Instruction Manual

Troubleshooting 67
POST problems flowchart
Symptoms:
• Server does not complete POST
NOTE: The server has completed POST when the system attempts to access the boot device.
• Server completes POST with errors
Possible problems:
• Improperly seated or faulty internal component
• Faulty KVM device
• Faulty video device
Item Refer to
1 Server blade power-on problems flowchart (on page 65)
2 "POST error messages and beep codes (on page 72)"
3
"Video problems" in the HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
4 "Symptom information (on page 61)"
5
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support
)
6
• "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
• Maintenance and service guides for c-Class server blades, located
on the Documentation CD or the HP website
(http://www.hp.com/go/bladesystem/documentation
)
7
• "Server information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
)
• "Operating system information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
)