity Off = No link or activity 6 Flex 4 LED Green = Network linked Green flashing = Network activity Off = No link or activity 7 System power LED Green = On Green flashing = Server
NOTE: Predictive failure alerts can occur only when the hard drive is connected to a Smart Array controller. Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application. On, off, or flashing Steadily blue The drive is operating normally, and it has been selected by a management application.
System board components Item Description 1 Processor socket 4 2 Processor 4 DIMM slots 3 Processor socket 1 (populated) 4 Processor 1 DIMM slots 5 Smart Array connector 6 TPM connector 7 Micro-SD card connector 8 Internal USB connector 9 Mezzanine connector 2 (Type I or Type II mezzanine) 10 Enclosure connectors (2) 11 Mezzanine connector 1 (Type I mezzanine only) 12 Embedded NIC 13 Cache module capacitor holder 14 Hard drive backplane power connector 15 Mezzanine connector 3
The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL685c G7 Server Blade Installation Instructions that ship with the server blade. DIMM slot identification Each processor supports eight DIMM slots: • Processor 1 and processor 4 DIMM slots • Processor 2 and processor 3 DIMM slots For installation guidelines and population order, see "Memory option (on page 28).
Item Connector Card support Mezzanine connector 2 PCIe x8 Type I or II mezzanine card Mezzanine connector 3 PCIe x8 Type I or II mezzanine card System maintenance switch Position Function Default 1* iLO 3 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5* Password disabled Off 6* Reset configuration Off 7 Reserved Off 8 Reserved Off 9 Reserved Off 10 Reserved Off *To access redundant ROM, set S1, S5, and S6 to ON.
9. Change position 6 of the system maintenance switch to off. 10. Repeat steps 5 and 6. IMPORTANT: When the server blade boots after NVRAM is cleared, a delay of up to 2 minutes is normal. During this delay, the system appears non-functional. Do not attempt any procedures during the delay. Accessing the redundant ROM If the system ROM is corrupted, the system automatically switches to the redundant ROM in most cases.
Item Connector Description 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Component identification 13
Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use a virtual power button selection through iLO 3. • Press and release the Power On/Standby button. When the server blade goes from the standby mode to the full power mode, the system power LED changes from amber to green.
a. Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdown of applications and the OS. — Select Press and Hold to initiate an emergency shutdown of applications and the OS. IMPORTANT: When the server blade are in standby mode, auxiliary power is still being provided. To remove all power from the server blade, remove the server blade from the enclosure.
Remove the access panel To remove the component: 1. Power down the server blade (on page 14). 2. Remove the server blade (on page 15). 3. Press the access panel release button, and then slide the access panel to the rear. 4. Remove the access panel. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
To replace the component, reverse the removal procedure. Remove the DIMM baffles CAUTION: To avoid damage to the server blade and the enclosure, install all DIMM baffles in the proper location after adding or replacing DIMMs. DIMM baffles that are missing or installed incorrectly can compromise server blade and enclosure cooling. To remove the component: 1. Power down the server blade (on page 14). 2. Remove the server blade (on page 15). 3. Remove the access panel (on page 16). 4.
1. Install the DIMM baffles. 2. Connect the hot-plug SAS/SATA cables ("Hot-plug SAS/SATA hard drive cabling" on page 45). 3. Connect the cache module capacitor cable ("Cache module capacitor cabling" on page 46). 4. Install the access panel (on page 16). 5. Install the server blade ("Installing a server blade" on page 26).
Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a server blade. 6. Complete the server blade configuration. Installing an HP BladeSystem c-Class enclosure Before performing any server blade-specific procedures, install an HP BladeSystem c-Class enclosure.
1. Remove the device bay blank. 2. Remove the three adjacent blanks. Removing a c7000 device bay divider 1. Slide the device bay shelf locking tab to the left to open it.
2. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then rotate the right edge downward (clockwise). 3. Lift the left side of the device bay shelf to disengage the three tabs from the divider wall, and then remove it from the enclosure.
