HP ProLiant BL490c G6 Server Blade User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2009, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows Server are U.S.
Contents Component identification ............................................................................................................... 6 Front panel components ............................................................................................................................. 6 Front panel LEDs ....................................................................................................................................... 6 System board components ..................................
Accessing a server blade with local media devices ............................................................................ 40 Configuration and utilities ............................................................................................................ 42 Server blade deployment tools .................................................................................................................. 42 Software drivers and additional components ..................................................
Battery replacement .................................................................................................................... 77 Regulatory compliance notices ..................................................................................................... 78 Regulatory compliance identification numbers ............................................................................................. 78 Federal Communications Commission notice ......................................................
Component identification Front panel components Item Description 1 HP c-Class Blade SUV Cable connector 2 Serial label pull tab 3 Server blade release lever button 4 Power On/Standby button 5 Server blade release lever Front panel LEDs Component identification 6
Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Internal health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition 3 Flex-10 NIC 1 LED Green = Network linked Green flashing = Network activity Off = No link or activity 4 Flex-10 NIC 2 LED Green = Network linked Green flashing = Network activity Off = No link or activity 5 Hard drive activity LED Green = Activity Off = No ac
Item Description 11 Mezzanine connector 1 (Type I only) 12 Mezzanine connector 2 (Type I or Type II) 13 TPM connector 14 System maintenance switch 15 Processor socket 2 16 Processor socket 1 The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL490c G6 Server Blade Installation Instructions that ship with the server blade.
3. Remove the access panel (on page 13). 4. Change position 6 of the system maintenance switch to on. 5. Install the access panel (on page 13). 6. Install the server blade in the enclosure and power up the server blade. 7. Wait for the POST message that prompts you to change the switch setting: Maintenance switch detected in the "On" position. Power off the server and turn switch to the "Off" position. 8. Repeat steps 1 through 3. 9. Change position 6 of the system maintenance switch to off.
HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Component identification 10
Operations Power up the server blade The HP BladeSystem Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use a virtual power button selection through iLO 2. • Press and release the Power On/Standby button. When the server blade goes from the standby mode to the full power mode, the system power LED changes from amber to green.
• Use the HP BladeSystem Onboard Administrator GUI to initiate a shutdown: a. Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdown of applications and the OS. — Select Press and Hold to initiate an emergency shutdown of applications and the OS. IMPORTANT: When the server blade is in standby mode, auxiliary power is still being provided.
Remove the access panel To remove the component: 1. Power down the server blade (on page 11). 2. Remove the server blade (on page 12). 3. Press the access panel release button. 4. Slide the access panel towards the rear of the server blade, and then lift to remove the panel. Install the access panel 1. Place the access panel on top of the server blade. 2. Slide the access panel forward until it clicks into place.
Setup Overview To install a server blade, complete the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a server blade. 6. Complete the server blade configuration. Installing an HP BladeSystem c-Class enclosure Before performing any server blade-specific procedures, install an HP BladeSystem c-Class enclosure.
Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals.
• HP BladeSystem c3000 Enclosure and Tower Enclosure Server blade signal Interconnect bay number Interconnect bay label Notes Flex-10 NIC 1, 2 (embedded) 1 — Mezzanine 1 2 Four port cards connect to bay 2 Mezzanine 2 3,4 • • • Four port cards Ports 1 and 3 connect to bay 3 Ports 2 and 4 connect to bay 4 For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.
Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network. Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-thru modules and switch modules. For more information about interconnect module options, see the HP website (http://www.hp.com/go/bladesystem/interconnects).
2. Remove the enclosure connector cover. 3. Prepare the server blade for installation.
4. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
For hard drive connector locations, see "System board components (on page 7)." 6. Connect and route the cables. 7. Install the access panel (on page 13). 8. Install the server blade ("Installing a server blade" on page 17). Memory options IMPORTANT: This server blade does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the server to halt during BIOS initialization. The memory subsystem in this server blade can support RDIMMs or UDIMMs.
