Administrator's Guide

Contents
Chapter 1
Introduction 1
Introducing the Guest Management Software...................................2
About this guide................................................................................3
Important terms..........................................................................3
Conventions ................................................................................3
Related documentation ...............................................................4
HP ProCurve Networking support.....................................................4
Chapter 2
Installation 5
Typical deployments .........................................................................6
Multiple computer deployment ...................................................6
Installation requirements ..................................................................7
Computer requirements ........................................................7
Controller requirements ........................................................7
Installation ........................................................................................7
Installing on a single computer...................................................8
Installing on multiple computers ................................................8
Starting for the first time...................................................................8
A. Single or multiple computer installation ...........................9
B. Database selection............................................................9
C. Certificate Authority (CA) certificate creation..................10
D. Addition of a controller to the database ..........................12
E. Log in to the Guest Management Software .....................13
F. Define operator accounts.................................................14
G. Enable guest tracking .....................................................14
Chapter 3
Working with the Guest Management Software 15
Key concepts ..................................................................................16
Guest account management .....................................................16
Access levels ............................................................................16
Database options ......................................................................16
Security.....................................................................................16
CA certificate.......................................................................16
User certificates..................................................................17
Accounts tab ..................................................................................17
Accounts list .............................................................................18
Filters..................................................................................18
Account list.........................................................................18
Account list operations .......................................................19
Buttons .....................................................................................19
Refresh ...............................................................................19
New Account(s) ..................................................................20
Edit .....................................................................................20
Reset Subscription Plan......................................................20
Suspend..............................................................................20
Activate/Resume .................................................................20
Delete..................................................................................20
Print....................................................................................20
Remaining Online Time.......................................................21
New account creation .....................................................................22
Service Controllers tab ...................................................................28
Service Controllers list..............................................................28
Service Controller list operations ........................................30
Service Controller elements menu ......................................32
Buttons .....................................................................................34
Refresh ...............................................................................34
Add Service Controller ........................................................35
Edit Service Controller ........................................................35
Restore Service Controller ..................................................36
Remove Service Controller .................................................36
Customize Login Pages.......................................................36
Events Log tab ...............................................................................37
Events Log list ..........................................................................37
Event Log list operations ....................................................38
Filter..........................................................................................38
Buttons .....................................................................................38
Refresh ...............................................................................38
Delete..................................................................................38
User Tracking tab............................................................................38
Tracking guests.........................................................................39
Setting tracking on controllers............................................39
Setting tracking on a single station .....................................40
Setting tracking on multiple stations...................................41
User Tracking table ...................................................................42
Guest tracking connection list operations...........................42
Filter..........................................................................................42
Buttons .....................................................................................43
File menu .......................................................................................43
Password..................................................................................43
Preferences...............................................................................44
Guest List Colors ................................................................44
Application options .............................................................45
Guest accounts ...................................................................46
Predefined durations...........................................................48
Voucher options..................................................................49
Database menu ..............................................................................49
Backup......................................................................................50
Retrieve.....................................................................................50
Administrator menu .......................................................................50
Recreate the CA ........................................................................50
Create User Certificate ..............................................................50
Revoke User Certificate.............................................................50