Removing a c3000 device bay mini-divider or device bay divider 1. Slide the locking tab down. 2. Remove the mini-divider or divider: o c3000 mini-divider: Push the divider toward the back of the enclosure until the divider drops out of the chassis. o c3000 divider: a. Push the divider toward the back of the enclosure until it stops. b. Slide the divider to the left to disengage the tabs from the wall. c. Rotate the divider clockwise.
d. Remove the divider from the enclosure. Creating a full-height device bay blank 1. 2. Obtain the coupler plate: o If you are using a device bay blank that came with the enclosure, the coupler plate can be found with the contents of the full-height device shipping box. o If you are using a device bay blank that you purchased as an option, remove the coupler plate from inside the blank.
3. Fit the slots on the bottom of the second blank on to the tabs on the coupler plate, and then slide the second blank forward until it snaps in place. 4. Install the full-height blank into the device bay. Installing interconnect modules For specific steps to install interconnect modules, see the documentation that ships with the interconnect module.
• HP BladeSystem c3000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals.
IMPORTANT: To connect to a network with a Pass-Thru module, always connect the Pass-Thru module to a network device that supports Gigabit speed. Installing server blade options Before installing and initializing the server blade, install any server blade options, such as an additional processor, hard drive, or mezzanine card. Installing a server blade 1. Remove the connector covers. 2. Prepare the server blade for installation.
3. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
Memory subsystem architecture The memory subsystem in this server blade is divided into channels. Each processor supports four channels, and each channel supports two DIMM slots, as shown in the following table. Channel Slot Slot number 1 A E 1 2 2 C G 3 4 3 B F 5 6 4 D H 7 8 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.
Item Description Definition 6 DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com). Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server blade. Standard ECC can correct single-bit memory errors and detect multi-bit memory errors.
Population order DIMM slot 2nd 5B 3rd 3C 4th 7D 5th 2E 6th 6F 7th 4G 8th 8H Installing DIMMs To install the component: 1. Power down the server blade (on page 14). 2. Remove the server blade (on page 15). 3. Remove the access panel (on page 16). 4. Remove the DIMM baffle ("Remove the DIMM baffles" on page 17). 5. Open the DIMM slot latches. 6. Install the DIMM. 7. Install all DIMM baffles ("Install the DIMM baffles" on page 17). 8. Install the access panel (on page 16). 9.
IMPORTANT: The following configurations are not supported: • Installation of both SAS and SATA hard drives in a single RAID volume • Installation of SSD and rotating media hard drives in a single RAID volume A Smart Array P410i controller with an embedded FBWC module supports either two hot-plug SAS or two hot-plug SATA hard drives. Hard drive activity is indicated by the hard drive LEDs on the hard drives.
3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SAS and SATA hard drive LEDs" on page 7). 5. Resume normal server blade operations. Mezzanine card option Optional mezzanine cards provide additional I/O support. For mezzanine card locations, see "System board components (on page 9).
4. Remove the mezzanine connector cover. 5. Align the mezzanine connector on the optional mezzanine card with the mezzanine connector on the system board. CAUTION: To prevent damage to the server blade, apply pressure over the mezzanine connector when installing the mezzanine card. Do not apply pressure to the edges of the card. 6. Install the mezzanine card. Press down on the connector to seat the card. 7. Install the access panel (on page 16). 8.
Processor option The server supports dual- and quad-processor operation. The server supports boot functions through the processor installed in processor socket 1. However, if processor 1 fails, the system automatically boots from processor 2 and provides a processor failure message. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
6. Disconnect the SAS/SATA cables, the SGPIO cable, and the hard drive power cable from the hard drive backplane. 7. Remove the front bezel/hard drive cage assembly.
8. Remove the heatsink blank. Retain the heatsink blank for future use. CAUTION: Failure to completely open the processor retaining latch prevents the processor from seating during installation, leading to hardware damage. 9. Open the processor retaining latch and the processor socket retaining bracket. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board.
10. Remove the processor socket protective cover. Retain the cover for future use. IMPORTANT: Be sure the processor remains inside the processor installation tool. 11. If the processor has separated from the installation tool, carefully re-insert the processor into the tool. 12. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socket.
13. Press in firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool.
14. Close the processor retaining bracket and the processor retaining latch. 15. Remove the thermal interface media protective cover. CAUTION: To avoid possible mechanical or thermal damage to the server blade, orient the heatsinks so that the alignment arrows and text are closest to the center of the server blade.
16. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. 17. Repeat these steps for the second processor and heatsink. 18. Install the front bezel/hard drive cable assembly. 19. Connect the SAS/SATA cable, SGPIO cable, and hard drive power cable to the hard drive backplane. 20. Install the access panel (on page 16). 21. Install the hard drives ("Hot-plug SAS or SATA hard drive option" on page 31). 22.
• Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. • When returning a system board for service replacement, do not remove the TPM from the system board. When requested, HP Service provides a TPM with the spare system board.
5. Install the TPM board. Press down on the connector to seat the board ("System board components" on page 9). 6. Install the TPM security rivet by pressing the rivet firmly into the system board. 7. Install the access panel (on page 16). 8. Install the server blade ("Installing a server blade" on page 26). 9. Power up the server blade (on page 14).
• Always store copies of the recovery key/password away from the server blade. • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module 1. When prompted during the start-up sequence, access RBSU by pressing the F9 key. 2. From the Main Menu, select Server Security. 3. From the Server Security Menu, select Trusted Platform Module. 4. From the Trusted Platform Module Menu, select TPM Functionality. 5.
Cabling Hard drive power cabling Hot-plug SAS/SATA hard drive cabling Cabling 45
Cache module capacitor cabling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Blade SUV Cable (on page 12).
NOTE: For this configuration, a USB hub is not necessary. To connect additional devices, use a USB hub. 1. Connect the SUV cable to the server blade. 2. Connect the video connector to a monitor. 3. Connect a USB mouse to one USB connector. 4. Connect a USB keyboard to the second USB connector.
NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections.
Software and configuration utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 3 Management interface driver • Rack infrastructure interface service For Microsoft® Windows® OS users, these items are included in the HP ProLiant iLO 3 Standard Blade Edition, available from the HP website (http://www.hp.com/servers/lights-out).
To connect to the server blade using iLO 3, install the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 3 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 3 also provides webbased status for the HP BladeSystem configuration. For detailed information about iLO 3, refer to the HP Integrated Lights-Out User Guide on the HP website (http://www.hp.com/servers/lights-out).
o TCP/IP networking and an IP address compatible with one of the following: the iLO 3 Diagnostic Port IP address or an assigned DHCP or static IP address o CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive o Any of the following Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for Windows® users only 1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website (http://java.sun.com/products/archive/index.html).
Deployment methods Three primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 52) • CD-ROM deployment (on page 53) • Diskette image deployment (on page 54) PXE deployment PXE enables server blades to load an image over the network from a PXE server, and then execute it in memory.
Using SmartStart technology, the Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, see the HP website (http://www.hp.com/servers/sstoolkit).
4. After the server blade boots, follow the normal installation procedure for an OS. Windows Server® 2003 cannot be installed from a USB CD-ROM on the I/O cable if the hard drive is completely blank (no partitions defined). To install Windows Server® 2003, use one of the following methods: • Make a partition on the hard drive that Windows Server® 2003 will be loaded on. • Use the SmartStart CD 7.60 or later. • Use the Rapid Deployment Pack. For instructions, see the HP website (http://h18013.www1.
Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a boot diskette. For details, refer to the SmartStart Scripting Toolkit User Guide and download the latest version of the software from the HP website (http://www.hp.com/servers/sstoolkit). As an alternative method, configure the hardware manually with RBSU and the iLO 3 remote console. With this method, the disk is more generic and integrates with an existing network OS installation process.
HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following: • Configuring system devices and installed options • Enabling and disabling system features • Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP
Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Boot options Near the end of the boot process, the boot options screen is displayed.
mirrored copy. The system continues to operate normally without any user intervention. If the system supports hot-plug memory, the failed memory can be replaced while the system continues to operate. • RAID Memory Mode—Provides protection levels similar to Mirrored Memory Mode, and it requires less memory allocation than full redundancy.
Re-entering the server serial number and product ID After you replace the system board, you must re-enter the server blade serial number and the product ID. 1. During the server blade startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Options menu. 3. Select Service Options. 4. Select Serial Number. The following warnings appear: WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified.
The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions. For more information, see the Download drivers and software page for the server blade. To access the server-specific page, enter the following web address into the browser: http://www.hp.com/support/ For example: http://www.hp.
Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility.
Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data. External USB functionality HP provides external USB support to enable local connection of USB devices for server blade administration, configuration, and diagnostic procedures.
NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To download the latest version, see the HP website (http://www.hp.com/support). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.
proactive service support for nearly all HP servers, storage, network and SAN environments, plus selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements. Download from the HP website (http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD).
For more information about version control tools, see the HP Systems Insight Manager Help Guide and the Version Control User Guide on the HP Systems Insight Manager website (http://www.hp.com/go/hpsim). ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website (http://h18000.www1.hp.com/products/servers/management/psp.html).
• Deploys necessary component updates only (except Linux RPMs) • Downloads the latest components from Web (except Linux RPMs) • Enables direct update of BMC firmware (iLO and LO100i) For more information about HP Smart Update Manager and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/foundation).
Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problemspecific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: • English (http://www.hp.
Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to the SmartStart CD for value-added software and drivers required during the troubleshooting process. Download the current version of SmartStart from the HP website (http://www.hp.com/servers/smartstart). Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport).
Start diagnosis flowchart Use the following flowchart to start the diagnostic process.
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 69)" 2 "Loose connections (on page 70)" 3 "Service notifications (on page 70)" 4 The most recent version of a particular server blade or option firmware is available on the HP Support website (http://www.hp.com/support).
Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
• The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device.
Item Refer to 1 Server blade power-on problems flowchart (on page 73) 2 "POST error messages and beep codes (on page 81)" 3 "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) 4 "Symptom information (on page 69)" 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade.
Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart (on page 75)" 3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
* See the server blade OS boot problems flowchart (on page 77) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 79
NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item See 1 "Management agents" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.10 and 1040.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value — Temperature range* Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28°C (82.4°F) Non-operating 5% to 95% @ 38.7°C (101.7°F) Altitude† — Operating 3050 m (10,000 ft) Non-operating 9144 m (30,000 ft) * The following temperature conditions and limitations apply: - All temperature ratings shown are for sea level.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwi
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Technical support 97
Technical support 98
Acronyms and abbreviations ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BMC baseboard management controller CSR Customer Self Repair ESD electrostatic discharge IEC International Electrotechnical Commission iLO 3 Integrated Lights-Out 3 IML Integrated Management Log ORCA Option ROM Configuration for Arrays POST Power-On Self Test PSP ProLiant Support Pack Acronyms and abbreviations 99
PXE Preboot Execution Environment RBSU ROM-Based Setup Utility RPM Red Hat Package Manager SAS serial attached SCSI SATA serial ATA SD Secure Digital SIM Systems Insight Manager TPM trusted platform module UID unit identification USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 100
Index A D access panel 16 accessing a server blade with local KVM 46, 47 acoustics statement for Germany 88 ACU (Array Configuration Utility) 58 Advanced ECC memory 30, 57 ASR (Automatic Server Recovery) 59 auto-configuration process 56 Declaration of Conformity 84 default settings 11 deployment methods 49, 50, 52 diagnostic tools 59, 62 diagnostics utility 62 DIMM baffles 17, 31 DIMM identification 29 DIMM installation guidelines 30 DIMM population guidelines 30 DIMM slots 10 DIMMs 28 disposal, battery
hard drives 6, 7 hard drives, determining status of 7 hard drives, installing 31 hardware options 28 hardware options installation 28 health driver 59 health LEDs 6, 7 HP Insight Diagnostics 62 HP Insight Remote Support software 63 HP ProLiant Essentials Foundation Pack 60 HP Smart Update Manager overview 65 HP Systems Insight Manager overview 60 HP technical support 91 I identification number 83 iLO 3 (Integrated Lights-Out 3) 60 iLO 3 activity LED 6 IML (Integrated Management Log) 63 Important Safety Inf
required information 91 resources 67 resources, troubleshooting 67 ROM redundancy 12, 61 ROMPaq utility 59, 61 S safety considerations 67 safety information 61 SAS drives 7 SAS hard drive LEDs 7 SATA hard drive 7 SATA hard drive LEDs 7 scripted installation 52 serial connector 12 serial label pull tab 6 serial number 59 series number 83 server fault indications flowchart 79 server features and options 28 servers, setup and configuration 19 service notifications 70 SmartStart autorun menu 55 SmartStart Scri