• Single- and dual-rank PC3-10600 (DDR-1333) DIMMs operating at 1333 and 1066 MHz • Quad-rank PC3-8500 (DDR-1067) DIMMs operating at 1066 MHz Depending on the processor model, the number of DIMMs installed, and whether UDIMMs or RDIMMs are installed, the memory clock speed may be reduced to 1066 or 800 MHz. For more information on the effect of DIMM slot population, see "General DIMM slot population guidelines (on page 25).
The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.
For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com). RDIMM maximum memory configurations The following table lists the maximum memory configuration possible with 8-GB RDIMMs.
General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Populate DIMM slots for a processor only if the processor is installed. • To maximize performance in multi-processor configurations, distribute the total memory capacity between all processors as evenly as possible. • Do not mix Unbuffered and Registered PC3 DIMMs. • Each channel supports up to two Unbuffered DIMMs.
• Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. • DIMMs installed on channel 1 and channel 2 of an installed processor must be identical. • In multi-processor configurations, each processor must have a valid Mirrored Memory configuration. • In multi-processor configurations, each processor may have a different valid Mirrored Memory configuration.
• Observe the general DIMM slot population guidelines (on page 25). • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. • DIMM configuration on channel 1 and channel 2 of a processor must be identical. • In multi-processor configurations, each processor must have a valid Lockstep Memory configuration. • In multi-processor configurations, each processor may have a different valid Lockstep Memory configuration.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To install the component: 1. Power down the server blade (on page 11). 2. Remove the server blade (on page 12). 3. Remove the access panel (on page 13). 4. Disconnect the hard drive cables. 5. Remove the DIMM baffle with the hard drives and cables in place. 6. Open the DIMM slot latches.
7. Install the DIMM. 8. Install the DIMM baffle. 9. Connect the hard drive cables. 10. Install the access panel (on page 13). 11. Install the server blade ("Installing a server blade" on page 17). Processor option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
5. Remove the heatsink blank. Retain the heatsink blank for future use. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage. 6. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket cover. IMPORTANT: Be sure the processor remains inside the processor installation tool.
7. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area.
8. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: • Never install or remove a processor without using the processor installation tool. • Do not touch the processor socket contacts. • Do not tilt or slide the processor when lowering the processor into the socket.
9. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool. 10. Close the processor socket retaining bracket and the processor locking lever. The processor socket cover is automatically ejected. Remove the cover. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever should close without resistance.
11. Remove the thermal interface protective cover from the heatsink. CAUTION: To avoid damage to the system board, processor socket, and screws, do not overtighten the heatsink screws. Use the wrench supplied with the system to reduce the possibility of overtightening the screws. 12. Install the heatsink. Insert both screws, and then alternate tightening until the heatsink is seated properly. 13. Install the access panel (on page 13). 14.
• Install Type II mezzanine cards only on mezzanine 2 connector. Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 7). For mezzanine card signal mapping, see "Interconnect bay numbering and device mapping (on page 15)." To install the component: 1. Power down the server blade (on page 11). 2. Remove the server blade (on page 12). 3. Remove the access panel (on page 13). 4.
HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server blade. This procedure includes three sections: 1. Installing the Trusted Platform Module board (on page 36). 2. Retaining the recovery key/password (on page 37). 3. Enabling the Trusted Platform Module (on page 38). Enabling the TPM requires accessing the ROM-Based Setup Utility (RBSU) ("HP ROM-Based Setup Utility" on page 49). For more information about RBSU, see the HP website (http://www.hp.
CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data. 5. Install the TPM board. Press down on the connector to seat the board ("System board components" on page 7). 6. Install the TPM security rivet by pressing the rivet firmly into the system board. 7.
key/password is required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity. To help ensure maximum security, observe the following guidelines when retaining the recovery key/password: • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server blade. • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module 1.
Cabling Hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Blade SUV Cable (on page 10).
Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on page 54)." Accessing a server blade with local KVM For this configuration, a USB hub is not necessary. To connect additional devices, use a USB hub. CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release buttons on the sides of the connector. Failure to do so can result in damage to the equipment. 1.
3. Connect a USB hub to one USB connector. 4.
Configuration and utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface driver • Rack infrastructure interface service For Microsoft® Windows® OS users, these items are included in the HP ProLiant iLO 2 Standard Blade Edition, available from the HP website (http://www.hp.com/servers/lights-out).
The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web-based status for the HP BladeSystem configuration. For detailed information about iLO 2, refer to the HP Integrated Lights-Out User Guide on the HP website (http://www.hp.com/servers/lights-out). Network-based PXE deployment PXE is a component of the Intel® WfM specification. The PXE model enables server blades to load and execute an NBP from a PXE server and to execute a pre-configured image.
o Any of the following Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for Windows® users only 1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website (http://java.sun.com/products/archive/index.html).
Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the HP Insight Control server deployment, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 45) • CD-ROM deployment (on page 46) • Diskette image deployment (on page 47) • SAN configuration (on page 48) PXE deployment PXE enables server blades to load an image over the network from a PXE server, and then execute it in memory.
SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that allows you to build an unattended automated installation for high-volume server deployments. The SmartStart Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.
To deploy with a boot CD: 1. Use the HP c-Class Blade SUV Cable to connect a USB CD-ROM drive to the server blade. Refer to "Connecting locally to a server blade with video and USB devices (on page 39)." 2. Insert the boot CD into the USB CD-ROM drive. 3. Reboot the server blade. 4. After the server blade boots, follow the normal installation procedure for an OS.
iLO virtual floppy To deploy with a boot diskette: 1. Do one of the following: o Insert the boot diskette into the client PC using the iLO 2 Remote Console. o Use iLO 2 to create an image file of the boot diskette. o Copy the image of the boot diskette to a location on the network or the client PC hard drive. 2. Remotely access the server blade through iLO 2. See "HP BladeSystem c-Class advanced management (on page 42)." 3. Click the Virtual Media tab. 4. Select the Virtual Media applet. 5.
SmartStart assists the deployment process by performing a wide range of configuration activities, including: • Preparing the system for installing "off-the-shelf" versions of leading operating system software • Installing optimized server drivers, management agents, and utilities automatically with every assisted installation • Testing server hardware using the Insight Diagnostics Utility ("HP Insight Diagnostics" on page 55) • Installing software drivers directly from the CD.
Auto-configuration process The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server. NOTE: The server may not support all the following examples.
Configuring mirrored memory To configure mirrored memory: 1. Install the required DIMMs ("Installing DIMMs" on page 27). 2. Access RBSU by pressing the F9 key during power-up when the prompt is displayed. 3. Select System Options. 4. Select Advanced Memory Protection. 5. Select Mirrored Memory with Advanced ECC Support. 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU.
• Mozilla Firefox 2.0 or later For Linux servers, see the README.TXT file for additional browser and support information. For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com). Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.
Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server.
Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility.
Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data. External USB functionality HP provides external USB support to enable local connection of USB devices for server blade administration, configuration, and diagnostic procedures.
HP Insight Server Migration software for ProLiant The HP Insight Server Migration software for ProLiant (SMP) enables administrators to upgrade or replace an existing server blade through server migration. SMP provides an automated, accurate, and affordable method of migrating existing server blades and their content to the latest server technologies.
• HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced. Details for both versions are available on the HP website (http://www.hp.
HP Smart Update Manager The HP Smart Update Manager enables system administrators to upgrade ROM images efficiently across a wide range of servers and options.
Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: • English (http://www.hp.
Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • • • • • The leveling feet are extended to the floor. The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. The racks are coupled together in multiple-rack installations. Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to the SmartStart CD for value-added software and drivers required during the troubleshooting process. Download the current version of SmartStart from the HP website (http://www.hp.com/servers/smartstart).
Always use the recommended minimum configuration above before removing any processors. If you are unable to isolate the issue with the configuration above, you will then remove all all but one of the additional processors. CAUTION: Before removing or replacing any processors, be sure to follow the guidelines provided in "Performing processor procedures in the troubleshooting process (on page 62).
do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 65)." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into the other flowcharts.
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Item See 4 The most recent version of a particular server blade or option firmware is available on the HP Support website (http://www.hp.com/support). 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 59)" 6 • • 7 • • • Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website (http://www.hp.
Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
• The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device.
Item See 1 Server blade power-on problems flowchart (on page 67) 2 "POST error messages and beep codes (on page 75)" 3 "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 59)" 4 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 59)" 5 "Breaking the server down to the minimum hardware configuration
OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade.
Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup Utility User Guide (http://www.hp.
* See the server blade OS boot problems flowchart (on page 71) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 73
NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No.
For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value — Temperature range* Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28°C (82.4°F) Non-operating 5% to 95% @ 38.7°C (101.7°F) Altitude† — Operating 3050 m (10,000 ft) Non-operating 9144 m (30,000 ft) * The following temperature conditions and limitations apply: - All temperature ratings shown are for sea level.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwi
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part.
Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair). Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Technical support 92
Technical support 93
Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 IML Integrated Management Log ISEE Instant Support Enterprise Edition NBP Network Bootstrap Program ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager Acronyms and abbreviations 94
P2V physical to virtual PMP Performance Management Pack POST Power-On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RBSU ROM-Based Setup Utility RDP Rapid Deployment Pack SMP - P2P Server Migration Pack - Physical to ProLiant SUV serial, USB, video TFTP Trivial File Transfer Protocol UID unit identification USB universal serial bus V2P virtual to physical V2V virtual to virtual Acronyms and abbreviations 95
VCA Version Control Agent VM Virtual Machine WEBES Web-Based Enterprise Service WfM Wired for Management Acronyms and abbreviations 96
Index A access panel 13 additional information 59 Advanced ECC memory 24, 25 ASR (Automatic Server Recovery) 53 authorized reseller 86 auto-configuration process 50 Automatic Server Recovery (ASR) 53 B Basic Input/Output System (BIOS) 50, 53 batteries, replacing 77, 82 battery 77, 82 battery replacement notice 77, 82 beep codes 75 BIOS (Basic Input/Output System) 50, 53 BIOS Serial Console 50 BIOS upgrade 53 boot diskette 47 boot options 50 BSMI notice 81 buttons 6 C cables 39, 63, 79 cables, FCC complian
Federal Communications Commission (FCC) notice 78, 79 firmware upgrade utility, troubleshooting 59 flowcharts 63, 64, 65, 67, 69, 71, 73 front panel components 6 front panel LEDs 6 internal USB functionality 55 G Korean notices 81 general diagnosis flowchart 65 grounding methods 84 L H hard drive LEDs 6 hard drives 20 hard drives, installing 20 hardware options 20 hardware options installation 20 health driver 53 health LEDs 6, 63 help resources 86 HP c-Class Blade SUV Cable 10, 39, 40 HP Insight Diag
Power On/Standby button 6, 7 powering down 11 powering up 11, 49 power-on problems flowchart 67 preboot execution environment (PXE) 43, 45 pre-diagnostic steps 59 preparation procedures 11, 61 problem diagnosis 59 processor 8, 29 processor socket 7 processor tool 29 processors 62 Product ID 52 ProLiant Support Pack (PSP) 57 PSP (ProLiant Support Pack) 57 PSPs, overview 57 PXE (preboot execution environment) 43, 45 PXE deployment 43, 45 R RBSU (ROM-Based Setup Utility) 49 RBSU configuration 49 redundant ROM
V video connector 10 video connector cabling 10 virtual CD/DVD-ROM 46 virtual floppy 48 W warnings 60 website, HP 86 Index 100
